1121 Technical Process Jobs - Page 12

Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions. Required Candidate profile Ability to work in a dynamic/changing environment Strong problem-solving/analytical skill Proficient in using computer systems/software application Ability to adapt to new processes/procedures quickly

Roles and Responsibility Handle customer inquiries and resolve technical issues via phone, email, or chat. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex technical issues. Document customer interactions and issue resolutions. Continuously update knowledge of products and services to provide accurate information. Meet performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and problem-solving skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and troubleshooting skill...

Roles and Responsibility Handle customer inquiries and resolve technical issues via phone, email, or chat. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex technical issues. Document customer interactions and issue resolutions. Continuously update knowledge of products and services to provide accurate information. Meet performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and problem-solving skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and troubleshooting skill...

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support! Walk-In Dates: 31st October 2025 Interview Location: Kolkata, Job Locations : Pune, Bangalore Time: 10:00 AM to 1:00 PM Venue: Infosys Ltd., Plot No. IIIG/2, Action Area - III, New Town, Kolkata - 700135 Mode: 100% Work from Office (WFO) Shifts: 24x7 rotational (Including Night Shifts) Experience:1-4 years of Experience (Minimum 1-3 years in IT Service Desk / Tech Support) Your Mission: Provide remote support for laptops, desktops, LAN issues, and applications. Troubleshoot across platforms Windows, Android, iOS. Support Microsoft tools: Outlook, Teams, SharePoint, OneDrive, Skype. Handle registry fixes, patch upgrades, viru...

Handle customer inquiries via phone, email, or chat professionally. Provide timely and accurate solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Required Candidate profile Minimum 2 years of experience in a customer-facing role, preferably in a BPO or BPM setting. Excellent communication and problem-solving skills are essential. Ability to work in a team environment.

Manage and oversee daily operations of the chat process. Develop and implement strategies to enhance customer satisfaction and engagement. Collaborate with cross-functional teams to achieve business objectives. Required Candidate profile Proven experience in a similar role within the HR industry. Strong knowledge of chat process and its applications. Excellent comm & interpersonal skills. Ability to work in a fast-paced environment.

Manage and coordinate HR operations, including recruitment, training, and employee relations. Develop and implement effective HR strategies to improve organizational performance. Collaborate with cross-functional teams to achieve business Required Candidate profile Strong knowledge of HR principles,practices, and procedures Excellent communication, interpersonal, and problem-solving skills Ability to work in a fast-paced environment and prioritize multiple tasks

Manage and coordinate HR operations, including recruitment, training, and employee relations. Develop and implement effective HR strategies to improve organizational performance. Collaborate with cross-functional teams to achieve business Required Candidate profile Strong knowledge of HR principles,practices, and procedures Excellent communication, interpersonal, and problem-solving skills Ability to work in a fast-paced environment and prioritize multiple tasks

Manage and coordinate HR operations, including recruitment, training, and employee relations. Develop and implement effective HR strategies to improve organizational performance. Collaborate with cross-functional teams to achieve business Required Candidate profile Strong knowledge of HR principles,practices, and procedures Excellent communication, interpersonal, and problem-solving skills Ability to work in a fast-paced environment and prioritize multiple tasks

Manage and coordinate HR operations, including recruitment, training, and employee relations. Develop and implement effective HR strategies to improve organizational performance. Collaborate with cross-functional teams to achieve business Required Candidate profile Strong knowledge of HR principles,practices, and procedures Excellent communication, interpersonal, and problem-solving skills Ability to work in a fast-paced environment and prioritize multiple tasks

Manage and coordinate HR operations, including recruitment, training, and employee relations. Develop and implement effective HR strategies to improve organizational performance. Collaborate with cross-functional teams to achieve business Required Candidate profile Strong knowledge of HR principles,practices, and procedures Excellent communication, interpersonal, and problem-solving skills Ability to work in a fast-paced environment and prioritize multiple tasks

Manage and coordinate HR operations, including recruitment, training, and employee relations. Develop and implement effective HR strategies to improve organizational performance. Collaborate with cross-functional teams to achieve business Required Candidate profile Strong knowledge of HR principles,practices, and procedures Excellent communication, interpersonal, and problem-solving skills Ability to work in a fast-paced environment and prioritize multiple tasks

Manage and coordinate HR operations, including recruitment, employee engagement, and benefits administration. Develop and implement effective HR strategies to drive business growth and improvement. Required Candidate profile Strong knowledge of HR principles, practices, and procedures. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and prioritize multiple

Manage and coordinate HR operations, including recruitment, employee engagement, and benefits administration. Develop and implement effective HR strategies to drive business growth and improvement. Required Candidate profile Strong knowledge of HR principles, practices, and procedures. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and prioritize multiple

Handle customer inquiries via phone, email, or chat professionally. Provide timely and accurate solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Required Candidate profile Minimum 2 years of experience in a customer-facing role, preferably in a BPO or BPM setting. Excellent communication and problem-solving skills are essential. Ability to work in a team environment.

Manage and coordinate HR operations, including recruitment, employee engagement, and benefits administration. Develop and implement effective HR strategies to drive business growth and improvement. Required Candidate profile Strong knowledge of HR principles, practices, and procedures. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and prioritize multiple

Manage and coordinate HR operations, including recruitment, employee engagement, and benefits administration. Develop and implement effective HR strategies to drive business growth and improvement. Required Candidate profile Strong knowledge of HR principles, practices, and procedures. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and prioritize multiple

Manage and coordinate HR operations, including recruitment, employee engagement, and benefits administration. Develop and implement effective HR strategies to drive business growth and improvement. Required Candidate profile Strong knowledge of HR principles, practices, and procedures. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and prioritize multiple

Handle customer inquiries via phone, email, or chat professionally. Provide timely and accurate solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Required Candidate profile Minimum 2 years of experience in a customer-facing role, preferably in a BPO or BPM setting. Excellent communication and problem-solving skills are essential. Ability to work in a team environment.

Manage and coordinate HR operations, including recruitment, employee engagement, and benefits administration. Develop and implement effective HR strategies to drive business growth and improvement. Required Candidate profile Strong knowledge of HR principles, practices, and procedures. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and prioritize multiple

Handle customer inquiries via phone, email, or chat professionally. Provide timely and accurate solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Required Candidate profile Minimum 2 years of experience in a customer-facing role, preferably in a BPO or BPM setting. Excellent communication and problem-solving skills are essential. Ability to work in a team environment.

Handle customer inquiries via phone, email, or chat professionally. Provide timely and accurate solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Required Candidate profile Minimum 2 years of experience in a customer-facing role, preferably in a BPO or BPM setting. Excellent communication and problem-solving skills are essential. Ability to work in a team environment.

Handle customer inquiries via phone, email, or chat professionally. Provide timely and accurate solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Required Candidate profile Minimum 2 years of experience in a customer-facing role, preferably in a BPO or BPM setting. Excellent communication and problem-solving skills are essential. Ability to work in a team environment.

Manage and coordinate recruitment processes to ensure timely completion. Develop and implement effective employee engagement strategies. Provide guidance and support to employees on HR-related matters. Required Candidate profile Ability to work in a fast-paced environment and prioritize tasks effectively. Proficient in MS Office and other HR software applications. Strong analytical and problem-solving skills.

Job Title: Senior Technical support Associate. Location: Bangalore Department: Service desk. Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues effic...