631 Technical Helpdesk Jobs - Page 5

Hiring: Technical support(Intl. voice) Education: Grad. Min. 1 year exp. in tech support (Intl. voice) CTC: up to 4 LPA Location: Pune/Bangalore 24*7/ WFO Contact: 9653852049 (HR Gaurav)

Role & responsibilities Provide first-level technical support for hardware, software, and network-related issues. Respond to support requests via phone, email, or in-person, ensuring timely resolution. Assist with the setup, configuration, and deployment of desktops, laptops, and peripheral devices. Support user account management, including password resets and access provisioning. Document support activities and maintain accurate records in the IT ticketing system. Collaborate with permanent IT staff to ensure continuity and consistency in service delivery. Assist in IT asset inventory and basic system maintenance tasks. Ensure adherence to IT policies and security protocols. If require Travel to sites in India Preferred candidate profile Familiarity with Windows OS, Microsoft Office 365, and basic networking concepts. Strong troubleshooting and communication skills. Ability to work independently and manage time effectively in a fast-paced environment. Experience with Active Directory and remote support tools. Exposure to IT ticketing systems. Basic understanding of cybersecurity principles.

Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. Youll also help maintain a 24/7 transport helpdesk, which will provide call logging services and handle queries and concerns. On top of these, youll also monitor and report cases of speeding and other incidents to the Transport Helpdesk, and communicate with them over the radio when needed. Furthermore, youll be in charge of filling our log books upon arrival to the clients site, but leaving out any excess mileage. Serving as a go-between among teams Being a part of the JLL family, youll be constantly collaborating with teams across the boardespecially in this role. As the person in charge, youll be central in supporting the transport team at the clients facility. Youll also be responsible for keeping in touch with our vendor supervisors. In addition, youll keep a record of important transport-related phone numbers. Also part of your scope is to prepare work orders and assign a unique reference number for each transport request. Your superior analytical skills will also prove handy, as youll look into and prepare daily, weekly and monthly transport reports.

We are seeking an Executive- IT to provide enterprise-level support to users. The ideal candidate will have strong troubleshooting skills and the ability to research, diagnose, and resolve technical issues to ensure User satisfaction. KEY RESPONSIBILITIES : Install, configure, monitor, and maintain computer applications and networks. Set up and manage operating systems. Prioritize and manage workflow while resolving network-related issues. Diagnose, troubleshoot, and resolve customer-reported issues by gathering detailed information. Design computer systems to meet organizational or User needs. Adapt to emerging and evolving technologies. Act as the first point of contact for Users experiencing system issues. Track and resolve user issues within agreed timelines. Address complex problems, communicate with Users via phone, email, or chat, and provide clear technical instructions. Escalate issues to relevant internal departments as per standard procedures. Ensure accurate and timely feedback to Users. Log all issues and maintain proper documentation. Follow up with Users to confirm their systems are functioning properly post-troubleshooting. Document technical knowledge in a knowledge base. Monitor and maintain daily technical system performance. Assist in deploying new software or hardware solutions. Preferred candidate profile Proven experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or a similar role. Hands-on experience with Windows and Mac OS environments. Strong understanding of computer systems and Network devices. Ability to diagnose and troubleshoot technical issues. Familiarity with remote desktop applications Excellent problem-solving and communication skills. Ability to provide clear step-by-step technical support, both written and verbal. A Bachelors degree in Information Technology, Computer Science, or Any Graduate QUALIFICATION : BSC-IT, BCA or any Graduate Additional certifications in Microsoft, Cisco, or similar technologies are a plus. Hardware and Networking certification. Salary would be in line with the experience

Role - Operations Manager Skills - Technical Support | Service Desk | IT Helpdesk | Windows Support Only Women candidates are preferred Exp - Min 8 Years Notice Period 30 Days or Serving Notice Loc - Pune 9116324602 | teena.ghrs@gmail.com

HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift 4.5 ctc For More Details Call : HR smitha @ 9880964847 (WhatsApp's) Email - smitha@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift Regards, Smitha HR team

HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift 4.5 ctc For More Details Call : HR smitha @ 9880964847 / 9880952642 (WhatsApp's) Email - smitha@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift Regards, Smitha HR team

- Install, configure, and provide PM support for barcode printers (e.g., Zebra), RFID readers, and barcode scanners. - Diagnose and resolve connectivity, configuration, firmware and hardware issues Food allowance Provident fund Health insurance

Mail - hr@anandsystems.com Job Profile : * Provide Software support to Clients and Software Trainings to Clients. * Installation of Desktop and Cloud. * Good Command over the English language. * I.T/Software Knowledge required. * Night Shift Perks and benefits 5 Days working, Yearly increments, Awards.

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Monika 7869365175 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift Sal 5.8ctc For More Details Call : HR Vidhya @ 9901246983 (WhatsApp's) Email - vidhyaa@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift Transport - two way provided Salary - 5.8ctc For More Details Call : HR Vidhya @ 9901246983 (WhatsApp's) Email - vidhyaa@thejobfactory.co.in

Job Description: Excellent Communication with International Voice Support experience. Hands on experience in Mobility related Application & Desktop/General system related issues Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 Experience in Telecom will be added advantage. Roles & Responsibilities. To maintain high efficiency in handling escalated calls from L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through defined resolution rate and minimum average handling time (AHT), rejected resolutions or Reopen Cases To update worklogs and follow shift for escalation process and process compliance Handling all the queues efficiently and work towards case closure.

HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / Desktop support / customer support For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 5lpA For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com

HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support -Voice & Semi Voice Process For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 4.25 LPA Shifts- Rotational For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift Sal 5.8ctc For More Details Call : HR Rahul @ 9900348707 (WhatsApp's) Email - rahuls@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift Transport - two way provided Salary - 5.8ctc For More Details Call : HR Rahul @ 9900348707 (WhatsApp's) Email - rahuls@thejobfactory.co.in

Job Discription **"Apply Once, Access the Best Call Center Jobs in Bangalore through JobShop!"** - Why limit yourself to one job opportunity? With JobShop, you can apply once and access call center roles from multiple leading companies in Bangalore. We partner with the best to offer competitive pay, excellent benefits, and career advancement for freshers and experienced professionals alike. - Start a fulfilling career in BPO with Indias largest recruitment network for call centers. Apply now and step into a brighter future! Job Details: 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Muskan-9380964680 / 9964080000 or visit jobshop.ai to explore other open positions with us

HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support -Voice & Semi Voice Process For More Details Call : HR smitha @ 9880964847(Call or whatsapp ) Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 4.25 LPA Shifts- Voice process Reqards, Smitha HR TEAM

Hiring: Technical Support Executive Voice Process (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Preferred Eligibility Criteria: Minimum 2 years of experience in Technical Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English

HSC with 6 months exp/ Graduate fresher Salary - 21k in-hand + incentives 6 days working with any 1 week off Day shift

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice For Technical & Customer Support SAlary Upto 6 LPA Call HR Adeeba On 7975182651 Or 9964080000 Job description We have opportunity for International voice proces _Night shift_ Technica Support Interested candidate Call HR Adeeba On 7975182651 Or 9964080000 We have opening for Customer service and Technical support Candidate should be with Good to Excellent communication Candidate with International voice experience can apply Fresher can apply -Need good to Excellent Communication Call HR Adeeba On 7975182651 Or 9964080000 visit jobshop.ai to explore other open positions with us

Job Description: We are looking for a skilled and customer-focused Technical Service Advisor to join our support team. In this role, you will act as the primary point of contact for technical support, troubleshooting customer issues, and coordinating with internal teams to ensure timely and effective resolutions. Key Responsibilities: Provide technical support to customers via phone, email, or chat Diagnose and resolve hardware, software, or network issues Escalate complex issues to higher-level support or engineering teams Maintain detailed records of customer interactions and solutions Assist with product installations, updates, and maintenance advice Requirements: Bachelor's degree in IT, Engineering, or related field Proven experience in technical support or service advisory role Strong troubleshooting and communication skills Knowledge of common IT systems, networking, or relevant industry tools Customer-centric attitude with problem-solving abilities Preferred: Experience with ticketing tools (e.g., ServiceNow, Zendesk)

Hiring Now: International Voice(Service Desk) | Hyderabad | Global MNC About Us You & I Consulting We are a premium talent partner to 64+ Global MNCs across India, hiring in domains like Retail Operations, Buying & Merchandising, Analytics, Finance, and Supply Chain. Our client for this role is a globally renowned retail brand, known for its innovation, sustainability, and people-first culture. Location: Hyderabad (Work from Office) CTC: Up to 6 LPA Qualification: Any Graduate Experience: Fresher/Exp both can apply Company: Leading Global Retail MNC Job Type: Full-time | Permanent Open Roles: Service Desk To Schedule Your Interview Kindly Call Or whtapp on the below mentioned number now :- Contact Person - Rit - (7047160133) Job description *Required Min 0 to 5 years of technical Skill Set Desktop & Technical troubleshooting knowledge *Qualification- Min. Graduation in any stream, 10+2 with Exp Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills Key Skills Required: IT Service Desk experience 0-5yrs Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc.) Understanding of Windows 7 & 10 operating system Assisting with configuring/troubleshooting of Software and Hardware Experience working with ServiceNow to log, track, close tickets Experience in resolving IT issues via phone/email/chat Excellent telephone etiquettes and customer service Excellent troubleshooting skills Knowledge of Microsoft based operating systems with emphasis on Windows X Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop & Mac books, Desktop, Multi-functional devices (MFD) , Mobile & Tablets) Willingness to work in any shifts including night shifts and weekends Accountable to answer customer requests and assisting customer either by over the phone, email, chat or Web Should be flexible for voice support Basic knowledge about Systems, backup and Network *Work From Office (only) To Apply Call on Rit - (7047160133) / Or Whatsapp on the same Number with your details in the below mentioned format ***Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Below Numbers Might Be Busy At Times. In case you find the number busy, please WhatsApp your details to us in the below format: - Rit - (7047160133) Name- Mobile number - Mail - Highest Qualification Highest qualification University Name Total work experience - Date of birth- Current Organization- Preferred Location Last CTC- Expected CTC: *Interested candidates can even refer their friends or relatives provided the criteria *FOR interview Call Now our HR Specialist: @ ** Rit - (7047160133) (call or WhatsApp) Note: If the line is busy, please drop a WhatsApp message and we will get back to you at the earliest. Referrals Welcome! Know someone who fits the bill? Share this post and help them grow their career!

Basic Call Handling experience in help desktask and customer support role, technique to handle offie automation products, and monitoring system, ability to diagnose resovle basic technical issues

Job Description: Required - Exp 3 – 7 Yrs Education – Any Graduation Location – Noida Excellent Communication with International Voice Support experience. Hands on experience in Mobility related Application & Desktop/General system related issues Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 Experience in Telecom will be added advantage. Roles & Responsibilities. To maintain high efficiency in handling escalated calls from L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through defined resolution rate and minimum average handling time (AHT), rejected resolutions or Reopen Cases To update worklogs and follow shift for escalation process and process compliance Handling all the queues efficiently and work towards case closure.

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your telephonic interviews scheduled kindly call/Whatsaap *Surbhi 7880292299 *Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.