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3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As an Analyst or Senior Analyst at our company, you will play a crucial role in ensuring the effective training of our Fortune 1000 clients. Your responsibilities will revolve around managing end-to-end training tasks, which includes creating training content, delivering training to clients, and mentoring project consultants to ensure high-quality training within project timelines. Your role will provide you with high visibility and regular interaction with consulting leadership and consultants as the main point of contact from our company. It is essential for you to be well-organized, detail-oriented, and possess excellent communication skills. **Key Responsibilities:** - Deliver product tr...
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Title: Associate, Operations Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Maintain service level agreement for new cases. Assign Cases out to the appropriate Engineers within the defined SLA. Provide accurate response on Severity issues, expired and misroute cases Work hand in hand with the Team Managers in identifying engineers who can work on providing accurate solution to customer issue an...
Posted 2 weeks ago
1.0 - 3.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Title: Associate, Operations Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Maintain service level agreement for new cases. Assign Cases out to the appropriate Engineers within the defined SLA. Provide accurate response on Severity issues, expired and misroute cases Work hand in hand with the Team Managers in identifying engineers who can work on providing accurate solution to customer issue an...
Posted 3 weeks ago
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