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8.0 - 10.0 years
14 - 15 Lacs
Pune
Work from Office
If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Senior Consultant Specialist In this role, you will: Windows Systems Administrator for a DevOps infrastructure delivery role; configuring, delivering and supporting Windows server environments and services. Work across one or more application development DevOps pods to consume and deploy centrally provided services from Distributed Compute. Responsible for implementation of new technologies and the on-going support of hardware and software solutions across both live and non-live environments. Deliver and provide technical support for ITID technologies while conforming to high quality standards and best practices, maintaining and improving SLA s, and ensuring compliance to HSBC policies at all times. Actively participate to achieve organisation objectives for efficiency. Perform pro-active analysis on day-to-day work to obtain automation on deliveries thereby reducing repetitive and standardised tasks/processes. Advise on Windows design, development and best practice for Distributed Compute, throughout project lifecycles from build through to ITSA and implementation processes. Write Windows scripts to automate and streamline BAU tasks. Building automation capabilities to support the execution of operational activities. Draft and maintain standards and procedures for service component capacity management. Ensures the correct implementation of standards and procedures. Pro-actively review information in conjunction with service level agreements to identify any capacity issues and specify any required changes. Work with application teams to agree and implement short and medium term modifications to demand. Asses, analyse, develop, document and implement changes based on requests for change. Understanding of functional requirements and translation of business requirements into technical specifications Provide troubleshooting support in incident and perform root cause analysis to prevent problems happening. Appropriate measures are taken to improve and sustain high quality and prevent recurrence. Provide consultancy, guidance and collaborate with other infrastructure, application, support and engineering teams. Requirements To be successful in this role, you should meet the following requirements: Proficiency in Windows server admin skills (i. e. Windows 2008 / 2012 / 2016), 8-10 years experience is a must. Should possess industry standard certifications for Windows domain. Demonstrable experience of Windows administration and architecture, including knowledge of volume managers, multipathing and registry tuning. Demonstrable experience of scripting (Powershell / WSH / VBScript / Batch) with automation skills. Excellent knowledge and troubleshooting of Microsoft Clustering is required. Strong infrastructure background with experience with IBM and HP x86 hardware and virtualisation platforms (VMware, Citrix, Hyper-V). Knowledge of storage infrastructure with experience of configuring filesystems on NAS storage and EMC SAN solutions, both standalone and clustered, including replication. Knowledge of network infrastructure (Cisco, TCP/UDP, LAN/WAN, GSS, F5, VIPs, Firewalls). Significant experience of working in a major enterprise environment and or experience operating in highly regulated industry, e. g. Financial Services. Experience of DevOps tools and configuration management (SCCM / Ansible / Puppet / Chef). Secondary Skills: Operational effectiveness experience of delivering solutions that align to approved design patterns and security standards. Should be well versed with ITIL concepts and more specific understanding of Service operations activities. Ability to quickly acquire new skills and tools. Experience working within an agile environment. Highly motivated with a positive and proactive attitude. Able to work independently to meet deadlines and under pressure. Passion for technology, work closely with application teams and understanding their application environments and services. Experience with other ITID technologies such as Middleware (WebSphere, Apache HTTP Server Tomcat, IIS and MQ) and Databases (Oracle, Oracle RAC, MS SQL, Sybase DB2). Experience of other technologies is desirable: Enterprise Application integration p rogramming in Java/ Java GUI, XML/ XSLT, HTML/ Java Script, Market Data (RMDS, 29West, Wombat, Solarflare), Grid and coherence, Trading Technologies and ISVs End to end agile infrastructure architecture across all layers A track record of gaining an understanding of customers needs and delivering excellent customer service. A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change. Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences. Contributed productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals. Experience of making prompt and practical business decision, even in times of ambiguity, considering various perspectives and taking responsibility for outcomes. Experience of planning and prioritising their own time effectively, aware of their responsibilities and committed to delivering these efficiently. Supported project teams/managers, showing an understanding of the basic principles of project management. Experience of personally complying with IT / business processes, compliance and regulations
Posted 2 days ago
4.0 - 8.0 years
9 - 15 Lacs
Hyderabad
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. In this role, you will: Develop and Manage ServiceNow in the IAM Space: Oversee ServiceNow development and handle incident management within the Identity and Access Management (IAM) domain. Lead Project Development: Manage key development tasks or projects within the IAM Access Development Pod, offering technical support to ensure deliverables meet schedule and quality standards. Service as ServiceNow Access Pod Architect: Collaborate with product owners and other stakeholders to ensure development aligns with ServiceNow standards. Conduct Code Reviews: Perform thorough code reviews to maintain quality and compliance. Facilitate Show and Tell Sessions: Lead meetings to present development updates and gather feedback. Analyze and Resolve Data Issues: Understand and analyze data to identify and address any issues impacting development. Coordinate Code Releases: Submit code releases, create necessary change requests (CR) records, and communicate deployment needs to deploy and support teams. Support pre-deployment CAD meetings to ensure smooth deployment. Monitor Compliance: Ensure all development adheres to IDAM and HSBC standards, addressing any required changes. Identify Risks and Issues: Highlight risks, issues and concerns to the project manager promptly. Manage ServiceNow Pod Tasks: Oversee tasks to ensure platform upgrades do not pose risks to IAM access workflows. Facilitate Training: Coordinate with the general ServiceNow Pod to understand upcoming training requirements and ensure IAM Project Pod developers attend necessary training sessions. Environment Management: Handle environment setup, cloning, and management. Requirements Qualifications - External To be successful in this role, you should meet the following requirements: Experience in software development with at least 2+ years of experience working on Service Catalogs and Request Workflows within the ServiceNow application. Experience working with Business Rules, Catalog Scripts, UI Actions, UI Policies, Scheduled Jobs, Script Actions, Script Includes, REST Api s and other scripting elements of ServiceNow. Knowledge of Identity and Access Management for personal and service accounts. The difference between Privileged and Non-Privileged, Human and System to System accounts. Advanced knowledge in Angular for Service Portal development, custom widgets and understanding of API development. In depth knowledge of ServiceNow s functionality, database structure, development tools and techniques. Must have good exposure to Agile Scrum practices and methodology. ServiceNow certification (CSA, CIS-ITSM). Strong Core JavaScript development experience. Experience designing and developing process-based solutions. Experience documenting user case processes, system design/development and BPM workflows. Ability to transform Business Requirement into Business Process. End to End experience of ServiceNow based application design and implementation. Well versed with class hierarchy, Update set hierarchy, data layer, flows, UI Action /policy, deployment, Integration, SOAP Service. Implementation and integration experience with 3rd party platforms. Knowledge of linking ATF to Service Now workflows to enable automatic testing.
Posted 2 days ago
15.0 - 20.0 years
17 - 22 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Axway Specialized Tools Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationMandatory Roles and Responsibilities1.Install and configure Axway Secure Transport. 2.Monitor system performance and apply updates/patches.3.Manage user accounts and permissions. creation of user accounts/partners, Applications, subscriptions4.Ensure secure file transfers and compliance with security policies. Ability to writing routing rules for file transfers. Analyze requirements and create end to end flows .Experience in setting up flows with MFT tool Axway Secure Transport tools 5.Troubleshoot issues and perform regular system audits.6.Provide technical support and training to users. Qualifications1.Experience with Axway Secure Transport and network protocols. Experience in Protocols like FTP,SFTP/SSH, PeSIT and PeSIT with SSLAxway Secure Transport Architecture , Standard Cluster & Enterprise Cluster, Core and Edge communication. Knowledge on Migration ActivitiesManaging Certificates, SSL/TLS configurations2.Proficiency in installation & patch updates on various operating systems.3.Strong troubleshooting and problem-solving skills.4.Good communication and documentation abilities.5.Relevant certifications (e.g., Axway Certified Professional) 6.Organizational skills and ability to work independently and in a team. Qualification 15 years full time education
Posted 2 days ago
3.0 - 7.0 years
18 - 20 Lacs
Mumbai
Work from Office
Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. As a Product Delivery Associate in Chief Technology Office team, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role. Job responsibilities Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies Contributes to change management activities across functional partners and documents adherence to the firm s risk, controls, compliance, and regulatory requirements Documents blockers and impediments to aid with dependency management and resource availability Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines Required qualifications, capabilities, and skills Formal training or certification on Product management concepts and 2+ years applied experience Expertise in product management, project management, or a relevant domain area Collaborate with the Power Platform Product Manager to engage stakeholders and define user requirements and stories. Support the development and execution of the Power Platform strategy and roadmap. Work with cross-functional teams to evaluate feature requests that align with product strategy and business needs. Provide technical support and training to end-users and manage the technical delivery of key projects. Preferred qualifications, capabilities, and skills Emerging knowledge of product release and deployment processes
Posted 2 days ago
0.0 - 3.0 years
5 - 9 Lacs
Mumbai
Work from Office
Are you ready to take your career to the next level in a dynamic and innovative environmentDo you have a passion for data and a knack for problem-solvingJoin our forward-thinking Tax Business Change team within the Client Tax Operations Utility at JPMorgan. We are on a mission to revolutionize tax services, maximizing our clients investment income through cutting-edge solutions. Job Summary As a Tax Business Change Associate within our global tax services team, you will be instrumental in managing and optimizing tax services data, ensuring the accuracy and integrity of client and tax entitlement information. You will be a key player in providing tax technical support for business-promoten change programs, aiding us in achieving our strategic objectives and enhancing our operational tax services. Leveraging your data analytical skills and deep understanding of our tax services, you will work with teams worldwide to promote significant change and innovation. You will take on the role of a Citizen Developer , leading the Intelligent Automation agenda, and delivering low-code process improvements that enhance our operations. This role offers you the opportunity to make a real impact, influence technology enhancements, and be part of a team that values innovation and growth on a global scale. Embrace the role of a Citizen Developer as you champion the Intelligent Automation agenda, delivering low-code process improvements that elevate our operations. This is your chance to make a tangible impact, influence technology enhancements, and be part of a team that values innovation and growth on an international stage. Job Responsibilities Provide technical support for strategic business change and data engineering programs. Lead proactive enhancements of tax services and data through Intelligent Automation solutions. Promote and implement improved operating procedures and robust data controls. Analyze and present business-critical data elements to team members and stakeholders. Collaborate with colleagues in Client Tax Operations, Product Development, Product Management, and Technology partners across various global locations. Conduct root-cause analysis of recurring data or procedural issues. Identify, escalate, and participate in the resolution of risk incidents. Actively support utility and site people agenda and wellbeing initiatives. Required qualifications, capabilities, and skills Demonstrated knowledge of operational tax or data analytics within financial services, specifically in global custody or investment banking. Data visualization experience turning raw data into Tableau Dashboards Proven ability to articulate ideas, concepts, and procedural changes to clients and stakeholders, showcasing process improvement experience. Successful internal and external communication and problem-solving experience. Proven experience in environments where risk awareness and accuracy are critical within strict deadlines. Preferred qualifications, capabilities, and skills Strong technical mindset with experience in Advanced MS Excel, Low Code applications such as Alteryx and Python (preferred)
Posted 2 days ago
2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
Able to apply a logical, methodical, and analytical approach to isolate and solve technical problems; and Able to communicate and to work with other technicians, departments, and customers in technical support situations. Demonstrates and applies greater knowledge of the company’s product. Able to exercise limited discretion in deviating from standard practice to solve problems within the area of experience. Researches problems and recommends solutions. Assists in the provision of on-job-training. Professionally process and resolve asset request cases that support proper accounting for site inventory Maintain site inventory with zero discrepancy through adherence of asset management procedures Inbound and outbound fulfillment that enables achievement of business deliverables Ensure that any asset defects, damages, discrepancies or deviations are escalated to management for timely support and resolution Able to work in shift rotations that may include day, evening, overnight and/or during weekends, holiday Able to work in various IBM Cloud locations in Chennai Required education Bachelor's Degree Required technical and professional expertise 2+ Years of experience. We require physical server hardware experience (Assembling of Servers like Motherboards, RAM, Hard disk, Raid Controllers, network cards etc). OS exp is a plus, emphasis on physical server hardware exposure Responsible for scheduling and performing hardware maintenances for IBM Cloud customers that involve upgrades, downgrades, support requests, etc. Physical hardware upgrades/downgrades referring to Server Hardware like RAM, Hard drives, Processors, Network cards etc.. Troubleshoot and resolve problems with basic physical network cable/device connections at server/switch/stack for network devices in the Data center physically. Person must worked in the physical Data center with 100% onsite experience. (NO REMOTE SUPPORT) 24/7 Operations with 100% onsite support (No Remote or On call support). No specific shifts, Rotating shift schedule Responsible for responding to UIP related events around physical infrastructure. Coordinating with internal departments to resolve outage events around faulty links, optics, or failed Networking devices. Physical Infra servers knowledge along with basic understanding of network devices (Like network phyiscal cabling and Optics and inter Connectivities etc) to extend onsite support for the remote Network teams and Network ISPs personel. Outage events are performed under the supervision and guidance of Site Management. Preferred technical and professional experience May be directed to perform other duties consistent with training and skill levels required for this position. Understand site capacity utilization and provide assistance with Management on capacity planning.
Posted 2 days ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact Responsibilities: Responsible to manage end to end feature development and resolve challenges faced in implementing the same Learn new technologies and implement the same in feature development within the time frame provided Manage debugging, finding root cause analysis and fixing the issues reported on Content Management back end software system Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5 to 10 years of experience in Base-24 development on TANDEM Design, develop, and maintain Base-24 applications on TANDEM systems to support seamless payment processing and transaction switching strong problem-solving skill, Provide technical support and resolve production issues related to Base-24, Base-24 EPS, and TANDEM environments Preferred technical and professional experience Base24 Classi development, TANDEM system and Base-24 EPS
Posted 2 days ago
0.0 - 5.0 years
3 - 4 Lacs
Prayagraj, Lucknow, Jaipur
Work from Office
Customer Support - International Voice & Non voice Role - Handling customer queries Fresher/Experienced can apply Rotational shifts & week offs Salary upto 36k CTC 15 Days accommodation Interview mode - Virtual Himanshu- 9521247651
Posted 2 days ago
3.0 - 8.0 years
5 Lacs
Nagpur
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the existing infrastructure. You will also engage in troubleshooting and optimizing application performance, while maintaining a focus on delivering high-quality solutions that align with business objectives. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Good To Have Skills: Experience with SAP HANA and SAP NetWeaver.- Strong understanding of system performance tuning and optimization.- Experience in managing user access and security settings within SAP environments.- Familiarity with backup and recovery processes for SAP systems. Additional Information:- The candidate should have minimum 3 years of experience in SAP Basis Administration.- This position is based at our Nagpur office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
As a Technical Support Professional, you should have experience in a customer-facing leadership capacity. This role necessitates exceptional customer relationship management skills along with a solid technical grasp of the product/s they will support. The Technical Support Professional is expected to adeptly manage conflicting priorities, thrive under pressure, and autonomously navigate tasks with minimal active guidance. The successful applicant should possess a comprehensive understanding of IBM support, development, and service processes and deliveries. Knowledge of other IBM business procedures and professional training in mediation or conflict resolution would be advantageous. Your primary responsibilities include: Direct Problem-Solving Experience: Previous experience in addressing client issues is valuable, along with a demonstrated ability to effectively resolve problems. Strong Communication Skills: Ability to communicate clearly with both internal and external clients through spoken and written channels. Business Networking Experience: In-depth experience and understanding of the IBM and/or OEM support organizations, facilitating effective networking and collaboration. Excellent Coordination, Leadership & Organizational Skills: Exceptional coordination and organizational abilities, capable of leading diverse teams and multitasking within a team-based business network environment. Proficiency in project management is beneficial. Excellence in Client Service & Client Satisfaction: Personal commitment to pursuing client satisfaction and continuous improvement in the delivery of client problem resolution. Language Skills: Proficiency in English is required, with fluency in multiple languages considered advantageous. Required education Bachelor's Degree Required technical and professional expertise 5+ years of experience. Hands-on Object-oriented programming (especially Java, but C++, C# experience also beneficial) Technical knowledge of UNIX/Linux and Windows preferred webMethods product knowledge a plus! Analytical thinking and problem-solving skills Excellent attitude contributing to the overall high morale of the team Excellent interpersonal and written communications skills Preferred technical and professional experience Experience in a customer service or support role preferred Knowledge of some of the following technologiesElasticSearch, Oracle and SQL Server Knowledge of Cloud technologies, Containerization, Kubernetes Experience with utilities like packet sniffers, analyzing, stack traces and core dumps, IDEs
Posted 2 days ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum of 5 years of experience in Incident, Problem, and Change Management roles. Proven experience managing ITSM processes, particularly Incident, Problem, and Change Management, in a large or complex environment. Analytical and problem-solving abilities with a focus on root cause analysis and continuous improvement. Proficiency in ITSM tools (e.g., ServiceNow, Remedy, or similar platforms). Ability to lead and facilitate discussions, including during high-pressure situations like Major Incidents Preferred technical and professional experience Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience). ITIL certification (Foundation or higher) is highly desirable. Strong technical acumen and understanding of IT operations and infrastructure
Posted 2 days ago
3.0 - 8.0 years
5 Lacs
Coimbatore
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure IaaS Good to have skills : Microsoft Windows Server AdministrationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve software-related issues.- Collaborate with cross-functional teams to troubleshoot and resolve system problems.- Develop and maintain technical documentation for software systems.- Implement software patches and upgrades to enhance system performance.- Provide technical support and guidance to end-users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure IaaS.- Good To Have Skills: Experience with Microsoft Windows Server Administration.- Strong understanding of cloud computing principles and Microsoft Azure services.- Knowledge of virtualization technologies and networking concepts.- Experience in troubleshooting and resolving software-related issues.- Ability to work effectively in a fast-paced and dynamic environment. Additional Information:- The candidate should have a minimum of 3 years of experience in Microsoft Azure IaaS.- This position is based at our Coimbatore office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 days ago
4.0 - 9.0 years
6 - 11 Lacs
Mumbai
Work from Office
The CyberArk Operation Support Team Lead is a pivotal role responsible for overseeing and managing the day-to-day operations of the CyberArk environment. This position involves leading a team of support professionals, ensuring the availability, performance, and security of CyberArk solutions, and collaborating with cross-functional teams to deliver efficient privileged access management. Key Responsibilities * Team LeadershipSupervise and mentor a team of CyberArk support professionals, fostering collaboration and skill development. * Operational ManagementOversee the operational aspects of CyberArk solutions, ensuring 24/7 availability, scalability, and optimal performance. * Incident ManagementLead the resolution of CyberArk-related incidents and problems, coordinating with technical teams and stakeholders to ensure timely and effective solutions. * Security EnhancementCollaborate with the security team to implement and enhance security controls, policies, and procedures for privileged access management. * Performance MonitoringMonitor system performance, conduct regular health checks, and proactively identify and address potential performance bottlenecks. * Patch and Upgrade ManagementPlan and execute system upgrades, patches, and enhancements, ensuring minimal disruption to ongoing operations. * DocumentationMaintain thorough documentation of configurations, processes, and procedures related to CyberArk operations. * Vendor ManagementCoordinate with CyberArk vendors for support, troubleshooting, and escalations to ensure timely issue resolution. * Continuous ImprovementDrive continuous improvement initiatives to enhance the effectiveness and efficiency of CyberArk operations. * ReportingGenerate regular reports on system performance, incident management, and operational metrics for management review. * Willing to work in 24/7 operations and project support activities Required education Bachelor's Degree Preferred education Associate's Degree/College Diploma Required technical and professional expertise Proven experience in CyberArk operations and support, with a minimum of 4+years of hands-on experience. * Professional certifications such as CyberArk Certified Trustee (CCT) or Certified Delivery Engineer (CDE). Strong knowledge of privileged access management concepts and CyberArk technologies. Experience in organizations control, monitor, and secure privileged access across their IT infrastructure. Good Exposure in endpoint Analytics capabilities to identify unusual or suspicious activities related to privileged access. Preferred technical and professional experience * Leadership skills with the ability to guide and mentor a team effectively. * Problem-solving aptitude with a proactive approach to resolving technical challenges. * Strong communication skills for effective collaboration with cross-functional teams. * Detail-oriented mindset with a commitment to maintaining high standards. * Adaptability to changing requirements and a willingness to stay updated on emerging technologies
Posted 2 days ago
10.0 - 14.0 years
12 - 16 Lacs
Navi Mumbai
Work from Office
The Role: We are looking for a highly experienced and proactive Site Support Manager to lead our on-site project activities and provide expert support to our clients in India. This role requires a strong understanding of industrial vibration analysis, combined with exposure to fibre optic sensing technologies. You will be instrumental in ensuring successful project execution, providing technical guidance, and fostering strong relationships with clients. Key Responsibilities: Project Coordination & Management: Coordinate and manage all on-site aspects of DAS system installations, commissioning, and support, working closely with both client teams and internal engineering/project teams. Technical Support & Troubleshooting: Provide expert technical support to clients on the operation, maintenance, and troubleshooting of our fibre optic DAS systems. Vibration Analysis & Correlation: Apply a strong understanding of traditional vibration analysis principles to validate and correlate data from our DAS systems with real-world asset conditions. On-site Data Acquisition: Oversee and, when necessary, perform on-site data acquisition and preliminary analysis to diagnose discrepancies and ensure system performance. Fibre Optic System Exposure: Utilize existing knowledge or rapidly acquire expertise in fibre optic sensing principles as they relate to our DAS technology. Client Relationship Management: Build and maintain strong relationships with clients, acting as a primary point of contact for technical inquiries and on-site operational matters. Reporting & Documentation: Prepare clear, concise, and detailed technical reports on site activities, system performance, identified issues, and resolutions. Safety Compliance: Strictly comply with all site-specific HSE (Health, Safety & Environment) regulations and company safety protocols. Collaboration: Collaborate effectively with our global engineering team, software developers, and local project teams. Required Qualifications & Experience: Bachelor's Degree (B.E./B.Tech) or Diploma in Mechanical Engineering, Physics, or a closely related technical discipline. Minimum of 10+ years of proven, significant hands-on field experience in industrial environments in India (e.g., Mining, Thermal Power Plants, Cement, Steel, Ports, Manufacturing). Strong theoretical foundation and practical application knowledge of vibration analysis principles, including FFT interpretation, time waveform analysis, and diagnosing faults in rotating machinery and associated structures. Exposure to fibre optic sensing technologies or a strong aptitude to quickly learn and understand advanced sensing systems. Demonstrable experience in project coordination and managing on-site activities with clients and internal teams. Excellent analytical, logical reasoning, and problem-solving skills, with a methodical approach to troubleshooting. Proficiency in preparing detailed technical reports and effectively communicating complex findings. Excellent command of English (both written and verbal). Must be willing and physically able to travel extensively across India and work effectively in demanding industrial site conditions. Desirable Qualifications: Certified Vibration Analyst (like ISO 18436-2 Category II or higher). Experience with Linux System. Exposure to C. Experience with reliability engineering practices or formal Root Cause Analysis (RCA) methodologies.
Posted 2 days ago
3.0 - 5.0 years
4 - 6 Lacs
Hyderabad, Ahmedabad
Work from Office
Design and build front-end applications using Blazor and .NetCore Complete low level design to create functionality in order to meet requirements. Contribute to technical discussions around the fulfilment of requirements. Collaborate with engineers, product owners and users to identify any technical problems and provide solutions Support timely delivery of technical solutions Participate in team initiatives
Posted 2 days ago
3.0 - 5.0 years
5 - 12 Lacs
Chennai
Work from Office
Job Summary The Systems Engineer role involves managing and optimizing Linux-based systems within a hybrid work model. The candidate will leverage their expertise in Linux Administration specifically RHEL SLES and OEL to ensure system reliability and performance. This position requires a minimum of 3 years and a maximum of 5 years of relevant experience focusing on day shifts without travel requirements. Responsibilities Administer Linux systems ensuring optimal performance and reliability across RHEL SLES and OEL environments. Monitor system performance and troubleshoot issues to maintain high availability and efficiency. Implement security measures to protect systems from vulnerabilities and unauthorized access. Collaborate with cross-functional teams to integrate Linux systems with other IT infrastructure. Develop and maintain scripts for automation to streamline system management tasks. Provide technical support and guidance to users and stakeholders addressing system-related queries. Conduct regular system audits and generate reports to assess system health and compliance. Manage system upgrades and patches ensuring minimal disruption to operations. Participate in capacity planning and resource allocation to support business growth. Document system configurations and procedures for future reference and training purposes. Stay updated with the latest Linux technologies and best practices to enhance system capabilities. Contribute to the development of disaster recovery plans to ensure business continuity. Optimize system configurations to improve performance and reduce operational costs. Qualifications Possess strong expertise in Linux Administration particularly RHEL SLES and OEL. Demonstrate proficiency in scripting languages such as Bash or Python for automation tasks. Have experience in system monitoring tools and techniques to ensure system health. Show understanding of network protocols and security measures relevant to Linux systems. Exhibit problem-solving skills to address complex system issues effectively. Display ability to work collaboratively in a hybrid work environment. Hold a bachelors degree in Computer Science Information Technology or a related field.
Posted 2 days ago
2.0 - 4.0 years
3 - 4 Lacs
Bengaluru
Hybrid
Responsible for ensuring adherence of scheduled & preventive maintenance of the fleet Out shedding of vehicles as per schedule Supervising 360deg inspection Lead in trouble shooting the issues
Posted 2 days ago
1.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Role- Technical support (Service Desk) Must have 1-2 Years international voice experience (Excellent comms) Immediate Joiners- Bangalore Rotational Night Shifts Graduate Budget- 4-6 LPA Contact- 7742324144
Posted 2 days ago
0.0 - 3.0 years
2 - 3 Lacs
Pune
Work from Office
Designation: Analyst (Directly share your resume on -7387284133) Shift Time : 9 hours/day including 1 hour break Working Days : 5 days per week (Our jobs require currently only to work from office and not work from home) International Voice Graduate Fresher or experienced Good verbal & written communications skills Night shift allowance up to INR 3,000 Cab Facilities for Male and Female both. Required Candidate profile -Excellent verbal communication skills in English. - Fresher's/experienced - Professional in conduct/behavior, appearance and communication - Reliability in terms of attendance and timing - Flexible for 24x7 shifts - Should be fully vaccinated - Should not have any commitments part time courses, regular studies tuitions, etc. that hamper work performance.
Posted 2 days ago
4.0 - 6.0 years
4 - 7 Lacs
Greater Noida
Work from Office
Experience Required : 4+ Years Certifications Preferred: Microsoft Certified: Windows Server (e.g., MCSA, AZ-800/AZ-801), Linux/Cloud Certifications (optional) Job Summary: We are seeking a skilled and proactive Server Administrator to join our dynamic IT team. The ideal candidate will have hands-on experience with Windows Server administration (certified), working knowledge of Linux environments, and a foundational understanding of cloud platforms. This role demands expertise in server setup, maintenance, performance tuning, and system security, while also supporting scalability and disaster recovery for our universitys IT infrastructure. Key Responsibilities: 1. Server Administration: Install, configure, manage, and upgrade Windows and Linux servers. Manage Active Directory (AD), DHCP, DNS, Group Policies, and file/print services. Maintain virtual environments (e.g., VMware, Hyper-V) and assist in capacity planning. 2. Security and Compliance: Apply security patches and harden servers against vulnerabilities. Monitor for intrusions and perform regular audits to ensure compliance with internal IT policies and external regulations. 3. Monitoring and Performance: Continuously monitor server health, performance, and resource utilization. Respond to system alerts and proactively resolve bottlenecks and service disruptions. 4. Backup & Disaster Recovery: Manage and verify regular backups, recovery plans, and ensure minimal downtime in case of failure. Develop and test disaster recovery (DR) strategies and business continuity plans. 5. Cloud and Hybrid Environment Support: Basic understanding and administration of cloud platforms (e.g., Microsoft Azure, AWS). Support hybrid cloud infrastructure integration where applicable. 6. Technical Support & Coordination: Provide L3-level support and mentor L1/L2 engineers. Collaborate with IT vendors and stakeholders for hardware/software-related issues. Maintain clear communication and documentation of incidents and changes. 7. Inventory and Asset Management: Maintain accurate records of server, desktop, laptop, and printer assets. Ensure regular hardware audits and lifecycle management. Key Performance Indicators (KPIs): Server uptime and Mean Time to Repair (MTTR) SLA compliance and incident response time End-user satisfaction for support services Effective backup and disaster recovery implementation Accurate documentation and reporting (e.g., change management, RCA) Security compliance and vulnerability management Optimized utilization of infrastructure resources and cost control Qualifications & Skills: Bachelors degree in Computer Science, Information Technology, or a related field; Diploma with equivalent experience may be considered. Minimum 4 years of experience in server administration in an enterprise environment. Windows Server certification (MCSA Windows Server Hybrid Administrator Associate - AZ-800/AZ-801) is required. Proficient in managing Windows Server 2016/2019/2022. Working knowledge of Linux (Ubuntu, CentOS, RHEL) server operations. Familiarity with cloud concepts and platforms such as Azure or AWS. Experience with storage technologies (NAS/SAN), virtualization platforms, and backup tools. Strong troubleshooting, documentation, and communication skills. Interested candidates are requested to send their CV to career@bennett.edu.in with the Job Title mentioned in the subject line. Also, provide the following details in the email body: Current Organization: Current Designation: Current Salary: Expected Salary: Notice Period: Willingness to work from our Greater Noida campus (Work from Office only): Yes/No
Posted 2 days ago
2.0 - 5.0 years
3 - 5 Lacs
Greater Noida
Work from Office
Experience Required: 2+ Years Job Summary: We are seeking a skilled Desktop Support Engineer with at least 2 years of experience to provide technical support and assistance to end users. The role involves diagnosing and resolving hardware, software, and network-related issues, both on-site and remotely. The ideal candidate will have strong troubleshooting skills, a customer-centric approach, and the ability to manage various support tasks effectively. Key Responsibilities: Respond to user tickets related to hardware, software, and network issues. Install and configure software, drivers, and computer peripherals. Provide technical support on-site and remotely via remote access tools. Troubleshoot and resolve issues related to audio/video equipment, including projectors and microphones. Assist users with virtual meeting setups on Zoom, Microsoft Teams, and Google Meet. Deliver IT support services to internal and external users. Guide users with clear, step-by-step instructions to resolve technical issues. Customize desktop applications to meet user or client requirements. Recommend hardware and software upgrades as needed. Maintain detailed logs of support tickets, resolutions, and maintenance activities. Escalate unresolved issues to higher-level support teams when necessary. Ensure all systems and workstations are operating efficiently. Create and maintain technical documentation and user manuals. Stay updated with emerging technologies and relevant industry trends. Qualifications: Bachelors degree Diploma in a related field. Relevant certifications such as CompTIA A+ , Microsoft Certified: Modern Desktop Administrator Associate , or equivalent. Proven experience in desktop support, IT helpdesk, or similar technical roles. Strong understanding of Windows and macOS environments. Key Skills: Excellent troubleshooting and multitasking abilities. Strong communication and interpersonal skills. Proficient in diagnosing and resolving desktop hardware and software issues. Familiarity with Windows and macOS operating systems. Knowledge of SaaS platforms and remote support tools. Experience supporting AV setups and conferencing tools. Ability to work independently and collaboratively in a team environment. Strong customer service orientation and professionalism. Interested candidates are requested to send their CV to career@bennett.edu.in with the Job Title mentioned in the subject line. Also, provide the following details in the email body: Current Organization: Current Designation: Current Salary: Expected Salary: Notice Period: Willingness to work from our Greater Noida campus (Work from Office only): Yes/No
Posted 2 days ago
1.0 - 8.0 years
2 - 4 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Greetings from Hucon Solutions. Spot offers with Immediate Joining !!! Drive for Customer Support ( Voice) @ Hucon Eligibility : * Any Graduate,UG,PG, * Exp : Min 6 Months - 8years experience into International Customer support (Voice & Semi voice) is acceptable, * Salary : Min 2.5LPA - Max 4.5LPA * Rotational shifts, * Work location - Hitech City, * Two- way transport * Interested candidates forward your Resume To [HIDDEN TEXT] and you can ping me on whatsapp, * Candidates can contact me on my number 8121158848 Thanks & Regards, HR Ameet kumar #8121158848 Hucon Solutions Pvt Ltd.
Posted 2 days ago
8.0 - 13.0 years
10 - 15 Lacs
Gurugram
Work from Office
What you'll do: Ensures smooth communication in understanding the requirements while interacting with stakeholders, designers and external partners for all project-related deliverables Responsible for processing multiple design requests via external partner and internal support Assign and monitor tasks to ensure they are completed on time and meet quality standards. Manages the shift workflow and scheduling to meet project turnaround times and deadlines Flexible, resilient, highly committed and have a confident manner with the proven ability to thrive in a fast-paced, challenging and highly innovative design environment Ensures accurate record keeping of data pertaining to the projects, time tracking, document deadline, turnaround times and details such as team lateness/breaks Responsible for quality inspection of artwork, design and deliver feedback to teams as necessary Assist in decision making concerning utilization of resources by accurately tracking data to support operations with other performance metrics like quality of work and efficiency Responsible for updating the team on process changes as appropriate Provide technical support to the team through production work and queries Ability to assist in training new team members as needed Assist in the development and quality assurance testing of automated tools. What you'll bring: We seek energetic and dynamic individuals with demonstrated track record in graphics delivery. You will be responsible for professionally representing the presentation department taking work briefs, negotiating deadlines, tracking metrics and will ensure every stakeholder receives professional advice and exceptional service. Clear communication is the key to a successful Shift Coordinator ensuring our stakeholders are delighted and receive a positive experience from our creative services. The Shift Coordinator will support multiple ZS practice areas and project teams and will need to be comfortable with a fairly expansive breadth of focus. Minimum of 8+ years of relevant B2B consulting work experience with above average performance, and demonstrated leadership abilities Must have strong time management and organizational skills with the ability to multitask and handle a heavy workload Experience in managing team members with proven client-facing experience, with persuasive and dynamic presentation skills Working in a collaborative design environment, work experience in global/multi-national teams is a plus Able to work independently and take decisions to resolve challenges while working in shifts Attention on design detail and consistency to meet stakeholders quality requirements You have excellent English language communication skills (verbal and written) Comfortable interacting with stakeholders in person, over emails and telephone Willingness to work on rotating shifts (no night shift) Diploma/certification/bachelor s degree in fine arts, graphic design in MS Office/PowerPoint or a related field are a plus Ability to work in a fast-paced and often unstructured environment.
Posted 2 days ago
1.0 - 6.0 years
5 - 8 Lacs
Gurugram
Work from Office
The ideal candidate must have a minimum of 12 months of hands-on experience in cloud technologies, The role involves providing high-quality technical support in a 24x7, addressing and resolving cloud-related technical issues. Call@ Viraj 8294897343 Required Candidate profile Grad/ UG/ Dropout Doj- 27-June'2025(only apply if u have served your notice period) Excellent communication skills required Need Atleaset one certification: Azure,MS365,Dynamic 365,MCSE/ MCITP Or ITIL Perks and benefits Both side cab Loc: Gurugram
Posted 2 days ago
0.0 years
1 - 2 Lacs
Pune
Work from Office
Requirement: International Technical Support (Voice) Qualification: Graduated Fresher CTC: Up to 2.5 LPA Location: Pune (Hinjewadi) 24/7 Rotational Shifts / WFO ** 2 Months of training period in Mysore
Posted 2 days ago
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India is a thriving hub for technical support jobs, with a plethora of opportunities available for job seekers in this field. Technical support professionals play a crucial role in assisting customers with their technical issues and providing solutions to ensure smooth operations. If you are considering a career in technical support in India, this article will provide you with key insights to help you navigate the job market effectively.
Here are 5 major cities in India that are actively hiring for technical support roles:
The salary range for technical support professionals in India varies based on experience and expertise. On average, entry-level technical support executives can expect to earn between INR 2.5-4.5 lakhs per annum, while experienced professionals can command salaries ranging from INR 6-12 lakhs per annum.
In the field of technical support, career progression typically follows a trajectory from entry-level positions to more senior roles. Here is a common career path for technical support professionals:
In addition to technical support expertise, professionals in this field are often expected to have skills in the following areas:
Here are 25 interview questions that you may encounter when applying for technical support roles:
As you explore technical support jobs in India, remember to showcase your technical expertise, problem-solving skills, and customer service abilities during the job application process. By preparing thoroughly and approaching interviews with confidence, you can position yourself as a strong candidate for technical support roles in the competitive job market. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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