Technical Support Engineer CCTV / FAS / IDS / ACS Location : [Specify City or PAN India if applicable] Experience : 2+ Years Employment Type : Full-Time Email : Aakanksha@zinq.in | Careers@zinq.in Contact : 9820343217 Job Summary: We are seeking a skilled and customer-focused Technical Support Engineer to provide expert-level support for CCTV, Fire Alarm Systems (FAS), Intrusion Detection Systems (IDS), and Access Control Systems (ACS) . This role involves troubleshooting, diagnostics, installation, maintenance, and consultation support for clients and internal teams. Required Qualifications & Skills: Bachelors/Diploma in Electronics, Electrical, IT, or related technical field. Minimum 2 years of experience supporting CCTV, FAS, IDS, and ACS systems. Hands-on experience with brands such as: Hikvision, Dahua, Honeywell, Bosch, SPECTRA, HID, Tyco, GST UNV, RAVEL, etc. Strong knowledge of TCP/IP networking , cabling, and IP configuration. Ability to interpret technical manuals, blueprints, and wiring diagrams . Familiarity with industry standards (NFPA, SIRA, UL) is an added advantage. Strong problem-solving and communication skills. Willing to travel to customer sites as required. Ability to work independently and manage multiple tasks . Key Responsibilities: Provide remote and on-site technical support for CCTV, FAS, IDS, and ACS systems. Troubleshoot and diagnose hardware, software, and network issues . Conduct system installations, upgrades, testing, and commissioning . Perform preventive and corrective maintenance . Respond to service requests within defined SLA timeframes . Guide customers through solutions and provide necessary technical training . Coordinate with vendors and third-party suppliers for advanced support . Maintain accurate documentation of service activities and findings. Collaborate with internal teams on system designs and tech solutions . Stay updated on emerging technologies and products in the security systems domain. How to Apply: Send your CV to Aakanksha@zinq.in or Careers@zinq.in For more info, call 9820343217
