Technical Support Executive (Fresher)

Hi Hiring, for Technical Support (Fresher) MNC In Noida Location please find the job responsibility as below :

Job Profile : Technical Support (Voice Fresher)

Experience : Fresher

Shift Timing : Rotational Shifts

Salary Budget : upto 3.6 lac

Job Description:

• Excellent communication skills, verbal and written both
• Minimum 6 months & above experience required in a Voice International Process
• Must have good thought process
• Candidate should be Tech savvy, well versed with Technical Troubleshooting
• Should have knowledge of Computer Networking
• Investigates and resolves concerns raised by the customer
• Engages the resources appropriate for resolving issues.
• Ensures that end to end resolution is provided to the customer by coordinating with different teams
• Proactively escalates by phone, following up by email, through the appropriate hierarchical structures.
• Complete Issue resolution within prescribed timeframes.

Please Note:-Share your updated CV with me on my mail id hr.kenovate@gmail.com

Thanks Regards,

Neha (Hr Team)

9479715871

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹360,000.00 per year

Benefits:

• Provident Fund

Shift:

• Night shift
• Rotational shift

Work Days:

• Monday to Friday

Language:

• English (Preferred)

Work Location: In person