15052 Technical Support Jobs - Page 17

The Technical Support Specialist position is a full-time on-site role based in Surat. As a Technical Support Specialist, you will be responsible for troubleshooting technical issues and providing solutions. This role requires close collaboration with the R&D department to analyze and diagnose technical problems, ensuring product efficiency. To excel in this role, you should possess strong Technical Support and Troubleshooting skills along with analytical capabilities. Customer Support and Customer Satisfaction are key aspects of this position, requiring excellent communication and interpersonal skills. The ability to work both independently and in a team environment is crucial. While prior experience in a similar role is advantageous, candidates with a Bachelor's or Diploma in Electrical & Electronic engineering are encouraged to apply. Join our team and contribute to delivering high-quality technical support to our customers.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. We're looking for a Consultant in the Cyber Team to work in IAM Operations support. The candidate should have experience with PAM Technologies such as CyberArk, AWS Secrets Manager, Azure Key Vault and possess strong troubleshooting skills. This role requires the candidate to work out of the office for all working days as an in-office requirement and be willing to work in a 24X7 rotational shift model, based in the Hyderabad office for all 5 days. Key Requirements: - Performs identity and access provisioning, authentication, and oversight activities adhering to established guidelines and internal policies. - Assumes ownership of operational issues and/or process defects that have resulted in the disruption of access to understand both root cause and resolve the underlying issue. - Creates and maintains all related standards and procedural documentation, supporting end-to-end process assessments, future-state process ideation sessions, and access control redesigns. - Provides advanced level technical support for issues related to technology, platforms, environments, or access administration. - Leverages key metrics and business data to drive continuous process improvement, enhance the end-user experience, increase technology value, and improve IAM's overall security posture. - Has awareness of all control-related activities and effectively performs necessary attestations both accurately and timely. - Experience with PAM technologies like CyberArk, AWS Secrets Manager, Azure Key Vault. - Experience with PAM lifecycle processes including Discovery, vaulting, password management, secrets management. - Experience managing privileged accounts in platforms such as AWS, Azure, GCP, Windows, Linux, Mainframes, Databases. Minimum Qualifications: - B. Tech./ B.E./MCA/Computer Science Degrees with sound technical skills. - Strong command of verbal and written English language. - Good soft skills including verbal & written communication, technical document writing, etc. - Understanding of IAM/IGA/SSO/PAM concepts. Work Requirements: - Should be willing to work out of the office for all working days as this is an in-office requirement. - Should be willing to work in a 24X7 rotational shift model. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society, and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

You will be joining EVA Software Solutions, a company that specializes in providing Economically Value Added ERP solutions tailored for small and medium-sized enterprises (SMEs). Our cloud-based ERP solutions are designed to enhance affordability and flexibility by eliminating the need for costly hardware and maintenance. With customizable applications, businesses can reduce implementation costs and time, ultimately maximizing ROI. Our expertise extends across various industries such as Facility Management, HVAC, and the Bakery Industry, offering industry-specific ERP/CRM solutions. As a Zoho Creator Developer based in Mumbai, you will be working in a full-time hybrid role with the flexibility of some work-from-home options. Your primary responsibilities will include developing custom applications using Zoho Creator, managing and integrating various Zoho applications, as well as troubleshooting and resolving any issues that may arise. Daily tasks will involve designing workflows, integrating third-party applications, and ensuring optimal performance and data integrity within Zoho platforms. To excel in this role, you should possess the following qualifications: - Proficiency in Zoho Creator Development, Zoho CRM, and Zoho One - Experience in Workflow Design, Automation, and API Integration - Strong troubleshooting, technical support, and data management skills - Ability to manage projects and interact with clients effectively - Excellent analytical and problem-solving abilities - Capability to work both independently and in a hybrid work environment - Previous experience in ERP/CRM development would be advantageous - A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred If you are seeking an opportunity to leverage your Zoho Creator development skills and work in a dynamic environment that values innovation and client satisfaction, we welcome you to apply for this exciting position.,

As a Sales Service Engineer at CASTOFOAM INDIA PRIVATE LIMITED, you will play a crucial role in providing field service, troubleshooting technical issues, and delivering top-notch technical support to our clients. Your primary responsibility will involve ensuring the smooth operation and maintenance of equipment, as well as promptly addressing any technical challenges that may arise. You will be based in Rajkot & Kolhapur, working on-site to interact directly with clients from various industries such as automotive, locomotive, and construction machinery. Your daily tasks will include conducting maintenance and repairs, communicating effectively with clients to understand their requirements, and collaborating closely with the sales teams to enhance service delivery. To excel in this role, you should possess strong troubleshooting and technical support skills, along with experience in field service, maintenance, and repair. Your ability to communicate effectively, work independently, and tackle complex technical issues will be essential. While a Bachelor's degree in Engineering or a related field is preferred, prior experience in the manufacturing or casting industry would be advantageous. If you are a proactive problem-solver with a keen eye for detail and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity at CASTOFOAM INDIA PRIVATE LIMITED. Join us in revolutionizing the casting industry with our innovative lost foam technology and contribute to our mission of producing precise metal parts with minimal waste.,

As a Senior Cloud Support Engineer at Snowflake, you will be an integral part of the Snowflake Support team which is dedicated to providing high-quality resolutions for data-driven business insights. You will work closely with customers to ensure their success by delivering technical guidance and expert advice on the effective use of Snowflake Data Warehouse. Your role will involve building strong relationships with customers, providing exceptional service, and playing a key role in product feedback and improvements. Your responsibilities will include driving technical solutions to complex problems, adhering to response and resolution SLAs, demonstrating good problem-solving skills, and using various communication methods to assist customers. You will be required to work the 3rd/afternoon shift starting at 2 pm IST and must be flexible with schedule changes to meet business needs. The ideal candidate for this role will have a Bachelor's or Master's degree in Computer Science or equivalent, along with 5+ years of experience in a Technical Support environment. Excellent communication skills in English, attention to detail, and the ability to work collaboratively across global teams are essential. Basic familiarity with cloud service providers, understanding of Python and Java, knowledge of Windows and Linux Operating Systems, and ability to write and understand SQL queries are also required. Additionally, experience with containerization and orchestration tools, cloud services like AWS Lambda, event-driven architectures, API frameworks, and software development principles will be advantageous for this role. Snowflake is looking for individuals who share their values, challenge ordinary thinking, and are passionate about innovation and growth. If you are ready to make an impact and help shape the future of Snowflake, this Senior Cloud Support Engineer position may be the right fit for you. Apply now to be part of a dynamic team dedicated to driving customer success and innovation in the AI Data Cloud.,

As a Technical Support Professional, you will play a crucial role in assisting customers in identifying the root cause of their technical issues. Your primary responsibilities will include analyzing feedback provided by customers and utilizing your technical expertise to resolve their concerns effectively. Moreover, you will be expected to proactively identify and address potential problems before they escalate. Your ability to communicate effectively with customers and understand their technical needs will be essential in providing high-quality support. By leveraging your technical knowledge and problem-solving skills, you will ensure that customers receive timely and accurate assistance. In this role, you will have the opportunity to contribute to the overall customer satisfaction by delivering exceptional technical support services. Your dedication to resolving technical issues promptly and efficiently will help maintain a positive customer experience and uphold the reputation of the organization. If you are passionate about technology and enjoy helping others navigate technical challenges, this position offers a rewarding opportunity to make a difference in the customer support domain.,

You will be responsible for preparing daily attendance and DCR (Daily Call Report) for all sites and sending them to the corporate office. The engineer shift roster needs to be created based on call/project requirements and engineer training. Assigning floors to engineers, monitoring, and completing hardware call tickets, mail tickets, and oral requests will be part of your daily tasks. You will also need to verify and close completed hardware call tickets and mail tickets, sometimes requiring telephone verification. Providing technical support to engineers, preparing daily repeat call reports, daily reports for calls exceeding one hour, and project planning and follow-up until completion are crucial aspects of the role. You will be in charge of preparing monthly consolidated reports and monthly review meeting presentations. Additionally, you will be involved in users" entry and exit processes, managing MS Office applications (Word, Excel & PowerPoint), handling service desk call flow, people management, and asset management. Good communication skills in English, Tamil, and optional Hindi are necessary. Generating MIS reports and adapting to new deliverables based on client requirements will also be part of your responsibilities. This is a full-time, permanent position with benefits including Provident Fund. A minimum of 1 year of experience in asset management is required for this role. The work location is in person.,

You will be joining Alpha Ink Private Limited - Goa Unit as a Service cum Sales Engineer. In this full-time on-site role, your responsibilities will include providing sales and service for all Canon Multi-Function Devices, managing AMC contracts, and offering technical support to customers in Goa. Your duties will involve utilizing your Sales Engineering, Sales, and Customer Service skills to assist clients effectively. Your role will require strong problem-solving abilities, attention to detail, and excellent communication skills to address customer queries and issues efficiently. To excel in this position, you should have a sound knowledge of Goa's geography and possess technical support expertise. Previous experience in the printing or office equipment industry will be advantageous. Candidates with an ITI or Diploma in Electrical or Electronics will be preferred for this role. Additionally, you must have your own 2-wheeler to commute as needed for customer visits and other work-related responsibilities. Join Alpha Ink Private Limited and be part of a team that specializes in stock and sale, as well as after-sales service for Canon's A3 MFD, DR Scanners, and Document Software Solutions. With 22 years of experience in the industry, we have built a strong customer base and are committed to providing the best printing solutions to organizations in the region. Your role will be crucial in delivering exceptional service and support to our valued customers.,

You should be very fluent in English, both written and spoken. Your role will involve providing technical support for desktops, laptops, printers, scanners, email/messaging, basic networking, Active Directory, and internal applications. You will be responsible for supporting users via calls, emails, and tickets. Additionally, you should be willing and flexible to work on a 24x7 basis. A minimum of 2 years of experience in a service desk environment is required for this position.,

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Oversee and support process by reviewing daily transactions on performance parameters. Review performance dashboard and the scores for the team. Support the team in improving performance parameters by providing technical support and process guidance. Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions. Ensure standard processes and procedures are followed to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting. Document and analyze call logs to spot most occurring trends to prevent future problems. Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution. Ensure all product information and disclosures are given to clients before and after the call/email requests. Avoid legal challenges by monitoring compliance with service agreements. Handle technical escalations through effective diagnosis and troubleshooting of client queries. Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements. If unable to resolve the issues, timely escalate the issues to TA & SES. Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions. Troubleshoot all client queries in a user-friendly, courteous and professional manner. Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business. Organize ideas and effectively communicate oral messages appropriate to listeners and situations. Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs. Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client. Mentor and guide Production Specialists on improving technical knowledge. Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist. Develop and conduct trainings (Triages) within products for production specialist as per target. Inform client about the triages being conducted. Undertake product trainings to stay current with product features, changes and updates. Enroll in product specific and any other trainings per client requirements/recommendations. Identify and document most common problems and recommend appropriate resolutions to the team. Update job knowledge by participating in self-learning opportunities and maintaining personal networks. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.,

You will be working as a Service Engineer in a full-time on-site role for an ELV Installation & Maintenance Company located in Valliyur. Your primary responsibilities will include performing daily maintenance and repair tasks, offering technical support, troubleshooting issues, and conducting field service operations. It is essential to ensure that all equipment is functioning correctly and to maintain excellent communication with clients to promptly and effectively address their needs. To excel in this role, you should possess strong troubleshooting and technical support skills, along with prior experience in field service, maintenance, and repair. Effective communication skills are crucial for interacting with clients. Previous experience in a similar field or industry will be advantageous. The ability to work both independently and collaboratively in a team environment is necessary for success in this position. While a degree or certification in Engineering or a related field is preferred, relevant experience will also be considered.,

The Chief Engineer will be responsible for leading the Engineering & Maintenance Department at the hotel. Your primary focus will be ensuring the proper functioning, safety, and upkeep of all hotel facilities, systems, and equipment. You will oversee preventive and corrective maintenance programs, energy conservation initiatives, project management, and compliance with safety and legal standards. Additionally, you will be responsible for leading and developing the engineering team. Your key responsibilities will include overseeing the entire Engineering department, which involves staffing, training, scheduling, and performance management. You will plan and implement preventive and corrective maintenance schedules for all equipment, guest rooms, public areas, and back-of-house facilities. Managing and supervising repairs and maintenance of HVAC, electrical, plumbing, mechanical, fire safety, and other critical systems will also be part of your role. Monitoring energy consumption and implementing energy-saving initiatives to reduce operational costs will be crucial. You will ensure compliance with local laws, health and safety regulations, building codes, and environmental policies. Coordinating with contractors and vendors for outsourced maintenance, projects, or major repairs will also be a key aspect of your responsibilities. Preparing and managing the department's budget, including forecasting and cost control, will be essential. Ensuring that emergency systems such as generators, fire alarms, and pumps are fully functional and regularly tested is another important duty. Providing technical support to other departments as needed and leading capital improvement projects and renovations will also be part of your role. Maintaining up-to-date records, including logs, inspection reports, licenses, and permits, will be required. You will participate in Executive Committee meetings and contribute to the overall hotel strategy and planning. This is a full-time, permanent position with food provided as a benefit. The work location is in person.,

Job Description: You will be responsible for delivering computer software training sessions, developing training materials, designing instructional content, and providing support to trainees. Your day-to-day tasks will include conducting training sessions, preparing instructional materials, evaluating trainee performance, and updating training programs as needed to align with software development updates. Qualifications: - Experience in Computer Software Training and Training - Strong Communication skills - Knowledge in Software Development - Proficiency in Instructional Design - Excellent interpersonal skills and the ability to effectively convey technical information - Ability to work collaboratively with team members - Experience in technical support or a related field is a plus - Bachelor's degree in Computer Science, Education, or a related field (Note: This job description is a standard summary and may not contain all the details mentioned in the original job description.),

As an Apprenticeship Trainee at Bruker India, you will have the opportunity to gain practical experience and kickstart your career journey with one of the world's leading providers of high-performance scientific instruments. You will be based at our Bengaluru facility under the Bruker Nano Surfaces and Metrology (BNSM) Division, working alongside experts on technologies that enable scientific advancements globally. You will receive hands-on experience and guidance from seasoned professionals in a supportive and collaborative environment, allowing you to learn and grow. Your responsibilities will include working on real-world projects that reflect Bruker's commitment to technological innovation and excellence. Through structured training, learning modules, and mentorship, you will have the chance to develop both technical and professional competencies. Collaborating cross-functionally, you will engage with multiple teams to understand end-to-end business and technical processes. Bruker offers industry-relevant exposure, allowing you to work with cutting-edge technologies and gain insight into real-world business operations. You will have the opportunity to establish a strong professional foundation with long-term growth potential in a globally respected organization. At Bruker, we believe in equal opportunity for all. We are committed to fostering an inclusive workplace and welcome applications from candidates of all backgrounds, irrespective of race, gender, religion, or orientation. If you are a recent graduate in Engineering, Chemistry, Biomedical Sciences, or Business Management and are passionate about building a career in a high-impact, innovation-driven organization, we encourage you to apply and be part of something meaningful. To apply, please include your preferred functional area(s) and a brief reason for your choice, along with a concise career vision statement limited to 100 words. Join us at Bruker India, where you can learn, grow, and thrive while making a difference. Apply today and kickstart your career with purpose.,

We are looking for a highly motivated Regional Key Account Executive to manage and grow key logistics and transportation accounts in your region. You will be responsible for customer success, retention, upselling, and relationship management with large clients and fleet owners. You will work closely with operations, product, and support teams to deliver superior service and drive business outcomes. Responsibilities ???? Manage key B2B accounts including transporters, brokers, and fleet owners in your assigned region. ???? Drive client onboarding, retention, and revenue growth through strong relationship and account management. ???? Coordinate with ops and tech teams to ensure smooth truck placements, trip execution, and SLA compliance. ???? Promote platform tools like GPS, FASTag, fuel cards, and ensure adoption via CRM (Zoho/Salesforce). ???? Identify upsell/cross-sell opportunities and improve account performance through regular reviews and feedback. ???? Maintain high service standards , address client queries, and provide actionable insights for platform improvement. Qualifications Bachelors degree in Business, Logistics, Supply Chain, or a related field. 25 years of experience in key account management, logistics sales, or B2B client servicing. Experience working with logistics tech platforms or freight brokerage companies is a plus. Skills: customer success,b2b sales,sales & distribution,relationship management,logistics,upselling,crm (zoho/salesforce),technical support,portfolio management,operations coordination,key account management,b2b,freight,key accounts Show more Show less

We are looking for a highly motivated Regional Key Account Executive to manage and grow key logistics and transportation accounts in your region. You will be responsible for customer success, retention, upselling, and relationship management with large clients and fleet owners. You will work closely with operations, product, and support teams to deliver superior service and drive business outcomes. Responsibilities ???? Manage key B2B accounts including transporters, brokers, and fleet owners in your assigned region. ???? Drive client onboarding, retention, and revenue growth through strong relationship and account management. ???? Coordinate with ops and tech teams to ensure smooth truck placements, trip execution, and SLA compliance. ???? Promote platform tools like GPS, FASTag, fuel cards, and ensure adoption via CRM (Zoho/Salesforce). ???? Identify upsell/cross-sell opportunities and improve account performance through regular reviews and feedback. ???? Maintain high service standards , address client queries, and provide actionable insights for platform improvement. Qualifications Bachelors degree in Business, Logistics, Supply Chain, or a related field. 25 years of experience in key account management, logistics sales, or B2B client servicing. Experience working with logistics tech platforms or freight brokerage companies is a plus. Skills: customer success,b2b sales,sales & distribution,relationship management,logistics,upselling,crm (zoho/salesforce),technical support,portfolio management,operations coordination,key account management,b2b,freight,key accounts Show more Show less

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The Senior JAMF Administrator will serve as the subject matter expert (SME) for our JAMF Pro environment. This role involves advanced administration, strategic planning, and providing high-level support for Apple devices across the organization. Key Responsibilities: - Serve as the primary expert on JAMF Pro, providing guidance on best practices for Apple device management. - Develop, implement, and maintain mobile device management (MDM) solutions. - Troubleshoot and resolve issues related to JAMF deployment and device management. - Provide documentation and reporting on device compliance and management metrics. - Assist in the creation of policies and procedures for device security and management. - Develop and implement advanced configuration profiles, policies, and scripts. - Oversee the deployment and management of macOS and iOS devices. - Ensure compliance with security policies and industry standards. - Provide expert-level technical support and troubleshooting for Apple devices. - Collaborate with cross-functional teams to support Apple device initiatives. - Conduct regular system audits, generate detailed reports, and present findings to senior management. - Conduct training sessions and workshops for team members on JAMF functionalities. - Stay updated on the latest JAMF features and Apple device management trends. - Lead the administration and maintenance of the JAMF Pro environment. - Mentor and train junior IT staff on JAMF Pro best practices. Qualifications: - Bachelors degree in computer science, Information Technology, or a related field. - Extensive experience as a JAMF Administrator or similar role. - Deep knowledge of macOS and iOS operating systems. - Proficiency in scripting languages such as Bash, Python, or AppleScript. - Strong experience with device management and MDM solutions. - Excellent problem-solving, communication, and leadership skills. - Ability to work independently and lead a team. Preferred Qualifications: - JAMF 300 or 400 certification. - Experience with other MDM solutions. - Knowledge of network protocols and security. - Previous experience in a senior or SME role. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

As a Customer Support professional, you will be responsible for resolving complex customer inquiries and technical issues effectively. You will monitor customer feedback and complaints and regularly engage with the R&D and customer support teams in Singapore and the U.S. to address customer technical queries. Collaboration with the sales and marketing teams will be key in meeting customer needs and enhancing product offerings. Additionally, you will assist sales teams by providing alternative product options against competitors. In terms of documentation and training, you will maintain technical documentation such as user manuals, troubleshooting guides, and FAQs. Developing and conducting training programs for customers, distributors, and internal staff will also be part of your responsibilities. It is essential to stay updated on the latest advancements in molecular research and related technologies by reading market research news, reports, research papers, and articles. You will work closely with the sales team to deliver technical expertise in pre-sales and post-sales activities to drive revenue growth. This includes understanding customer needs, customizing demos and troubleshooting, and sharing insights on new features, industry trends, and competitive advantages. Post-sales activities will involve supporting customers, providing product training, and conducting competitive analysis to effectively position products in the market. Furthermore, you will provide input for the development of new products or product improvements based on customer feedback and industry trends. Managing new product development activities in coordination with various departments and external stakeholders will be crucial. You will serve as a technical spokesperson in external forums and discussions to promote the Molecular & life sciences industry and expand the network of Key Opinion Leaders (KOLs). Reporting and analytics play a significant role in your responsibilities, as you will prepare and present regular reports on technical support metrics and performance. Utilizing data-driven insights, you will identify areas for improvement and optimization. Additionally, conducting product demos and trials on-site for customer applications will be part of your role. A degree in Life Science, Biotechnology, Biology, Microbiology, or a related field is desirable, along with at least 2 years of relevant work experience. This is a full-time, permanent position with benefits including Provident Fund. The work location is in person.,

Role Title: India ST Technology Team Leader Function and Department: Innovation and Technology Sustainable Transportation Technology Location: India Who We Are Infineum is a world-class specialty chemicals company dedicated to groundbreaking specialty chemicals through innovative research. Our purpose is to create a sustainable future through innovative chemistry and we are proud of our global footprint and commitment to safety. Why Work for Us Infineum offers competitive pay, work flexibility, and comprehensive wellbeing initiatives. Our inclusive and collaborative culture ensures every team member is valued and empowered, fostering growth and development. Join Infineum for a rewarding career where innovation and support are at the forefront. Position Summary: The India Sustainable Transportation (ST) Technology Team Leader position helps lead the group of technologists and TSA who collectively make up part of the Customer Technical Services (CTS) Asia Pacific (AP) team. The Team Leader is accountable for assisting the Head of CTS AP in leading the overall team activities, which is focused on delivering technical support to India Customers & OEMs. This includes resourcing, stewarding and delivering the agreed portfolio of ST Technology projects and providing work direction plus personal development to the colleagues within the team. The role is an opportunity to demonstrate leadership in a technical team working on a diverse set of projects and activities Key Responsibilities / What You&aposll Achieve Must-have Prioritise, coordinate and deliver customer technical support and tender technical response aligned with SVP Supervise members of the India ST Technology team in their technical work, including coaching and mentoring to support their personal development Manage a portfolio of ST Technology Projects in the CTS AP team Work with Commercial and Technology stakeholders to agree project targets and secure resourcing Assign and coordinate resources to meet the agreed project targets, in conjunction with the Head of CTS AP Steward delivery and spend for each of the projects and report progress monthly to stakeholders Provide technical guidance to project teams and develops local capabilities to ensure projects are delivered efficiently and principles of technology excellence are intrinsic to the approach Act as an advisor to the Head of CTS AP, providing insight and guidance on issues related to technology and activities specific to India Help ensure the overall safe operation of our ST Technology organisation Good-to-have Support networking and collaboration with the wider Infineum SMEs for the team, e.g. participation in networks, collaboration with ST Product Development, Global Engineering, Industrial Liaison teams to facilitate project delivery Influence the Infineum way of working and culture into the India organisation Develop options and lead the India Technology Centre development (circa 2026) What will you gain from this role This is position for leading a group of professional colleagues. The key skills to be gained are in coaching and leading colleagues in a technical setting. The role will also help develop skills in managing a portfolio of technical projects / activities and guiding related capability development. Skills & Qualifications Bachelors degree in science or engineering. Masters or PhD may be of value given the technology basis for Infineum growth model 10+ years of experience working in the lubricant additives industry with versatile knowledge in across a number of different segments and functions Experience of supervising, coaching and developing colleagues; an ability to motivate and inspire others Demonstrated ability to make decisions and assist in prioritisation activities, sense of urgency Experienced project manager with demonstrated ability to steward projects and communicate with stakeholders Track record of delivery and product development in a technical area Ability to effectively manage multiple technical activities and priorities simultaneously to tight deadlines Strong interpersonal, networking and communication skills with demonstrated ability to work effectively in teams and develop external personal relationships Demonstrated ability to influence colleagues at multiple levels, in / outside ST Technology Strong commercial acumen and enthusiasm to work with both colleagues and customers Knowledge of products and industry technical requirements across Infineums ST business portfolio, the lubricants industry, lubricant formulation and ST technology deployment activities would be highly advantageous Strong commitment to Infineum safety and quality Show more Show less

Greetings Of The Day We are Hiring for International Voice Process Eligibility : 10+2,10+3,Any Graduate, Any Post Graduate With (Minimum 1Year To Max 10 Years) of Any International Voice and Customer Support/Technical Support Experience. CTC: 4LPA - 7LPA Location: Hyderabad Shifts: Us Rotational Shifts 5 Working Days & 2 Rotational Week Offs Work from Office Point Pick and Home Drop 2 Way Transportation will be provided Notice Period: Immediate To 30 Days Interested candidates Can share your resume to sahasra@waterleafgroup.in Hr Sahasra Thanks & regards HR Sakshi -6309333116 (* Drop Resumes to the given Numbers*) HR Sukeksha - 7780282787(* Drop Resumes to the given Numbers*) HR Sahasra- 6309333153 sahasra@waterleafgroup.in HR Recruiter - ITES Waterleaf Consultants Pvt. Ltd. *6309333116 *7780282787 *6309333153 Drop Resumes to the above Numbers.

Job Summary -Experience in a similar customer service work environment -Must be independent, self-motivated, a team player, and have a people-oriented personality -Effective and efficient problem-solving skills -Strong written and oral communication skills -Ability to work in a fast-paced, dynamic environment -Able to be professional and have timely management of personal workload covering multiple problems -Keep up to date with emerging technologies and the latest Microsoft product versions. -Delivery of excellent customer service. -Awareness of the Change Control Process Essential Technical Skills -Experience as a SysAdmin, solely responsible for one or more UNIX-like operating systems such as UNIX - (AIX, HP-UX, Solaris, OS X) or Linux - (Redhat, SuSE, Debian) -Solid understanding of Microsoft Windows Server operating systems, Active Directory, Users and Groups, Replication, DNS, Group Policies, and LDAP. -Network troubleshooting using packet capture, and analysis across various interfaces. -Thorough understanding of local user authentication and authorization (/etc/passwd, /etc/groups, /etc/security/user, etc) -Knowledge of enterprise network configuration and other troubleshooting methods such as (netstat, ping, packet capture and analysis etc) -Certificate installation and management and OpenSSL Good to Have 4+ years experience managing and troubleshooting Active Directory (User/Group Administration, ADSI Edit, Replication, Permissions, Group Policies) 2+ years experience with enterprise network configuration, DNS, and troubleshooting methods -2+ years experience in technical support, Development, or System Administration -Candidate must have a strong customer orientation, excellent phone etiquette, and an excellent work ethic -Candidate should possess excellent communication and multitasking skills -Be able to work under pressure with calmness and composure -Work independently and in a team, with strong troubleshooting and diagnostic skills

Job Summary Work as part of a Global team to provide a high standard of technical support to customers on the One Identity Privileged Log Management Suite of products Provide stellar customer service and handling skills and the ability to interface collaborate and prioritize technical customer issues with development and effectively communicate solutions to customers partners is crucial to the role Work across regional boundaries with Country and Product Managers to ensure product quality and stability and a determination to professionally manage and resolve several potentially complex issues on a variety of Linux platforms Qualifications Degree in a professional field or education in progress with at least 4 years of experience in system engineering support Advanced English both spoken and written Relevant experience in the world of Linux UNIX systems using the Command Line Interface Basic programming skills ability to read and interpret source code Knowledge of some popular scripting languages eg perl python bash awk sed Knowledge of all of the following Ansible Kerberos sudo DNS TCPIP syslog protocols and Active Directory Self-dependence pro-activity willingness to acquire new knowledge Technical writing skills: Ability to define problems collect data establish facts and draw valid conclusions Requires excellent interpersonal and communication skills including verbal written negotiation and platform communications Possess a strong people orientation with the ability to listen work and resolve issues to achieve customer satisfaction Quickly learn the general concepts of the technology used in and associated with One Identity products Manage Service Requests and any ongoing Escalations Collaborate with the other members of the Global Support Team Invest in the Knowledge Centered Methodology KCS and contribute to the Support Portal Participate in activities relating to product improvement and demand reduction Provide a high-quality service delivery experience to the internal and external stakeholders Preferences: Experience in network communication debugging routing Knowledge of firewall technologies Familiarity with debugging tools techniques eg WebEx GoToMeeting Remote Desktop Services RDS Educated to degree level Ability to work flexible hours Additional European language skills

Key Responsibilities : Act as the first point of contact for technical issues, representing customer needs to internal teams. Provide timely resolutions to customer inquiries, ensuring alignment with their business priorities. Collaborate with cross-functional teams to build trust and enhance customer relationships. Log and track all customer interactions, ensuring thorough documentation for regular reviews. Required Skills & Experience : Strong expertise in Java, JavaScript, JEE application servers, databases, LDAP, and HTML5, XHTML, CSS, XML. Proven technical support experience with performance tuning, debugging, API-level troubleshooting, and knowledge of client/server operations. Bachelors Degree or equivalent experience.

You will be responsible for overseeing the maintenance and upkeep of refrigeration system plants in multiple cold storage facilities. Your primary duties will include ensuring the optimal performance of refrigeration systems, managing spare parts inventory, and monitoring key performance metrics to ensure efficient and uninterrupted operations. Your responsibilities will also involve conducting routine inspections, preventive maintenance, and repairs on refrigeration systems across various cold storage facilities. You will troubleshoot and resolve any issues with refrigeration equipment to minimize downtime and maintain operational efficiency. Additionally, you will be required to ensure that all refrigeration systems comply with safety and environmental regulations. You must maintain adequate levels of spare parts and tools at each plant location, monitor inventory usage, and coordinate with procurement for ordering replacement parts and materials as needed. Implementing and managing a system for tracking spare parts and ensuring timely availability will also be part of your role. It will be your responsibility to track and analyze key performance metrics of refrigeration plants, including temperature, energy consumption, and system efficiency. You will prepare and present regular reports on system performance, maintenance activities, and any issues or incidents. Based on performance data and industry best practices, you will recommend and implement improvements to enhance efficiency. Collaborating closely with plant managers and other staff to schedule maintenance activities and minimize disruptions to operations will be essential. Providing technical support and training to plant personnel as required, coordinating with external vendors and contractors for specialized repairs and services, and ensuring accurate documentation of all maintenance activities and repairs are also part of the role. You must hold a Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field, with a minimum of 3-5 years of experience in refrigeration and air conditioning maintenance, preferably in a cold storage or industrial setting. Relevant certifications in refrigeration systems (e.g., HVAC/R certifications) are highly desirable. This full-time position based in Gurgaon will require fieldwork at various locations in Palwal, Kundli, Dholasan, and Detroj. You should be willing to travel between multiple plant locations and work in varying environmental conditions, including cold storage facilities.,

We are seeking a highly experienced Senior Field Applications Engineer with a strong background in electrical or computer engineering. You will leverage your expertise to provide customer-facing technical support, from architecture definition to tape-out of complex SoCs, addressing implementation challenges on advanced process nodes. This role requires excellent communication and interpersonal skills, along with an understanding of functional safety standards and RAS/reliability for enterprise markets. Roles & Responsibilities: Provide technical leadership and support in a customer-facing role . Support the design and implementation of complex SoCs (System-on-Chips) , from architecture definition through to tape-out. Address and resolve implementation challenges on advanced process nodes . Effectively engage with customers, colleagues, and partners at all levels to ensure project success and customer satisfaction. Act as a subject matter expert, guiding customers through technical complexities and offering optimal solutions. Skills Required: Experience in designing or supporting complex SoC , from architecture definition to tape-out, addressing implementation challenges on advanced process nodes. Understanding of RAS (Reliability, Availability, Serviceability) and reliability for enterprise and infrastructure markets is a plus. Understanding of functional safety standards and certification . Excellent communication and interpersonal skills , with the ability to effectively engage with customers, colleagues, and partners at all levels. Strong problem-solving and analytical abilities to tackle intricate technical issues. QUALIFICATION: Master's degree in Electrical Engineering, Computer Engineering, or related field.