455 Technical Services Jobs - Page 19

Resolving technical issues for customers or employees, often through phone, email, or chat This role requires a mix of customer service skills and technical expertise to diagnose and solve problems, ensuring customer satisfaction & smooth operations

Location: Mumbai, IN Category: Commercial Jobs Technical Services & Business Development Manager Why are we proud of what we do at allnexWe create coatings, products which help protect the world for all nex>t generations - and that s exactly what you can do joining us! Imagine how fast your smartphone would become scratched-up, ugly and unusable without a coating. Or an e-bike, the cabin of a train, a beautiful wooden floor, and countless other things in life. Making objects and their surfaces more attractive and longer-lasting means making them more sustainable, and that s a huge part of what working at allnex is about. No matter which role you step into, you ll become part of a global team of passionate people who care deeply about the chemistry, quality, and global impact of coatings. You ll also join a highly multicultural and diverse team of more than 4,000 employees in four regions who - as part of one of the world s leading coating resins companies - serve customers in over 100 countries across the globe. Click here to learn more about how we can make an impact together ! For a sneak peek into life at allnex, don t miss our Operator Movie ! Position overview Join allnex , a global leader in industrial coating resins, as the Technical Services & Business Development Manager in India - a pivotal role where innovation meets customer engagement. You will be the key ambassador of our allnex business, leading technical service excellence and driving strategic business growth. This role offers a unique opportunity to shape market direction, collaborate across global functions, and make a measurable impact in the coatings industry. Responsibilities Be the primary face of allnex India s market , managing customer portfolios and driving opportunity pipelines. Cultivate and strengthen relationships with key customers (direct and indirect) while resolving technical issues in collaboration with application specialists. Lead the promotion, benchmarking, development, and implementation of Liquid Resin Additives/Crosslinker technologies and strategic product initiatives. Develop new business opportunities and provide technical support to internal stakeholders, customers, and regional partners. Monitor and analyze market trends , competitor activities, and industry shifts to inform strategic actions. Collaborate cross-functionally to ensure quality, timely delivery, and successful execution. Guide local distribution management , ensuring strategic placement, profitability, and optimal customer reach. Provide regular reports summarizing business development activities, technical support outcomes, and product advancements. Required skills and experience 8 - 10 years of experience in the chemical industry , ideally in coatings (Auto OEM, VR, Architectural, Solvent-borne/Water-borne technologies). Proven ability to lead business development efforts and drive segment growth with a strong commercial acumen. Successful track record in at least two of the following: operations, technical services, product development, analysis, sales, or business development. Strong interpersonal and communication skills with the ability to influence internal and external stakeholders. Adept at problem-solving, cross-functional leadership , and project coordination. Demonstrated strategic thinking, customer focus , and a continuous learner mindset. Advantageous to have experience working in multi-cultural and multi-industry environments . Qualifications Bachelor s Degree in Chemistry or B.Tech in Chemistry is required. Master s Degree or MBA in Chemistry, Chemical Engineering, or Polymer Science is preferred . We offer We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career. Equal Employment Opportunity allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities. Find out how you can make an impact! Check out our careers page for available opportunities. We look forward to hearing from you. www.allnex.com Job Segment: Coating, Chemical Engineer, Business Development, Technical Support, Manufacturing, Engineering, Sales, Technology Apply now Apply now Apply Now Start applying with LinkedIn Start Please wait... Find similar jobs: , , Posi es comerciais, Corporate Jobs, Commercial Jobs

ROLE : -Service Scheduling & Coordination -Serve as the SPOC for clients regarding service requests -Assign service tasks to appropriate engineers -Service Documentation / Warranty handling / AMC -Generate regular reports on service performance Required Candidate profile Currently working as Service Coordinator with a Machine Manufacturing firm ainvolved in coordination of tasks & schedules between clients & Engineers Education : Diploma /BE

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

locationsMumbai, Turbhe MiDC Road time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0008252