302 Technical Operations Jobs - Page 7

The Sr Tech Ops Engineer monitors all customer facing environments (Production, Certification, New Release, & Disaster Recovery) within the Clearing & Trading business units; remediates systems & application issues in these environments; escalates in a timely manner following guidelines developed within the dept to appropriate next level of support; accurately reports incidents to mgmt & records incidents & requests handled by alerting tools or by customer (internal or external). Principal Accountabilities: Continues learning application functionality and recovery procedures. Documents timeline of events for incident reporting and post mortem. Ensures all support parties are engaged on issue. Participates in crisis line and relays technical or customer information. Looks for trends and monitors logs associated with crisis. Executes escalation protocol per application area. Executes recovery procedures. Moves into crisis management by utilizing virtual room using escalation tools and documented procedures. Participates in developing all necessary documentation, ensuring ECCs, timelines are submitted. Utilizes phone etiquette to efficiently guide and control incident escalation. Reviews multiple sys tems logs and analyzes for root cause to determine recovery. Understands trending of application incidents through analysis of execution times and patterns specific to application. Utilizes monitoring systems to ensure system stability at all times and ensures all incidents are acknowledged in a timely and efficient manner.

Job Title: Field Technology (FT) Lead Location: Gurugram Company: FIA Technology Services Pvt Ltd Experience: 10~12 years of Industry Preference: Fintech / NBFC Contact: hr@fiaglobal.com Objective: To lead and manage field technology operations, project implementation, service delivery, and partner coordination across geographies with a focus on financial inclusion initiatives, device management, and rural banking technologies. Key Responsibilities: Project Management & Delivery: Lead end-to-end rollout and support of field tech projects, including financial inclusion (FI), AEPS, micro-ATM, and device rollouts. Drive field deployment, go-live activities, and manage post-implementation support. Prepare and monitor project timelines, vendor SLAs, and field deliverables. Team Leadership: Manage and mentor a large field team. Ensure performance monitoring, field productivity, training, and upskilling of resources. Technology & Operations: Oversee application support (e.g., Finacle, banking software) and hardware support (e.g., handheld devices, micro-ATMs, printers, scanners). Ensure smooth functioning of AEPS operations, solar-powered setups, and rural tech infrastructure. Ensure preventive maintenance, timely resolution of field tickets, and adherence to defined SLAs. Client & Stakeholder Management: Coordinate with government departments (DoP, Co-operative Banks) and senior client stakeholders for smooth execution. Vendor Management: Manage third-party vendors for device delivery, hardware AMC, and logistics across multiple regions. Oversee ticket resolution, complaint redressal, and continuous improvement through vendor coordination. Qualifications & Skills Required: Any Graduate with a strong technical background hardware . Minimum 12 years of experience in IT field operations, project implementation, and support in BFSI/FI domain. Strong exposure to: Financial Inclusion technologies Core Banking systems (Finacle preferred) ATM/Handheld/AEPS device deployment and monitoring Skilled in managing large-scale, tech-driven field projects and distributed teams. Excellent coordination, problem-solving, and client-handling skills. High resilience, adaptability to rural challenges, and mission-driven approach.

As a Program Manager at Google, you will play a key role in leading complex, multi-disciplinary projects from inception to completion. Your primary responsibilities will involve collaborating with stakeholders to define project requirements, establish and manage project schedules, assess potential risks, and effectively communicate with various cross-functional partners within the organization. Your projects will have a global reach, spanning different offices, time zones, and regions, making it essential for you to coordinate the efforts of diverse teams and ensure everyone is informed of progress and deadlines. Google is deeply rooted in engineering and innovation, seeking individuals with a diverse range of technical skills who are eager to tackle some of the most challenging problems in technology and have a meaningful impact on users worldwide. As a part of Google's engineering team, you will have the opportunity to work on groundbreaking projects that push the boundaries of scalability, storage solutions, large-scale applications, and new developer platforms. Whether it's enhancing Google Ads, improving Chrome, advancing Android, enhancing YouTube, or exploring new frontiers in social and local technologies, Google engineers are constantly driving technological advancements that shape the future. Your responsibilities as a Program Manager will include designing and implementing comprehensive program communication plans in collaboration with stakeholders, tailoring communications to different stakeholder groups. You will be tasked with defining the phases and metrics of the program lifecycle, focusing on continuous improvement and resource management, and collecting necessary data to support program execution and governance. Additionally, you will independently maintain project trackers and status reports, manage program tasks, handle dependencies proactively, and address change management requirements identified by stakeholders. Establishing trust with program stakeholders, managing their expectations, and providing them with the insights needed for decision-making will also be crucial aspects of your role.,

Responsibilities: Collaborate with tool room on new projects & improvements. Set up & operate VMC machines, program using Master CAM software.

Sales Support Advising local/regional sales team on Digital Solutions applicable for customers Providing pre-tender/pre-sales input to sales team potentially including site visits with sales team to customers Providing input to tenders/sales offerings tailored to requesting customer Determining required software/hardware configuration to ensure correct ordering of required articles Supporting to promote and sell the maintenance digital services with commercial partners Project Management Providing project management for implementation projects at customers including coordination with Support Engineering and Technical Operations teams Providing project management for complex migration projects (e.g. TMan to TSS, or future software migrations) Product pilot projects Leading project resources Independently handle correspondence with customers and subsidiaries Advising customer IT to ensure the customer IT infrastructure requirements fulfilled Providing detailed implementation project plan and discuss timing with local sales and/or customer Planning and organizing end user application training with responsible application trainer Project Execution Install and configure digital solutions on customer systems Ensuring full functionality by decent testing before taking digital solutions into production Follow-up on open topics after project closure Supporting customers after project implementation and incidents management. Support: 1st Level MedTech Remote Support for all Digital Solutions offered by the company Care of the ticket system Problem solving of incidents remotely or on site Collaborate with Application Specialist/Technical Operations in all MedTech/Digital Solutions matters Processing/coordination and forwarding of technical customer inquiries Provision of error diagnostics and fault containment Independently handle correspondence with customers and subsidiaries Compliance with SLAs Adjustments and configurations of the software, hardware and medical devices Business continuity: Installation, update, upgrade, patching and configuration of Digital Solutions in the markets Monitoring and following-up on open orders in the local organizations Technical elaboration and collaboration in the preparation of offers Coordination of suppliers with whom there is a dependency General function related: Provide input to the continuous improvement of processes Provide input to the improvement of support templates Active use of support tooling Collaborate with and support the DSO Project Hubs in case of resource shortage Proactive work planning: allocation and organization of own work plan Setting own as well as working on defined priorities according to priority matrix in order to meet productivity, efficiency, quality and time standards Follow all relevant FME policies, guidelines, manuals, and SOPs as updated from time to time Participation in relevant product certification training and update courses in FME. Provide technical insights from customer feedback, marketing dynamics and competitions. Documentation Complete documentation of the executed work in accordance with the Medical Device Regulation and Standard Operating Procedures (SOPs) in all required systems (e.g. ticketing system, system for medical device registration) Documentation of requests for change Assist in creation of documentation and instructions (e.g. project related, best practices) Maintaining and expanding the knowledge base Remote access management

We are looking for a Technical Operations Specialist to provide enterprise-level support to our clients (hotels). A suitable candidate needs to have a keen eye for detail, work collaboratively within a team to ensure the smooth functioning of the Operations department. Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate resolutions. Roles and Responsibilities: Respond, manage, and resolve customer queries and issues sent via a ticketing system Talk clients through a series of actions (either via phone, email, or chat) until their queries and issues are resolved Develop and implement strategies that will ensure a positive experience that exceeds the hotels and its guests expectations Conduct training sessions for clients to effectively leverage the use of our products Follow defined steps to set up and configure our products, coordinating with both external partners as well as client stakeholders where necessary Provide feedback and escalate unresolved issues to internal departments (e.g., Software Developers, Customer Success/Account Managers). Prioritise and manage several open issues simultaneously Operate & drive several projects internally Create SOPs and document knowledge in detailed steps Qualifications: BE/BSc/BCA or Equivalent Degree (preferably in computer science, or electronics & communications) Excellent Problem-solving and Communication Skills Good Understanding of Computer Systems, Mobile Devices and Comfortable Using Software Products Basic Understanding and Knowledge of DNS (A, NS, MX records, etc) Ability to Sustain with Dynamic Processes and Constant Updates Ability to Provide Step-by-Step Guidance, Both Written and Verbal 0 to 2 Years of Experience in a Client-facing Role in a Consultation/Support Function

Hiring Technical Operations Lead to own IT systems, automation, and vendor management. Must have 5–7 years of experience with Zoho, M365, scripting, and leadership skills. Drive tech innovation & business scaling.

What this job involves: Providing onsite support You will be the Site leads reliable resource on whom we can bank on for all technical expertise. Youll achieve this by responsibly performing routine site checks and inspections to ensure all critical procedures and equipment management best practices are implemented and followed. Also we would look at your technical skills and suggest if any processes can be improved and implement cost saving measures. There will be questions that will arise while you are at the forefront and your contributions should be inline with team thoughts and motive. Youll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. Youll need to ensure we hit key performance indicators and meet our service level agreements. Key aspects Monitor day to day technical operations activity for the site. Support to ensure adequate supply of materials including Electrical, plumbing, Carpentry Coordinate with the landlord team to ensure compliance with statutory regulations on fire, health and safety standards & building management Coordinate with vendor staff & staff on site to ensure the smooth operation Routinely inspect the building, have regular walk arounds and raise tickets for closure of the identified snags on a daily basis Assess & analysis of the readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc Support the asst manager- technical in identifying energy management, saving opportunities, risk management. Client/Stakeholder Management Proactively engage stakeholders to ensure that on site clients expectations are met though high levels of customer service Build and develop effective client / stakeholder relationships across multiple levels of the organisation Proactively understand the customers/ employees needs and act on them before being requested Finance Management Accurate billing and invoicing Adherence to the monthly forecast Invoice management. Procurement & Vendor Management Work on getting quotations as per site need Sharing indents for monthly material supply Zero stock out of situation Other Key Activities Participate in emergency evacuation procedures including crisis management and business continuity Take readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc Energy management, saving opportunities, risk management & engineering systems audits Preparing floor register for Health and Safety Issues for client 24/7 emergency call support and site attendance is require Sound like you To apply, you need to be a: Enthusiastic and Evolving Do you have prior experience in energy management, saving opportunities, risk management or other related fields Do you have an understanding oflocal occupational health and safety requirements, critical facilities and vendor management What we are looking at is A degree or a professional qualification in Engineering / Technical Services and a 2-3 years relevant experience would be an advantage . If you are knowledgeable in various Technical systems then You are the one who were looking for! Team player.

Dear Candidate/ Connections, Looking for Immediate Joiners for Incident Management Engineer Position. About SRM Tech: A global IT services company specializing in automotive technologies, digital transformation, and product engineering. We provide technology consulting, platform development, data analytics, AI/ML, cloud and infrastructure, embedded software, and design to manufacturing product solutions for various industries and enterprises across North America, Japan, Europe, and India. As we continue to expand, we're seeking passionate and talented individuals across our global offices to join our dynamic teams. At SRM Tech, we believe in the power of collaboration, smart work, and innovation to drive transformative impact for our customers and the broader technology community. If you resonate with our values and goals, join us and embark on a journey of unparalleled career growth and fulfilment. Job Description: Requirements: Bachelors degree 5+ years of experience in a technical organization (preferred SaaS), preferably in a IT Service Management, Technical Operations, or Incident Management role Demonstrated capacity to deliver results within a matrix organizational structure by fostering a culture of continuous improvement and innovation. Must have a record of driving projects to improve operations and support-related processes and basic technical support experience. Excellent English written and oral communication skills, experience working with USA-based team members, hours may need to be adjusted to overlap with US EST Team player with positive attitude, enjoys working with others Willingness and ability to learn quickly Multitasking and organizational skills, attention to detail Ability and experience in working with senior managers Ability to work in a fast-paced environment Experience driving production incident resolution, root cause analysis, post mortem. Ability to present data in the form of reports and/or dashboards, and experience using data to make decisions. Experience with ServiceNow and spreadsheets (Excel or Google Sheets) ITIL Incident Management Certification preferred, including exposure to Change Management, Configuration Management, Problem management, Release Management Advantage: Experience working with incident management tools, Datadog, Google Data Studio, or Tableau. Familiarity with Jira and Confluence. Advantage: Experience with integrations and scripting, for example JavaScript, Python, Google AppScript.,

Required Experience of minimum 4 Years in Technical Support Skills - Microsoft Tools Any Graduate Loc- Hyderabad & Bangalore (Only Females) CTC-9LPA 5 Day's Working | US Shifts | WFO Immediate Joiners Drop your cv at radhika@genesishrs.com

Responsibilities: Lead operations strategy, oversee facility maintenance, manage electrical systems. Provide technical expertise, execute projects, analyze sites, deliver technical services. Look after end-to-end engineering operations Annual bonus Health insurance Provident fund

Job Description Rev. no.: 00 Followings will be the responsibilities of the position holder: 1. Act as receiving team for new and reformulated product from I&D to AHPL Baddi. 2. Scale up/scale down for new and existing products. 3. Preparation of MMD of new and existing products. 4. Review of sampling plan for engineering & process validation. 5. Technical inputs for product improvisation w.r.t equipment and process, formulation, or shelf-life changes through appropriate QMS. 6. Handling of reprocessing, reworking of existing formulation. 7. To support for failure investigation or exceptions (as per applicability) OOS/OOT observation. 8. All documentation & process steps for trial/non-commercial batches manufactured in production facilities. 9. New/ Old material approval (API/Excipient) - Technical input if required, revision of TD & BD limits. 10. Products externalization/ internalization from AHPL, Baddi to LL/ TP and vice versa. 11. Preparation of Standard operating procedure (SOPs) pertaining to department. 12. Analytical/Formulation support (troubleshooting) for existing products (including method development). 13. Cost saving initiative related to formulation and process. 14. To support in document preparation, review and approval of documents related to production. 15. To ensure overall compliance related to technical operation and production department. 16. To review and approve documents wherever approved chemist review and approval is required, In absence of the position holder, the sub-ordinate Executive / Manager working in the section or the authorized designee (as applicable) shall be responsible for day to day working. Signatures _____________ Position holder ______________________ Authorized by JOB FAMILY: Supply Chain t SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Projects realizations and support commercialization of digital offerings. (Pre-)Sales Support Advising local/regional sales team on Digital Solutions applicable for customers Providing pre-tender/pre-sales input to sales team potentially including site visits with sales team to customers Providing input to tenders/sales offerings tailored to requesting customer Determining required software/hardware configuration to ensure correct ordering of required articles Supporting to promote and sell the maintenance digital services with commercial partners Project Management Providing project management for implementation projects at customers including coordination with Support Engineering and Technical Operations teams Providing project management for complex migration projects (e.g. TMan to TSS, or future software migrations) Product pilot projects Leading project resources Independently handle correspondence with customers and subsidiaries Advising customer IT to ensure the customer IT infrastructure requirements fulfilled Providing detailed implementation project plan and discuss timing with local sales and/or customer Planning and organizing end user application training with responsible application trainer Project Execution Install and configure digital solutions on customer systems Ensuring full functionality by decent testing before taking digital solutions into production Follow-up on open topics after project closure Supporting customers after project implementation and incidents management. Support: 1st Level MedTech Remote Support for all Digital Solutions offered by the company Care of the ticket system Problem solving of incidents remotely or on site Collaborate with Application Specialist/Technical Operations in all MedTech/Digital Solutions matters Processing/coordination and forwarding of technical customer inquiries Provision of error diagnostics and fault containment Independently handle correspondence with customers and subsidiaries Compliance with SLAs Adjustments and configurations of the software, hardware and medical devices Business continuity: Installation, update, upgrade, patching and configuration of Digital Solutions in the markets Monitoring and following-up on open orders in the local organizations Technical elaboration and collaboration in the preparation of offers Coordination of suppliers with whom there is a dependency General function related: Provide input to the continuous improvement of processes Provide input to the improvement of support templates Active use of support tooling Collaborate with and support the DSO Project Hubs in case of resource shortage Proactive work planning: allocation and organization of own work plan Setting own as well as working on defined priorities according to priority matrix in order to meet productivity, efficiency, quality and time standards Follow all relevant FME policies, guidelines, manuals, and SOPs as updated from time to time Participation in relevant product certification training and update courses in FME. Provide technical insights from customer feedback, marketing dynamics and competitions. Documentation Complete documentation of the executed work in accordance with the Medical Device Regulation and Standard Operating Procedures (SOPs) in all required systems (e.g. ticketing system, system for medical device registration) Documentation of requests for change Assist in creation of documentation and instructions (e.g. project related, best practices) Maintaining and expanding the knowledge base Remote access management

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Summary We are seeking a highly experienced Technical Director to lead strategic consulting, facility design, and project execution efforts for semiconductor and advanced manufacturing clients. This role will focus on the mechanical systems design and project/construction management (PMCM) aspects of cleanroom, wafer fabrication (FAB), and OSAT (Outsourced Semiconductor Assembly and Test) environments. As a senior technical and client-facing leader within our consultancy, you will drive complex, multidisciplinary projects from concept through execution—providing subject matter expertise in mechanical infrastructure, contamination-controlled environments, and manufacturing system design. Job Duties Lead mechanical design for semiconductor FABs, OSATs, and cleanroom facilities within delivery framework. Oversee facility layout, utility planning (HVAC, CDA, process gases, DI water), and cleanroom compliance per ISO standards. Provide technical leadership in PMCM for greenfield and brownfield projects, ensuring scope, schedule, and budget alignment. Coordinate tool install planning, equipment integration, and mechanical interface design with cross-disciplinary teams. Support AMHS, FOUP, and robotic handling systems design in high-precision clean environments. Collaborate with clients, contractors, and engineering teams to integrate facility systems with MES/SCADA. Advise clients on master planning, CAPEX, and retrofit strategies, serving as a trusted technical partner. Apply Lean and Six Sigma principles to optimize performance, energy use, and system uptime. Qualifications Minimum Qualification Bachelor’s or Master’s degree in Mechanical Engineering or a related discipline. Additional training or certifications in semiconductor facility design, cleanroom systems, or PMCM preferred. Additional Information Experience 20 years in semiconductor manufacturing, high-tech facility design, or engineering consultancy with a mechanical focus. Proven experience delivering PMCM services and leading design/build or EPCM projects for FAB or OSAT facilities. Strong understanding of cleanroom HVAC, utility systems, equipment services, and tool install coordination.

# 9871899113 # Maintenance Head @ Multi Speciality Hospital Location - Navi Mumbai Salary- Open to Negotiate Call/ WhatsApp Your Cv - 9871899113 Email- hr24pathfinders@gmail.com Roles & Responsiblity - Manage and lead the maintenance team, providing guidance and support Coordinate with other departments to address maintenance needs and ensure minimal disruption to guests Conduct regular inspections of hotel facilities to identify maintenance issues Role & responsibilities Oversee the day-to-day maintenance operations of the hotel, including preventive maintenance and repairs Regards HR YOGITA 9871899113

Responsibilities: * Collaborate with cross-functional teams on engineering initiatives * Prepare project reports and documentation * Troubleshoot software issues and network problems * Quick learner and active participation *TEN VACANCIES AVAILABLE*

Key Responsibilities: Plan and oversee security system installations (CCTV, alarms, fire systems, etc.) across assigned locations. Coordinate with Installation Coordinators to ensure on-time execution. Monitor AMC and complaint closure activities through the respective coordinators. Liaise with Bank officials (security officers, managers) for new orders, billing, approvals, and payments. Ensure 100% documentation and compliance with internal project milestones and customer SLAs. Attend internal review meetings and prepare MIS reports on project health, timelines, and challenges. Resolve escalations related to operations and service delivery. Required Skills & Qualifications: Graduate in Engineering / Electronics / ITI / any technical field (preferred). 5+ years of experience in operations, project coordination, or service management in the security systems domain. Strong coordination and people management skills. Proficiency in MS Office, especially Excel and reporting tools. Familiarity with installation/service lifecycle of CCTV, burglar alarms, and fire alarm systems. Excellent verbal and written communication skills

Documentation related to NABL, ISO Analysis of Coal & Coke, Minerals Carry technical operation in the laboratory Issuing the test reports and reporting to HOD. Analysis of Iron Ore Required Candidate profile Added Advantage: Sound knowledge about analysis of Coal & Coke, Iron ore, Limestone,Bauxite,Dolomite, Gypsum Manganese Ore etc. BSc / MSc / BTech Chemical/ Diploma in Chemical Engg having 2 to 12 yrs.

Assistance Packing Machine Packaging Machines Packaging Machine Maintenance Packaging Operations Machine Setting Maintenance Activities Maintenance Department

Senior Technical Program Manager ? Overview Works across teams to organize and accelerate delivery, ensuring all teams are delivering in a coordinated manner Tracks and manages manifest definitions, release integration, timing, scope and delivery Provides ongoing updates (with data) on the state of delivery Proactively manages all dependencies, ensuring all outputs are production ready at launch About you Experience: Overall career experience of 6-8 years into Technology or a similar field 3-5 years of experience as Technical Program Manager or in a similar role Good experience managing multi-stakeholder programs in a global organization or equivalent type organization. PMP or PRINCE qualifications in Program, Project or Agile disciplines, or equivalent work experience. Role: Organizes and accelerates a group of related technology projects or activities across multiple teams, aligning dependent organizations. Identify and remove blockers and always find the path forward in challenging situations Creates mechanisms to effectively report out and control execution. Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves, streamlines, and/or eliminates excess processes. Utilizes cross organizational mechanisms to describe and drive continuous improvements. Drives execution of an outcome from inception through successful delivery through the full stack of the services / domains, or, an outcome that spans multiple teams and integrations across the enterprise. Looked to as first point of contact for your team or area and the source of truth for status providing the right information and associated data about the state of the project to the right audience at the right time. Understands the business strategy and design approaches within product, program or domain with depth to be credible and effective with teams they work with. Can competently represent team s services. Keeps abreast of evolving technology landscape. Can ask the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc.) Works with ambiguity and with limited guidance. The business outcome, program, and/or product strategy is defined, but nothing else is. Able to get the inertia out and the project in motion or able to get the entropy out and the project into a calm and predictable delivery pattern Transform raw thoughts into clear and concise communications/instructions to the teams. Can communicate with confidence 3+ levels up. May work directly with external to the organization or external to Mastercard technology providers that support our implementation plans and roadmaps identifying opportunities to be faster, better and cheaper. Understands the needs of the engineers and technical operations teams who have to build, maintain, and operate the services and technical assets Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives Plays active role in mentoring and recruiting others

Graduate Engineer Trainee (GET) / Diploma Engineer Trainee (DET) Wind Power Plant Gadag (Karnataka), Tuljapur (Maharashtra), Jamnagar (Gujarat) Freshers (0 years) No fear of heights (up to 120m), physically fit to climb wind turbines and work in extreme conditions. Description : Role: Assist in site execution, WTG and tower installation, and coordination of technical operations. Must be physically fit to climb turbines and work in high-altitude, extreme weather conditions. Job Reference Code:

Position: Chief Estate Manager Location: Noida & Greater Noida Qualification: B.Tech in Electrical (Mandatory) Experience: Minimum 5-10 years in residential society operations Share their resume at: info@gravityfacility.com Contact: 7428192093

Site Manager - Technical Operations Job Details | Tata Consumer Products Limited Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Site Manager - Technical Operations Tata Consumer Products Limited Site Manager - Technical Operations Key Responsibilities Operational Management: Oversee daily operations of the co-packing manufacturing factory. Ensure all production targets are met within the stipulated time frames while maintaining high-quality standards. Monitor and optimize production processes for efficiency and effectiveness. Leadership and Team Management: Lead, mentor, and manage a team of production supervisors, engineers, and operators. Conduct performance reviews and provide constructive feedback. Foster a positive work environment and ensure team alignment with organizational goals. Compliance and Safety: Ensure compliance with industry regulations, safety standards, and company policies. Implement safety protocols and conduct regular safety audits. Address and resolve any issues related to workplace safety. Inventory and Resource Management: Oversee the management of raw materials and packaging materials (RMPM). Ensure optimal inventory levels and timely procurement of materials. Optimize resource allocation to enhance productivity. Quality Control: Implement and monitor quality control procedures. Address and rectify any quality issues that arise during production. Ensure final products meet the required specifications and standards. Continuous Improvement: Identify opportunities for process improvements and implement changes. Utilize lean manufacturing principles to reduce waste and enhance efficiency. Promote a culture of continuous improvement within the factory. Reporting and Documentation: Provide regular reports on production metrics, safety compliance, and team performance. Maintain thorough documentation of production processes, safety protocols, and quality control measures. Present findings and recommendations to senior management.

Required Skills – Technical Operation, Leadership & People management, Effective Communication & Co-ordination, ERP Skills & More. Main Responsibility – Production planning, Quality Assurance, Manpower hiring, Team Management, Training & Development Perks and benefits Transportation,Canteen,Leave Encashment

We are looking for a Product Support Specialist to provide enterprise-level support to our clients (hotels). A suitable candidate needs to have a keen eye for detail, work collaboratively within a team to ensure the smooth functioning of the Operations department. Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate resolutions. Roles and Responsibilities : ? Respond, manage, and resolve customer queries and issues sent via a ticketing system ? Talk clients through a series of actions (either via phone, email, or chat) until their queries and issues are resolved ? Develop and implement strategies that will ensure a positive experience that exceeds the hotel's and its guests expectations ? Conduct training sessions for clients to effectively leverage the use of our products ? Follow defined steps to set up and configure our products, coordinating with both external partners as well as client stakeholders where necessary ? Provide feedback and escalate unresolved issues to internal departments (e.g., Software Developers, Customer Success/Account Managers). ? Prioritise and manage several open issues simultaneously ? Operate & drive several projects internally ? Create SOPs and document knowledge in detailed steps Qualifications : ? BE/BSc/BCA or Equivalent Degree (preferably in computer science, or electronics & communications) ? Excellent Problem-solving and Communication Skills ? Good Understanding of Computer Systems, Mobile Devices and Comfortable Using Software Products ? Basic Understanding and Knowledge of DNS (A, NS, MX records, etc) ? Ability to Sustain with Dynamic Processes and Constant Updates ? Ability to Provide Step-by-Step Guidance, Both Written and Verbal ? 0 to 2 Years of Experience in a Client-facing Role in a Consultation/Support Function Skills : - DNS Client Support Enterprise Support Troubleshooting Technical Assistance Client Relationship Management Customer Success Technical Operations Enterprise-level support Ticketing system Client-facing Problem-solving Product configuration Training sessions SOPs (Standard Operating Procedures) Technical support SaaS (Software as a Service) Communication Skills