361 Technical Lead Jobs - Page 11

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Data Centric testing.Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Data Visualizations Engineering.Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Industry 4.0-COTS MES.Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Integration.Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: SAP Financial Accounting & Controlling.Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack Java Enterprise.Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack MERN.Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: SSIS.Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Performance Engineering for SAP.Experience5-8 Years.

Tech Lead at ZenTrades. AI About ZenTrades. AI ZenTrades. AI is a fast-growing AI agent platform built on top of our own system of record, revolutionizing compliance-heavy industries such as fire safety and electrical. With over 150 customers and growing ~15% month-over-month , we are at an inflection point, poised to redefine the blue-collar sector by modernizing and scaling traditionally underserved industries. Our mission is to bring AI-driven solutions to industries that have long lagged in technological adoption. Through our AI Agent, we empower compliance-regulated businesses to scale efficiently, improving customer outcomes while driving significant operational transformation. This hands-on leadership role is pivotal to driving our success and establishing compliance not only in North America but also in the South American market. Backed by top-tier Silicon Valley investors, seasoned advisors, and mentors from UC Berkeley, Google, and Amazon , we re shaping an industry-defining product. Inspired by the recent IPO of ServiceTitan, we are well-positioned to become the next major player in compliance-regulated industries. Service Titan S1 Filing Insights The opportunity to transform an industry that s historically lagged behind in technology adoption is rare, and with AI as a game changer, we re poised to redefine it. We ve identified a deeply relevant need, and our customers are already loving what we re delivering. This is an opportunity to build and scale a startup all within an open, collaborative environment that thrives on innovation and growth. Role Summary As the Tech Lead , you will be the driving force behind ZenTrades. AI s technology vision, scaling our platform, and delivering transformational products. This role is not just another engineering leadership position it s a unique opportunity for builders, innovators, and future founders to own the end-to-end technology strategy. Lead a world-class engineering team, fostering a culture of innovation, excellence, ownership, and continuous learning. Work closely with me, other partners, and the leadership team to align the product You ll get the opportunity to work directly with me, the Founder and play a pivotal role in crafting a high-performance, scalable SaaS platform capable of supporting millions of requests per second , all while fostering a world-class engineering culture. For the right candidate, this role offers a clear path to evolve into a broader leadership position and potentially grow into a co-founder role , based on demonstrated impact and alignment with our mission. What s in it for You? Experience one of the most intense entrepreneurial boot camps by becoming part of an exceptional team thats revolutionizing how the commercial industry operates in the North American market. Our ambition is to emerge as a leading SaaS unicorn from India. This is your chance to make a transformative impact on an industry that has long lagged in technology. With AI as a game-changer, we re addressing a critical need and our customers are already loving what we ve built. Real Customer Impact : You re getting to work with Customers who already love us, and you ll get the chance to interact and work for a highly valued product by the customers delivering real results. This is not just an engineering role but a strategic role that combines product and engineering. You ll have the opportunity to talk to customers, understand the North and South American market, identify their pain points, and make strategic decisions about new products and how AI can solve their problems. You ll engage directly with customers who value our solutions and play a key role in delivering products that drive meaningful change. We ve identified a really strong need, the customers are already loving us and as the Engineering Lead, you ll get the chance to lead the charge in reshaping the trades industry sector through AI in an industry long overdue for modernization. You will be in a high-learning and growth environment where we truly value growth almost like a co-founder role. Take on end-to-end ownership of the technology strategy and roadmap and get the opportunity to change and scale the direction of the product to release a tighter product market fit If you ve always aspired to become a founder, this role provides the chance to grow into a broader leadership position or potentially a co-founder role by solving impactful challenges and delivering results. Play a significant part in defining company culture, shaping the product, and scaling the business. Introduce cutting-edge technology to compliance-regulated trades, making a tangible impact on businesses and communities alike. Work with a driven, youthful, and vibrant team backed by professionals from top-tier Silicon Valley investors, seasoned advisors, and mentors from UC Berkeley, Google, and Amazon Receive substantial equity opportunities , ensuring alignment with the company s long-term success. Gain recognition for driving the company s journey to becoming an industry-defining leader. @ ZenTrades. AI, You Will Work closely with the founder and the leadership team to align the technology roadmap with market needs and strategic objectives. Build the AI agent with a team that functions really well Create a culture of engineering excellence by fostering growth curves for team members and implementing world-class engineering processes. Build and scale a reliable, high-performance SaaS platform capable of handling millions of requests per second. Use sound technical judgment that transcends specific technologies, solving the hardest problems with elegance. Collaborate with cross-functional teams to deliver the best possible customer experience. Integrate AI-driven solutions into the platform, leveraging data-driven insights to optimize customer outcomes. Balance immediate product enhancements with a long-term architectural vision for scalability and innovation. Actively engage with customers to understand their pain points and translate those insights into actionable product strategies. Refine and expand the product offering to ensure tighter alignment with customer needs and market opportunities. Work hand in hand with the founder to define company culture, shape the product, and scale the business to new heights. You Will Fit Right In If You Have experience building scalable and highly reliable coding practices that elegantly solve our customer needs. Participate and promote architectural initiatives, balancing long-term velocity with short-term customer needs Driven and possess the ability to make a transformative impact in an industry that has historically lagged in technology and are excited to leverage AI as a game-changing force for innovation and growth. Demonstrate exceptional leadership skills, fostering a culture of ownership, innovation, and excellence within the engineering team. Have experience collaborating with leadership to align technical strategy with business objectives. An understanding of the North American market for future SaaS product-market fit is crucial. Love to code and is ambitious as well as hungry to make an impact. You are curious, open-minded, and confident in your engineering abilities Are data-driven, customer-focused, and motivated to solve real-world problems with cutting-edge technology. Have experience building enterprise applications. You love languages, libraries, and databases but youre not wedded to any of them. Have some experience with Product architecture Are ready to aggressively push your code out to our customers and you are committed to building a flawless customer experience. We are a team with a passion for great user experiences on mobile and the web and want to work with someone who makes this a priority. Have a solid understanding of user-centered interaction design and agile development methodology Can design and write well-structured, easily maintainable, well-documented code that balances beauty and pragmatism Are smart, get stuff done, have great energy, and thrive in a fast-paced environment. Ideally, you d also have experience in iOS/Android development but we also understand that smart engineering leaders can pick things up quickly! Are comfortable working in an extremely fast-paced and open environment Have an Entrepreneurial mindset. You have tried your hands on building a company from ground zero Why Now? The compliance-regulated trade industry is on the brink of transformation. The recent ServiceTitan IPO highlights the massive potential in this sector, and ZenTrades. AI is uniquely positioned to lead the next wave of innovation. With a proven product-market fit, strong customer traction, and a clear vision, we re poised to redefine the industry with AI at its core. If you re a visionary Tech Leader , builder, and innovator, this is your opportunity to make a lasting impact, we d love to connect with you. If the above sounds interesting to you and you have a knack for building something please fill out the below form and we will get in touch with you as soon as possible.

Position :- JAVA Developer Exp:- 6+yr Location :- Bangalore contract :- 1 year Please share some good Java profiles for Java Micro services, Postgres, Kubernetes 6+ Years of hands on experience in designing and developing enterprise-level Java applications, including web applications, APIs, and microservices. Expertise in Java frameworks like Spring, Hibernate and familiarity with web technologies and RESTful APIs. Experience with version control systems (Git) Strong problem-solving skills, analytical thinking, and the ability to architect scalable and performant Java applications that meet business requirements. Proficiency in applying design patterns to architect enterprise-level Java applications and microservices. Proficiency in analyzing business requirements, user stories, and technical specifications to design and deliver microservices solutions that meet project objectives. Experience with database technologies Oracle, or PostgreSQL, and proficiency in SQL queries and database design. Excellent communication and leadership skills, with the ability to work effectively in a collaborative team environment and lead technical initiatives Java, Kuberenate, Microserivce, Postgres

Position Sustaining Engineering Customer Escalation Manager (India), who will be responsible for situation management of highly Escalated/Executive RDBMS/Exadata issues across the critical India/EMEA Timezone within the Global Database Product Development Team The role requires a proven high level of RDBMS hands on technical experience across the Oracle RDBMS Product stack, along with strong analytical technical problem solving experience in a pressurized situation. (Strong Exadata Server and Cell Software experience would be an added benefit) Role Details From initial problem review and investigation, providing mitigation options whilst clarification of problem underway, through to the engagement and coordination of Development technical resources to further review the issue. This requires strong technical leadership and coordination skills to drive the investigation, as well as strong communication and management experience to provide Executive level investigation status update to Oracle Development Senior Executives. The successful candidate will also help to develop better situation handling and engagement processes to streamline future issue handling, whilst also providing Product improvement suggestions across the Product Stacks. Candidate Profile Strong Oracle RDBMS Technical experience. Excellent Technical problem solving and analytical skills, with a proven track record of issue identification and clarification of issues, and the ability to apply basic Problem-Solving techniques to question, triage diagnostics and understand Database and Exadata technical issues. Strong independent and self-reliant leadership, with proven track record of being able to coordinate and communicate with all interested Stakeholders across multiple Technical and Product areas up to and including Senior Executive Level. Be able to think on feet whilst remaining calm, level headed, and clear in communication within the scope of highly heated situations. Strong Leadership, organizational and coordination skills to lead technical resources required for investigation and problem resolution. Be able to provide in-depth written status updates at both Technical and Senior Executive/CIO level. Provide feedback to help Product improvements and develop future situation and engagement processes. Work independently as lead contact for Sustaining Engineering with Product Area. Must Have Strong independent and self reliant leadership, with proven track record of being able to coordinate and communicate with all interested Stakeholders across multiple Technical and Product areas up to and including Senior Executive Level. Excellent Technical problem solving and analytical skills with proven track record of issue identification and clarification, along with previous Database experience. Be able to think on feet whilst remaining calm, level headed, and clear in communication within the scope of highly heated situations. Need to be able to: Strong Leadership, organizational and coordination skills to lead technical resources required for investigation and problem resolution. Provide in-depth written status updates at both Technical and Senior Executive level. Provide feedback to help Product improvements and develop future situation and engagement processes. Work independently as lead contact for Sustaining Engineering with Product Area. Career Level - IC5 Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.

Job Category: IT Job Type: Full Time Job Location: Hyderabad Location- Hyderabad Experience- 8+ PM with Java or Salesforce development EXP Candidate should have software development experience with minimum 10 yrs exp. PFB JD 1.Techno Functional Project Manager with around 10 -12 yrs of experience, who has good knowledge on the Software Development and guide Tech lead on need basis. 2. Prepare the Project plan, work with cross commits and driving the project 3. Taking care of the new Intake requests, working with cross commits, facilitating the project meetings, Publishing the MoM s, follow up on Action items and working till closure. 4. Co-ordinating with team for the task completion 5. Sending weekly project status to leadership 6. Maintaining the JIRA board for the project 7. Good communication skills, strong thought leadership, able to collaborate and develop trust and relationship at the same time focus Kind Note: Please apply or share your resume only if it matches the above criteria

Job Category: IT Job Type: Full Time Job Location: Hyderabad Exp: 10+ Location: Hyderabad Detaild JD 1.Techno Functional Project Manager with around 10 -12 yrs of experience, who has good knowledge on the Software Development and guide Tech lead on need basis. 2. Prepare the Project plan, work with cross commits and driving the project 3. Taking care of the new Intake requests, working with cross commits, facilitating the project meetings, Publishing the MoM s, follow up on Action items and working till closure. 4. Co-ordinating with team for the task completion 5. Sending weekly project status to leadership 6. Maintaining the JIRA board for the project 7. Good communication skills, strong thought leadership, able to collaborate and develop trust and relationship at the same time focus Kind Note: Please apply or share your resume only if it matches the above criteria.

Responsibilities In this position, individuals are responsible for setup / installation , configuration , and customization of technical solutions, applications, or process designs for the client s purchased or outsourced technology and business outcome solutions. Individuals in this position work independently and may also run workshops, lead technical discussion and deployment activities. Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems. Identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. Works directly with clients on-site or provides project support remotely. Works on pre-sales activities. Demonstrates problem solving capabilities and learns new technologies quickly. Completes project related expense reports and timesheets on time. Completes daily or weekly progress reports on time. The successful candidate will also run workshops, lead, technical discussion and deployment activities. Education / Qualifications

What does a successful Oracle PL/SQL Developer - Application Support do At Fiserv, an Oracle PL/SQL Developer in the Application Support role is a key asset in ensuring smooth, error-free application functioning. This role is pivotal in managing and resolving technical issues, coding, and interacting seamlessly with various stakeholders to deliver exceptional technical solutions in the financial services domain. What you will do: Develop and analyze SQL queries and PL/SQL code. Debug, write, and review packages, stored procedures, functions, triggers, views, and other database elements. Collaborate effectively with Subject Matter Experts (SMEs), Architects, Core Technology experts, and Business Analysts. Support both new and existing product lines while maintaining high standards of code quality and reliability. Work efficiently within a team environment to troubleshoot and resolve complex issues with a proactive approach. Fulfill tasks during the shift from 3:00 PM to 12:00 PM to provide robust support and application stability. What you will need to have: 3+ years of experience with Oracle PL/SQL programming and SQL proficiency. 3+ years of experience in developing and analyzing complex SQL queries and optimizing PL/SQL code. 2+ years of experience in collaborating with various stakeholders, including SMEs and Business Analysts, to deliver solutions. Proven experience working on large-scale products within the financial services or banking domain. Bachelor s degree in Computer Science, Information Technology, or a related field and/or equivalent military experience. What would be great to have: 2+ years of experience in the banking domain for deeper application context and preemptive issue resolution strategies. Strong analytical skills to identify and resolve potential issues proactively, enhancing the applications performance and reliability. Excellent communication skills to articulate technical concepts effectively to non-technical stakeholders. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook

Key Responsibilities: Lead the design, development, and delivery of enterprise-grade digital solutions on Optimizely CMS and/or Commerce Cloud. Collaborate with cross-functional teams including developers, UI/UX designers, QA, and DevOps. Conduct client workshops, requirement gathering, and technical solutioning. Define architecture, establish coding standards, and ensure best practices in implementation. Manage project timelines, risks, and deliverables with agile practices. Oversee integrations with third-party systems like CRMs, ERPs, payment gateways, DAMs, etc. Provide technical mentorship and support to development teams. Drive innovation and continuous improvement in solution delivery using Optimizely s latest features. Maintain strong client relationships and ensure high levels of customer satisfaction. Required Skills and Experience: Proven expertise in Optimizely CMS and Optimizely Commerce Cloud. Strong .NET/C# development background. Experience with Optimizely DXP, deployment pipelines, and cloud-based infrastructure (Azure preferred). Solid understanding of front-end technologies (HTML5, CSS3, JavaScript frameworks). Experience integrating with APIs, RESTful services, and external platforms. Familiarity with personalization, A/B testing, search (Optimizely Search & Navigation), and analytics features. Strong understanding of content modeling, workflows, and CMS design best practices. Prior experience in leading multi-disciplinary teams and managing technical delivery. Excellent communication, leadership, and stakeholder management skills. Optimizely certifications (Developer, Architect, Commerce) are a strong plus.

Job Role: Azure DevSecOps SME Experience: 8-12 yrs Job Description Hands on experience in Application modernization, Azure Devops and Terraform for the migration and Transformation project. Excellent skills in IaC, automation and Devops are highly desired. On premises Application Migration Performing discovery and assessment on the on premise VMs, Physical servers. Experience in migrating applications, database servers from on premise to azure cloud Understanding Azure cloud landscapes, landing zone, virtual network, application landing zone Migrating on premise workload using re platform migration strategy. Performing cutover activities and hyper care support post migration. Azure DevSecOps & Terraform (IaC) Experience in designing, implementing, and managing Continuous Integration/Continuous Deployment (CI/CD) pipelines using Azure DevSecOps or similar tools. Knowledge of Infrastructure as Code tools like Terraform for automating infrastructure deployment and software deployment. Automate software deployments, infrastructure provisioning, and other repetitive tasks using tools like AQUA, SonarQube, etc. Azure DevSecOps integrates security practices into every stage of the DevOps pipeline Hands on experience in Red Hat Open shift and Azure Red Hat Open Shift (ARO). Hands on experience in PaaS.

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. The ideal candidate is interested in being part of a nimble team, passionate about innovating for customers, and has a track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. The role requires leaders with technical depth to guide the development process, and project management skills to insure the proper solution is delivered to customers. The person has an attention to detail to deliver solutions that delight customers. A day in the life About Amazon Music Amazon Music reimagines music listening by enabling customers to unlock millions of songs and thousands of curated playlists and stations with their voice. Amazon Music provides unlimited access to new releases and classic hits across iOS and Android mobile devices, PC, Mac, Echo, and Alexa-enabled devices including Fire TV and more. With Amazon Music, Prime members have access to ad-free listening of 2 million songs at no additional cost to their membership. Listeners can also enjoy the premium subscription service, Amazon Music Unlimited, which provides access to more than 75 million songs and the latest new releases. Amazon Music Unlimited customers also now have access to the highest-quality listening experience available, with more than 75 million songs available in High Definition (HD), more than 7 million songs in Ultra HD, and a growing catalog of spatial audio. Customers also have free access to an ad-supported selection of top playlists and stations on Amazon Music. All Amazon Music tiers now offer a wide selection of podcasts at no additional cost, and live streaming in partnership with Twitch. Engaging with music and culture has never been more natural, simple, and fun. For more information, visit amazonmusic.com or download the Amazon Music app. - 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelors degree in computer science or equivalent

Type : Contract with Client Exp: 6+ Years Location: Banaglore, Hyderabad,Pune, Chennai JD -Develop, test, and support custom Dynamics AX12, and D365 solutions Support and extend integrations of AX12 with our Dynamics 365 CE, MDM, and ServiceNow systems utilizing AX integration technologies Develop high-quality solutions with performance planning in mind Perform ad-hoc troubleshooting of AX performance, functional and technical issues Write Technical Design documentation, communicate with business users to clarify requirements, and contribute to the design sessions Collaborate with developers and software engineers across various teams as required to implement the functionality or integrations assigned Perform code review and continuously improve X development quality Participate in project planning and status update meetings Participate in the release cycle, merge code, use version control systems, follow change control processes

Description Job Summary: The Staff SCADA Engineer is a senior-level individual contributor who serves as a technical lead, responsible for the design, development, deployment, and support of advanced SCADA solutions for large-scale, global projects. This role requires hands-on expertise and leadership in technical execution, including mentoring of junior engineers, though it does not involve direct people management. The ideal candidate brings deep SCADA experience preferably with Ignition solid engineering design background , strong database knowledge (MySQL ideal) , and outstanding communication skills to collaborate effectively across diverse stakeholders. Responsibilities: Serve as the technical lead on complex SCADA projects, setting direction for architecture, integration, and implementation. Lead the design and development of HMI screens and SCADA control logic to meet performance, security, and usability standards. Leverage experience with MySQL (or similar relational DBs) for data acquisition, storage, and performance optimization within SCADA systems. Utilize Inductive Automation s Ignition SCADA (or comparable platforms) to develop scalable, high-performance systems; heavy Ignition experience preferred , though strong general SCADA experience with light Ignition exposure will be considered. Ensure secure and reliable data communication between field devices, SCADA systems, and cloud platforms. Apply engineering design principles to drive innovative and reliable control system architectures. Collaborate with cross-functional engineering, product, and customer teams to deliver high-quality SCADA solutions. Provide technical mentorship to junior engineers, supporting knowledge sharing and skill development. Lead advanced troubleshooting and problem-resolution activities across all levels of the SCADA infrastructure. Enforce best practices in system security, reliability, and maintainability throughout all deployments. Manage timelines, deliverables, and resource allocation across multiple SCADA project lifecycles. Communicate clearly and effectively with technical and non-technical stakeholders, including internal teams, customers, and executive leadership. Work overlapping hours with US-based customers to support real-time collaboration and project success. Participate in an on-call rotation to handle customer support issues, including occasional overnight and weekend coverage. Must-Have Qualifications: Demonstrated experience with Ignition SCADA ; light experience acceptable with strong overall SCADA proficiency. Strong hands-on knowledge of relational databases , preferably MySQL . Solid background in engineering design within industrial automation or control systems. Exceptional communication skills , with the ability to translate complex technical topics for diverse audiences. Total industry experience 10+ yrs

7+ yrs of relevant experience and have worked in at lease 2-3 Workday BIRT (Business Intelligence and Reporting Tools) projects as a Senior Developer Workday BIRT (Business Intelligence and Reporting Tools) Have strong understanding of key modules of Workday and necessary workflows within Workday Strong client communication and ability to work with US stakeholders independently without assistance Ready to work during overlapping hours during US EST morning.

About Us SoluteLabs is an AI-powered Product Engineering firm focused on crafting digital experiences for startups, mid-market companies, and enterprises. Based in Ahmedabad, weve been around for 10 years now, with a team of 50+. Our Clients include NDTV Profit, Roche, Synergy Group, Amagi, Tata 1mg, Modulus Finance, Ivy Mobility, The Ken, and others. About the Role Onsite Working Days- 5 days/week Reporting to: Department Tech Lead. Exp required: 2 to 3 years SoluteLabs is looking for experienced front-end developers, preferably with experience in React JS. You are expected to be proficient in developing complex and scalable products, which involves converting the design into pixel-perfect UI components, integrating it with complex API calls, and writing business logic. We primarily focus on using NextJS as our framework of choice and also use ReactJS in some of the products. You will be Responsible for: A great JavaScript developer who is proficient with React.js and NextJS Framework/ Your primary focus will be developing and implementing user interface components following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the application are robust and easy to maintain. You will coordinate with the rest of the team working on different infrastructure layers. Therefore, a commitment to collaborative problem-solving, sophisticated design, and a quality product are essential. Generating error-free code and compliance with SOW Managing development processes & working notes Growing technical skills and being an active part of technical transformation in the company When required, managing client communication for projects assigned Reporting on project activities and ensuring timely completion of projects/assignments Guiding Jr. Developers in the completion of their work About You Knowledge of JavaScript: Events & their propagation, async/await, promises ES6+: Destructuring, spread operators, arrow functions, let/const, Map/Set, Generator functions, async/await, etc. ReactJS: Composition pattern, react portals, Practical usage of HOCs, context API, complex state management, memoization, refs Understanding of APIs, either REST APIs with store-based state management OR graphql with cache-based state management tools like apollo graphql or any other similar library. Fast-paced learning of new npm libraries and HTML/CSS (Preferably tailwindcss) Build tools - create-react-app, npm, Webpack/Parcel/Rollup, Babel, ESLint, prettier. Source control - git. Optimization techniques (Code-splitting, Chrome dev tools, Bundle analyzing, react/redux dev tools) Nice To Have Progressive WebApp and configuring service workers. GraphQL/Apollo client. Deployment (AWS or any static hosting solution, Vercel) Tools to make JavaScript a statically typed language (e.g., Flow, TypeScript). Benefits Competitive salary and compensation Training and sponsored certifications Open and friendly culture 30 Annual Paid Leaves Company-sponsored health insurance for you and your family

This is an exciting opportunity for an experienced software engineer with a proven track record in developing Web applications. As an experienced Software Engineer, you should have the skills to analyze the requirements from customers, work closely with Architect, Tech Lead and team to design and develop complex software systems using web technologies. Objectives of this Role: Collaborate closely with the Technical Lead to design and develop complex web applications. Complete ownership of the development from requirement captures till final delivery. Responsibilities: Translate web design mockups and feature requirements into functional web applications using HTML, CSS, and JavaScript frameworks such as React and Next JS. Write clean, maintainable, and reusable code and conduct code reviews to ensure adherence to coding standards and best practices. Deliver quality work products within schedule. Support customer in QA testing. Work Experience Must Have Proven experience in building data intensive dynamic web applications. In-depth understanding of JavaScript, Type Script, HTML5, CSS3. Excellent knowledge and working experience in React and Next JS Solid understanding of responsive and adaptive design. Familiarity with RESTful APIs. Excellent problem analyzing skills and documentation skills. Strong communication & collaboration skills to integrate well into our highly collaborative environment. \u25A0 Good to Have: Experience in Micro Frontends, Backends for Frontends Design patterns. Experience in secure Web applications. Experience in version control systems such as Git. Experience in Equipment (Machine) control software development.

What you will do Open Blue Edge group is playing a key part in realizing the promise of our digital transformation initiative - Open Blue. This group focuses on technologies like edge computing, ML Model Edification and running ML Model at the edge with constrained resources in the most optimized way. Staff Engineer SDET position will focus on ensuring the best possible quality of the product. This position will participate in Automation - both API and UI. How you will do it Good verbal and written communication in English Language with an ability to express and understand complex technical concepts Drive test plan reviews. Help correct existing coding standards and/or define improves one. Analyzing, troubleshooting, and providing code fixes for reported problems in test scripts and change requests. Participate in technical discussions; propose solutions and alternatives. Interact with Architects and other Sr members of the team to ensure that solution fits with overall architecture. Developing proof-of-concept prototypes; Providing work estimates Aid developers and support personnel as needed to determine system problems Should have can do attitude and initiative to start and complete the assigned activities. Job Location Bangalore What we look for Required Qualification - MCA, B. Tech. or M. Tech. in Computer Science, Electrical or Electronics. Must have experience between 6-10 years in Protocol like BACnet, Modbus, OPCUA. Must have experience in configuring and validating protocols like Modbus, bacnet. Must be able to perform in an individual contributor role and must be willing to step-up in the role of hands-on technical lead as required. Experience of working with globally distributed teams. Awards and Recognitions Great Place to Work-Certified, Oct 2023 - Oct 2024 Honored with a NASSCOM Enterprise Cloud Adoption Award for our commitment to leveraging cloud technology for sustainability.