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2.0 - 5.0 years
1 - 2 Lacs
Kolkata
Work from Office
Role & responsibilities : Data Management and Analysis: i) Data Collection ii) Data Analysis iii) Database Maintenance Reporting and Communication: i)Report Generation ii) Report Distribution iii) Data Visualization
Posted 2 months ago
4.0 - 7.0 years
4 - 6 Lacs
Navi Mumbai
Work from Office
Division: Lead Management System Designation: Dialer Officer Location: Ghansoli (Mahape- Navi Mumbai) Experience: 4-7 years Other Benefits: Incentives + Annual Bonus + Medical benefits. ROLES & RESPONSIBILITIES: Strategize, execute and manage dialer strategy for multiple teams to ensure campaigns are penetrated efficiently and effectively to meet established business goals and client scorecard parameters. Implement a comprehensive dialing strategy based on analytics which encompasses manual, preview and predictive dialing campaigns in combination with attended messaging and blast campaigns. Develop, analyze and distribute agent statistics and identify trends to help determine the need for strategy changes and/or training Optimize daily performance on the Dial Connection Telephony platforms and ensures appropriate staffing levels are in place to meet and exceed the necessary inbound and outbound call/contact volume Responsible for day-to-day administration and monitoring of predictive dialer system including design, build and maintenance of campaigns, calling lists, filters, reports and list strategies Manage dialer performance metrics to world class standards including service levels, occupancy and call routing to ensure KPI's are surpassed Executing dialer strategy for multiple departments Manage daily campaign strategies and campaign loads are penetrated efficiently and effectively including left messages via human or virtual Responsible for development, testing, implementation and production of daily business reporting Completes regular Quality Assurance monitoring of the dialer systems and processes Ensure State/Country compliance requirements Functions as primary point of contact to dialer strategies (sales) and advocate for team strategic insight, results and makes recommendation for process/system changes Identifying and implementing process improvements. Effective communication verbal and written skills, excellent time management and organizational skills, attention to detail and problem-solving skills and demonstrated analytical competencies Education and Experience: Minimum 4 years previous experience in a high-volume contact center while possessing the ability to handle multiple priorities and projects simultaneously Technically competent on the Dial Connection systems and involve in CRM integration with dialer system. Will be able to drive the shift alone and will be able guide subordinates in require situation. Technically strong and will be able to manage PAN INDIA dialer operations. Possess excellent verbal and written communication skills and the ability to interact professionally with a diverse group including executives, managers, supervisors, subject matter experts, and application users Communicate and collaborate with developers and subject matter experts to establish the technical and functional requirements for new contact center and marketing driven initiatives
Posted 2 months ago
0.0 - 5.0 years
1 - 3 Lacs
Vadodara
Work from Office
Job Summary: The HR Executive plays a crucial role in the HR department, overseeing various human resources functions such as recruitment, employee relations, payroll management, and performance evaluations. The ideal candidate will have a deep understanding of HR practices and labor laws, excellent interpersonal skills, and the ability to foster a positive work environment. Key Responsibilities: Recruitment & On boarding Coordinate end-to-end recruitment process, including sourcing, screening, interviewing, and selecting candidates. Conduct background checks and prepare offer letters. Manage new hire on boarding and orientation programs to ensure a smooth transition for new employees. Employee Relations Address employee queries and concerns regarding HR policies, procedures, and benefits. Act as a mediator in conflicts and grievances, promoting a positive and productive work environment. Foster team morale through various employee engagement initiatives and activities. Payroll & Compensation Management Oversee monthly payroll processing, ensuring accuracy and compliance with applicable laws. Assist in salary reviews and administer benefits packages. Track leave balances, manage attendance records, and handle employee timesheets. Performance Management Support managers in conducting appraisals and performance reviews. Monitor probation periods, facilitate feedback sessions, and encourage professional growth. Identify and address performance issues, supporting improvement plans when necessary. Compliance & Record-Keeping Maintain and update employee records in the HR management system. Ensure compliance with labor laws, company policies, and industry regulations. Prepare and submit necessary compliance documentation and reports. Training & Development Identify training needs and help organize training programs. Evaluate the effectiveness of training sessions and recommend improvements. Support employees' personal and professional development. HR Projects & Initiatives Collaborate on various HR projects such as diversity and inclusion, wellness, and talent development. Assist in implementing HR strategies aligned with business objectives. Conduct surveys, analyze HR metrics, and prepare reports for management. Requirements: Bachelors degree in Human Resources, Business Administration, or related field. Solid knowledge of HR functions, policies, and employment laws. Excellent organizational skills with attention to detail. Strong interpersonal and communication skills. Ability to handle sensitive information with confidentiality. Problem-solving mind-set and ability to work well in a fast-paced environment.
Posted 2 months ago
0.0 - 4.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Computer Science Faculty member to join our academic team. The ideal candidate will teach undergraduate/postgraduate courses, conduct research, guide student projects, and contribute to academic development within the department.
Posted 2 months ago
5.0 - 10.0 years
4 - 6 Lacs
Pune
Work from Office
Seeking a Production Engineer to oversee manufacturing processes, ensure quality, optimize operations, and lead a team. Required Candidate profile Requires engineering degree 5+ years' experience, strong problem-solving skills, and leadership abilities
Posted 2 months ago
5 - 10 years
5 - 6 Lacs
Pune
Work from Office
Read and interpret schematics and recognize components, Assemble / install industrial control panels using hand tools and power tools Cut, strip, bend and mount wires to connect electrical units within the panel box / field box and work with high and low voltage electricity and electrical wiring components. Identify and correct malfunctioning installation or components using test equipment and hand tools. Ensure continuity of circuits in electrical wiring to ensure safety of system Ability to work quickly, while always utilizing safe work practices. Keep recording changes required during manufacturing and turn into Supervisor/Engineer for document correction. Should be able to communicate, organize work areas, work within a team. Follow standard & safe work practices with optimum utilization of resources. Identify improvement areas and contribute for value addition.
Posted 2 months ago
6 - 11 years
10 - 20 Lacs
Kolkata, Chennai, Thiruvananthapuram
Work from Office
Location Chennai, Relocation benefits will be provided. Scope of work: Prepare MIS templates for monitoring and tracking of IT Parks operations, revenues, expenses, utilisation, etc. Identify areas for improvement and optimization to enhance operational efficiency and effectiveness. Provide suggestions for improved efficiency, productivity, implementing energy-saving initiatives and sustainability practices to minimize environmental impact. Assist team for coordinating with clients/tenants, park staff, vendors, and contractors to maintain infrastructure, facilities, and amenities. Create process and mechanism for MD Desk and Grievance Handling. Assist team in preparing presentations, reports, and other documents for the MD's review and Government reviews. Monitor industry trends and best practices, recommending and implementing relevant enhancements for IT Parks. Business process reengineering to improve and streamline for optimum efficiency in terms of both performance and cost.
Posted 2 months ago
3 - 8 years
3 - 5 Lacs
Pune
Work from Office
Hands on exp in Electrical manufacturing Industry(Exp. In control Panel industry added qualification) Technical knowledge of electrical goods & functionality of components Knowledge of Control Panel Components Required Candidate profile will be responsible foe material (BOM) & Panel QC, Internal testing, coordination for customer FAT, documentation related to Qc, Internal FAT External FAT etc. Immediate Joiner will be prefer
Posted 2 months ago
5 - 10 years
8 - 11 Lacs
Thiruvananthapuram
Work from Office
Purpose of the job : To lead the assigned Project Design Team and manage the design and technical aspects throughout the design life of the project, ensuring timeliness, quality and adherence to the client and contract requirements. Role & responsibilities : Organize, distribute and monitor the work Progress among the project team. Coordinate with the project Coordinator for End User input/ comments and incorporation of their requirements. Ensure that the project Team Members understand their scope fully on the project and perform within its set boundaries. Perform review of design submittals and ensure compliance with project requirements and contracted scope of services Ensure timely completion of Review Work within the stipulated time Frame. Review and compile the Design Review comments provided by the different Design Reviewers. Coordinate with other disciple engineers within the project team in reviewing / finalizing on going activities. Ensure that all designs are in line with the Clients requirements and expectations. Ensure that the design meets the Contract Scope of Services • Ensure that the overall design program is met. Implement approved design changes following set procedures. Ensure adequate design coordination is carried out by both the Design Consultant(s) and the Design Review Team. Orchestrate Design Technical Workshops in coordination with project team and with the Consultant as required. Attend all weekly consultants meetings and internal project review meetings. Provide regular updates to the principal architect on all issues of the Project including Progress, Status, Quality and problems as encountered Preferred candidate profile : Post graduate qualification in Architecture with relevant years of experience, e.g. (8-10) design experience OR Graduate (B Arch) with over 12 years design experience in a reputed organization Specific Work experience in design and design development of hospitality projects such as resorts /3 Star /5 star hotels Relevant experience in design and design development of projects with emphasis on sustainability.
Posted 2 months ago
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