1644 Technical Helpdesk Jobs - Page 5

Greetings from KVC CONSULTANTS LTD!! Job description We Are Hiring For Leading IT Company. Job Locations : PUNE - HINJEWADI PHASE - 2 BANGALORE- ELECTRONIC CITY FRESHERS -- SALARY -- RS 2.77 LPA Salary : Rs 4.50 LPA - 5.50 LPA -- FOR 12 MOTNHS PLUS EXP Salary : Rs 5.50 LPA TO 7.00 LPA -- FOR 24 MOTNHS PLUS EXP Language: Proficient in English (Read + Write + Speak )Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or ...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE :- NORMAL GRADUATES --FRESHERS - RS 2.77 LPA SALARY -- Rs 5.50 LPA -- FOR 1+ Years of Exp SALARY -- Rs 7.00 LPA -- FOR 2+ Years of Exp Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and...

First level technical support to global (US) end users by diagnosing, resolving, documenting hardware, software, OS, connectivity issues via phone, email, remote tool Azure AD Windows OS, Mac OS, Microsoft Office Suite IT service management tools Required Candidate profile ITIL Foundation certification Microsoft 365 Fundamental

Required Skills: Should have minimum 1 year of experience in International Technical voice process Should have Excellent communication Respond to and resolve IT support tickets via phone and chat. Troubleshoot hardware, software, and basic networking issues Escalate complex problems to second-level support teams Maintain accurate records and documentation Assist with user account setup, access, and other user related tasks. Note Rotational Shift & Rotational week-off Only one way cab - Drop will be provided Candidates with experience in domestic or non-voice processes are not eligible to apply Only male candidates can apply** Immediate joiners preferred** If you are Interested, please share ...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Python (Programming Language) Good to have skills : NA Minimum 5 year of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic environment where your primary focus will be on ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the ...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Hi, I am hiring for Technical Support Representatives for Hyderabad/Bangalore locations with 0.6yrs-1.2yrs...Candidate should be able to work in night shifts and also weekoffs are rotational..If Interested you can approach me.

We are looking for IT Support Executives & Assistant Manager for a big Hotel Group. There are total 03 Vacancies

Role & responsibilities Manage and supervise Service Desk team members. Ensure adherence to ITIL processes and SLAs. Monitor ticket queues and prioritize critical issues. Provide escalation support for complex incidents. Conduct regular team meetings and performance reviews. Maintain and update knowledge base articles. Collaborate with other IT teams for issue resolution. Generate and analyze service desk performance reports. Drive process improvements and automation initiatives.

Service desk engineer Experience required: 6 months+ Location: Pune (Magarpatta) Skills required: Ticket Processing / Support, Email Processing / Support, Handling centralize mail box Coordinated with Internal team, Query Group assignment VPN L1 support (Access Management) Video Conferencing Support, Desktop / software Application L1 Support Local system related issues like Outlook, PDF, and Internet etc. Browser level troubleshooting Access management (Partial), Application related Information Wintel L1 Support (Domain ID Creation, Access Management etc) DBA L1 Support (Password Reset and ID Creation) Unix L1 Support (Password Reset) Network L1 Support Basic & Mac Binding Web Application Su...

BPO- Hiring For Technical E-Commerce Voice Process - Gurugram Grad/UG/B.E/B.Tech Min. 1 Yr Technical in Customer Service Experience - Must 5.00 LPA 24/7 Shift 5 Day Working Cabs Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @9606521172 / 6364833816 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

We are Hiring for India's Leading BPS Position- Technical Support Associates Location- Kolkata Salary - Upto 4.60LPA Call/WhatsApp 9147047911 9147047910 9007152957 9073639536 Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Develop and maintain a thorough understanding of our products and services. Identify and escalate potential issues to senior management when necessary. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Minimum 6 month - 1 years of experience...

Voice Process (Tech Support) - Immediate Joiners Location - Aroli/Thane 24X7 Any 9 hours shift 5 Days Working 2 Rotational off Graduate Fresher / Expn can Apply salary - 20k to upto 35k Excellent Communication soni-9920732944/soni@careerguideline.com

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune & Bangalore . *Kindly note this a work from office role with job location in Pune & Bangalore . Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *Fresher also eligible -- SALARY -- Rs 2.77 LPA *1 year+ International Technical support Experience Salary upto Rs 5.50 LPA *2 year+ International Technical support Experience Salary - Upto 7 LPA Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s Yagyanshi - 9821...

Your key responsibilities Technical Excellence TP exprience Skills and attributes To qualify for the role you must have Qualification CA Experience Fresher or 1-2 years of exprience What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

Position : Global Support Associate Location: Greater Noida West (Work from Office) Experience: 3-5 Years Working Days: Monday to Saturday (1st & 3rd Saturday Off & All Sun Off) Shift Timing: 9-hour shift between 11:30 AM to 12:00 AM ( Drop facility after 9 PM) . About the Role We are seeking a proactive and customer-focused Global Support Associate to deliver world-class technical and customer support to our international clients. In this role, you will handle real-time queries through email, chat, and ticketing systems, ensuring fast response and effective resolution. Key Responsibilities Monitor and manage real-time issues reported during exams through Freshdesk (ticketing tool). Respond ...

Responsibilities: * Manage service desk operations using ticketing tools * Maintain high SLA standards for IT service delivery * Provide technical support via phone, email & chat * Collaborate with IT team on incident resolution Provident fund

*Required 1 year exp in technical support *Willing to support 24*7 & is flexible to support during any assigned shift *Quick in learning new technical stuff & processes *Excellent communication skills *Proficiency in MS Word, PowerPoint, & PDF tools Required Candidate profile *Exp in handling tech support & related areas like ticket handling and escalation. *Exp in video conferencing tools, & LMS platforms. *Knowledge of cloud storage, data security, & backup procedures.

Must be Fluent written and spoken German (minimum B2) and English. Should be a Graduate or equivalent degree. Minimum 3 years proven experience in a service desk / customer service role Good troubleshooting skills Required Candidate profile Knowledge of BMC helix ticketing tool system • Excellent communication skills • Customer focused and results oriented. • Ability to work alone or as a member of a team.

Technical Helpdesk Engineer Total Experience:-4 years to 8 years Location :-Mohali WFO+ Rotational Shift Required Skills: ITIL Foundation certification or knowledge of ITIL processes. Customer service oriented with attention to detail and a proactive attitude. Troubleshoot Windows 11, hardware, and peripheral issues Support Active Directory 2012+ administration (Azure Group Policy, Groups, OU creation/modification/deletion, etc.) Assist with Office 365 setup and troubleshooting Experience supporting cloud platforms such as Microsoft Azure (Azure Conditional Access, Entra ID Connect, App registration, etc.) Knowledge of endpoint security tools and patch management systems. Basic Knowledge on ...

Min 1 year expr into Service desk process Must expr into any ticketing tool eg: Service now Good communication Location: Pune Immediate joiners preferrable Rotational shift timings Virtual mode Kathir 7845422042

Process: Voice Engineer Exp: 2 to 5 Loc: Bangalore Salary: 9 LPA Immediate Joiners Experience in VOIP engineer, Troubleshooting, Voice engineer Regards, Ramya 9629143769