1323 Technical Helpdesk Jobs - Page 24

Provide technical support to customers via phone email or chat. Diagnose and resolve technical problems related to network connectivity. Conduct remote troubleshooting sessions to assist customers with installation, configuration and troubleshooting. Required Candidate profile CCNA/CCNP-Certified. Experience in customer support preferable. Indepth knowledge of Networking. Strong understanding of routing protocol and switching technologies. Graduates with good comms.

Job Title: Voice Support-IT Service Desk Associate (Level 1 Service Desk Associate) Job Description: As a Level 1 Service Desk Associate, you will play a crucial role in providing technical support and assistance to end-users. Your responsibilities will include: Incident Resolution: Responding to and resolving IT-related incidents and service requests escalated from the Level 1 Service Desk team. Troubleshooting: Diagnosing and troubleshooting hardware and software issues, both remotely and in-person, to ensure timely issue resolution. Voice based Technical Support: Providing guidance and support to end-users in using IT systems, applications, and hardware effectively. Escalation: Escalating...

About Company Incedo is a US-based consulting, data science and technology services firm with over 2,500 people helping clients from our six offices across US and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domai...

Responsibilities: * Provide technical support via phone, email & chat * Manage tickets using API system * Collaborate with development team on bug fixes * Maintain high customer satisfaction ratings

Leading Laptop and Desktop company voice process Technical voice process rotational shift Salary with Incentives up to 5k per month.

Leading Laptop and Desktop company voice process Technical voice process rotational shift Salary with Incentives up to 5k per month.

About Company Incedo is a US-based consulting, data science and technology services firm with over 2,500 people helping clients from our six offices across US and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domai...

About Company Incedo is a US-based consulting, data science and technology services firm with over 2,500 people helping clients from our six offices across US and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domai...

Job Title: Technical Support Advocate (Applicable for Customer Service or Technical Support) Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsoft's consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. You'll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: Customer Interaction: Troubleshooting : Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening : Understand customer concerns, ask relevant questions, and empathize with their situation. Effective...

Dear Candidates, Sword is looking for IT Helpdesk/Service desk resource !! Remote !! Looking for TamilNadu candidates only !!! Exp : 2+yrs Package : Negotiable Role & responsibilities Key Responsibilities (but not limited to): Answer the Helpdesk telephone, log calls in the services ticketing system, and assist the users in problem resolution. Facilitate user password resets Coach users in the use of hardware, software, and file management. Channel and escalate technically complex problems to the appropriate resources Perform computer equipment repairs; manage network printers and wireless connectivity. Install software and computer peripherals Identify when off-site repairs are required and...

Position : Service Desk Analyst (Associate Technical Analyst) Experience : 6 Months 1 Year in Service Desk (Calls & Chats / Email / Requests) Location : Bangalore Operational hours 24/7 (Rotational Shifts & no fixed Week Offs) includes night shift Working Days : 5 Days Education : Bachelor's degree in a relevant field or equivalent work experience (10+2+3 Graduation mandatory) Job Description : What youll do Responsible for overseeing and coordinating the entire incident management process within the organization. This role involves identifying, assessing, prioritizing, and resolving incidents to minimize their impact on operations. The Incident Manager will work closely with various teams t...

Hiring Technical Support Engineers | Join a Leading IT Giant! Are you passionate about technology and problem-solving? We are hiring Technical Support Engineers for a global IT leader. Eligibility: Minimum 1 year experience in Technical Support (Voice) is mandatory Excellent communication skills Strong technical knowledge ( Microsoft products preferred ) Willing to work in US shifts Immediate joiners only CTC: 5 LPA 6 LPA Roles & Responsibilities: Troubleshoot technical issues related to Microsoft products Perform in-depth technical issue analysis Provide timely resolution with high customer satisfaction Maintain SLA, TAT and ensure quality in every interaction Assist customers via voice/cha...

Role & responsibilities Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and ...

-Urgent requirement for (Service Desk) International Technical Process. -Salary - 3LPA - 4.5 LPA + Incentives -Pick & Drop Facility -Any Graduate with 1 Year of relevant experience is required. -For More Info Call OR What's App @ 7773954898 Required Candidate profile Excellent communication Skills in ENGLISH is mandatory. Any Graduate with 1 Year relevant experience is eligible Immediate Joiner Perks and benefits Incentives Opportunity to move in IT through IGP's

Hi, We are hiring for Service Desk Analyst for Bangalore Location Mode of Work:- 5 days Work from Office Mode of Interview:- F2F / Walk in interview on 22nd August & 23rd August at Bangalore Location Date of Interview:- 22nd August & 23rd August Job Role & responsibilities:- Responsible for overseeing and coordinating the entire incident management process within the organization. This role involves identifying, assessing, prioritizing, and resolving incidents to minimize their impact on operations. The Incident Manager will work closely with various teams to ensure that incidents are effectively managed and that lessons learned are applied to prevent future occurrences. Techinical skills, Q...

Role: Technical Support Executive (International BPO) Location : Hyderabad Shift Timings : 24/7 Night Shifts Work Schedule : 5 Days Working, 2 Rotational Week Offs Cab Facility : 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification : Only Graduates Expected CTC : Up to 4.5 LPA Interview Mode : Walk-in Joining : Immediate Joiners Eligibility Criteria: Minimum 2 years of experience in Technical Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Aman- 8306474104

Job Overview: We are looking for a skilled and customer-focused IT Help Desk Technician to join our team. The ideal candidate should have experience troubleshooting Windows and other Microsoft products, handling networking issues, and managing IT onboarding for new employees. Key Responsibilities: Provide first-level technical support for Windows, Microsoft Office, and other Microsoft products. Troubleshoot and resolve issues related to desktops, laptops, printers, and other IT equipment. Assist in configuring, managing, and troubleshooting networking devices (switches & firewalls, particularly Sophos). Perform new user onboarding, including setting up user profiles, email accounts, and syst...

Urgent Hiring for Service Desk Associate IF interested call on 9740521948 OR Share CV mohini.sharma@adecco.com Experience : 6 months to 1 years (relevant service desk only) EXCELLENT COMMUNICATION SKILLS Process Calls & Chats / Email / Requests 5 days work from Office Mandatory Experience & Education: Bachelor's degree in a relevant field or equivalent work experience (10+2+3 Graduation mandatory) 6 Months 1 Year in Service Desk (Calls & Chats / Email / Requests) Skills: Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Problem-solving and critical thinking abilities. Excellent problem-solving and analytical skills, Strong communication and inte...

Role :- Service Desk Associate Experience : 6 months to 1 years (relevant service desk only) EXCELLENT COMMUNICATION SKILLS Process Calls & Chats / Email / Requests 5 days work from Office Mandatory Interested Candidates Can Call on -9716815962 Interested Candidates Can send their Cvs - garima.sharma@adecco.com Experience & Education: Bachelor's degree in a relevant field or equivalent work experience (10+2+3 Graduation mandatory) 6 Months 1 Year in Service Desk (Calls & Chats / Email / Requests) Skills: Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Problem-solving and critical thinking abilities. Excellent problem-solving and analytical ski...

A Technical Support Specialist to join our team,provide timely, high-quality assistance. Troubleshoot software issues, guide partners through step-by-step solutions,ensure prompt resolution to maintain a high level of customer satisfaction. Required Candidate profile Respond to business partner queries in a timely manner via phone,email. Monitor and track issues to ensure accurate and timely resolution. Document technical issues and solutions in ticketing systems. Perks and benefits To be disclosed post interview.

Role- Quality Analyst - Service Desk Experience-Min 2 Years in international BPO (Service Desk)| Technical Support Call Monitoring /Audit | QC Tools | RCA Min. 1 Year as Quality Analyst on papers Shift- Night shift CTC- Up 6 LPA Notice- 0-30 Days WFO

Location: Pune / Bangalore Experience: Minimum 1 year in Technical Support Skills: Active Directory, ServiceNow, Ticketing Tools Education: Graduation Mandatory Package: Up to 4 LPA Joiners: Immediate preferred

Role :- Global Service Desk Agent Experience : 6 months to 1 years (relevant service desk only) Interview Date- 22nd/23rd Aug 2025 (F2F) Job Overview:- Responsible for overseeing and coordinating the entire incident management process within the organization. This role involves identifying, assessing, prioritizing, and resolving incidents to minimize their impact on operations. The Incident Manager will work closely with various teams to ensure that incidents are effectively managed and that lessons learned are applied to prevent future occurrences. Operational hours 24/7 (Rotational Shifts & no fixed Week Offs) includes night shift Process Calls & Chats / Email / Requests 5 days work from O...

What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. You...

-Urgent requirement for (Service Desk) International Technical Process. -Salary - 3LPA - 4.5 LPA + Incentives -Pick & Drop Facility -Any Graduate with 1 Year of relevant experience is required. -For More Info Call OR What's App Simran @ 9604925913 Required Candidate profile Excellent communication Skills in ENGLISH is mandatory. Any Graduate with 1 Year relevant experience is eligible Immediate Joiner Perks and benefits Incentives Opportunity to move in IT through IGP's