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9.0 - 14.0 years
10 - 18 Lacs
Pune, Mumbai (All Areas)
Work from Office
Role & responsibilities To provide technical support for clients to facilitate sales whenever required. Influencing customer on the technical performance of the company product and hence helping to convert the business into sales. Attend and conduct trials and to develop relevant products. Monitor and report on activities and provide relevant management information. Carry out competitor product benchmarking Vs. assess performance of Chryso Product. Cost effective product formulation. Liaise and attend meetings and trials with other company functions necessary to perform duties and aid business and organizational development and function as a technical representative of the company. Experienc...
Posted 6 months ago
1.0 - 5.0 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Job Summary: As an Application Support Engineer at L1 Support, you will be the first point of contact for customers experiencing issues with software applications. Your role involves diagnosing and resolving basic application problems and providing excellent customer support to ensure smooth resolution of end- user issues. Key Responsibilities: Should have CRM Banking Domain experience (Mandatory) Respond to customer inquiries and provide technical support for software applications via phone, email, and chat. Diagnose and resolve basic application issues. Document and track issues in the ticketing system. Escalate complex problems to L2 support teams. Follow up with customers to ensure that ...
Posted 7 months ago
2 - 5 years
4 - 8 Lacs
Karnataka
Work from Office
DESCRIPTION The Engine Field Service Technician Level III is a technical specialist and the primary customer support contact for diagnosing and executing complex repairs on Cummins engine products at customer sites. The technician ensures the highest standard of service through expert knowledge, professional coaching, and strict adherence to safety and quality standards. This role also acts as a mentor to junior technicians while identifying service opportunities that support customer satisfaction and business growth. Key Responsibilities: Customer Support & Relationship Management Establish and maintain strong, productive relationships with customers. Act as the main point of contact for te...
Posted 7 months ago
6 - 9 years
8 - 18 Lacs
Bengaluru
Hybrid
Key Skills: Technical Support, Technical Service, LAN/WAN, Application Support, Monitoring, Troubleshooting Roles and Responsibilities: The first point of contact for users needing IT support, troubleshooting hardware and software issues, and providing remote assistance via various tools, while escalating complex issues to higher levels. Provide First-Level Technical Support: Address basic IT issues and questions from users, acting as the initial point of contact for technical assistance. Remote Troubleshooting: Diagnose and resolve hardware and software problems remotely using various tools and techniques. Software and Hardware Support: Install, configure, and troubleshoot software applicat...
Posted 7 months ago
2.0 - 5.0 years
4 - 8 Lacs
karnataka
Work from Office
DESCRIPTION The Engine Field Service Technician Level III is a technical specialist and the primary customer support contact for diagnosing and executing complex repairs on Cummins engine products at customer sites. The technician ensures the highest standard of service through expert knowledge, professional coaching, and strict adherence to safety and quality standards. This role also acts as a mentor to junior technicians while identifying service opportunities that support customer satisfaction and business growth. Key Responsibilities: Customer Support & Relationship Management Establish and maintain strong, productive relationships with customers. Act as the main point of contact for te...
Posted Date not available
2.0 - 5.0 years
4 - 8 Lacs
karnataka
Work from Office
DESCRIPTION The Engine Field Service Technician Level III is a technical specialist and the primary customer support contact for diagnosing and executing complex repairs on Cummins engine products at customer sites. The technician ensures the highest standard of service through expert knowledge, professional coaching, and strict adherence to safety and quality standards. This role also acts as a mentor to junior technicians while identifying service opportunities that support customer satisfaction and business growth. Key Responsibilities: Customer Support & Relationship Management Establish and maintain strong, productive relationships with customers. Act as the main point of contact for te...
Posted Date not available
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