Technical Support Associate French / German / Japanese

1 - 5 years

6 - 10 Lacs

Posted:4 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring: Technical Support Associate French / German / Japanese Language

Location:

Package up to 10 LPA

Key Responsibilities

  • Handle

    inbound emails, chats, and calls

    from global customers.
  • Provide

    technical troubleshooting

    for solar and energy products.
  • Approve and process

    warranty claims

    .
  • Support

    product activations

    and

    pre-sales queries

    .
  • Record activities in

    CRM/helpdesk tools

    and coordinate with

    engineering teams

    for issue tracking.
  • Maintain

    high-quality communication

    and customer satisfaction.

Mandatory Requirements

  • Graduate in B.E / B.Tech

    (Electrical / Electronics preferred).
  • Minimum

    60% marks in 10th, 12th, and Graduation

    .
  • 1+ year experience

    in Technical or Customer Support (voice/chat/email).
  • Fluency in French, German, or Japanese

    (spoken & written).
  • Excellent

    communication, troubleshooting, and interpersonal skills

    .
  • Willingness to work on-site

    in

    rotational shifts

    .

To know more call Kanika on 9953939776 or email resume to kanika@manningconsulting.in

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