302 Technical Operations Jobs - Page 9

Engineering Solutions Design Contribute to the design of engineering solutions; design the feasibility testing approach and supervise its implementation to support the development and validation of engineering solutions. Engineering Standards Specification Contribute to the analysis of information, the drafting of engineering standards and specifications, and the evaluation of the effectiveness of those standards within own engineering discipline to inform engineering work in the organization and/or of its suppliers, contractors, and consultants. Engineering Inspections Carry out inspections under the supervision of senior colleagues to evaluate the quality of engineering works and/or the integrity of existing installations or structures, and make recommendations to senior colleagues on the remedial works needed to ensure conformance with specifications and regulatory requirements. Process Design Engineering Contribute to the analysis of information and the specification of the methods and process steps, as we'll as the plant, machinery, and equipment, required to design and continuously improve manufacturing or materials processes and process systems to deliver the end product within specified cost and quality parameters. Improvement/Innovation Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them. Knowledge Management System Help others get the most out of knowledge management systems by offering support and advice. Solutions Analysis Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures, and precedents. Product and Solution Development Carry out a range of product development and engineering activities. Use established systems to analyze customer needs and define and deliver products. Information and Business Advice Help others get the most out of internal communications systems by offering support and advice. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as we'll as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Skills Engineering Technology Works without supervision and provides technical guidance when required on how to get results using new and advanced engineering technologies. Engineering Design Works without supervision and provides technical guidance as needed on executing engineering designs using the appropriate methods, tools, processes and software. Engineering Development Works without supervision and provides technical guidance as needed on achieving engineering development targets using appropriate methods, tools, processes and software. Engineering Testing Works without supervision and provides technical guidance when required on testing, evaluating and improving engineering outcomes. Verbal Communication Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies. Engineering Technical Operations Support Works without supervision and provides technical guidance when required on identifying and diagnosing operational problems, then developing engineering solutions to resolve those issues. Health and Safety Manages and applies safe systems of work without supervision and provides technical guidance when required. Risk Management Identifies, assesses, prioritizes and manages risks without supervision and provides technical guidance when required. Education: Bachelors Degree or Equivalent Level Experience: Min 6-7 years.

Our Purpose Title and Summary Lead Technical Program Manager Overview Responsible for planning, execution, and delivery, from inception to completion, for a new technology product Proactively manages the end-to-end delivery of engineering work though the engineering team and all dependent organizations Reports on progress, ensuring dependencies are covered Operates between teams and architectures overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery Responsibilities Plan and manage a group of related technology projects or activities in a coordinated way from inception through successful delivery Deep understanding of the design approaches and technologies utilized in your area Focus on the customer experience, the build and delivery processes and the problems to be solved Work across multiple scrum teams (may be cross-cutting across products, scrum teams, and/or technologies or work may be vertically focused on a single product or feature set) Align dependent organizations and remove/mitigate all blocking issues Work directly with external to the organization or external to Mastercard technology providers and customers Work with limited guidance, seeking guidance as needed because the product and delivery strategy is defined. The design is not. Deep understanding of the business and technical requirements for the solutions being built Understand the needs of the engineers and technical operations teams who have to build, maintain, and operate the system for the life of the system Recognize complex designs and propose simplified solutions by working with software design engineers, principals and TPMs Help customers and the engineering teams make trade-off decisions by considering all of the data including business goals, technical platform strategy, customer experience and maintainability. You identify blocking issues and manage their resolution. Identify, assess, track and mitigate issues and risks at multiple levels Write documentation as required Partner with industry vendors that provide technology or user experience design components that support our architecture and work with vendors on our implementation plans and roadmaps identifying partnership opportunities to increase our development velocity and our learnings Communicate role up of project issues and status in a concise, accurate, and professional manner for senior leadership consumption, escalating blocking issues when appropriate Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels Work across teams to optimize processes Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives

Lead Technical Program Manager Overview Responsible for planning, execution, and delivery, from inception to completion, for a new technology product Proactively manages the end-to-end delivery of engineering work though the engineering team and all dependent organizations Reports on progress, ensuring dependencies are covered Operates between teams and architectures overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery Responsibilities Plan and manage a group of related technology projects or activities in a coordinated way from inception through successful delivery Deep understanding of the design approaches and technologies utilized in your area Focus on the customer experience, the build and delivery processes and the problems to be solved Work across multiple scrum teams (may be cross-cutting across products, scrum teams, and/or technologies or work may be vertically focused on a single product or feature set) Align dependent organizations and remove/mitigate all blocking issues Work directly with external to the organization or external to Mastercard technology providers and customers Work with limited guidance, seeking guidance as needed because the product and delivery strategy is defined. The design is not. Deep understanding of the business and technical requirements for the solutions being built Understand the needs of the engineers and technical operations teams who have to build, maintain, and operate the system for the life of the system Recognize complex designs and propose simplified solutions by working with software design engineers, principals and TPMs Help customers and the engineering teams make trade-off decisions by considering all of the data including business goals, technical platform strategy, customer experience and maintainability. You identify blocking issues and manage their resolution. Identify, assess, track and mitigate issues and risks at multiple levels Write documentation as required Partner with industry vendors that provide technology or user experience design components that support our architecture and work with vendors on our implementation plans and roadmaps identifying partnership opportunities to increase our development velocity and our learnings Communicate role up of project issues and status in a concise, accurate, and professional manner for senior leadership consumption, escalating blocking issues when appropriate Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels Work across teams to optimize processes Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives

Key Responsibilities Engineering Solutions Design Contribute to the design of engineering solutions; design the feasibility testing approach and supervise its implementation to support the development and validation of engineering solutions. Engineering Standards Specification Contribute to the analysis of information, the drafting of engineering standards and specifications, and the evaluation of the effectiveness of those standards within own engineering discipline to inform engineering work in the organization and/or of its suppliers, contractors, and consultants. Engineering Inspections Carry out inspections under the supervision of senior colleagues to evaluate the quality of engineering works and/or the integrity of existing installations or structures, and make recommendations to senior colleagues on the remedial works needed to ensure conformance with specifications and regulatory requirements. Process Design Engineering Contribute to the analysis of information and the specification of the methods and process steps, as well as the plant, machinery, and equipment, required to design and continuously improve manufacturing or materials processes and process systems to deliver the end product within specified cost and quality parameters. Improvement/Innovation Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them. Knowledge Management System Help others get the most out of knowledge management systems by offering support and advice. Solutions Analysis Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures, and precedents. Product and Solution Development Carry out a range of product development and engineering activities. Use established systems to analyze customer needs and define and deliver products. Information and Business Advice Help others get the most out of internal communications systems by offering support and advice. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Skills Engineering Technology Works without supervision and provides technical guidance when required on how to get results using new and advanced engineering technologies. Engineering Design Works without supervision and provides technical guidance as needed on executing engineering designs using the appropriate methods, tools, processes and software. Engineering Development Works without supervision and provides technical guidance as needed on achieving engineering development targets using appropriate methods, tools, processes and software. Engineering Testing Works without supervision and provides technical guidance when required on testing, evaluating and improving engineering outcomes. Verbal Communication Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies. Engineering Technical Operations Support Works without supervision and provides technical guidance when required on identifying and diagnosing operational problems, then developing engineering solutions to resolve those issues. Health and Safety Manages and applies safe systems of work without supervision and provides technical guidance when required. Risk Management Identifies, assesses, prioritizes and manages risks without supervision and provides technical guidance when required. Education: Bachelors Degree or Equivalent Level Experience: Min 6-7 years.

About Apotex Inc. Job Summary Responsible for creating and/or making formatting changes and edits to draft documents based on supporting documentation from Business Units (i.e. Technical Transfer packages; Technical Operations Reports, Validation Reports) for Apotex. Responsible for Primary Technical Writer role for change control process in creation of MMaR and MPaR for Signet and Etobicoke sites. Responsible to escalate any critical issues arising from the MMaR / MPaR while drafting. Job Responsibilities Creating and/or making formatting changes and edits to draft documents based on supporting documentation from Business Units (i.e. Technical Transfer packages; Technical Operations Reports, Validation Reports) Migration of MPPDs into new MMaR & MPaR templates. Manage own workload and completion of assigned MMaR & MPaR within established cycle time commitments. Execution and Cancellation of documents in Content Server. Responsible for Primary Technical Writer role for change control process in creation of MMaR and MPaR for Signet and Etobicoke sites. Working on creation of Change Control Records for Packaging Material codes cancellation for Richmond Hill site. Perform all work in compliance with current SODs and GMPs. Ensure compliance with current Standard Operating Procedures and Work Instructions related to Document Specialist activities and report errors and inconsistencies associated with approved procedures to the Team leader. Develop and maintain effective working relationships with internal and external customers. Works as a member of a team to achieve all outcomes. Performs all work in support of our Corporate Values of Courage, Passion, Perseverance and Collaboration; Demonstrates strong and visible support of our values.. Performs all work in accordance with all established regulatory and compliance and safety requirements. Works in a safe manner collaborating as a team member to achieve all outcomes. Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion. Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies. All other relevant duties as assigned. Job Requirements Education Bachelor s/ Master s degree in Science / Pharmacy Knowledge, Skills and Abilities: Should be proficient in MS office tools. Should have excellent verbal & written communication skills. Experience of working on online modules / software would be an added advantage. Working knowledge of a document management system required. Ability to be flexible and multi-task in a rapidly changing environment. Experience Minimum 3-4 years of experience in the Pharmaceutical industry. At Apotex, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. Apotex offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.

Supporting the Technical Associate in all areas of technical operations Assisting in overseeing the development and implementation of technical procedures Collaborating with cross-functional teams to ensure technical tasks are completed efficiently Providing technical expertise and guidance to staff as needed Conducting research and staying up-to-date on industry trends and advancements Assisting in troubleshooting technical issues and proposing solutions Ensuring all technical operations adhere to regulatory standards and requirements Assisting in the planning and execution of technical projects Maintaining accurate documentation for all technical procedures and processes Participating in training sessions and workshops to enhance technical skills Bachelors degree in a relevant field such as Computer Science, Engineering, or Information Technology Proven experience in a technical role or similar position Strong knowledge of technical operations and procedures Excellent problem-solving skills and attention to detail Ability to work collaboratively in a team environment Good communication skills and ability to explain technical information clearly Familiarity with industry standards and regulations Ability to adapt to new technologies and keep abreast of industry trends Certification in relevant technical areas is a plus Demonstrated ability to manage multiple tasks and meet deadlines.

Whats your ambition Is it a big goal or small steps Professional or personal Wed like to know because at JLL, we make your ambitions our business. And if you have ambitions in Property Management, join us to be inspired by the best. You'll work as a Technical Manager, reporting to the Property Manager. In this varied role, your responsibilities will include but are not limited to: Managing the Technical aspects of the premises. Responsible for independently handling Technical operations & facility management. Handling the Planning, Analysis, Design, Implementation and Maintenance of Mechanical, Electrical & Plumbing Components across all common areas of the property Coordinating with agencies involved in Engineering, Soft Services, Logistics and Finance for project related activities. Will be handling the Operations & Maintenance of Distribution Transformers, DG Sets, UPS system, , ACBs and Electrical components to reduce breakdowns and downtime to minimum. Conducting energy audits to ensure adherence to organizational parameters and supervising regular inspections to prevent accidents and assure safety norms. Analyze Technical and Functional problems; ensure speedy resolution of the same. Execute projects & project related works in terms of Electrical, Civil & HVAC. Conduct weekly meetings and generating Weekly, Monthly, Quarterly, Half yearly and Yearly report. Arrange Quotations, billing with contractors & vendors for maintenance & new Installations as well as for improvement of present electrical system. Qualifications Candidate must be a BE (Electrical) with 6 -11 years of experience in facility management and utility maintenance. Should have prior experience of handling the role independently. Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Bachelor of Technology in Electrical & Electronics Engineer. Youll need between Six and Eleven years experience in utility maintenance in Facility (OR) Property Management. A working knowledge of any major vertical industry will also be very helpful. An eye for detail Youll have an eye for detail and an ability to analyse qualitative and quantitative information and translate this into strategic deliverables. Great organisational skills Youll have great time management and organisational skills, and be good at meeting deadlines in a fast-paced work environment and adapting to your teams or clients changing requirements. What you can expect from us Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Job Description Summary Responsible for operational delivery, support and dev activity for the critical legacy systems running our engines business as well as other key systems. You will partner with the business and other key DT leaders to build a strategy around these platforms as we continue to modernize our environments. Focuses on ongoing management/maintenance of all Digital infrastructure, products, services & ops ensuring business continuity, capacity management, incident response & help desk mgmt. Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment. Job Description Roles and Responsibilities As part of the DevOps process; Monitor and resolve issues discovered/reported issues related to the respective application. Escalation matrix management based reported incident. Manager that develops specialized knowledge in their discipline. Serves as best practice/quality resource. Has awareness of latest technical developments in own area. Contributes towards strategy and policy development, and ensure delivery within area of responsibility. Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market Uses judgment to make decisions or solve complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions. Acts as a resource for colleagues with less experience. Lead med projects with moderate risks and resource requirements. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field. Required Qualifications Bachelor's degree from an accredited university or college (or a high school diploma GED with at least 9 years of experience). 7 years of experience in Application Operations Desired Characteristics Hands-on experience in 24x7x365 technical operationsExperienced in design, performance, availability and scalability of the infrastructure Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs projects. Ability to document, plan, market, and execute programs. Established project management skills.Note: To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used. Additional Information Relocation Assistance Provided: No

Job Summary: The TechOps Team Lead will play a pivotal role in managing and guiding the technical operations team in India. This role requires deep knowledge of infrastructure management and best practices. The ideal candidate will be a technical leader capable of managing a team to ensure our technology infrastructure's reliability, availability, and performance. Key Responsibilities: 1. Team Leadership and Management: o Lead and mentor a team of DevOps, SecOps, Linux Engineers, DBAs, network engineers, and other technical staff. o Develop team goals and objectives in alignment with IT strategies the IT management team sets out. o Conduct performance reviews, identify training needs, and foster professional development. 2. Infrastructure Management: o Oversee the design, deployment, and maintenance of the companys IT infrastructure, including servers, networks, and cloud services. o Ensure high availability and acceptable levels of performance of mission-critical resources. 3. Incident and Problem Management: o Lead the response to critical incidents, acting as a technical lead during service disruptions. o Ensure root cause analyses are conducted and that the results are used to prevent future incidents. 4. Strategic Planning and Optimization: o Contribute to the strategy and planning of infrastructure improvements and investments. o Optimise existing infrastructure for cost, performance, and security. 5. Security and Compliance: o Ensure infrastructure is compliant with relevant industry standards and regulations. o Collaborate with security teams to ensure the organisation's infrastructure is secure and risks are mitigated. 6. Documentation and Knowledge Sharing: o Ensure the creation and maintenance of system documentation. o Promote a culture of knowledge sharing and documentation within the team. Required Qualifications: Bachelors degree in computer science, Information Technology, Engineering, or a related field, or equivalent experience. 8+ years of professional experience in IT operations or infrastructure roles, with at least 3 years in a leadership or managerial capacity. Deep technical knowledge of server hardware, operating systems (Linux/Windows), networking, and cloud services (AWS, Azure, GCP, etc.). Strong analytical, problem-solving, and decision-making skills. Proven ability to manage and lead a diverse team, including remote members. Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders. Ability to work on-call as needed and respond to emergencies promptly. Experience with high transactional e-commerce platforms. Preferred Qualifications: 1.Relevant certifications (e.g., ITIL, PMP, AWS Certified Solutions Architect, Cisco CCNA/CCNP). 2.Experience with infrastructure-as-code tools (e.g., Terraform, Ansible). 3.Experience in a highly regulated industry (e.g., finance, healthcare) is a plus.

**Urgent requirement for a leading financial services compan in Hyderabad Position: TechOps Manager Monday to Friday Timings : 9 am to 6 pm Location:Hyderabad Job Summary: The TechOps Team Lead will play a pivotal role in managing and guiding the technical operations team in India. This role requires deep knowledge of infrastructure management and best practices. The ideal candidate will be a technical leader capable of managing a team to ensure our technology infrastructure's reliability, availability, and performance. Key Responsibilities: 1. Team Leadership and Management: o Lead and mentor a team of DevOps, SecOps, Linux Engineers, DBAs, network engineers, and other technical staff. o Develop team goals and objectives in alignment with IT strategies the IT management team sets out. o Conduct performance reviews, identify training needs, and foster professional development. 2. Infrastructure Management: o Oversee the design, deployment, and maintenance of the companys IT infrastructure, including servers, networks, and cloud services. o Ensure high availability and acceptable levels of performance of mission-critical resources. 3. Incident and Problem Management: o Lead the response to critical incidents, acting as a technical lead during service disruptions. o Ensure root cause analyses are conducted and that the results are used to prevent future incidents. 4. Strategic Planning and Optimization: o Contribute to the strategy and planning of infrastructure improvements and investments. o Optimise existing infrastructure for cost, performance, and security. 5. Security and Compliance: o Ensure infrastructure is compliant with relevant industry standards and regulations. o Collaborate with security teams to ensure the organisation's infrastructure is secure and risks are mitigated. 6. Documentation and Knowledge Sharing: o Ensure the creation and maintenance of system documentation. o Promote a culture of knowledge sharing and documentation within the team. Required Qualifications: Bachelors degree in computer science, Information Technology, Engineering, or a related field, or equivalent experience. 8+ years of professional experience in IT operations or infrastructure roles, with at least 3 years in a leadership or managerial capacity. Deep technical knowledge of server hardware, operating systems (Linux/Windows), networking, and cloud services (AWS, Azure, GCP, etc.). Strong analytical, problem-solving, and decision-making skills. Proven ability to manage and lead a diverse team, including remote members. Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders. Ability to work on-call as needed and respond to emergencies promptly. Experience with high transactional e-commerce platforms. Preferred Qualifications: Relevant certifications (e.g., ITIL, PMP, AWS Certified Solutions Architect, Cisco CCNA/CCNP). Experience with infrastructure-as-code tools (e.g., Terraform, Ansible). Experience in a highly regulated industry (e.g., finance, healthcare) is a plus. Benefits: Competitive salary and performance-based bonuses. Ongoing professional development opportunities and certification support. Flexible work hours and remote work options. Vibrant company culture.

Job Title : Assistant Project Manager (DR/CIR) Location: Mohali, Punjab Experience Required: Minimum 5+ years in a Project Management role within the legal industry Job Role: Full time and onsite Company Headquarter: London About the Role: We are seeking experienced and detail-oriented Assistant Project Managers (DR/CIR) with a background in legal support and technical operations to join our team in Mohali . This role serves as a crucial link between Project Managers and Team Leads, ensuring smooth project execution and maintaining high-quality output. The ideal candidate will have hands-on experience with eDiscovery tools, a strong technical foundation, and a proactive approach to project management. Key Responsibilities: Manage 3-4 projects or 1-2 clients based on project scope and client complexity. Act as a bridge between Project Managers and Team Leads, addressing queries and ensuring workflow continuity. Apply deep understanding of project guidelines and technical workflows to create and manage: STRs (Search Term Reports) Targeted searches Layouts, choices, and custom fields Monitor hourly productivity metrics and conduct quality checks (QC) on reviewed data to ensure compliance with project standards. Responsible for ensuring overall quality and productivity for assigned client projects. Collaborate closely with internal stakeholders to support training, reporting, and project escalations. Requirements : 3+ years of experience in project coordination, preferably in legal support or document review environments. Technical proficiency in tools such as SharePoint, Excel, SQL, and eDiscovery platforms. Strong understanding of document review processes, quality standards , and productivity metrics. Excellent verbal and written communication skills in English. Ability to work from the office and manage time efficiently under tight deadlines. Bachelor's degree in Law, Technology, or a related field is preferred. Why Join? ISO-certified & officially recognized as a Great Place to Work Competitive compensation with ample learning opportunities 5-Day Work Week (Monday to Friday) Inclusive and growth-focused work environment Comprehensive Benefits Package, including: Employer-paid medical insurance for self, spouse, and two children Personal accident and term life insurance Generous paid vacation, public holidays, and sick leave Parental Leave for new parents Employee Assistance Program (EAP) offering confidential support services Retirement benefits including Provident Fund and Gratuity Interested candidates can always reach out to us at career@huntingcherry.com or at 8351077725 ( for queries)

Key Responsibilities Should understand the business needs, write and drive roles and responsibilities for the team members, effectively groom them and make the team self-running. Should be highly collaborative with the team, and other stakeholders. Understand the compliance and regulatory terms/requirements of the business, learn and adapt to them, and ensure team is obliged to follow, and system errors deviating from those are given immediate attention and resolution. Should be flexible to share extended duties when need arises to deliver consistent results. Take initiatives on continuous improvement and quality of operations, finding gaps and fixing them to decrease the turnaround times. Provide technical support of our incoming tickets from our users, including extensive troubleshooting and root cause assessment Develop tools to aid operations and maintenance Should bring industry practices of documenting all processes of the team. Should have managed a team for at least 2 year or so. Should have driven technical projects. Document and maintain system configuration documents Document and maintain process documents. Desirable Skills: Basic knowledge of Java Should have very good knowledge on code repositories (git, bitbucket, svn) Should be very good in MongoDB, MySQL / SQL Good knowledge of Linux environment, shell scripting Implemented application monitoring for web services, with ELK, Grafana, Zabbix. Partnered with development to enhance release, change, and configuration management orchestration capabilities, employing Puppet, Ansible, Jenkins, and Git. Deployed and supported multiple virtualization environments including AWS, VMware/ vSphere, Vagrant, Docker, and VirtualBox, Kubernetes. Should have worked in project management tools like JIRA. Excellent written and oral communication skills Knowledge on Incidents and escalation practices. Exposure to cloud services like AWS is a big plus. Monitoring System Performance related to Virtual memory, Swap Space, Disk utilization and CPU utilization, Network-Related Configuration. Manage and configure FTP, Web Server (Apache), Samba and SSH servers. Configure DNS server and client Knowledge on configuring Dynamic Host Configuration Protocol (DHCP) in Linux environment. Managing Swap Configuration Configuring Access Control List (ACL) Install and configure Kernel-based Virtual Machine as per company policy. Performed troubleshooting in Linux Servers, resolving boot issues and maintenance of server issues using rescue mode and single user modes. Experience 5-7 years

KP Group is looking for Sr. Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

What You'll Do The Manager, Technical Support leads a team of technical support professionals to ensure the delivery of high-quality technical assistance to customers. You will oversee the daily operations of the technical support department, implementing efficient support processes, and collaborating with cross-functional teams to enhance customer satisfaction. The Manager, Technical Support will also help develop and implement strategies to improve support services and improve customer experience. You will report to the Director of Global Support. What Your Responsibilities Will Be Team Leadership: Oversee, mentor, hire and provide guidance to a team of technical support professionals Manage team of first line managers and lead Set performance goals, conduct regular performance evaluations, and provide constructive feedback Foster a positive and collaborative team environment to encourage productivity and innovation Technical Support Operations: Oversee the technical support operations, ensuring resolution of customer issues and inquiries. Develop and implement support processes to increase efficiency and enhance customer satisfaction. Monitor support ticket queues and allocate resources to meet service level agreements (SLAs) Identify improvement areas and to improve and increase support KPI's and customer experience. Handle escalated customer issues, escalations providing expert technical assistance and ensuring swift resolution Collaborate with customers to understand their technical challenges, identify root causes, and provide comprehensive solutions Communicate technical information to all kinds of customers. Collaborate with product development, sales, and marketing teams to communicate customer feedback and contribute to product improvements. Work with the training department to ensure technical support staff is up-to-date with product knowledge. Participate in meetings to align support strategies with our goals Analyze support metrics and customer feedback to identify trends, areas of improvement, and opportunities for enhanced service delivery Prepare regular reports on goals and present findings to the senior management team Improve initiatives to enhance support processes, customer satisfaction, and team performance Stay updated with industry trends and best practices to implement support solutions What You'll Need to be Successful You have 10+ years of experience with SaaS based product Support environment. 5+ years of experience managing different support channels like portal, chat, phone and Email 5+ years experience in support process engineering and improvement.

Total Number of Openings 1 About the position: The Materials Engineer position is responsible for providing materials and corrosion engineering support to Chevrons Refining and Liquified Natural Gas (LNG) assets. This role will support materials selection, damage mechanism reviews/identification, corrosion monitoring and control programs, failure analysis, interpretation of inspection data, critical reliability variable reviews, welding and fabrication guidance, mechanical design review, and equipment repair for Chevron s complex process facilities. The role is part of the Mechanical Designs Engineering Team at the Chevron ENGINE. Key responsibilities: Supports the execution of fixed equipment asset strategies across Chevron s complex process facilities Participates in the Management of Change (MOC) process and provides support for facilities turnaround planning/execution scope related to material evaluations The position shall support mechanical equipment fitness for service assessments in accordance with API codes and standards as well as providing support for Root Cause Investigations and other equipment related incidents Supporting cross functional teams comprised of inspections, technical, operations, and maintenance Actively works to maintain open and clear communication between Reliability group, Process and Design Engineering, Operations, and Project Services Participates in the planning and development of engineering work packages for plant turnarounds and capital projects Supports and updates plant corrosion/Damage Mechanism Reviews as part of the PHA process, Metallurgical Reviews, and Risk-Based Inspection (RBI) plans Develops and reviews technical specifications relating to materials and corrosion Mentors inspectors, engineers, and others in materials technologies such as materials selection, welding and fabrication, and corrosion control Provides guidance on maintenance scope tasks including weld procedures reviews for materials requirements, post-weld heat treat, hydrogen bake-out, and welding applications, and requested Positive Materials Identification (PMI) testing reviews Provide technical oversight and second level review of inspection findings and recommendations, asset strategy adjustments, and interpretation of inspection data Required qualifications: Bachelor s degree materials engineering/sciences from a recognized (AICTE) university Minimum of 5 years experience in materials and corrosion engineering Industry experience in supporting asset integrity or materials engineering practices within a complex oil and gas operating environment is preferred Knowledge of refinery and LNG process technologies will be highly regarded Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1:30pm to 10:30pm. Chevron participates in E-Verify in certain locations as required by law.

. Responsible for the overall performance of financial operations by achieving operational compliance, adherence to budgets and reinforcing strategic direction in daily operations. Ensures compliance with industry and Company technical requirements, standards, policies and procedures. Promotes a customer-driven service culture. Acts as a champion through continued focus on proactively identifying and addressing processes impacting engineering. Manages a team which may include exempt and non-exempt employees. Serves as subject matter expert and provides guidance to employees as required. Job Description Core Responsibilities Monitors technical and engineering progress to ensure strategies, goals and objectives are met. Communicates changes to all affected personnel. Ensures effective implementation of the department budget. Prepares financial statements and monthly forecasts and reports them to management. Prepares and analyzes monthly financial performance and makes recommendations. Monitors capital and operating expenditures and makes recommendations as necessary. Manages and forecasts resource needs to meet departmental objectives. Recommends action plans or solutions to management. Ensures that all regional technical performance complies with industry and Company technical requirements. Applies industry standards in daily operations and ensures that they are consistently met and that technical operations comply with system, region and OSHA safety programs. Develops, trains, mentors and motivates staff members in accordance with best practices and procedures developed by management. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Responsible for overall site management and delivery of all the SOWs under the IFM contract. Manage the AMC services through the AMC vendors contracted by Sodexo. Support operations by managing the Mechanical, Electrical, Plumbing installations & civil maintenance within the facility; Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan for the inventory where the maintenance is carried out with in-house teams; Implement and oversee the preventive maintenance program to reduce the risk of sudden failures of critical equipment; Review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations; Maintain the logbooks, checklists and PPM schedules for all M & E installations as per the site conditions; Manage Downtime/ Breakdowns appropriately; Arrange for ad-hoc M&E setups as per the client requirement from time to time Ensure the contractors follow the in-house rules at all times and the projects are handled with minimum inconvenience to the Client. Assume AFM Soft Services responsibilities if need arises. Responsible to handle the shifts independently on all matters assigned; Reporting: Responsible for daily reporting on M&E to the Facility Manager. Generate Service maintenance reports on office equipment; Generate Inventory and Purchasing of spares and consumables; Generate Downtime and breakdown incident reports. Ensure the SLAs are being met without any deviation. Ensure all compliances are met as per EHS, requirement. Ensure Pos / Work orders, work permits are issued before starting any job. Ensure power uptime 100% for critical equipment always. Incidents to be reported as per the procedures and SLAs. Take up and complete Energy Conservation projects and ensure targets are achieved. Ensure the gap analysis reports are closed on priority. Coordinate for internal modification works. Coordinate for any Client visits / events. Ensure compliance is 100%. Validate the electricity bills and provide recommendations accordingly. Provide appropriate data for MIS and any other reports as required. Accountabilities. Overall accountability in driving Technical operations and soft services at site Competencies : Diploma or BE in Electrical. Contract Administration experience of 5 yrs or more desirable. Very Good people skills and ability to interact with a wide range of client staff and demands. Knowledge of Occupational Safety requirements. Strong PC literacy and proven ability to manage daily activities using various systems. 90% of SLAs are to be in green. Demonstrated experience with continuous improvement initiatives highly desirable. Demonstrated experience with client reporting and preparation of reports required.

Responsible for overall site management and delivery of all the SOWs under the IFM contract. Manage the AMC services through the AMC vendors contracted by Sodexo. Support operations by managing the Mechanical, Electrical, Plumbing installations & civil maintenance within the facility; Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan for the inventory where the maintenance is carried out with in-house teams; Implement and oversee the preventive maintenance program to reduce the risk of sudden failures of critical equipment; Review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations; Maintain the logbooks, checklists and PPM schedules for all M & E installations as per the site conditions; Manage Downtime/ Breakdowns appropriately; Arrange for ad-hoc M&E setups as per the client requirement from time to time Ensure the contractors follow the in-house rules at all times and the projects are handled with minimum inconvenience to the Client. Assume AFM Soft Services responsibilities if need arises. Responsible to handle the shifts independently on all matters assigned; Reporting: Responsible for daily reporting on M&E to the Facility Manager. Generate Service maintenance reports on office equipment; Generate Inventory and Purchasing of spares and consumables; Generate Downtime and breakdown incident reports. Ensure the SLAs are being met without any deviation. Ensure all compliances are met as per EHS, requirement. Ensure Pos / Work orders, work permits are issued before starting any job. Ensure power uptime 100% for critical equipment always. Incidents to be reported as per the procedures and SLAs. Take up and complete Energy Conservation projects and ensure targets are achieved. Ensure the gap analysis reports are closed on priority. Coordinate for internal modification works. Coordinate for any Client visits / events. Ensure compliance is 100%. Validate the electricity bills and provide recommendations accordingly. Provide appropriate data for MIS and any other reports as required. Accountabilities. Overall accountability in driving Technical operations and soft services at site Competencies : Diploma or BE in Electrical. Contract Administration experience of 5 yrs or more desirable. Very Good people skills and ability to interact with a wide range of client staff and demands. Knowledge of Occupational Safety requirements. Strong PC literacy and proven ability to manage daily activities using various systems. 90% of SLAs are to be in green. Demonstrated experience with continuous improvement initiatives highly desirable. Demonstrated experience with client reporting and preparation of reports required.

We are looking for a Technical Operations Specialist to provide enterprise-level support to our clients (hotels). A suitable candidate needs to have a keen eye for detail, work collaboratively within a team to ensure the smooth functioning of the Operations department. Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate resolutions. Roles and Responsibilities : Respond, manage, and resolve customer queries and issues sent via a ticketing system Talk clients through a series of actions (either via phone, email, or chat) until their queries and issues are resolved Develop and implement strategies that will ensure a positive experience that exceeds the hotel's and its guests expectations Conduct training sessions for clients to effectively leverage the use of our products Follow defined steps to set up and configure our products, coordinating with both external partners as well as client stakeholders where necessary Provide feedback and escalate unresolved issues to internal departments (e.g., Software Developers, Customer Success/Account Managers). Prioritise and manage several open issues simultaneously Operate & drive several projects internally Create SOPs and document knowledge in detailed steps Qualifications : BE/BSc/BCA or Equivalent Degree (preferably in computer science, or electronics & communications) Excellent Problem-solving and Communication Skills Good Understanding of Computer Systems, Mobile Devices and Comfortable Using Software Products Basic Understanding and Knowledge of DNS (A, NS, MX records, etc) Ability to Sustain with Dynamic Processes and Constant Updates Ability to Provide Step-by-Step Guidance, Both Written and Verbal 0 to 2 Years of Experience in a Client-facing Role in a Consultation/Support Function

As an Escalation Specialist II on our Customer Support team, you will play a critical role in driving the resolution of complex, high-impact technical issues across the organization. Acting as a strategic problem solver and a trusted point of contact, you'll coordinate cross-functional efforts partnering closely with support, engineering, product, and senior leadership to ensure swift, accurate, and long-term solutions for our customers. you'll be the voice of the customer internally, advocating for their needs while keeping internal stakeholders informed and aligned. Your ability to think both tactically and strategically will be essential in resolving immediate issues and preventing future ones. Success in this role means balancing data-driven execution with human empathy bringing clarity to complex situations, de-escalating sensitive interactions with professionalism, and relentlessly pursuing outcomes that build trust and deliver impact. This is a high-visibility role for someone who is customer-obsessed, detail-oriented, and driven to create scalable, lasting change within a fast-paced, forward-thinking environment. Role & Responsibility Serve as a key point of contact in managing and resolving client escalations within the Technical Operations organization. Collaborate with support, technical, engineering, and partner teams to drive timely resolution of escalated issues. Build strong relationships with clients and partners to foster trust and effective communication. Proactively manage escalations to prevent aging and ensure appropriate prioritization of high-urgency cases. Maintain accurate tracking and documentation of all escalated issues, including resolution plans and status updates. Contribute to the continuous improvement of escalation tracking and resolution processes. Partner with cross-functional teams (eg, product, engineering) to share customer feedback and support product enhancements. Analyze escalation trends and resolution metrics to identify areas for operational improvement. Create and maintain knowledge base content to reduce repeat issues and enhance self-service capabilities. Advocate for the customer by ensuring their concerns are effectively represented and addressed. Conduct root cause analyses of recurring issues and recommend long-term solutions. Consistently exceed performance goals and contribute to overall team success. Job Requirements Bachelors Degree or equivalent experience in Computer Science or related fields. 5+ years applicable experience in a similar role preferred Ability to think through and solve technical challenges Organizational and time management skills Great written and verbal English communication skills Willingness to always learn and improve, plus an independent way of working Work hard, play hard attitude

Gift Cards mission is to drive Amazon s flywheel by inspiring people around the globe to gift or transact with confidence. We are looking for Sr. Manager, Data science, to transform how millions of customers discover, purchase, and share the perfect gift through data science innovation at Amazon Gift Cards. This leader leads a multi-disciplinary team driving innovation and operational excellence. This role is pivotal to our mission, combining strategic vision, hands-on leadership, and scientific expertise. You will manage a diverse team of data scientists, business intelligence and data engineers, working collaboratively to deliver high-impact scientific solutions and scalable systems to improve customer experience and drive business growth. The role focuses on identifying and solving ambiguous, high-value problems using state-of-the-art methodologies in machine learning (ML) as well as developing self-service data platforms for internal analytics. Strategic Leadership: Define and execute the scientific vision for Gift cards, aligning with the broader business goals. Drive cross- organizational initiatives, identifying opportunities to leverage data science and advanced analytics to solve critical business challenges. Partner with senior leaders to prioritize programs and align resources with strategic objectives. Team Development: Hire, develop, and mentor a diverse team of scientists and engineers, fostering a culture of innovation, learning and excellence. Science and Innovation: Design and implement state-of-the-art ML models, analytics systems, and scalable architectures to support e-commerce. Explore novel scientific approaches and contribute to advancements in areas such as sales automation, product recommendation, pricing optimization, and customer segmentation. Stay abreast of industry developments to inspire and implement state-of-the-art solutions, particularly in GenAI. Stakeholder Engagement: Represent scientific and technical initiatives to senior leadership, articulating trade-offs and driving consensus. Collaborate across geographies and functions to increase penetration of Payment Products, and leverage data to recommend deprecations or new ways of operating. Together, improving customer experience and operational scalability. Operational Excellence: Develop the data foundation and metrics to enhance operational transparency and decision-making. Manage day-to-day technical operations, ensuring quality and efficiency across data pipelines, tools, and models. Masters in Computer Science or a related field. 10+ years experience in machine learning, AI, or a related field. 7+ years of leading and managing science teams that deliver large impact. Proven track record of leading and managing science teams that deliver large impact. Expert knowledge of machine learning algorithms and techniques. Familiarity with large-scale data processing and storage systems. Excellent communication and interpersonal skills. Ability to work in a fast-paced, collaborative environment PhD in Computer Science or a related field. Worked with product teams for building vision/strategy for a space. 2+ years of hands-on experience as a Senior Scientist

Designation : Technical Support (Chat & mail process) Qualification :B.E / BTech(Any stream ) Experience : Freshers only Salary : 30000 INR To 40000 INR Eligibility : 2020 to 2025 Contact: Sowmya HR : 8124404404 Call or what up

Role & responsibilities Preventive & Corrective Maintenance: Plan and execute preventive maintenance schedules for all hospital infrastructure including electrical systems, HVAC, plumbing, elevators, medical gas pipeline systems, fire safety systems, and biomedical equipment. Facility Management: Oversee the day-to-day operations of all hospital facilities to ensure optimal functionality and compliance with safety and health regulations. Vendor Management: Liaise with external contractors and service providers for outsourced services and equipment maintenance. Ensure quality standards and cost efficiency. Team Leadership: Lead and supervise a multidisciplinary team of technicians, electricians, plumbers, and biomedical engineers. Provide training, scheduling, and performance evaluations. Compliance & Safety: Ensure all systems comply with hospital safety standards, statutory regulations (e.g., NABH, ISO, fire safety norms), and environmental requirements. Budgeting & Reporting: Prepare and manage the maintenance budget. Maintain accurate records of maintenance work, equipment servicing, and incidents. Emergency Management: Respond promptly to emergency breakdowns and ensure minimal disruption to clinical services. Strong knowledge of hospital systems including HVAC, fire alarms, DG sets, STP/ETP, medical gas pipelines, etc. Familiarity with compliance standards such as NABH, ISO, and local municipal laws Preferred candidate profile * Candidates from hospital background will only be preferred. * Interested Candidate can share their CV at ayesha.tabassum@iqct.in

The Sr Tech Ops Engineer monitors all customer facing environments (Production, Certification, New Release, & Disaster Recovery) within the Clearing & Trading business units; remediates systems & application issues in these environments; escalates in a timely manner following guidelines developed within the dept to appropriate next level of support; accurately reports incidents to mgmt & records incidents & requests handled by alerting tools or by customer (internal or external). Principal Accountabilities: Continues learning application functionality and recovery procedures. Documents timeline of events for incident reporting and post mortem. Ensures all support parties are engaged on issue. Participates in crisis line and relays technical or customer information. Looks for trends and monitors logs associated with crisis. Executes escalation protocol per application area. Executes recovery procedures. Moves into crisis management by utilizing virtual room using escalation tools and documented procedures. Participates in developing all necessary documentation, ensuring ECCs, timelines are submitted. Utilizes phone etiquette to efficiently guide and control incident escalation. Reviews multiple systems logs and analyzes for root cause to determine recovery. Understands trending of application incidents through analysis of execution times and patterns specific to application. Utilizes monitoring systems to ensure system stability at all times and ensures all incidents are acknowledged in a timely and efficient manner.

Work Schedule Second Shift (Afternoons) Environmental Conditions Office Job Description We are seeking a highly skilled and experienced Senior Analyst to join our Safety Technical Operations team. The ideal candidate will have a strong background in Oracle Argus Safety System implementation, upgrade, and support, as well as experience in system configuration, troubleshooting, and leadership. **Key Responsibilities:** - Lead and manage the implementation, upgrade, and support of Oracle Argus Safety System and associated interfaces/integrations. - Perform Argus upgrades and conduct impact assessments for upgrades. - Configure Axway and set up gateways with multiple health authorities and partners. - Troubleshoot system issues and perform necessary configurations to ensure optimal performance. - Provide leadership and guidance to junior team members and stakeholders. **Must-Have Skills:** 1. Strong problem-solving skills and leadership skills. 2. Minimum 5 years of relevant experience in implementation, upgrade, and support of Oracle Argus Safety System and associated interfaces/integrations. 3. Prior experience in performing Argus upgrades and impact assessments for upgrades. 4. Prior experience in configuring Axway and setting up gateways with multiple health authorities and partners. 5. Strong experience in system configuration and troubleshooting issues. **Good-to-Have Skills:** 1. Prior experience in hosting and installation of Argus suite including Oracle Analytics/OBIEE. 2. Experience in SQL, PL/SQL, and performing customizations in the Safety database. **Qualifications:** - Bachelor s degree in Computer Science, Information Technology, or related field. - Proven track record of successful Oracle Argus Safety System implementations and upgrades. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team.