1316 Technical Helpdesk Jobs - Page 3

As a Technical Support Advisor specializing in GPS Tracking & Fleet Management, your role involves providing expert guidance and support to clients utilizing GPS tracking and fleet management solutions. You will leverage your technical background, problem-solving skills, and customer assistance capabilities to troubleshoot issues, facilitate installations, and configure systems effectively. Key Responsibilities: - Provide technical support and guidance on GPS tracking systems, software, and related services. - Troubleshoot hardware and software issues concerning GPS devices, fleet management platforms, and mobile applications. - Assist customers with device installation, configuration, and c...

Enterprise Service Desk Advisor: We are looking for an experienced and customer-focused Enterprise Service Desk Advisor to join our 24x7 Enterprise Grade Service Desk team. In this role, you will provide first-level technical support for Adobe products to enterprise customers via phone, chat, email, and web portal. Your responsibilities will include triaging issues, resolving technical problems, escalating complex issues, and ensuring an excellent customer experience. Key Responsibilities: Be part of a 24x7 Enterprise Grade Service Desk Team Provide Tier 1 technical support for a wide range of Adobe products across Windows and macOS platforms. Handle support requests through multiple channel...

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *Fresher also eligible *1 year+ International Technical support Experience *2 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Antra 9589329989 *Yashashvi 8982889979 *Monika 7869365175 *Khushi 7869457739 ## NO PLACEMENT ...

Job Title: Service Desk Engineer Experience: 3-6 Years Location: Hyderabad, India Only Male Candidates Note: Candidates who have appeared for an interview and were screen-rejected in the last 6 months are requested to kindly ignore this drive OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead ServiceDesk Manager or IT Operations manager based on your experience, skillset, and performance. Responsibilities: Being part of the team to address Incidents and Service Requests ...

Role & responsibilities- Be part of a 24x7 Enterprise Grade Service Desk Team. Triage issues coming from all channels such as phone (Inbound & Outbound), chats, email web portal (Omni Channel). Prioritize customer urgency and issues. Search and reuse information from internal information repositories. Log all incidents, requests, and customer interactions into the case management system. Drive issues through the organization with urgency. Assess customer sentiment at all stages during communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness, and professionalism. Understand the business impact of issues. Stay calm under stressful conditions while d...

Experience – Min.6 Month to 1 Year into calling exp(Mandatory) B Tech Fresher’s are eligible Qualification Graduation and Under Graduation Exceptional written and verbal communication skills with VNA Threshold 5 Contact Sunny 7017379244 Required Candidate profile Responding to customer requests, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.

Service Desk Associate (4 to 5 years of experience) Job Summary: Under the direction of the Service Desk Lead or Manager, the Service Desk Associate is responsible for providing first-level technical support to end-users across various platforms and tools. The role demands confident client interaction, effective troubleshooting, and adherence to internal service standards and SLAs. The associate will work closely with global teams to ensure timely resolution and documentation of technical issues. Essential Responsibilities: Provide first-level technical support via phone, email, chat, or remote tools. Confidently interact with clients and stakeholders to ensure highquality service delivery. ...

Responsibilities: * Manage system issues via phone & email * Maintain network security & performance * Ensure timely resolution of technical requests * Collaborate with vendors on equipment maintenance Provident fund

Must have 1 Year exp as a Team Leader on paper Total 4 years exp require in Windows process Windows/Active directory/ITSM/Office365/Technical support Location- Hyderabad Graduates Night shift 2 Way cabs Immediate joiners CTC- 9 LPA Contact-9509529566

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 2 to 4 years of experience in Service Desk,User Access Management,Genesys,Servicenow Ticketing, Buganizer , UAM,ITIL Framework,Incident Management,Problem Management, Ticketing Tools,ServiceNow, BMC Remedy,Active Directory,Windows Server, to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to t...

BPO- Hiring For Technical E-Commerce Voice Process - Gurugram Grad/UG/B.E/B.Tech Min. 1 Yr Technical in Customer Service Experience - Must 5.00 LPA 24/7 Shift 5 Day Working Cabs Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

HIRING FOR PILOT BATCH FOR TECHNICAL SUPPORT EXPERT FOR UK SHIFTS WITH WEEKEND OFF CRETERIA:- GRADS AND UNDERGRADS WITH MIN 1 YEAR OF EXP IN TECHNICAL SUPPORT SALALRY:- 7 LAC FOR MORE INFORMATION CALL SUDHA- 9845951002 OR CALL SHILPA- 9513335268 Required Candidate profile CANDIDATE SHOULD HAVE GOOD TECHNICAL KNOWLED, AND GOOD COMMUNICATION SKILLS, GOOD KNOWLED ABOUT COMPUTERS AND NWTEORKING

Dear Candidate, ReBIT, a 100% owned IT subsidiary is hiring for Application Support. We're planning for a virtual recruitment drive on 29th Oct'25 (Wednesday) i f you are interested, kindly apply with below details and updated resume on ankita.shrivastava@rebit.org.in Total Experience: Relevant Experience: Current CTC: Expected CTC: Notice Period: Available for virtual rounds on 29th Oct'25 (Wednesday): Education: Bachelors Degree in related field. Preferably B.Com, BCA, MCA, BSC in IT, Computer Science, Mathematics, Statistics . Experience/ Qualifications: 1 to 3 years of experience in business application technical support. Familiarity with Agile frameworks. Adept at queries, report writin...

Total Exp : Freshers/Min 1 Years Should have real time experience in Global Service Desk experience. Role : SD Analyst. Shifts : Rotational ( 5 days WFO ) Location : Bangalore. Venue_ Wipro Corporate Office, Wipro Gate(Mori Gate), Doddakannahalli, Sarjapur Road, Bengaluru, Karnataka, 560035. Dates - 28,29,30th Oct 2025. Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all conta...

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *Fresher also eligible *1 year+ International Technical support Experience *2 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Antra 9589329989 *Yashashvi 8982889979 *Monika 7869365175 ## NO PLACEMENT CHARGES ## DIRECT I...

hiring for technical support for level 2 looking for grads or undergrads with min 1 year exp in technical voice process technical care salary:- 7 lac and incentives if interested call farah- 7204022041 or mail ur resume to meet@izeemanpower.com Required Candidate profile uk shift with 2 ways cabs and incentives

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

BPO- Hiring For Technical E-Commerce Voice Process - Gurugram Grad/UG/B.E/B.Tech Min. 1 Yr Technical in Customer Service Experience - Must 5.00 LPA 24/7 Shift 5 Day Working Cabs Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Provide first-line IT support to customers via phone, email, and chat. Troubleshoot technical issues with software, hardware, and applications. Fluent in one or more European languages (German, French, Spanish, Polish).

Technical Skills: Proficiency in operating systems (Windows, macOS), knowledge of networking protocols, experience with help desk software, familiarity with remote desktop tools, and basic troubleshooting skills. Soft Skills: Strong communication skills, both verbal and written, active listening abilities, problem-solving aptitude, adaptability to changing environments, and a customer-centric approach to service delivery. Industry Knowledge: Understanding of IT security principles, data privacy regulations, knowledge of industry-specific software applications, and awareness of emerging technologies in the IT support domain.

Hiring for international voice technical process For freshers- UG/B-tech with 6Month ICC exp. Grad Fresher For exp. UG/B-tech with 1yr in ICC Exp. Grad with customer service Exp. Sal- upto 4.20LPA Gurgaon 24/7 shift, roster off cab ZAM 9910972518

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & miti...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro€™s Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to...

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & miti...

TCS Hiring Service Desk Exp-4 to 6 Yrs Location-Bangalore Preferred candidate profile Must Have- - Infrastructure technical support experience - Willingness to work in night shifts and weekends - Good functional knowledge of desktop/hardware/messaging/networks Excellent communication skills Roles & Responsibilities - 1.Voice and chat support 2.Technical troubleshooting mainly related to desktop/OS, Networking, Messaging and application support 3.Excellent Customer handling/soft skills 4 Logging incidents and service requests and manage their lifecycle Willingness to learn