Technical Implementation Specialist (Python and Excel)

Wiser Solutions

2 - 7 years

3 - 6 Lacs

vadodara

Posted:1 week ago| Platform:

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Skills Required

unix computer science backend linux workflow troubleshooting operations monitoring sql system administration

Work Mode

Work from Office

Job Type

Full Time

Job Description

Wiser is the leading provider of actionable data for better decisions. Wiser collects and analyzes online and in-store data with unmatched speed, scale, and accuracy. The Wiser platform then blends these insights with advanced workflow software to drive business value for brands and retailers. Using a unique combination of data science and human validation, Wiser offers integrated solutions for every aspect of retail, all in one place. Essential Functions Wiser is looking for a talented and passionate Technical Implementation Specialist colleague to join our team. As part of our online price intelligence operations team, you will be responsible for onboarding new and supporting existing eCommerce clients. On a daily basis, you will come up with creative solutions to complex problems and learn new skills to complement your existing abilities. Some of the interesting challenges youll be facing are learning the idiosyncrasies of Wiser bots, utilizing Python to identify efficient methodologies, and balancing multiple tasks at one time.

This is an evening shift job and will require working in the following time shifts based on Daylight Saving Time (Refer: Daylight saving time in the United States)

During Daylight Saving Time: 6 PM IST to 3 AM IST

RESPONSIBILITIES:-

Handle any minor/major operational tasks in a timely manner.
Ensure the ongoing functionality of customer systems monitoring the system, jobs, import, and export processes.
Become a backend/database expert for our price intelligence product.
Assist in troubleshooting product issues.
Assist the customer engagement team with system administration by processing requests to update and maintain various data points.
Set up and maintain an interactive dashboard for clients to review results.
Act as QA and review code when fixes or code changes are made.
Partner with software developers, customer engagement, and sales teams to deliver mission-critical market intelligence to Wiser s eCommerce customer portfolio.
Develop and implement processes, procedures, and tools to continuously improve operational efficiency, customer satisfaction, and goal attainment for our customers.
Help to develop, document, and implement support processes and metrics for the team on Confluence.
Maintain regular and reliable work attendance.Qualifications

BA/BS degree in Computer Science or related field
Good working knowledge of the internet (advanced searching capabilities)
Strong analytical skills
Strong problem-solving and communication skills
Organized with attention to detail, professional attitude, and dependable
Ability to work independently, multi-task, and thrive in a fast-paced environment
2+ years of experience writing code in Python.
Experience using SQL/NoSQL to retrieve data preferred
Experience with version control/Github preferred
Experience crawling, parsing, and reporting large datasets preferred
Bash scripting experience in UNIX/Linux environment preferred

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Technical Implementation Specialist (Python and Excel)