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12.0 - 15.0 years
15 - 20 Lacs
Gurugram
Work from Office
Role Summary The DGM/GM Technical Operations and Deployment will lead end-to-end technical execution across deployment projects and ongoing operations. This role involves managing team, coordinating with cross-functional departments, ensuring compliance and quality, and driving timely and cost-effective deployment and Tech Ops services or infrastructure. Role & responsibilities Technical Deployment Lead the planning, execution, and monitoring of infrastructure or application deployment projects (system installation, platform integration). Define deployment strategies, timelines, and resource plans in coordination with project stakeholders. Ensure seamless integration with existing systems an...
Posted 4 months ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As the Manager of Digital Solutioning at our organization, your primary goal will be to create, build, and deploy innovative Digital Products and Solutions across various channels and verticals globally to drive MasterCard's growth. You will be an integral part of the Digital Solutioning team, collaborating with digital, acceptance, and issuance partners to implement these solutions, innovate, and shape the product roadmap based on their valuable feedback. If you are someone who is passionate about developing and implementing Digital Products and Solutions, analyzing process flows, designing architecture, and solving real-world problems with scalable engineering solutions, then this role is ...
Posted 4 months ago
2.0 - 6.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Role Overview The Customer Success Engineer will play a hybrid role,bridging technical product support and customer onboarding. This person will be responsible for addressing technical queries, helping customers onboard smoothly, and supporting users who may not be tech-savvy, particularly in Hindi-speaking regions. Key Responsibilities Handle platform-related queries, e.g.: Where do I upload my product catalog? Which API do I use to integrate a specific feature with Shopify? Support the onboarding process for new customers on the Talkinshop platform. Explain product features and technical solutions clearly and simply, avoiding jargon. Troubleshoot issues, guide users step-by-step, and resol...
Posted 4 months ago
3.0 - 5.0 years
10 - 14 Lacs
Chennai
Work from Office
We are seeking a skilled Technical Integration Analyst to join our Professional Services team. In this role, you will be responsible for planning, executing, and supporting the integration of our enterprise SaaS platform with client systems. You will serve as the technical liaison between our clients and internal teams, ensuring seamless API, SSO, HRIS,LMS, and other third-party system integrations during implementation and post-go-live phases. Key Responsibilities: Integration Planning & Execution: Collaborate with client technical teams to understand integration requirements and constraints. Translate business and functional requirements into technical specifications. Configure, develop, a...
Posted 5 months ago
7.0 - 12.0 years
20 - 25 Lacs
Chennai
Work from Office
We are looking for an experienced SAP Techno Functional Consultant with a strong expertise in SAP ABAP, specifically in the SD (Sales and Distribution) and MM (Materials Management) modules. The ideal candidate will possess a deep understanding of SAP R/3 environment and its technical functionalities, as well as proficiency in handling complex technical scenarios while managing multiple projects. As a Senior SAP Technical Consultant, you will act as the subject matter expert, assisting with project delivery, troubleshooting, performance tuning, and ensuring seamless technical integration. You will collaborate with both business users and technical teams to deliver solutions that meet busines...
Posted 6 months ago
5.0 - 7.0 years
2 - 9 Lacs
Mumbai, Maharashtra, India
On-site
Develop and manage a portfolio of customer accounts Help customers realize value from their investment in IDfy products Educate the customer on using best practices, share industry benchmarks on key metrics Analyze customer usage data to improve product utilization Communicate with Product teams to provide the voice of the customer internally within IDfy Work closely with the Account Management team to unlock cross-sell and up-sell opportunities within each account Improve onboarding and technical integration processes Help customers get their top priority issues resolved swiftly by working with cross-functional teams within IDfy Track and improve key churn metrics, NPS, CSAT Manage the over...
Posted 6 months ago
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