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Technical Support Engineer CAD/CAM/CAE

Technical Support Engineer CAD/CAM/CAE

RHS Engineering Services

5 - 9 years

5 - 9 Lacs

Kolkata

Posted:2 days ago| Platform:

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Skills Required

CAD CAM

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Work from Office

Job Type

Full Time

Job Description

RHS Engineering Services is looking for Technical Support Engineer CAD/CAM/CAE to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeholders to provide status updates on issue resolution Strong technical background and understanding of hardware and software systemsExcellent communication and interpersonal skillsExperience with CRM and ticketing systems

More Jobs at RHS Engineering Services

Technical Support Engineer CAD/CAM/CAE

Kolkata

5.0 - 9.0 yrs

INR 5 - 9 Lacs

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RHS Engineering Services

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Technical Support Engineer CAD/CAM/CAE

Experience & Salary

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Job Description

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