631 Technical Helpdesk Jobs - Page 9

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -32k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9901777673 / 6364808230 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

JD: * IT & Troubleshooting skills& Technical Support skills *Hands On servers-VMWARE,Network devices * Strong communication skills, both written and verbal * Able to handle B2B & B2C Calls directly from UK permanent Night shift 7397174948

Position Description • Respond to requests for technical assistance by following prescribed procedures. • Research reported incidents using available information sources and tools. • Diagnose, triage and resolve hardware, software, applications or basic network-related incidents • Log all contacts and document all the activities and results accurately and completely within the incident management tool. • Assign unresolved tickets to the appropriate support team. • Proactively monitor, follow up and expedite the resolution of assigned and pending tickets. • Identify and escalate tickets requiring urgent attention and action. • Stay current with system information, changes and updates. • Adhere to work schedules, attendance and leave policies. Expected to work in a 24/7 environment on rotational shifts • Comply with CGI and Clients IS/IT policies, code of conduct and quality standards • Participate in the recruitment process for initial member screening • Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax • Knowledge of customer service principles and practices, ITIL and ITSM • Knowledge of IT applications, systems and networks • Experience in handling technical support for an international organization • Problem analysis and solving • Learning, adaptability and attention to detail • Ability to type while handling customer contact • Tolerance to stress, performance driven and continuously improving work experience required: 1. Worked as Service Desk / Helpdesk support technician as Level 1 technicians within his/her team, handling calls in for an Internataional / Global client (preferred North American/ European experience).

Job Opening For Service Desk Qualification- Graduation required Profile- Service Desk, Incident Management, SLA, Ticketing tools. Experience minimum 1+Service Desk Package upto 4LPA Location- Pune Work Mode- Work from Office 5 days working & US shift For more information contact Priyanka Contact no- 9366772439 mail id- priyanka@manningconsulting.in

Warm Greetings, Job Title: Associate CEC Operations (Voice & Ticketing Support) Company: Rivera Manpower Services (Hiring for Tesco) Job Location: Whitefield, Bangalore CTC: 3.5L – 5.4L per annum Experience: 0–3 Years Walk-in Drive: Call & book your interview slots Contact: 7829336034 / 7829336202 / 9986267393 Job Description: Tesco is hiring Associates for CEC Operations. In this role, you will support colleagues from the UK & Ireland by resolving voice and ticket-based queries related to internal systems and operations. Key Responsibilities: Handle voice & ticket-based support for internal Tesco users Troubleshoot issues with accuracy and speed, ensuring queries are resolved within SLA Apply logical thinking and attention to detail to understand and resolve issues correctly the first time Create reports from various databases for issue summarization Follow Tesco’s Business Code of Conduct and demonstrate integrity in support delivery Collaborate with internal teams and escalate issues when necessary Work in UK shifts (including weekends on rotation) Eligibility: Freshers or candidates with up to 2 years of experience Must have excellent communication skills – English speaking, reading, and writing Strong logical reasoning and active listening Basic MS Office and numeracy skills Open to UK rotational shifts Perks & Benefits: Opportunity to work with a global retail leader Great office environment and team culture Learning & growth opportunities across international processes Walk-in Interview Slots Filling Fast! Call/WhatsApp to Book Now: 7829336034 / 7829336202 / 9986267393 / (Interviews: Monday–Friday, 10 AM – 5 PM)

IT Infrastructure & Support Engineer Job Description --- Job Title: IT Infrastructure & Support Engineer Location: Bengaluru Department: Engineering Reporting To: IT Manager Experience Level: 3-5 Years Employment Type: Full-time --- Job Summary We are seeking a proactive and detail-oriented IT Infrastructure & Support Engineer to join our IT team. This role will support the IT Manager and collaborate with our current System Administrator to manage the office infrastructure, provide day-to-day technical support, and assist in maintaining a secure and compliant IT environment. --- Key Responsibilities Administer and support Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, licensing, onboarding/offboarding) Configure, monitor, and troubleshoot firewalls (e.g., Fortinet, SonicWall), routers, and switches Provide technical support for Windows, Linux (Ubuntu/CentOS), and macOS Handle desktop/laptop issues, perform installations, upgrades, and patch management Assist in managing cloud environments (Azure/AWS preferred) Maintain and update IT asset inventory: tagging, lifecycle management, license tracking Deploy, manage, and monitor Endpoint Protection and Data Loss Prevention (DLP) solutions Support internal/external audits and help maintain compliance with ISO 27001, SOC 2, and internal IT policies Create and maintain IT documentation, including procedures, network diagrams, and asset records Collaborate with third-party vendors and service providers when necessary Monitor overall system performance and proactively resolve issues --- Key Requirements 3-5 years of hands-on experience in IT support, infrastructure, or system administration Strong technical knowledge of: Microsoft 365 Administration Firewall and network device configuration Endpoint Protection & DLP solutions Operating systems: Windows, Linux, macOS Familiarity with Azure, AWS, or other cloud platforms Understanding of IT asset management best practices Exposure to compliance frameworks like ISO 27001, SOC 2 Strong troubleshooting skills and the ability to work with the team. Excellent verbal and written communication skills --- Preferred Certifications (Optional but desirable) Microsoft Certified: Azure Fundamentals / Microsoft 365 Administrator CompTIA Security+ / Network+ Cisco CCNA / Fortinet NSE (Level 12) ITIL Foundation

Warm Greetings from Rivera Manpower Services, Were hiring for a Technical Support US/UK Shift role with a leading premium tech brand ! If you have a knack for solving problems and great communication skills, this is for you! Role: Technical Support Executive Location: Bangalore Shift: Afternoon / evening Shift Eligibility: Freshers & Experienced Candidates Welcome Languages Required: English & Hindi Joiners: Immediate Joiners Preferred Key Responsibilities: Troubleshoot basic technical issues related to speakers, headsets, and audio devices Assist customers via voice calls and deliver clear, effective solutions Provide excellent customer experience by maintaining professionalism and empathy Follow standard troubleshooting scripts and escalate unresolved cases appropriately Log interactions and resolutions accurately Requirements: Strong communication in English and Hindi Basic technical understanding of electronic devices Customer-focused with good problem-solving skills Willingness to work in a fast-paced, service-driven environment To Apply / Book Your Interview Slot: Call or WhatsApp: DHARSHAN - 7996002799 Limited slots available Apply now and be part of a premium tech support team! Warm regards, Team Rivera

Technical Support Advocate (ML-CS), Serve as the frontline representative for Microsoft’s consumer product support Role involves assisting end-users wit tech issues related to Windows OS, Microsoft 365, Surface Devices other Microsoft applications Required Candidate profile Handle Tier 1 & Tier 2 issues, escalating where required Offer remote assistance using Microsoft-approved tools Log all interactions accurately in the CRM/ticketing system Perks and benefits Perks and Benefits

Role - Team Lead Service Desk Should be a team lead designation on papers Immediate Joiner only / Serving Notice Exp - Min 4 years Skills - Microsoft application trouble shooting | Windows | service desk Loc - Hyd 9116324602 | teena.ghrs@gmail.com

Responsibilities: * Issue resolving provided by the department officers and receiving the calls and resolved the issues provided by the farmers/PRs/ field officers Looking for a Male Candidates Provident fund

Requirement: International Technical Support (Voice) Qualification: Graduated Fresher CTC: Up to 2.5 LPA Location: Pune (Hinjewadi)/ Bangalore(E-city) 24/7 Rotational Shifts / WFO ** 2 Months of training period in Mysore

Good Technical Knowledge in Operating Systems MS Office / Outlook Proxy Agents -Antivirus /DLP. Prioritize incidents/SR/CR via Helpdesk tool/ Should have knowledge or exposure on Incident Management tool. Excellent communication Skill- MUST. Required Candidate profile Exp:1+Years Location - Greater Noida Np :30 Days Mandatory skill-Excellent communication Skill- MUST. Should have knowledge on Incident Management tool Any Queries- kanchan@peshr.com/9867762401

What this job involves: Centralising all logs and requests What were looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, youll provide superior call logging servicesreceiving and logging complaints containing complete details of the requests. In line with this, youll tag each request with unique identity numbers to determine the nature of issues, and to dispatch them to the appropriate department. Youll also follow up on the progress of each request by coordinating with respective assignees and monitoring their response time. Furthermore, youll keep tabs on feedback and communicate with the requestor to ensure the closure of the task. Youll also prepare daily and weekly reports on call status, as well as monthly reports on recurring calls. Assisting building engineers in conducting analyses is also within your scope. Performing other ad hoc tasks As an expert in the field, you must be flexible in taking other responsibilities aside from your core tasks. Part of your mandate is to contribute to the monthly management report for our clients. Likewise, youll work closely with admin personnel in processing invoices. Likewise, youll be working side-by-side with both engineering and facilities departments in handling our contractors and developing operational procedures. Ensuring workplace safety is also within your scope. To do this, youll actively participate in health and safety reviews and identify potential risks. Youll also participate in emergency evacuation procedures as needed. Sound like you To apply you need to have: Proven industry experience Are you a degree holder with three to five years experience in facilities management Do you have a solid background in helpdesk operations and strong working knowledge of occupational safety Do you have a proven track record in rolling out improvement initiatives If you said yes to all these, then we encourage you to apply. Collaborative mind set At JLL, we believe that collaboration plays a central role in achieving successthats why you must demonstrate flexibility in working with a team. Likewise, you must possess a customer-centric focus and superior organisational skills to manage daily activities effectively. You must also be equipped with excellent communication skills to coordinate effectively with colleagues and clients.

Job Locations - Bhopal, Jammu, Dehradun, Bihar, Bangalore, Mohali, Delhi NCR Qualifications - Diploma or BSc. in Computer Science, IT, or Electronics. Job Description:- Field Network Helpdesk Responsibilities : Receive and log field connectivity complaints, guide users on basic troubleshooting steps, and escalate unresolved issues to technical teams. Network Core : Monitor core network alerts, log incidents, and escalate performance degradation or outages to higher support levels. Infra Server Helpdesk Responsibilities : - Log server-related issues, assist users with password resets and access problems, and escalate system alerts to administrators. Security Helpdesk Responsibilities: Monitor security dashboards, report suspicious activities, and escalate incidents to security analysts. Application Helpdesk Responsibilities: Log application issues, assist users with login and access problems, and escalate bugs to technical teams.

HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / customer support For More Details Call : HR smitha @ 9880964847(Call or whatsapp ) Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 4.25 LPA Shifts- Voice process Reqards, Smitha HR TEAM

Job description- Hiring for - Service Desk (Technical Support || International Blended) Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues. First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software. Should be Aware of PC/Laptop troubleshooting Both Hardware & Software. - Knowledge of networking and support, VPN, Active Directory. Qualifications : Experience with Min 6months-5 yrs of exp into technical support for international voice and Email are preferred Should have Excellent Communication Skills with Good Technical Knowledge. Only Immediate joiners are preferred. Work from Office/ Rotational Shift off/ Both side Transportation Provided. Contact Details ( Whatsapp only do not call ) HR Kunika - 7982044693 HR Parmeet - 8130840106 HR Sanskar - 7827333767 If Interested Please drop your cv on the mentioned number.

Knowledge on ITSM ticketing tools, Ticket allocation,Tcket closure, Follow ups with user Maintainign SLA's, Technical remote support, Good knowledge of excel, Tool expereince like SNOW,BMC remedy or Manage engine Required Candidate profile Minimum 1 years of experience in service desk Quick learner and good communication skills Adaptive & Flexible Taking new initiatives on the job.

Warm Greetings from Rivera Manpower Services, Were hiring for a Technical Support – Day Shift role with a leading premium tech brand ! If you have a knack for solving problems and great communication skills, this is for you! Role: Technical Support Executive Location: Bangalore Shift: Day Shift Eligibility: Freshers & Experienced Candidates Welcome Languages Required: English & Hindi Joiners: Immediate Joiners Preferred Key Responsibilities: Troubleshoot basic technical issues related to speakers, headsets, and audio devices Assist customers via voice calls and deliver clear, effective solutions Provide excellent customer experience by maintaining professionalism and empathy Follow standard troubleshooting scripts and escalate unresolved cases appropriately Log interactions and resolutions accurately Requirements: Strong communication in English and Hindi Basic technical understanding of electronic devices Customer-focused with good problem-solving skills Willingness to work in a fast-paced, service-driven environment To Apply / Book Your Interview Slot: Call or WhatsApp: 9380300644 / 7829336202/8431721735 Limited slots available – Apply now and be part of a premium tech support team! Warm regards, Team Rivera

Hi, We are hiring for International Technical process UG/Grad with 1 yr Exp. Customer service Salary upto- 36.5k in hand, 5LPA 24*7 shifts 5 Days working Roster offs Gurgaon Cabs Call/WhatsApp Lakshita- 8595954721 Isaac- 9821396952 Anu- 9910709744 Required Candidate profile Candidate must have excellent verbal and written skills. Must be comfortable with night shifts Need freshers with excellent communication skills.

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Surbhi 7880292299 *Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Troubleshoot common issues: OS (Windows/macOS/Linux), Office apps, VPN, network (DNS/DHCP), and peripheral devices Perform remote diagnostics using RDP or similar tools install/configure desktops, laptops, printers, scanners, and mobile devices Assist with onboarding: setup new workstations, user profiles, and software installations Escalate unresolved issues to senior technicians and vendors in line with SLA guidelines

Regular follow-ups with support engineers on open tickets, technical incidents (TIs), and pending customer issues.Act as a communication bridge between support team and internal stakeholders Required Candidate profile Manage basic ticket creation and closure tasks in helpdesk system (ZohoDesk/Freshdesk /others).Coordinate with technical teams for escalations, patching timelines, and follow-ups. Good spoken English.

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support & IT Service Desk! Location: Bangalore (Interview), Job Location : Pune or Bangalore Walk-In Dates: 4th July 2025 Time: 10:00 AM to 1:00 PM Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078, Land Mark : Sindhoora Convention Center Mode: 100% Work from Office (WFO) Who Were Hiring Were on the lookout for fresh graduates (01 year experience) who are enthusiastic, tech-savvy, and have a passion for customer excellence. If youre looking to grow with a global leader, this is your chance to start strong! Open Roles: 1. IT Service Desk Voice Support Troubleshoot and resolve issues on VPN, O365, Active Directory, Drivers, etc. Handle client queries over calls, chats, and emails Work with ticketing tools (e.g., ServiceNow, Remedy, Control M ) Understand OS platforms, basic networking & cloud concepts 2. Customer Support Voice Process Provide first-level resolution and empathetic customer care Handle objections, build rapport, and ensure smooth resolutions Stay informed on product updates and tools Log tickets, track cases, and ensure timely follow-up What You Need to Bring Excellent communication skills (written & verbal – English) Willingness to work in US time zones (Night Shifts) Any Full-time Graduate (No backlogs) Commitment to 100% Work from Office (No Hybrid) Readiness to complete client-specific training Ability to handle 24x7 rotational shifts Preferred: Basic understanding of IT troubleshooting, Microsoft Office tools, or any customer support certification Mandatory Documents to Carry Updated printout of your resume Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport) All original academic documents for verification: 10th & 12th Marksheets Graduation (All Semesters, CMM, Provisional & Degree Certificate) Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus. How to Attend the Walk-In Carry a copy of this email/invitation Register your application in advance Walk in to the Infosys Pune Campus on 2nd or 3rd April between 10:00 AM – 1:00 PM Why Infosys BPM? Work with a global brand Extensive training & upskilling programs Fast-track career growth in tech support or customer success Dynamic, inclusive, and team-oriented culture Come build your career with Infosys BPM. Let’s grow, together. We can’t wait to meet you! Warm Regards, Talent Acquisition Team Infosys BPM Ltd. Human Resources | INFY HR www.infosysbpm.com Bangalore | Pune | Global Locations Transforming Talent | Empowering Careers

Dear Candidate, Greetings from Movate technologies formerly known as CSS Corp! Technical Support Role Voice Process @Ambattur Movate Ambit IT Park Please find below Job Description for your reference Job Title : Technical Support Voice Process. Work Location: Ambattur Chennai ( Ambit IT Park) Experience: Minimum 1 Year of Experience Into Technical Voice Support. Education Qualification. Any bachelors degree. Roles and Responsibilities: 1. Assisting the US customers through Calls. 2.Should be capable of handling multiple Calls. 3.Should be hands on Experience in handling Us calls and technical issues 4.Must be flexible to work in rotational night shift. Required Skills & Desired Skills : 1.Excellent Communication Skills both in Verbal and written communication. 2.Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps. Perks and Benefits: Both ways pick up and drop cab will be provided at the doorstep. If people are relocating from Outstation will get15days of accommodation from the company side. Provident fund Medical Insurance If you have the Relevant experience to the above JD pls send your resume to the below Mail id. nikhil.dhansinghmohta@movate.com For Walk-In Address Please come for the Below address and mention HR Nikhil on the Top of the resume No 32 A and B, Ground Floor, Ambit IT Park, Ambit Park Road, Ambattur Industrial Estate, Ambattur , Chennai, 600058 Tamil Ndu, India.

Job Summary: As a Help Desk Engineer, you will be responsible for providing technical support and assistance to end-users in resolving hardware and software-related issues. You will play a key role in ensuring the smooth operation of IT systems, responding to user inquiries, and troubleshooting problems. Key Responsibilities: User Support: Respond to user inquiries and provide technical assistance via phone, email, or in person. Assist users in resolving issues related to hardware, software, and network connectivity. Problem Identification and Resolution: Analyze, diagnose, and troubleshoot technical issues reported by users. Provide timely and effective solutions to problems, either through remote assistance or on-site support. Documentation: Maintain detailed records of user interactions, technical issues, and resolutions in the help desk ticketing system. Create and update knowledge base articles to facilitate user self-help. Software and Hardware Support: Install, configure, and update software applications and operating systems. Provide support for desktops, laptops, printers, and other hardware peripherals. Network Support: Assist in troubleshooting network-related issues, including connectivity problems and basic network configurations. Collaborate with network administrators for more complex network problems. Collaboration: Collaborate with other IT teams and departments to escalate and resolve issues. Participate in projects related to system upgrades, deployments, and migrations. Description Roles and Responsibilities: Provide technical support and troubleshooting assistance to end users Respond to user inquiries and provide solutions to hardware and software problems Install, configure, and maintain computer systems and software Set up and troubleshoot network and internet connections Collaborate with other IT team members to resolve complex issues Document and track technical issues and resolutions Provide training and support to end users on new technologies and software applications Stay up-to-date with industry trends and best practices in IT support Requirements Good understanding of computer hardware, software, and networking principles Strong problem-solving and troubleshooting skills Excellent communication and customer service skills Ability to work independently and in a team environment Knowledge of operating systems, such as Windows and macOS Familiarity with help desk ticketing systems Basic knowledge of Active Directory and network protocols (TCP/IP, DNS) Ability to prioritize and manage multiple tasks Technical certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus Bachelor's degree in information technology or related field (preferred)