11 Technical Service Jobs

Install, maintain, & repair industrial equipment at client site Provide technical support and training to customer Diagnose faults and recommend solutions Maintain service records and customer interaction logs Travel to customer locations as required

What this job involves: Seeking an experienced and client-centric Engineering Manager to lead our facilities management team in managing and maintaining our office buildings. The successful candidate will have a strong grasp of client satisfaction, excellent communication skills, and the ability to provide innovative solutions that improve systems, save costs, and ensure a safe and healthy environment for occupants. Must be a Engineering and facilities management expert & Foster strong relationships with clients, colleagues, and vendors. What your day-to-day will look like: Establish and implement engineering and operational procedures for site Engineering Operations. Manage relationships with local authorities and ensure compliance with legal and regulatory requirements of the site managed. Plan and oversee budgets for engineering and operational contracts. Conduct periodic technical audits of all facility installations. Oversee maintenance of mechanical, electrical, plumbing systems, and civil works to ensure smooth operations. Develop and manage critical spare parts inventory, maintenance schedules and shutdowns in consultation with clients / OEM. Implement energy management programs to reduce utility costs and propose timely AMC renewals. Handle small renovation projects and assist with new facility transitions. Produce regular reports on maintenance, incidents, energy management, and improvement projects. Focus on client satisfaction, employee morale, vendor management, and identifying business growth opportunities while ensuring compliance with Jones Lang LaSalle standards. Desired or preferred experience and technical skills: Strong knowledge of building systems and maintenance practices. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and facility management software. Ability to prioritize tasks and manage multiple projects simultaneously. Willingness to embrace a culture of collaboration and support team members. Experience with sustainability initiatives and green building practices. Knowledge of local building codes and regulations. Familiarity with project management methodologies. Required Qualification and Experience: Tertiary qualifications in BE/B Tech in Electrical Engineering with 10 + years experience in Facilities Maintenance. Contract Administration experience of 5 yrs or more required. Excellent people management skills and ability to interact with a wide range of client staff and demands; Demonstrated experience with tendering and service improvement initiatives required; Knowledge of Occupational Safety requirements; Strong PC literacy and proven ability to manage daily activities using various systems; Demonstrated experience with client reporting and preparation of reports required. Works in 6 working days/ week on rotational shift basis

What this job involves: Executing flawless technical activities Ensuring smooth day-to-day operation is a responsibility that requires impeccable leadership skills. As the go-to person in all things technical, you ll keep the Company up to speed on operating and utilities costs. Together with the Engineering manager, you will monitor the invoices for technical services rendered. Aside from these, you ll keep an eye out on the maintenance practices of our contractors to ensure that their scope of work is aligned with manufacturer recommendations and our own Preventive maintenance standards. You ll also oversee the repair and maintenance of Electrical Panels, lighting fixtures, cooling and heating systems, plumbing and water supply and other equipment and supplies. What your day-to-day will look like: Assist the Engineering Manager/Chief Engineer in Operation of mechanical, electrical, plumbing, life safety, and BMS installations at facility as per GRE OE guidelines Manage critical Environment operations and preventive maintenance programs. Ensure to Maintain logbooks, checklists, and PPM schedules for all M&E installations. Handle downtime, breakdowns, and incidents, generating reports as needed. Coordinate ad-hoc M&E setups and ensure contractors follow house rules. Proactive approach towards Energy management, Initiatives & process improvements. Oversee purchasing and stock management of spares and consumables. Track and update work orders, inspections, and closures in the Prism tool. Liaise with landlords on utility and facility-related matters to ensure 100% uptime. Ensure compliance with safety standards, GRE OE standards, and manage project coordination with vendors and the FM team. Desired or preferred experience and technical skills: Strong knowledge of building systems and maintenance practices. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and facility management software. Ability to prioritize tasks and manage multiple projects simultaneously. Willingness to embrace a culture of collaboration and support team members. Experience with sustainability initiatives and green building practices. Knowledge of local building codes and regulations. Familiarity with project management methodologies. Required Qualification and Experience: Tertiary qualifications in BE/B Tech in Electrical Engineering with 5 + years of experience or Diploma in Electrical with 7 years of experience. Contract Administration experience of 3 yrs or more required. Knowledge of Occupational Safety requirements. Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with client reporting and preparation of reports required. Works in 6 days per week with rotational shift basis

Role & responsibilities To provide technical support for clients to facilitate sales whenever required. Influencing customer on the technical performance of the company product and hence helping to convert the business into sales. Attend and conduct trials and to develop relevant products. Monitor and report on activities and provide relevant management information. Carry out competitor product benchmarking Vs. assess performance of Chryso Product. Cost effective product formulation. Liaise and attend meetings and trials with other company functions necessary to perform duties and aid business and organizational development and function as a technical representative of the company. Experienced in Formulation - NOT MANDATORY Preferred candidate profile He should have worked in the Technical related to concrete / admixture; conducting trails / testing and chemical analysis of various ingredients independently. Having decent know - how on concrete related chemistry. Having knowledge of handling ISO & related system will be added advantage. Having decent knowledge on generating and analyzing of various technical trails report. Good hand-on on computer like Excel / Word & Power Point. Must have worked in Admixture / Construction Chemical Company or RMC plants in the region. MUST KNOW- Concrete Design Mix and must be able to conduct Trials at sites . Perks and benefits Fuel Reimbursement Food Allowance Incentive policy applicable

Job Summary: As an Application Support Engineer at L1 Support, you will be the first point of contact for customers experiencing issues with software applications. Your role involves diagnosing and resolving basic application problems and providing excellent customer support to ensure smooth resolution of end- user issues. Key Responsibilities: Should have CRM Banking Domain experience (Mandatory) Respond to customer inquiries and provide technical support for software applications via phone, email, and chat. Diagnose and resolve basic application issues. Document and track issues in the ticketing system. Escalate complex problems to L2 support teams. Follow up with customers to ensure that issues are fully resolved. Maintain technical documentation and service catalog for applications. Participate in team meetings and contribute to knowledge sharing. Qualifications: High school diploma or equivalent; an associate or bachelors degree in IT is a plus. Previous experience in a technical support or customer service role. Strong problem-solving and troubleshooting skills. Excellent verbal and written communication skills. Ability to work independently and manage multiple tasks simultaneously.

DESCRIPTION The Engine Field Service Technician Level III is a technical specialist and the primary customer support contact for diagnosing and executing complex repairs on Cummins engine products at customer sites. The technician ensures the highest standard of service through expert knowledge, professional coaching, and strict adherence to safety and quality standards. This role also acts as a mentor to junior technicians while identifying service opportunities that support customer satisfaction and business growth. Key Responsibilities: Customer Support & Relationship Management Establish and maintain strong, productive relationships with customers. Act as the main point of contact for technical service needs on-site. Identify and communicate opportunities for additional service and sales. Diagnostics & Repair Execution Perform complex diagnostics using mechanical and electronic tools, Cummins procedures, and computer software. Carry out complex repairs on engine products and associated components, ensuring adherence to quality standards and timelines. Utilize service publications and tools to analyze system interactions and resolve issues efficiently. Preventative Maintenance & Compliance Conduct preventative maintenance as per schedules, using documented Cummins standards. Maintain service documentation and ensure accurate records in business systems for historical and billing purposes. Escalate unresolved issues to product specialists or supervisors as necessary. Coaching & Technical Leadership Coach, guide, and transfer knowledge to junior technicians and apprentices. May provide work direction and review repair plans or parts lists. Health, Safety, and Environmental (HSE) Comply with all relevant HSE policies and procedures. Report any incidents or risks and champion proactive safety behaviors. Maintain a clean and safe work environment, including service vehicle and tools. RESPONSIBILITIES Competencies: Communicates Effectively Tailors communication for various audiences, ensuring clarity. Customer Focus Delivers customer-centric solutions and builds trust. Develops Talent Mentors and supports the development of others. Manages Complexity Solves multifaceted problems through structured approaches. Manages Conflict Navigates conflict professionally to maintain relationships. Self-Development Continuously seeks personal and professional growth. Values Differences Respects diverse perspectives and cultural differences. Health & Safety Fundamentals Promotes safety culture through actions and awareness. Diagnostics Application Uses tools and data to troubleshoot complex engine issues and validate repairs. Electronic Service Tool Application Leverages Cummins-specific software and hardware for diagnostics and servicing. Engine Systems Interactions Understands interactions between engine subsystems (cooling, fuel, aftertreatment, etc.) for accurate diagnosis. Product Repair and Maintenance Executes repairs per Cummins guidelines, ensuring high-quality standards and minimal downtime. Service Documentation Accurately logs technical information in business systems for traceability. Technical Escalation Applies structured escalation process for unresolved or advanced technical issues. Qualifications: Education: Vocational diploma or equivalent in Mechanical or Automotive Engineering from a recognized technical institution. Apprentice-trained Engine Technician (preferred). Licenses/Certifications: Valid local driving permit. May require certification for compliance with export controls or sanctions regulations. Experience: Extensive hands-on field service experience with Cummins or similar engine systems . Proven track record of high-quality engine diagnostics and repair. Demonstrated customer service experience in a technical field. Experience in providing technical coaching or leadership to junior technicians (preferred). QUALIFICATIONS Skills & Knowledge: Strong understanding of diesel and gas engine systems and their electrical/electronic controls. Ability to interpret technical documents, system schematics, and diagnostic software outputs. Proficient in using electronic service tools and specialized mechanical equipment. Excellent troubleshooting and repair skills in field environments. Effective at knowledge transfer and mentoring less experienced technicians. Additional Information: External candidates with experience in electrical and electronic systems in engines are encouraged to apply. This is a field-based role requiring travel to customer locations and consistent engagement with on-site equipment. Cummins values diversity and encourages individuals from all backgrounds to bring their unique perspectives to the team.

Key Skills: Technical Support, Technical Service, LAN/WAN, Application Support, Monitoring, Troubleshooting Roles and Responsibilities: The first point of contact for users needing IT support, troubleshooting hardware and software issues, and providing remote assistance via various tools, while escalating complex issues to higher levels. Provide First-Level Technical Support: Address basic IT issues and questions from users, acting as the initial point of contact for technical assistance. Remote Troubleshooting: Diagnose and resolve hardware and software problems remotely using various tools and techniques. Software and Hardware Support: Install, configure, and troubleshoot software applications and hardware devices. Network Support: Assist with basic network issues, ensuring smooth connectivity and performance. User Training and Guidance: Provide guidance and training to users on using software, hardware, and IT systems. Escalate Complex Issues: Identify and escalate complex issues to higher-level support engineers when necessary. Maintain Accurate Records: Keep detailed records of all issues, resolutions, and user interactions. Follow Procedures and Policies: Adhere to company policies and procedures for IT support and security. Assist with user account setup and application installation. Provide step by step instructions to users to resolve issues. Skills Required: Basic IT Knowledge: Understanding of computer hardware, software, and networking fundamentals. Troubleshooting Skills: Ability to diagnose and resolve common IT issues. Communication Skills: Ability to communicate effectively with users, both verbally and in writing. Customer Service Skills: Ability to provide excellent customer service and build positive relationships with users. Remote Access Tools: Familiarity with remote desktop software and other remote access tools. Problem-Solving Skills: Ability to identify and resolve technical problems efficiently. Basic understanding of operating systems (Windows, macOS, etc.). Knowledge of basic networking concepts (LAN, WAN, etc.). Education: Bachelor's Degree in related field.

Role & responsibilities Visit project sites and conduct product demos Identify key influencers such as masons, consultants, engineers, architects, contractors and maintain relationship with them Attend and resolve any queries / complaints / feedback from customers at site Meet Key customers / key influencers such as Architects, RCC consultants, Project engineers to understand upcoming projects and required quality specifications and ensure adherence Qualification: B.E/B.Tech - Civil Engineering Experience: 4 to 8 Years (Only from Cement industry) Age: 23 to 36 If you are interested kindly WhatsApp your profile to 9965533010

Job Summary: As an Application Support Engineer at L1 Support, you will be the first point of contact for customers experiencing issues with software applications. Your role involves diagnosing and resolving basic application problems and providing excellent customer support to ensure smooth resolution of end- user issues. Key Responsibilities: Should have CRM Banking Domain experience (Mandatory) Respond to customer inquiries and provide technical support for software applications via phone, email, and chat. Diagnose and resolve basic application issues. Document and track issues in the ticketing system. Escalate complex problems to L2 support teams. Follow up with customers to ensure that issues are fully resolved. Maintain technical documentation and service catalog for applications. Participate in team meetings and contribute to knowledge sharing. Qualifications: High school diploma or equivalent; an associate or bachelors degree in IT is a plus. Previous experience in a technical support or customer service role. Strong problem-solving and troubleshooting skills. Excellent verbal and written communication skills. Ability to work independently and manage multiple tasks simultaneously.

Knowledge About Service,Technical,Drawing Understand Capability,Reporting & Leadership Quality Manage and lead the service team to ensure excellent customer support. Develop and implement service strategies to improve customer satisfaction. Oversee maintenance, repairs, and service operations. Ensure compliance with service agreements, warranties, and company policies. Handle customer escalations and resolve service-related issues. Monitor service metrics and implement improvements."

We are seeking a Technical Service Specialist with expertise in Technical Support, Technical Service, Pharma Service, PVP (Polyvinylpyrrolidone), and Customer Support. The ideal candidate will provide technical guidance, troubleshoot issues, and ensure customer satisfaction through high-quality service and support. This role requires a strong understanding of pharmaceutical formulations, excipients, and technical solutions, along with excellent problem-solving and communication skills. Job Duties Note: Candidate preferable work in Mumbai or Hyderabad. Assist the sales to answer the technical questions raised by the customer, collaborate with the visit, and preach the product introduction; Respond to customer feedback and complaints in a timely manner and give solutions, collaborate with factory technicians to effectively solve the needs and problems raised by customers; Understand customer needs through on-site visits, grasp the actual problems of customer feedback and guide customers to solve product and technical problems; Improve and optimise internal technical database, collect product information and customer feedback. Job Requirements: Bachelor's degree or above in medicine, biology, chemistry, pharmacy and other related majors; Strong communication skills, strong sense of responsibility, able to correctly understand customer needs and propose solutions; Three years of technical support experience in pharmaceutical excipients industry, PVP excipients technical support experience is preferred, experience in leading companies in the industry is preferred (BASF and Ashland); Good teamwork spirit, self-learning ability, able to adapt to business trips.