184 Technical Proficiency Jobs - Page 3

An interior designer specializing in furniture design within a furniture manufacturing context will be involved in both the creative and practical aspects of interior spaces, specifically focusing on furniture selection, design, and potentially manufacturing processes. You will translate client needs into design plans, potentially creating custom furniture designs, and collaborate with various stakeholders to ensure a cohesive and functional space. Key Responsibilities: Understanding Client Needs: Working with clients to understand their vision, requirements, and budget for interior spaces, including furniture selection and potential custom designs. Conceptualizing and Designing: Developing design concepts, creating 2D and 3D visualizations, and producing detailed plans for furniture layouts and custom pieces. Material Selection: Researching and selecting appropriate materials for furniture, considering aesthetics, functionality, and cost. Collaboration and Communication: Working closely with architects, contractors, and other designers to ensure the furniture design aligns with the overall project. Project Management: Managing the design process, from initial concept to final installation, ensuring projects stay on schedule and within budget. Furniture Manufacturing Involvement: Potentially working with the manufacturing team to oversee the production of custom furniture pieces, ensuring design specifications are met. Staying Updated: Keeping abreast of the latest trends, technologies, and best practices in interior design and furniture design. Essential Skills: Creativity and Design Skills: Strong understanding of design principles, spatial planning, and color theory. Technical Proficiency: Expertise in CAD software (AutoCAD, SketchUp, etc.) for creating detailed plans and visualizations. Communication and Presentation Skills: Ability to clearly articulate design concepts to clients and stakeholders. Project Management Skills: Ability to manage timelines, budgets, and resources effectively. Knowledge of Furniture Manufacturing: Understanding of furniture construction, materials, and production processes. Potential Career Paths: Interior Designer in a Furniture Manufacturing Company: Working for a company that designs and manufactures furniture, focusing on both interior design and furniture design. Furniture Designer in an Architectural Firm: Specializing in furniture design within an architectural context, working on both residential and commercial projects. Freelance Interior Designer/Furniture Designer: Offering design services to clients on a project basis, potentially specializing in custom furniture design. Furniture Specialist: Focusing on the selection and sale of furniture, potentially within a retail or wholesale environment. Job Type: Full-time Schedule: Day shift Work Location: In person Application Deadline: 03/07/2025 Expected Start Date: 07/07/2025,

As a candidate for the role, you should possess a strong understanding and ability in Multiple Project Management, coupled with expertise in the HR domain. Your communication and presentation skills should be excellent, enabling you to effectively interact across all levels of the organizational hierarchy, including Top management. Proficiency in analytical skills is key, as you will be expected to excel in data analysis and HR reporting to drive informed decisions and provide valuable insights. Additionally, having technical proficiency in HR software and project management tools will be vital in streamlining processes and enhancing overall efficiency. Business acumen is a must-have trait for this position, as you will be required to grasp the interdepartmental functions and their impact on business operations. In terms of traits, leadership skills are essential for this role, as you will be responsible for leading and motivating a team to create a collaborative and productive work environment. Strong organizational skills are necessary to manage multiple projects simultaneously and meet deadlines effectively. Problem-solving abilities, along with creative and strategic thinking, will be crucial for addressing challenges and devising effective solutions. Adaptability and proactivity are also key traits, as you will need to be flexible in adapting to changing project requirements and taking the initiative to anticipate project needs and potential issues. This is a full-time position that requires in-person work at the designated location.,

You should have strong organizational skills with the ability to prioritize tasks, manage time effectively, and maintain a structured approach to work. Your communication skills, both verbal and written, should be excellent to effectively interact with internal and external stakeholders. Building rapport and working collaboratively with others should come naturally to you due to your strong interpersonal skills. You must be proficient in using various software programs, including the Microsoft Office Suite, and have experience with other relevant technologies. Maintaining confidentiality and discretion when dealing with sensitive information is crucial. Problem-solving should be one of your key strengths, enabling you to identify and resolve issues effectively. Being adaptable and flexible is essential for this role as you will need to adjust to changing priorities and work in a fast-paced environment. Willingness to travel is a requirement for this position. This is a full-time role with a flexible schedule. You will be working the day shift, and fluency in English is preferred. The work location is in person.,

As a Customer Support Representative, you will be responsible for engaging with customers through various communication channels such as phone, email, and chat to address inquiries, resolve issues, and provide information on products and services. You will analyze customer issues, identify root causes, and offer timely solutions while maintaining a high level of professionalism. It is essential to have a deep understanding of the company's products, services, and processes to provide the best possible assistance to customers. Maintaining accurate records of customer interactions, including inquiries, complaints, and resolutions, and updating customer profiles in the CRM system will be part of your responsibilities. You will escalate unresolved issues to higher-level support teams or management as needed and ensure follow-ups are completed to confirm customer satisfaction. Collecting and relaying customer feedback regarding product performance and service quality will also be crucial to assist in process improvements. To excel in this role, you should possess excellent verbal and written communication skills in English with a neutral accent suitable for dealing with US/UK customers. Problem-solving skills are essential to handle difficult or complex customer inquiries effectively. While previous experience in customer service, call center, or technical support is preferred, it is not mandatory for entry-level positions. A strong commitment to customer satisfaction, cultural sensitivity, and the ability to remain calm in stressful situations are qualities that we value. Basic knowledge of computer systems, CRM software, and common office applications is required, with prior experience in helpdesk software being a plus. Strong time management and multitasking skills are necessary to meet performance metrics and handle a high volume of customer interactions with attention to detail. If you are looking for a role that offers a dynamic work environment and the opportunity to work with customers from the US and UK, this position is ideal for you. The interview location is on the second floor at .125, Ranganath Complex, above Greenline Travels, Madi Wala, Bangalore Karnataka, with the work location being in Bommanahalli.,

As an Assistant Manager - Audit located in Shanthi Nagar, Bengaluru, your primary responsibility will be to lead and manage the Audit & Assurance functions within our organization. You will oversee the Audit team, conduct audits, prepare financial reports, and ensure compliance with regulations. Your expertise in GST reconciliation, financial and costing ratios, variance analysis, and MIS reporting will be crucial for this role. It is essential that you possess a strong understanding of the audit process, industry trends, and accounting standards. Your key responsibilities will include providing guidance, support, and mentorship to the Audit team to ensure efficient audit execution. You will be responsible for planning and executing financial and compliance audits in adherence to regulations and auditing standards. Reviewing audit work papers, financial statements, and related reports to ensure accuracy and compliance will also be a part of your role. Engaging with clients to understand their needs, address concerns, and offer solutions while maintaining strong client relationships is another crucial aspect of this position. Additionally, you will be required to prepare GST reconciliation statements, particularly GSTR-9C, and ensure the accuracy of tax-related documents. Conducting financial and costing ratio analysis, including variance analysis, to evaluate business performance and financial health will be an integral part of your responsibilities. Providing periodical Management Information System (MIS) reports to clients and senior management, highlighting key financial and operational insights is also essential. Your role will involve contributing to the development and maintenance of audit methodologies, tools, and templates. Collaborating with senior management and partners to refine audit processes and enhance service quality will be important. Staying updated on industry trends, accounting principles, and regulatory changes to ensure effective audits and compliance is imperative for this position. To qualify for this role, you must be a Chartered Accountant (CA) with a mandatory CA qualification. A minimum of 1 year of relevant audit experience, preferably within a professional audit firm, is required. Strong knowledge of audit methodologies, accounting principles, financial reporting standards, and GST reconciliation is essential. Proficiency in conducting detailed financial and costing ratio analysis, client management, leadership, and technical skills using auditing software and Microsoft Office tools is also necessary. Continuous commitment to professional development and staying updated with industry standards is expected. Preferred skills for this position include experience with industry-specific audits, exposure to advanced MIS reporting tools or ERP systems, and experience in managing cross-functional projects or initiatives.,

A Sales Incentives Management Specialist is responsible for implementing and administering sales incentive programs, accurately calculating commissions by analyzing sales data, collaborating with clients, and monitoring program effectiveness. Key responsibilities include: Incentive Plan Implementation: Collect and analyze sales data to assess sales performance against targets, identify trends, and evaluate the effectiveness of existing incentive plans. Sales Alignment: Collaborate with clients to ensure incentive plans are aligned with overall business goals and sales strategies. Communication and Training: Clearly communicate incentive plan details to sales teams, provide training on program mechanics, and address any questions or concerns. Performance Monitoring: Track sales performance against incentive plan metrics and publish reports. Compliance Management: Ensure all incentive programs comply with company policies, regulatory requirements, and legal standards as shared by the client. System Administration: Collaborate with cross-functional teams, including finance, HR, and sales operations, to ensure smooth implementation and administration of incentive programs. The ideal candidate should have a strong understanding of Incentive Compensation, Trade Promotion, Pricing, and Profitability Optimization. The designation for this role is Sales Prog & Incentive Mgmt Analyst. Qualifications required include any graduation and 3 to 5 years of experience. Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With over 699,000 employees serving clients in more than 120 countries, Accenture offers Strategy and Consulting, Technology, and Operations services. They aim to transform sales into a future-ready and digital B2B revenue engine by implementing best practices in process, organization, and technology. The ideal candidate for this role should have proven experience in sales operations within a BPO environment, expertise in managing large sales teams and complex data sets, and knowledge of industry-specific sales processes and best practices. Other required skills and qualifications include attention to detail, strong analytical mindset, understanding of sales processes and KPIs, expertise in compensation implementation, excellent communication skills, technical proficiency, and project management abilities. Key attributes for success in this role include the ability to establish strong client relationships, manage multiple stakeholders, adaptability, collaboration, interpersonal skills, and problem-solving abilities.,

You will be joining A5E Consulting as a SAP Sales Distribution Consultant based in Mumbai on a full-time on-site basis. In this role, your primary responsibility will involve analyzing business processes and providing expert consulting in SAP Sales & Distribution to support sales strategies. You will collaborate with clients to gather requirements, configure SAP SD modules, resolve issues, and ensure the delivery of high-quality solutions. To excel in this role, you should possess a deep understanding of Business Processes along with strong Analytical Skills. Previous experience in Consulting with a focus on SAP Sales & Distribution is essential, as well as technical proficiency in Sales and Distribution modules. Your communication and client interaction skills should be excellent to effectively engage with stakeholders. Ideally, you will hold a Bachelor's degree in a related field and have the ability to work on-site in Mumbai. Any experience in project management will be considered a strong advantage in this position. This role offers an exciting opportunity to contribute to global projects and be part of a dynamic team at A5E Consulting.,

The primary functions and responsibilities of this position include providing administrative support by handling correspondence, managing schedules, and organizing meetings for the employer. You will also be responsible for planning and booking travel itineraries, including flights, accommodations, and transportation. In addition, you will need to manage communication by answering phone calls, responding to emails, and facilitating communication between the employer and other parties. Task management will be a key aspect of this role, involving assisting with personal tasks such as grocery shopping, appointment scheduling, and event planning. Document preparation will also be part of your responsibilities, including preparing reports, presentations, and other documents as needed. It is essential to maintain discretion and confidentiality regarding personal and professional matters. The required skills and qualifications for this position include strong organizational skills with the ability to manage multiple tasks and prioritize effectively. Excellent communication skills, both verbal and written, are necessary to interact with various stakeholders. Technical proficiency is also required, including familiarity with office software such as Microsoft Office and Google Workspace, as well as communication tools. Problem-solving skills are essential for thinking critically and resolving issues as they arise. Flexibility is key to adapting to changing priorities and tasks. Please note that only male candidates are preferred for this position. The job type is full-time. Benefits for this position include cell phone reimbursement and health insurance. The work location is in person.,

As a System Engineer at LoreMine, you will play a crucial role in designing, implementing, and managing the IT infrastructure of our organization. Your responsibilities will include network design and implementation, system administration, network security, troubleshooting, maintenance, monitoring, and collaboration with other IT professionals and end-users. Key Responsibilities: - Network Design and Implementation: Plan, install, and configure network infrastructure, such as routers, switches, and firewalls. - System Administration: Manage and maintain computer systems, operating systems, servers, and related software. - Network Security: Implement security measures to protect data and systems from cyber threats. - Troubleshooting and Maintenance: Diagnose and resolve network and system issues, perform routine maintenance, and optimize performance. - Monitoring and Performance Tuning: Monitor network and system performance, identify bottlenecks, and implement solutions to improve efficiency. - Collaboration: Work with IT professionals and end-users to ensure smooth operation and address user needs. Requirements: - 1-3 years of experience in System Engineer/DevOps. - Technical Proficiency: Strong knowledge of network protocols, operating systems, and network hardware. - Troubleshooting Skills: Ability to diagnose and resolve complex network and system issues. - Problem-Solving Abilities: Analytical thinking and ability to develop effective solutions. - Communication Skills: Ability to communicate technical information clearly to both technical and non-technical audiences. - Collaboration Skills: Ability to work effectively with other IT professionals and users. - Security Awareness: Understanding of network security best practices and ability to implement security measures. Preferred Qualifications: - Diploma/Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience). - Immediate Joining If you are passionate about managing systems and infrastructure, this opportunity at LoreMine could be the perfect fit for you. Benefits: - Health insurance - Life insurance Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): - Immediate Joining Experience: - System administration: 1 year (Required) Language: - English (Required) Work Location: In person Job Types: Full-time, Permanent,

As a candidate for the Non-Voice Chat Process jobs available in both full-time and part-time roles, your primary responsibility will be to handle customer queries and provide support through written communication, primarily via chat platforms. Your strong communication skills, problem-solving abilities, and proactive approach to meeting customer needs will be essential for success in this role. You will be expected to handle inbound customer inquiries through chat in a professional, timely, and effective manner. This includes assisting customers with troubleshooting, answering product-related questions, resolving complaints, and providing guidance on services. It is important to respond to customer concerns with clear, courteous, and empathetic communication to ensure a positive customer experience. Maintaining accurate and up-to-date records of customer interactions, documenting all issues and resolutions, and staying up-to-date with the company's products, services, and policies are crucial aspects of this role. You will also be responsible for analyzing and troubleshooting customer issues effectively, escalating complex issues when necessary, and maintaining a high level of quality in every interaction. Collaboration with colleagues and other departments, participation in team meetings and training sessions, and adherence to company standards, scripts, and guidelines are key components of this position. Excellent communication skills, attention to detail, problem-solving skills, technical proficiency, time management, adaptability, and being a team player are essential qualities for success in this role. While previous experience in customer support or chat support roles is advantageous, it is not required. Familiarity with CRM systems and chat support software such as Zendesk or Freshdesk is a plus. Full-time roles typically require 40 hours per week, while part-time roles offer flexible hours with a commitment of 20-30 hours per week. In return for your dedication and hard work, you can expect a competitive salary based on experience, flexible work-from-home options, a comprehensive training program, and opportunities for career growth and advancement within the company. Join our team and be part of a dynamic environment where teamwork and customer satisfaction are key priorities.,

As a Front Office Executive, you will play a crucial role in managing the reception area, welcoming visitors, answering phone calls, and providing essential administrative support. Your responsibilities will revolve around creating a positive initial impression, addressing inquiries, and ensuring the front desk area is well-organized and efficient. Your key responsibilities will include being the first point of contact by warmly greeting visitors, clients, and employees, as well as effectively directing them. You will act as a communication hub by handling phone calls, taking messages, and ensuring calls are transferred to the appropriate personnel or department. Additionally, you will provide vital administrative support through tasks such as data entry, filing, photocopying, and managing correspondence like emails and letters. Maintaining order within the reception area will be essential, and you will be responsible for keeping the space clean, organized, and professional, while also managing office supplies. Customer service will be a significant aspect of your role, involving addressing inquiries, resolving complaints, and providing information about the company's products or services. Record-keeping tasks such as maintaining visitor logs, employee attendance records, and other important documents will also be part of your responsibilities. Collaboration and coordination with other departments to ensure smooth operations and assisting with special projects will be crucial. Essential skills for this role include excellent communication skills, both verbal and written, including active listening. Strong interpersonal skills are necessary to interact professionally and courteously with diverse individuals. Organizational skills are vital for managing multiple tasks, prioritizing work, and maintaining a tidy workspace. Problem-solving skills will also be essential for addressing complaints, resolving issues, and finding solutions to unexpected situations. Technical proficiency, time management abilities, and familiarity with office software, phone systems, and basic computer skills are also required to excel in this fast-paced environment.,

Amplior is the #1 Sales Experience company for Enterprises empowering companies to excel with their Sales teams and focus on closing their sales pipeline by supporting them with qualified leads generated by our hustling team. With multiple global offices in the US, India (Delhi, Dehradun), and collaborations with Fortune 500 companies worldwide, we live by the motto "Hustle Mode ON". Achieving a YOY Revenue Growth of almost 200%, we are recognized as one of the top companies to work for in Dehradun, emphasizing treating our people well to enhance their hustle. Our Business Development team collaborates with Medium/large enterprises in North Americas, EMEA, and APAC regions. We are seeking a dedicated Business Development Representative to join our fast-growing team. We are looking for a Sales Support Associate to provide administrative and operational assistance to our sales department. The ideal candidate thrives in fast-paced environments, possesses exceptional attention to detail, and excellent communication skills. **Responsibilities** - **Inbound and Outbound Calls:** Manage incoming and outgoing calls efficiently, addressing customer queries and generating leads. - **Customer Need Analysis:** Evaluate customer requirements to help the sales team cater to their needs effectively. - **Appointment Coordination:** Schedule and manage appointments, including tours, ensuring optimal time management for the sales team. - **Document Management:** Organize and maintain relevant documentation, ensuring they are up-to-date and easily accessible. - **Sales Reports:** Compile and present regular reports on sales activities accurately and timely. - **Liaison:** Act as a bridge between the sales team, other departments, and customers to ensure smooth communication. **Qualifications** - **Educational Background:** High school diploma or equivalent is mandatory; a Bachelor's degree is highly preferred. - **Experience:** Minimum one year of experience in a sales support or related administrative role. - **Communication:** Exceptional verbal and written communication skills. - **Organizational Skills:** Strong capability in organizing tasks, managing time, and meeting deadlines. - **Technical Proficiency:** Proficient in Microsoft Office Suite, especially Excel, Word, and PowerPoint. - **Detail-Oriented:** High level of accuracy is crucial for this role. - **Team Player:** Ability to work harmoniously in a team environment and independently. We encourage employees to embody our Cultural Principles like Customer First, Empathy, Transparency, Fail Fast & Scale Fast, No Hierarchies for Communication, Deep Dive & Innovate, Trust, do it as you own it. If you are interested, please share your resume with selvam@amplior.com and reach out to us for further information. **Questionnaire** - How many years of experience do you have in business development - Which geography have you worked in - What type of Products/Services have you sold - How proficient are you in the English language ,

As a Digital Relationship Manager (DRM) at our organization, your primary role will involve engaging with customers through various virtual channels like phone calls, emails, and digital platforms to offer personalized financial solutions. You will focus on promoting and selling a diverse range of banking products, with the aim of increasing CASA balances, fixed deposits, and cross-selling unsecured loans, credit cards, lines of credit, and other investment opportunities. Your responsibilities will include: Customer Engagement & Relationship Building: - Act as a financial advisor catering to Savings & Current Account (SA) customers, providing tailored services and solutions. - Strengthen and nurture relationships with existing clients through regular interactions such as calls, emails, and personalized communication. - Offer timely information on interest rates, exchange rates, and relevant financial products. Cross-Selling & Revenue Generation: - Drive cross-selling efforts by recommending suitable banking and third-party products to fulfill customer needs and enhance wallet share. - Identify and profile potential clients for customized product offerings to increase product penetration. Customer Support & Query Resolution: - Address customer inquiries over inbound calls promptly, accurately, and with a focus on resolving issues in the first call. - Educate customers about the bank's digital banking services to enrich their overall banking experience. Target Achievement & Performance: - Meet and surpass quarterly sales and business targets set by the organization. - Maintain high-quality standards in customer communication and service delivery consistently. Requirements: - Education: Bachelor's degree in any discipline. - Experience: 1-6 years of total sales experience, preferably in virtual banking services or the financial industry. - Communication: Proficient in conversational and written English. - Sales Skills: Demonstrated persuasive skills with a customer-centric approach and a proven track record of achieving sales goals. - Technical Proficiency: Familiarity with CRM systems and digital sales tools, with the ability to navigate through different tools to assist clients effectively. - Interpersonal Skills: Capable of building rapport with clients and delivering exceptional service. - Self-Motivation: Proactive, self-directed, and comfortable working independently in a virtual setup. Joining our team at IndusInd Bank offers a stimulating opportunity to operate in a dynamic virtual environment, enabling you to engage with customers nationwide and drive significant financial outcomes. If you are enthusiastic about sales, relationship management, and providing exceptional customer experiences, we look forward to hearing from you. This position is full-time with the requirement to be based in Gurugram, Haryana. Preferred candidates should be able to commute or relocate to the mentioned location. For application, please provide details regarding your current CTC, notice period, and any prior experience in Banking/NBFC Sales. Education: Secondary (10th Pass) is preferred. Experience: At least 1 year of experience in sales is preferred. Job Type: Full-time,

You will be joining Eternity Digi Infotech, a company dedicated to customer experience management across diverse platforms and industries. Founded by seasoned entrepreneurs and industry veterans, our goal is to deliver outstanding customer experiences and set high performance standards to drive business growth. We aim to be a valuable partner for our clients, focusing on revenue generation rather than just cost management. As an IVA Agent/Packager based in Lucknow, your role will be full-time and on-site. Your primary responsibilities will include addressing customer inquiries, handling packaging tasks, conducting data entry, and maintaining precise records. Your daily tasks will revolve around ensuring customer satisfaction by providing timely responses, collaborating with team members, and effectively managing workflows. This position emphasizes the delivery of superior service and operational efficiency to achieve our business objectives. To excel in this role, you should possess strong customer service skills, effective communication abilities, and interpersonal competence. Experience in data entry, record-keeping, and attention to detail will be valuable. Organizational skills, time management proficiency, and technical acumen with relevant software are essential. The role requires both independent work capabilities and effective collaboration within a team setting. While a high school diploma or equivalent is the minimum educational requirement, further education is advantageous. Prior experience in a similar role will be beneficial for your success in this position.,

You are looking for a candidate with solar project management and sales experience. We prefer a B.Tech or Diploma - EEE holder with a minimum of 3 years of experience in the solar field or a related field. You should have excellent communication skills. Your role will involve bridging the gap between technical capabilities and customer needs by engaging with clients to understand requirements, propose solutions, and provide technical support. Your responsibilities will include lead generation, client relationship management, technical presentations, and post-sales support. Key Responsibilities: Client Engagement: Understand client needs, conduct site visits, and evaluate project requirements. Solution Development: Develop technical proposals, design solar solutions, and prepare presentations. Sales Support: Provide technical expertise to the sales team, answer client questions, and assist with product knowledge. Relationship Management: Build and maintain strong client relationships, negotiate contracts, and provide after-sales support. Business Development: Identify new business opportunities, generate leads, and explore new markets. Market Research: Analyze market trends, competitor activities, and identify potential sales opportunities. Essential Skills: Technical Proficiency: Strong understanding of solar technologies, including modules, inverters, and racking systems. Sales & Communication Skills: Ability to communicate technical information clearly, build rapport with clients, and negotiate effectively. Problem-Solving: Ability to address technical challenges, propose creative solutions, and adapt to changing industry requirements. Project Management: Manage multiple tasks, meet deadlines, and coordinate with various teams. Business Acumen: Understand market trends, identify business opportunities, and contribute to sales strategies. Qualifications: Typically require a Bachelor's degree in engineering or a related technical field. Experience in technical sales, sales engineering, or a related field is often preferred. Strong communication, interpersonal, and presentation skills are essential. This is a full-time position with benefits such as cell phone reimbursement and health insurance. The work location is in person. The application deadline is 26/07/2025, and the expected start date is 04/08/2025.,

As a Technical Support Specialist, your primary responsibility will involve providing technical assistance to users, troubleshooting hardware and software issues, and maintaining computer systems. This includes tasks such as installing and configuring hardware and software, resolving user issues promptly, and ensuring the smooth operation of the IT infrastructure. Your key responsibilities will include diagnosing and resolving hardware, software, and network problems for users, setting up new computer systems, software, and peripherals, providing technical assistance to users through various channels such as phone, email, or in person, monitoring system performance, performing regular maintenance tasks, and ensuring the security and stability of IT systems. Additionally, you will be required to create and maintain documentation for IT procedures, troubleshooting steps, and user guides, manage hardware and software inventory, ensure proper licensing, and coordinate repairs or replacements as needed. Training users on new software or hardware and providing ongoing support to ensure effective utilization of IT resources will also be part of your responsibilities. To excel in this role, you should have a strong understanding of computer hardware, software, networks, and operating systems. Your problem-solving skills will be crucial in analyzing technical issues, identifying root causes, and developing effective solutions. Excellent written and verbal communication skills are essential to effectively interact with users and other IT professionals. You should be able to provide helpful and patient support to users, including those with limited technical knowledge. Effective organization and time management skills will help you prioritize tasks, manage multiple support requests, and meet deadlines. Moreover, your ability to learn new technologies and adapt to changing IT environments will be valuable in this position. This is a full-time, permanent position that requires you to work in person. The application deadline is 30/07/2025, and the expected start date is 04/08/2025.,

Customer Service Representative JD Customer Service Representative Position Summary: This position is responsible for providing a variety of services and information regarding products, prices, availability, product use and technical support for customers. Responsibilities: Comprehend customer needs (via conversation, architectural drawings, and written specifications) and recommend a product configuration to meet those requirements Provide pricing, quotes, product information, literature, samples, and support for customers Process orders Arrange deliveries Process product returns Confirm customer information Identify and close additional purchases of products and services Respond to requests from customers for information (via email / call/ Engage in technical discussions with customers Promote solutions and services Resolve customer complaints Remain knowledgeable and up to date on product changes and developments Answer questions about warranties or terms of sale Inform customer of deals and promotions Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience Work with customer service manager to ensure proper customer service is being delivered Implement suggestions based on customer feedback (e.g. product enhancements, web site improvements) Perform other related duties as assigned Knowledge, Skills and Abilities: Excellent written and oral communication skills Should have experience of international voice process Proficient in MS Office, specifically Excel, Word and Outlook Excellent customer relationship skills Flexible to work in US shift timings Able to perform basic mathematical calculations Self-motivated, with high energy and an engaging level of enthusiasm Organized with an ability to know reseller activities and status on an ongoing basis Ability to read and interpret documents such as procedure manuals, work instructions, software manuals Strong problem identification and resolution skills Able to build and maintain lasting relationships with customers High level of integrity and work ethic Working knowledge of Kerridge / K8 will be an added advantage Minimum Qualifications: Graduate in any stream 2 - 5 years of work experience in a customer service capacity Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques EOE: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Key Skills: Communication Skills, Customer Relationship, MS Office, MS Office, Outlook, Mathematical Analysis

The ORM Executive plays a critical role in maintaining and enhancing the online reputation of the organization or its clients. Your responsibilities include monitoring online conversations, analyzing feedback, and providing actionable insights to improve brand sentiment. You will need expertise in social media listening, analytics, and strategy, along with proficiency in ORM tools and marketing analytics. Utilize ORM tools like Konnect Insights, Locobuzz, Brandwatch, Talkwalker, Sprinklr, and Simplify360 to track online conversations, brand mentions, and hashtags. Identify and analyze trends in customer sentiment and industry conversations to inform brand strategy. Monitor competitors" activities to benchmark and strategize accordingly. You will be responsible for using advanced analytics to measure brand sentiment, engagement, and customer behavior across platforms. Additionally, you will prepare comprehensive reports on campaign performance, audience insights, and improvement areas. Gather, analyze, and present data-driven insights to enhance the effectiveness of ORM and marketing strategies. Share actionable insights with internal teams to improve product offerings, services, or customer experience. Address customer queries, complaints, and reviews on social media, review sites, and forums in a professional and timely manner. Develop strategies to mitigate negative feedback and enhance positive brand reputation. Track online news outlets, blogs, and media channels for mentions of the brand or clients. Provide timely alerts for critical issues or trends requiring immediate action. Collaborate with the marketing team to align ORM strategies with the overall social media strategy. Contribute to content strategies by providing insights on audience preferences and trends. Monitor and evaluate the performance of marketing campaigns using analytics tools. Assist in refining strategies to ensure high ROI and audience engagement. Coordinate with cross-functional teams, including content, SEO, and customer service. Assist in mentoring junior team members to ensure seamless execution of ORM activities. Handle online reputation crises by working closely with the leadership and PR teams to address and resolve issues. Key Skills & Competencies: - Proficiency with ORM tools such as Konnect Insights, Locobuzz, Brandwatch, Talkwalker, Sprinklr, and Simplify360. - Advanced knowledge of Microsoft Office Suite for reporting and data analysis. - Expertise in Social Media Analytics, Marketing Analytics, and Performance Tracking. - Quick grasping ability, excellent problem-solving skills, and strong attention to detail. - Ability to develop and implement effective social media and ORM strategies. - Experience in managing and collaborating with teams for seamless workflow and project execution. Qualifications: - Bachelor's degree in Marketing, Communications, Business Administration, or a related field. - 2-3 years of experience in ORM, digital marketing, or social media management. - Proven expertise in handling ORM tools and analytics platforms. This is a full-time position located in Pitampura, Delhi. If you meet the qualifications and have the required skills, we look forward to receiving your application.,

You will be responsible for conducting career counseling sessions in schools to assist students in understanding their career options. Engage in regular field activities to reach out to students and understand their needs. Prepare analyses and generate reports using MS Office tools to track counseling outcomes and student progress. Additionally, you will be required to conduct research and present findings in PowerPoint presentations to support program development. The ideal candidate should have a strong command over technical skills and documentation. Proficiency in English, Hindi, and Telugu is essential to effectively communicate with a diverse student population. Any prior experience in counseling will be considered an added advantage. The educational qualification required for this position is any degree with computer knowledge. A preferred experience of 0-3 years in a relevant job role is desirable. This is a full-time job opportunity suitable for freshers. The benefits include a flexible schedule with day shift timings and shift allowance. The work location is in person.,

As a Senior Manager of Client Support, you will play a vital role in leading and elevating our client support team. Your primary responsibility will be to oversee daily client support operations, ensuring the delivery of exceptional customer experiences, and driving continuous improvement initiatives. The ideal candidate for this role will have a proven track record in managing client support teams, resolving complex client issues, and collaborating with cross-functional teams to enhance customer satisfaction and loyalty. Your key responsibilities will include leading, managing, and inspiring a high-performing client support team to deliver outstanding service and exceed client expectations. You will also be responsible for developing and implementing strategies to streamline support workflows, continuously improve customer experience and service delivery, and take ownership of escalated client issues to ensure timely and effective resolution while maintaining positive client relationships. Additionally, you will analyze client support data and trends to identify opportunities for process improvements, training, and resource allocation. Working closely with departments such as product, sales, and marketing, you will address client needs and feedback to ensure alignment and a holistic approach to customer success. Monitoring and enforcing adherence to service level agreements (SLAs) and key performance indicators (KPIs) will be crucial in ensuring that team goals are consistently met. You will also provide ongoing coaching, mentoring, and professional development to support team members, fostering a culture of growth and high performance. Acting as a voice of the customer within the company, you will provide insights and feedback to improve products, services, and overall customer satisfaction. The ideal candidate for this role will have 8+ years of experience in client support or customer service, with at least 2 years in a leadership or managerial role. Strong problem-solving, communication, and leadership abilities, along with experience in client support tools, CRM systems, and other service management software, are essential. The ability to manage multiple priorities in a fast-paced environment while maintaining high standards of service, analyze performance metrics and customer feedback to implement continuous improvements, and a passion for delivering exceptional client experiences with empathy and professionalism are also key qualifications for this role.,

As a Sales Support Coordinator, your primary responsibility will be to assist the sales team in preparing, maintaining, and managing customer orders, quotations, and sales contracts. You will play a key role in ensuring smooth operations by acting as a liaison between the sales team, customers, and various departments including inventory management, shipping, billing, and production. Your communication skills will be vital as you respond to client queries, provide updates, and handle complaints efficiently to ensure customer satisfaction. Additionally, you will be responsible for processing sales orders, monitoring progress, ensuring timely deliveries, and managing returns and exchanges when necessary. In this role, you will also be involved in preparing and submitting regular reports on sales performance, orders, and forecasts. Maintaining and updating sales tracking systems, ensuring accurate data entry in the CRM system, and managing customer information will be essential tasks. You will also be required to organize all sales-related documents such as contracts, purchase orders, and invoices. Assisting in preparing presentations, proposals, and product demonstrations for clients, scheduling client meetings, and coordinating with suppliers and vendors will be part of your daily responsibilities. Your ability to analyze sales data, identify trends, and collaborate with the team to develop strategies for improving sales and customer engagement will be crucial. To qualify for this role, you should have a Bachelor's or Master's degree in Business Administration, Marketing, Sales, or a related field. Additional certifications in sales, marketing, or customer service will be a plus. A minimum of 1-2 years of experience in sales coordination, administration, or customer service is required, preferably in a sales-driven environment or industry. Experience in Industrial Sales or FMCG will be advantageous, along with familiarity with order management systems, CRM software, and sales tools. Strong communication, organizational, problem-solving, and customer service skills are essential, along with technical proficiency in Microsoft Office Suite and CRM software. Your attention to detail and ability to collaborate effectively with cross-functional teams will contribute to your success in this role.,

Join our team at JPMorgan Chase, a dynamic environment for forward-thinking individuals dedicated to driving Technology change initiatives within the Capital Markets sector. The Securities Services division offers middle office services, custody, accounting, and administration for various investment managers and asset owners, including mutual funds, hedge funds, private equity, real estate funds, pension funds, and fund of funds. As an Associate in the IMOS Product Development team, you will play a crucial role in advancing the design and implementation of key elements of the strategic middle office product. Your responsibilities will involve leveraging firm-wide resources to deliver efficient and competitive product solutions. Collaborating with product management, technology, and operations teams, you will define requirements, conduct business and data analysis, and drive the execution of essential programs to support the middle office business and its clientele. Your duties will include executing the strategic roadmap for IMOS, focusing on design, analysis, client/user experience, service model development, and the testing/migration of components for delivery. You will also be tasked with identifying opportunities for product enhancement, efficiency, standardization, and driving process improvements. Additionally, you will partner with the technology team to ensure the timely and budget-compliant delivery of the program, manage project risks, resolve issues and conflicts, and provide regular updates to stakeholders and management. Your qualifications should include proven experience in middle office service functions or products, familiarity with IBOR and/or investment accounting data, a comprehensive understanding of trade capture, lifecycle events, core positions management, and analytical skills to identify trends from historical data. Moreover, you should possess change management experience, proactive leadership qualities, excellent communication skills, logical problem-solving abilities, and technical proficiency in various software tools. Preferred qualifications include proficiency in the SWIFT messaging standard and familiarity with the Arcesium platform.,

Join our innovative Learning & Development team as a Learning Designer and shape the future of professional development at Swiss Re. In this dynamic role, you'll transform complex concepts into engaging learning journeys that empower our global workforce to excel. As a Learning Designer at Swiss Re, you will play a pivotal role in creating modern, engaging, and effective learning experiences that enable professional capability development across the organization. Working closely with learning program managers and subject matter experts, you will design and build content that is learner-centered and impactful. In this role, you will: - Create dynamic digital, blended, and in-person learning experiences aligned to program structures and proposed curriculum - Apply adult-learning, UX, and inclusive design principles to develop compelling storyboards, scripts, e-learnings, and simulations using tools such as Articulate 360, Adobe Captivate, and HTML5/CSS/JavaScript - Ensure cross-platform compatibility and adherence to WCAG 2.2 AA accessibility standards - Perform quality assurance and usability testing before launch to ensure a seamless learning experience - Collaborate in design sprints and co-creation sessions with stakeholders, SMEs, and learning Program Managers - Utilize learning data and analytics dashboards to assess learner engagement and content effectiveness - Explore innovative technologies and share insights across the Learning CoE to scale best practices The Global Learning & Development Centre of Excellence at Swiss Re is dedicated to building world-class learning experiences that drive organizational performance. Our team works collaboratively across regions to design and deliver innovative learning solutions that support Swiss Re's strategic objectives. We are passionate about leveraging the latest learning technology and methodologies to create meaningful development opportunities for employees worldwide. We are looking for candidates who meet these requirements: - 4-6 years of experience designing corporate learning for global audiences - Advanced experience with learning development tools such as Articulate 360, Adobe Captivate, and others - Proficiency in HTML5, CSS, JavaScript, and SCORM standards - Strong collaboration and facilitation skills across regions and levels - Bachelor's degree in Learning Design, EdTech, HR, or a related field Swiss Re is a leading provider of reinsurance, insurance, and other forms of insurance-based risk transfer. We anticipate and manage a wide variety of risks, working to make the world more resilient. Our employees across the world collaborate to create new opportunities and solutions for our clients. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.,

As a Graphic Designer, you will be responsible for creating visual concepts to effectively communicate ideas and information through the use of imagery, typography, and layout. Whether working with computer software or by hand, you will collaborate closely with clients and teams to transform requirements into captivating designs across different media platforms such as websites, print materials, and product packaging. Your key strengths will lie in your creative flair, technical proficiency, as well as your excellent communication and problem-solving skills. This is a Full-time role that requires your presence in person at the work location.,

Key Responsibilities: Conduct evaluations based on predefined criteria or standards. Review documentation, reports, or submissions for accuracy and completeness.