Technical Solutions Architecture Advisor

As a CyberArk Senior Engineer, your primary responsibility will be to manage and support privileged accounts, passwords, and sessions across servers and platforms. You will be tasked with providing access to appropriate personnel so they can easily view, use, verify, change, reconcile, and retrieve passwords as needed. Additionally, you will support the continuous onboarding of new servers and privileged accounts and assist in operational activities for onboarding privileged accounts from in-scope servers into the PAM product. This includes storing and discovering unique passwords from different environments into the Enterprise Password Vault (EVP) and facilitating the automated password change process to enhance security and ensure compliance with corporate policies and regulations. Your role will also involve providing password protection to mitigate security risks, exposure, destruction, and loss by provisioning appropriate access to managed passwords. You will be responsible for monitoring and recording privilege sessions in real-time and offline to detect any misuse of privilege accounts. Furthermore, you will support various PAM server components, PAM application support, and privileged account lifecycle management tasks such as creation, updating, and termination using PAM tools. You will also assist in privileged account access reviews and certifications as per the agreed timeline, such as quarterly or semi-annually. In the event of privileged user access issues, you will provide support and ensure timely resolution. Your responsibilities will also include offering break-fix support, patches, updates, and day-to-day operational support for the PAM solution. This entails addressing issues related to service accounts discovery, onboarding, accounts retrieval, password retrieval, safe management, account login problems, service accounts de-provisioning, and reporting. Moreover, you will facilitate collaboration and escalation of problems related to the PAM product with the product vendor for any product-related issues. Additionally, you will contribute to the ongoing development of training and educational materials, assist with demos, and training sessions. Lastly, you will be responsible for monitoring and discovering new privileged accounts on new servers at specific intervals to ensure comprehensive coverage and compliance with security protocols.,