1316 Technical Helpdesk Jobs - Page 7

Job Role Salary Salary should not be a constrain for a good resource Industry Office Equipment / Automation / IT Software & Software Services / Electronic / Security and Surveillance Functional Area Customer success care+ Role Technical Associate Employment Type – Permanent Job, Full Time Work location – Ahmedabad (Candidates from/working in Gujarat only) Working days & Shift – 5 Days Working Week & Regular Day shift (complete work from office) Role would require day in day out client interactions over telephonic calls and remote session over any desk or any other remote tool. End to End software implementation: installation, configuration, integration, defining various policies as per the c...

-Urgent requirement for (Service Desk) International Technical Process. -Salary - 3LPA - 5.5LPA + Incentives -Pick & Drop -Any Graduate with 1 Year of relevant experience is required. -For More Info Call OR What's App @ 8055579231 / 7773954898 Required Candidate profile Excellent communication Skills in ENGLISH is mandatory. Any Graduate with 1 Year relevant experience is eligible Immediate Joiner Perks and benefits Incentives Pick & Drop Growth through IJP in IT

Job Description for Help-desk Support Engineer This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the ability to communicate effectively with both technical and non-technical customers. You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analy...

Job Title: Technical Support Executive Voice Process Location: Bangalore / Hyderabad Job Type: Full Time Shift: US Shift / UK Shift / Rotational Experience Level: 0 to 8 years Job Summary: We are seeking a customer-focused and technically skilled individual to join our team as a Technical Support Executive Voice Process . The role involves providing real-time technical assistance to customers via phone calls, resolving product or service-related issues, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle inbound and outbound technical support calls for international customers. Diagnose and troubleshoot hardware, software, and network issues. Guide customers throu...

Role - Technical Process Executive Skills - Microsoft Application troubleshooting | Windows support | IT Helpdesk Exp - Min 2 Yrs | WFO | 5 days working | Both Ways Cabs Immediate Joiners only | hyderabad Graduation is mandate teena.ghrs@gmail.com

Job Details - Resolve user issues remotely by providing timely and effective technical support, ensuring customer satisfaction and minimal disruption to business operations. • Manage issue triage, prioritize tasks based on urgency and impact, and ensure appropriate escalation, ticket routing, and resolution. • Collaborate with senior team members to identify tasks and processes suitable for automation, contributing to the automation pipeline. • Assist in the design, development, and testing of automation solutions using coding and scripting languages like Python, PowerShell, or similar technologies. • Participate in the development and maintenance of technical documentation, including troubl...

Job Details - Resolve user issues remotely by providing timely and effective technical support, ensuring customer satisfaction and minimal disruption to business operations. • Manage issue triage, prioritize tasks based on urgency and impact, and ensure appropriate escalation, ticket routing, and resolution. • Collaborate with senior team members to identify tasks and processes suitable for automation, contributing to the automation pipeline. • Assist in the design, development, and testing of automation solutions using coding and scripting languages like Python, PowerShell, or similar technologies. • Participate in the development and maintenance of technical documentation, including troubl...

Job Role Role would require day in day out client interactions over telephonic calls and remote session over any desk or any other remote tool. End to End software implementation: installation, configuration, integration, defining various policies as per the client requirements etc, and get the certification of completion from the client. Train the users functionally and technically on our various softwares aspects. Provide technical support along with basic trouble shooting on L1 Level and provide ad-hoc training to customers who use the companys product, replying to inbound queries. Responsible for database support, troubleshooting the problems by writing SQL queries, deploy new patches on...

Dear Candidate, Job Description for Help-desk Support Trainee You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting tec...

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Antra 9589329989 *Khushi 7869457739 *Arushi 7222909328 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CO...

About the Company: ZaranTech is an Edtech company and we provide Individual and corporate/group training in SAP, Workday, Cloud Technologies, DevOps, Salesforce, Oracle, Management certifications, and many more. And help IT professionals upskill. We are a USA-based firm with an offshore office in Bangalore, India Key Responsibilities: Daily resolve Tickets raised by students with a turnaround time of less than 24hrs. Solve basic common user problems in real-time, including software functionality problems and questions; data communication/internet/networking troubleshooting; installation problems and questions; and OS and browser-related issues. Escalate top-priority, production-critical issu...

Should have attended regular school/college with 10+2+3 as minimum qualification (regular/fulltime course) in any stream of subject, Diploma graduates - 10+2+3 years as minimum qualification. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and troubleshoot basic technical issues. Fresher or has a work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. Ability to provide step-by-step technical help, both written and verbal. Experience with solving computer related problems. Experience working with company escalation policy.

Experience:- Grad. with 1 yr in International Technical Voice Process CTC - Upto 5 LPA to 5.75 LPA Rotational shifts Location:- Pune 2 way cab Notice:- Immediate Joiner Contact :Neha-9890648347 Required Candidate profile - Must have min 1 yr relevant exp. - Must have international voice exp. - Must have Service Desk exp. - Graduation (Mandatory) - Excellent Communication skills Perks and benefits - 2 way cab - Allowances + Incentives

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Job description Role & Responsibilities: Respond to customer inquiries via calls promptly and professionally Resolve customer issues and queries efficiently, ensuring customer satisfaction Be flexible working in rotational night shifts Preferred Candidate Profile Excellent verbal and written communication skills Proven experience in international customer support preferred Ability to handle customer complaints with empathy and professionalism Strong problem-solving skills and attention to detail Perks & Benefits: Two-way cab...

Rspnsible for mgmt of Work Items via the agency’s ITSM system,working with manager & support Provide KPI reporting analysis for IT Rspnsible for administration, hands-on support& the resolution of escalated technical issues-laptops,desktops, printers Required Candidate profile 1-3Yrs supporting tech in a fast-paced environment with direct customer service exp Microsoft/Apple Certification prefer Proficiency with Microsoft Office suite to work within a Global IT Service Desk Perks and benefits Negotiable

Technical support Work from office (5 day week, rotational night shifts) Immediate joiners only Hyderabad SKILLS- Windows, O365, troubleshooting, MS outlook, MS-apps Must have- International voice exp and excellent communication Contact- 7742324144

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Service operations * Responsible for safe working practices and carrying out the operations according to maintenance and safety instructions to ensure safety of end-users and other employees * Responsible for solving complex technical issues that THD has assigned to him/her * Responsible for performing first visits of new equipment coming from competitors or KONE when requested by sales/supervisor * Responsible for identifying any technical issues in equipment under maintenance that could cause call outs or safety hazards and fix the issues, create sales leads and/or communicate to THD Manager * Responsible for actively identifying any technical competence gaps to maintain new equipment in s...

Job Description Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Desirables Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude BSc in Computer Science or relevant field

Connect with HR Prachi today! 8449833564 / 7230030429 Ready to kickstart your career in tech? Join our vibrant team in Jaipur and become a customer hero! What You'll Do: Provide top-notch technical support via calls, chats, emails. Troubleshoot hardware, software & network issues like a pro. Ensure swift solutions & happy customers! What We're Looking For: Graduate (B.Tech, BCA, MCA, or related). Freshers & experienced pros all welcome! Strong communication & analytical skills. Flexible for rotational shifts. The Perks: Up to 32,000 CTC! 5.5 working days/week (rotational shifts & offs). Fantastic learning, growth, and career progression!

Job Description Role: Service Desk Manager Do: ESSENTIAL DUTIES/RESPONSIBILITIES : - Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. - Improve productivity at ServiceDesk by focusing on reducing incidents, use self-heal and self-help techniques to reduce call flow at SD. - Communicate effectively with customers and stakeholders to assess support needs, assist in the identification of technology needs, and respond to customer service concerns. - Train and guide support specialists to effectively utilize help desk problem-management process (the id...

Role & responsibilities Monitor technician work times and report exceptions through TOA: Assure route activations/deactivations occur properly to Technician for their start and end of shift. Monitor start of 1st. job of day to assure Technician starts within designated start time or at beginning of shift if starting at 1st job. Contact Technician on jobs that overrun to assure technician is safe or determine if assistance is needed. Monitor lunch & break periods for, start times and durations. Monitor work order pools to assure jobs are assigned throughout the day, use auto routing tool to assist. Confirm and assure all jobs are completed and routes are closed when applicable and at the end ...

Greetings from KVC CONSULTANTS LTD! ! Job description We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : 1) Bangalore (Electronic City) 2) PUNE - HINJEWADI PHASE - 2 3) HYDERABAD - Gachibowli PUNE --- SALARY FOR FRESHERS -- Rs 2.77 LPA -- ONLY FOR PUNE LOCATION -- FRESHERS ARE BEING HIRED PUNE / BANGLORE & HYDERABD --- FOR SERVICE DESK ROLES -- Salary : Rs 4.50 LPA--- Rs 5.50 LPA ----- FOR 1 YEAR PLUS EXP Salary : Rs 5.50 LPA--- Rs 7 LPA ----- FOR 2 YEAR PLUS EXP Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls ,...

Designation :Helpdesk Operator Qualification :Any degree Experience :5 to 8 (Facility Maintenance) Salary :2000 to 3500 SAR (48,000 to 82,000 INR) + OT Free Accommodation Direct Employment visa Contact & WhatsApp HR - Keerthi - 7539940948. Required Candidate profile Required Documents 1. Resume 2. Qualification Certificate 3. Experience Certificate 4. Original Passport 5. Photo Contact & share your resume through WhatsApp - Keerthi - 7539940948. Perks and benefits Free Accommodation and Transport

Key Responsibilities: Customer Interaction Product Knowledge Issue Resolution Customer Satisfaction Collaboration Quality Assurance Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: Education : Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products ...