1680 Technical Helpdesk Jobs - Page 3

Role & responsibilities We are looking for a reliable and technically skilled IT Support Executive who can maintain office IT infrastructure and ensure smooth operations. The candidate will be responsible for handling network issues, system troubleshooting, E- Office and providing daily technical support to staff. Preferred candidate profile Key Responsibilities: Network & Internet Management Ensure Wi-Fi is working smoothly for all employees. Troubleshoot internet connectivity issues (router, modem, static IP, DNS). Check and maintain LAN cables, switches, and network ports. Regular monitoring of network speed, uptime, and stability. System & Hardware Support Install, repair, and troublesho...

Service desk Support Engineer Job Description : Summary : Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented. Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to: Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios. Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both ...

Dear Candidate, Greeting of the day!!! This is Bansal Patel from ALOIS Solutions. We have an excellent job opportunity for the position of IT Service Desk / Technical Support with our end client for Bangalore or Hyderabad location Position: IT Service Desk / Technical Support (International Voice) Location: Bangalore / Hyderabad Work Mode: Work from Office (No WFH) Shift: US / UK Shift (Night Shift Only) Working Days: 5 Days per Week Notice Period: Immediate to 15-20 Days Kindly Share your resume on Bansal.patel@aloissolutions.com , if you are interested in this position. About the Role: Job Description Were looking for experienced Service Desk Analysts / L1 Support Engineers to provide tech...

Blended Process * Needs to provide Technical Support to the customers on calls * Giving Technical assistance and solving their problems * Handling customers smart home devices and Automative devices technical assistance Barkha @ 8851644223 Required Candidate profile *Candidate should have excellent communication skills *Only Graduate's can apply(No technical knowledge needed) *Salary upto 24k CTC(20k in hand) *6days working *Fixed day shifts *Rotational offs

Required Skills: Should have minimum 1 year of experience in International Technical voice process Should have Excellent communication Respond to and resolve IT support tickets via phone and chat. Troubleshoot hardware, software, and basic networking issues Escalate complex problems to second-level support teams Maintain accurate records and documentation Assist with user account setup, access, and other user related tasks. Note Rotational Shift & Rotational week-off Only one way cab - Drop will be provided Candidates with experience in domestic or non-voice processes are not eligible to apply Only male candidates can apply** Immediate joiners preferred** If you are Interested, please share ...

Hi Jobseeker, We are hiring for Technical Support Executive at Noida Experience: Min. 6 months experience is required (International process) Process: International Voice / Chat Support Salary:- Upto 5 LPA Working Conditions : Rotational Shift (Day/Night) 5 working days Weekly off : Rotational Responsibilities Provide technical support for international customers. Troubleshoot system, software, and network issues. Ensure timely resolution and maintain high customer satisfaction. Log all cases/tickets in the system and follow support protocols. Requirements Min. 6 months experienced required in international technical support . Excellent English communication skills. Good knowledge of OS, bas...

Roles and Responsibilities Manage day-to-day operations of the IT help desk, ensuring timely resolution of technical issues. Provide remote support to end-users through phone, email, or chat platforms. Troubleshoot hardware and software problems using various tools and techniques. Collaborate with other teams to resolve complex issues that require escalation. Maintain accurate records of customer interactions and issue resolutions. Desired Candidate Profile 2-3 years of experience in an IT help desk environment or similar role. Strong knowledge of Windows operating systems, Active Directory, DNS, DHCP, printer setup/troubleshooting.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...

Role & responsibilities Provide technical support to customers via phone calls, emails, or chats. Troubleshoot and resolve customer issues related to software products and services. Collaborate with internal teams to identify solutions for complex problems. Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile Any fresher graduate can apply. 0-4 years of experience in a similar role (Technical Support). Bachelor's degree in Any Specialization (BCA/B.Tech/B.E.). Average communication skills in English; ability to work on domestic processes. Immediate joiner; willingness to learn new technologies and adapt quickly. LIMITED SEATS ARE AVAILABLE !!!!!!!!...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Hi, Job Description: Work Location:Bangalore/Pune Skills: Service Desk/ Tech support process / Cloud Computing Process Excellent communication skills C1 equivalent proficiency Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries. Technical expertise: Knowledge of cloud computing and types of cloud computing Knowledge of Mail server settings IMAP , POP and SMTP Knowledge of Domain Server Concepts like DNS ( Domain Name Server/Domain Naming System) , DKIM and DMARC Knowledge of SPF (Sender Policy Framework) or SPF records /TXT records, MX records, CNAME Experience in working on Active Directory Experience of Internet Protocols LDAP (Li...

Job Description for Help-desk Support Engineer Summary : Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented. Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to: Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios. Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both t...

Only Immediate joiners Excellent communication skills US customer support experience is mandatory. Key Responsibilities: Respond to incoming support requests via phone, email, or ticketing system. Provide first-level troubleshooting for hardware, software, and peripheral issues. Assist users with password resets, account access, and basic configuration support. Escalate unresolved issues to Level 2 or appropriate technical teams. Log and track support requests using the IT ticketing system. Follow documented procedures and contribute to internal knowledge base articles. Maintain professionalism and clear communication with end-users Troubleshoot and resolve common Level 1 issues, including: ...

Job description Greetings From IOPEX !!! We are hiring candidates for International Tech Support - International Voice Process. Job Criteria: 1) Immediate joiners required Should be available to join us within a month. 2) Excellent verbal communication skills in English 3) Minimum 6 months of experience in an International Technical Voice Process (Healthcare & Desktop Support, Domestic Help Desk, AR Calling experience cannot be considered) 4) Ability to handle real-time voice calls. 5)Any UG qualification/HSC/Diploma 6) Immediate joiner (within 15 - 20days) Compensation: CTC: 3 to 4 LPA (varies based on candidate experience) Interested candidates please WhatsApp your resume to - 7826904740 P...

Desktop Support Engineer- ( Male Candidates only), (Immediate Joiners)( F2F Interview) Responsibilities: Troubleshoot and resolve desktop, laptop, printer, and network issues. Respond to and manage service desk/help desk tickets. Install, configure, and maintain operating systems and software. Maintain IT documentation and assist with IT updates/upgrades. Support remote and on-site users. Requirements: Degree/Diploma in IT, Computer Science, or related field. Experience in desktop support, service desk, or help desk. Knowledge of hardware, OS, networking, and common software applications. Strong problem-solving and communication skills

Role : SD Analyst. Shifts : Rotational ( 5 days WFO ) Location : Bangalore. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and...

Job Location : Sarjapur Road , Bangalore Shifts : 24*7 Mode : Work from office ** Looking for immediate Joiners ** -------------------------------------------------------------------------------------------------------------------------------------- Role 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the...

Role & responsibilities 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and fine-tune a high d...

Hiring for Technical voice process Excellent communication skills required Any grad/UG with 1 yr customer service exp. required Salary upto 4.25LPA (27K in hand) Loc Gurgaon 24/7 shifts, roster off 5 Days working Cabs Call/Msg Harshita 9810359162 Required Candidate profile Candidate should have technical knowledge Candidate should have excellent communication skills Candidate should be comfortable with rotational shift and Gurgaon location. Perks and benefits Cab PF Incentive carrier growth good environment

Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk Interview Locations: Hyderabad (Interview), Working Locations: Pune Walk-In Dates: 13th December 2025 Time: 10:00 AM to 1:00 PM Venue: Infosys Limited Gachibowli Hyderabad Building number -B2 Ground floor, Landmark : opposite ISB College Mode: 100% Work from Office (WFO) Who We Are Hiring Were on the lookout for Service Desk expertise (1-3 year experience) who are enthusiastic and have a passion for customer excellence. If youre looking to grow with a global leader, this is your chance to start strong! Open Roles: Service Desk Location: Pune Work Mode: Work from Office Shifts: 24x7 rotational (Including Night Shifts) Experience: ...

Job Description: Helpdesk Support Spanish Language Location: Hyderabad Experience: 1–4 years Shift: Rotational shifts / 24x7 support About the Role This position is ideal for candidates who are fluent in Spanish and capable of providing high-quality technical and customer support to global users. The role involves handling IT service desk requests, troubleshooting basic technical issues, and ensuring smooth communication with Spanish-speaking clients and stakeholders. Key Responsibilities Provide IT Helpdesk support to end-users through calls, emails, chats, or ticketing tools. Handle and resolve Level-1 technical issues such as password resets, access issues, VPN connectivity, printer probl...

Service desk Support Engineer Job Description : Summary : Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented. Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to: Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios. Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both ...

IT Helpdesk Executive Job Summary We are looking for an IT Helpdesk Executive who will be the first point of contact for all internal IT queries. The role involves providing timely technical support, ensuring smooth IT operations, and maintaining high user productivity across the organization. Key Responsibilities Provide Level 1 technical support via phone and email for hardware, software, and system issues Troubleshoot Windows 10/11, Microsoft Office Suite, and common business applications Manage user accounts in Active Directory (creation, modification, deactivation) Assist in installation, configuration, and maintenance of desktops, laptops, printers & mobile devices Resolve basic networ...

Role & responsibilities Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.-Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role-basic MS troubleshooting.-Basic computer knowledge.-Basic TS on networking.-Basic technic...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...