1644 Technical Helpdesk Jobs - Page 7

Job Title: IT Service Desk Trainer Location: Mumbai, Bangalore, Chennai Department: IT / Learning & Development Reports To: IT Manager / HR Learning & Development Job Summary: The IT Technical Trainer will be responsible for conducting training sessions and workshops to enhance employees technical skills and ensure smooth IT operations. The trainer will deliver hands-on sessions covering basic IT functions, system setups, troubleshooting, and security best practices. Key Responsibilities: Conduct regular training sessions on basic IT operations, including VPN setup, Wi-Fi connectivity, and general troubleshooting. Design and deliver easy-to-understand training materials, manuals, and guides....

Job Responsibilities: Provide Level 2 technical support to end-users and clients, troubleshooting escalated IT issues efficiently. Communicate effectively with US-based clients, ensuring clear, professional, and timely responses. Configure, manage, and troubleshoot firewalls (Fortinet, Palo Alto, Cisco, or equivalent). Deploy, monitor, and maintain Data Loss Prevention (DLP) solutions to ensure data security and compliance. Implement and manage Remote Monitoring and Management (RMM) solutions for proactive system monitoring and support. Administer and optimize ticketing portals, ensuring timely responses and resolution of client issues. Collaborate with Level 1 support teams to handle escala...

Responsibilities Include: - Provide H/W & S/W support - Windows / Linux - Support Networking & Equipment (Switch, Firewall, etc.) - Hosting of Websites (WordPress-based) on Ubuntu Servers - Configure/Support Email Server Required Candidate profile - Prior Experience of Supporting Windows Desktop in an IT Company - Network Monitoring and working with LAN Switches, etc. - Having some knowledge of Server Administration & Windows server Perks and benefits Based on Experience and Qualification

Job Description We are hiring skilled International Voice Technical Support Representatives (TSR) to provide customer support and technical troubleshooting for global customers. The role requires excellent communication skills, strong technical aptitude, and the ability to work in a 24/7 rotational environment. Key Responsibilities Handle incoming international voice calls and provide timely technical support. Troubleshoot issues related to applications, products, or infrastructure. Identify, log, and resolve customer tickets within defined SLAs. Document all interactions and maintain accurate case records in the ticketing system. Escalate unresolved queries to appropriate teams when necessa...

Help Desk ensures smooth communication between residents and facility teams. Handles complaints, service requests, vendor coordination, daily reports, and tracking issues until closure. Must be proactive, organized, polite, and customer-focused. Required Candidate profile Profile: Good English communication skills, polite and patient, basic computer knowledge, strong coordination and follow-up skills, proactive and customer-service mindset.

Hiring: Technical Support Associate | Leading IT Company | Bangalore Kickstart your career with a global technology leader ! We are hiring B.E / B.Tech / BCA freshers for the Technical Support Associate role. Job Role: Technical Support Associate Location: Bangalore (Work from Office) CTC: As per industry standards Shift: US Rotational Shifts Roles & Responsibilities: Provide technical support to international customers via chat, email, or call. Troubleshoot issues related to hardware, operating systems, and Microsoft applications/products (e.g., Outlook, Windows, Teams, Office 365). Identify, diagnose, and resolve technical issues effectively within defined SLAs. Escalate complex problems t...

Looking International Voice (Technical Support) Interested candidates can apply to this mail ankitasingh@crownsolution.com or whatsup resume 9871132807. it will be Walkin Interview on 29th November minimum 6months International voice exp req Shift-US/UK Docs required during onboarding Shift allowance cab facility Package up to 4.5lpa location-Bangalore Interview mode -F2F interviews 5 workings days excellent communication skills req Job Posting Title - Analyst III infrastructure services Job Description Summary Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Job Description Taking ownership of custo...

Excellent communication Hiring for Technical support executive Graduate or ug Fresher or exp can apply Location :Bangalore (BTM and Brook field, Manytah tech park ) US and Uk shift available Call TARA@7019561979 Salary upto 25 to 7LPA UPTO Required Candidate profile 1. Customer Interaction & Support 2. Troubleshooting 3. Product/Service Knowledge Perks and benefits Unlimited incentive/2 way or one way cab

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & miti...

Hiring for TOP bpo's in Bangalore Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent...

Hiring for TOP bpo's in Bangalore Technical Support/VOICE/Nonvoice process Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience ...

Senior IT Engineer (Italian Language Mandatory) Location: Pune Open Positions: 2 Experience: 10+ Years Language Requirement: Fluency in Italian is mandatory About the Role We are looking for highly experienced Senior IT Engineers who can independently manage end-to-end IT infrastructure operations. The ideal candidate should bring strong technical expertise, hands-on troubleshooting skills, and excellent communication especially in Italian, as the role requires interaction with Italian-speaking stakeholders. Key Responsibilities Manage day-to-day IT maintenance and Help Desk operations, including troubleshooting issues related to networks, servers, customer desktops, and related systems (bot...

MASS HIRING FOR TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION SALARY UP TO 5 LPA + INCENTIVES + 5 DAYS WORKING + FREE CABS. Call HR Divyanshi TO Schedule Your Interview @ 9257048582 Call HR Nikhil To Schedule Your Interview @ 9257048581 Drop your Resume:- divyanshi@virtueplacement.com Role & responsibilities:- Handle inbound and outbound customer interactions via calls/chat/email. Understand customer needs and provide accurate solutions. Drive sales through consultative conversations and upselling/cross-selling where applicable. Meet performance targets (CSAT, Sales, Productivity, Quality, etc.). Maintain a high level of professionalism and empathy during all customer interactions. Preferr...

Manage IT helpdesk operations, coordinate support staff, track tickets, ensure timely issue resolution, maintain systems documentation, and provide technical assistance to users. Improve service efficiency and user satisfaction. only Male Candidate

Greetings from KVC CONSULTANTS LTD. We are looking for people FRESHERS for TECHNICHAL SUPPORT ROLE IN PUNE *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune Key Highlights * Graduates fresher * Good Verbal --- communication skills in English * Technichal knowledge * Two way cabs * Salary and incentives are very good * fresher with tech knowledge sal upto 3lpa *1 year+ International Technical support Experience sal upto 5.5lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Antra 9589329989 *Yashashvi 8982889979 *Zarin 72229...

BPO- Hiring For Technical E-Commerce Voice Process - Gurugram Grad/UG/B.E/B.Tech Min. 1 Yr Technical in Customer Service Experience - Must 5.00 LPA 24/7 Shift 5 Day Working Cabs Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring for TOP bpo's in Bangalore Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent...

Greetings from KVC CONSULTANTS LTD!! We Are Hiring For Service Desk Role With Largest IT Company in India Job Location : Bangalore (Electronic City) Pune(Hinjewadi) SALARY FOR FRESHERS -- Rs 2.77 LPA ------ for Pune & Bangalore location ONLY FOR FULL TIME GRADUATES - Salary : Rs 4.50 to 5.50 LPA FULL TIME GRADUATES WITH 1 YEARS OF EXP ## for Pune & Bangalore location Salary : Rs 5.50 to 7.00 LPA FOR 2 YEARS PLUS EXP -- Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and ...

Hi, We have a Walk-in interview for experienced customer / technical support executives only. Experience 1 yr & above only in any customer support / technical support Excellent communication in English is preferred Walk-in date – 24-Nov-25 Walk-in time – 11am to 2pm Walk-in address: Foundever CRM India Pvt ltd TRIL Infopark Ltd, 1st floor, Block-C Hardy Tower, Ramanujan IT SEZ, Rajiv Gandhi Salai, Tharamani, Chennai. Contact – Pavithra - 7200620857 . Experience(1yr to 2yr) - 28k take home per month(Salary not negotiable) Experience (2yrs & above) - 30k take home per month (Salary not negotiable) Work from office with free transportation for both pick and drop(*25km radius) Looking for immedi...

Job description A short video profile (1-2 minutes) introducing yourself is mandatory along with your resume. NAME OF PROJECT: Support Service Desk for Adobe's Digital Marketing/Media Enterprise clients JOB DESCRIPTION OF PROJECT: Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7 Triage issues coming from various all channels such as phone (inbound & outbound), chats, and email web portal (Omni Channel). Prioritize customer urgency and issues Search and reuse information from internal information repositories Log all incidents, requests and customer interactions into the case management system Drive issues through the organization with urgency. Assess customer s...

Job description Greetings from Rain Cements Ltd (Priya Cement) We have an opening for Mobile Lab Engineer Job Location: Dilsukhnagar,Shammerpet,Rampalli Job description: Rain Cements, a thirty-nine-year-old company headquartered in Hyderabad and known for manufacturing and marketing Priya Cement , is seeking an experienced Mobile Lab Engineer who can join the team at Dilsukhnagar,Shammerpet,Rampalli locations, oversee all aspects of its cement manufacturing processes. The company has two integrated grey cement plants, one in Suryapet, Telangana, and the other in Nandyal, Andhra Pradesh. Both plants have an annual cement production capacity of 1.3 million tonnes and 2.7 million tonnes respect...

Hiring for TOP bpo's in Bangalore Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent...

Good oral and written communication Basis service desk & ticketing tool knowledge Should have knowledge of Ms Office and basic operating of computer Should be available to work on weekend Report preparation

Greetings from KVC CONSULTANTS LTD!! Job description: --- We Are Hiring For International Service Desk Role for Leading IT Company IN BANGLORE PUNE (Immediate Joining) SALARY STRUCTURE :--- GRADUATE FRESHERS -- RS 2.77 LPA - SALARY Rs 5.00 LPA --5.50 LPA GRADUATE with 1+ Years of Experience Rs 6.00 LPA --7.00 LPA GRADUATE with 2+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptio...

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & miti...