1316 Technical Helpdesk Jobs - Page 2

Greetings we are looking for Technical Team leaders in Pune, *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Team Lead - International Technical Support Executive - (Voice) Job location -Pune Qualification *Overall 4+ years of experience *1 year + Team Leading Experience Salary - Upto 10Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :Tech Support Bengaluru" call or wats app for details. * Khushi 7869457739 * Honey 8871997083 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Simran H.R Team KVC CONSULTANTS LTD.

Primary Responsibilities Provide Help Desk support and troubleshooting for end-users. Manage and administer Microsoft 365, including user account management, license management, and troubleshooting. Administer and manage Microsoft Azure services, including virtual machines, storage, and networking. Oversee Microsoft Intune administration, including device management, application deployment, and security policies. Perform network administration tasks, including maintaining network infrastructure, troubleshooting connectivity issues, and ensuring network security. Collaborate with the US-based team to ensure seamless operations and support. Work independently and proactively to address issues ...

Hiring for CMM5 Level Org!!Provide technical support and assistance to end-users for hardware and software issues.Install, configure, and maintain desktop systems, including operating systems and applications. Required Candidate profile Education: Graduate Designation: Desktop Support Engineer Location: Mumbai/ Thane , Kanjurmarg Contact:7021769496/snehap@peshr.com Perks and benefits Get a chance to work in great work enviorment.

Key Responsibilities: Provide first-level technical support and troubleshooting for IT-related issues. Manage and resolve service requests and incidents efficiently. Assist in the administration and support of Microsoft services and applications. Support networking issues and cloud-based services. Collaborate with other IT teams to ensure seamless resolution of issues. Maintain detailed documentation of service desk activities and resolutions. Communicate effectively with clients and stakeholders to provide status updates and gather necessary information. Qualifications: Recent graduate with a degree in Computer Science, Information Technology, or a related field. Strong communication skills...

Dear Candidate, PFB the JD. Mode : WFO NP: Immediate or less than 30 days Location :Chennai JD: Service Desk Engineer L1/L2 Support: Role Summary Serve as the first point of contact for IT and application support requests, handling approximately 2,400 tickets/month via chat, email, phone, and the Teams Universal Bot. Responsibilities Provide L1L2 support for M365, Azure AD, and endpoint issues. Log, categorize, and resolve incidents and service requests per SOP. Escalate unresolved or recurring issues to Command Center or L3. Contribute to knowledge base and AI-Ops automation candidate identification. Drive first-contact resolution and excellent customer experience. Tech Stack : M365, Azure ...

Direct Walk In interview for international process Must have excellent communication skills. 2 days rotational week off with 2 ways cab. CTC : Upto 30k To schedule an interview ring 9916839275 / Whatsapp cv 9620551244 Required Candidate profile Customer Service Associate Any Graduate / 12th pass Excellent communication skills USA Shift Ct ;9916839275

BPO- Hiring For Technical E-Commerce Voice Process - Gurugram Grad/UG/B.E/B.Tech Min. 1 Yr Technical in Customer Service Experience - Must 5.00 LPA 24/7 Shift 5 Day Working Cabs Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

We are seeking a skilled and motivated IT Technical Support to provide first-level technical assistance and ensure smooth functioning of systems and infrastructure.

Profiles: Remote Support Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for...

Position: IT Helpdesk Executive Job Shift: Day/Night Experience: 2- 5 years Education: We hire based on individual talent, skill and work ethic. Formal degrees are not a material in our hiring decision. Job Location: All over Mumbai Salary Range: Ready to Negotiate Key Responsibilities: Providing technical support for all hardware/software problems. Maintaining overall ownership of user's issues & ensuring resolution within agreed service levels. Managing the help-desk system by recording appropriate information for fault incidents and resolving the fault from a remote location or by accessing the user's desktop. Managing service requests, software installations, new computer setups, upgrade...

Note: only looking for immediate joiners and should be available for Inperson meeting at Bengaluru-Electronic City. L1: Above 3yrs- L2: Above 4yrs- L1 & L2 Should have Service Desk Knowledge with strong communication Skill. Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot. Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools).8 System Admin knowledge on Cloud and On-prem Infrastructure. Should have moderate/fair knowledge on O365 admin centre, Intune, Exchange Online, Teams Admin Centre, Azure. End user issues troubleshooting. Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts. Knowledg...

Profiles: Technical Support Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support ...

1. Experience in email platform. 2.Knowledge in Outlook configuration, cloud concepts and Active Directory. 3. Proficient in both written and spoken English with strong communicationskills. Education: Computers Science/IT Graduates/Postgraduates with minimum 1 year of relevant Experience in IT industry.

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Develop and maintain a thorough understanding of our products and services. Identify and escalate potential issues to senior management when necessary. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Minimum 2 years of experience in technical support or a related field. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Stron...

Provide first-level contact and problem resolution for all users with hardware, software, and application issues (via phone, email, chat, and in-person). trouble shooting of IT related queries.

Designation - Technical Process Specialist Min 1 Yr of Exp Into Technical Support International Voice Any Graduate US Shifts CTC - UPTO 5.5 LPA +allowances +incentives Both way cab IMMEDIATE JOINERS ONLY Interview - Virtual Contact Kamal -9828396548

What you will do: support teams work 24*7 and 365 days a year. Candidate will be required to answer inbound Emails /Chats / Phone calls from customers during assigned hours . Candidate must be open to work on weekends and night shifts. Conducting remote troubleshooting of products. Troubleshooting, approving, and executing warranty claims. Providing pre-sales information about products. Assisting with the activation of new sites as needed. Documenting all activity in a central CRM/Help Desk software platform. Coordinating with Engineering with tracking of field-issues, and subsequent product-modifications, logging product bugs in a central database. Assisting other team-members with troubles...

Roles and Responsibility Handle customer inquiries and resolve technical issues via phone, email, or chat. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex technical issues. Document customer interactions and issue resolutions. Continuously update knowledge of products and services to provide accurate information. Meet performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and problem-solving skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and troubleshooting skill...

Roles and Responsibility Handle customer inquiries and resolve technical issues via phone, email, or chat. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex technical issues. Document customer interactions and issue resolutions. Continuously update knowledge of products and services to provide accurate information. Meet performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and problem-solving skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and troubleshooting skill...

Roles and Responsibility Handle customer inquiries and resolve technical issues via phone, email, or chat. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex technical issues. Document customer interactions and issue resolutions. Continuously update knowledge of products and services to provide accurate information. Meet performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and problem-solving skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and troubleshooting skill...

Roles and Responsibility Handle customer inquiries and resolve technical issues via phone, email, or chat. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex technical issues. Document customer interactions and issue resolutions. Continuously update knowledge of products and services to provide accurate information. Meet performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and problem-solving skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and troubleshooting skill...

Warm Greetings, Hiring: Technical Support Associate | UK Process Were hiring Technical Support Associates for a leading UK client! Role: Technical Support Associate Process: UK Voice Support Max CTC: 6.5 LPA Eligibility: Minimum 1 year experience in International Voice – Technical Support (mandatory) Strong troubleshooting skills, especially on Apple products (Mac, iPhone, iPad, etc.) Excellent communication and customer handling skills Willing to work in UK rotational shifts Notice period: Up to 15–20 days acceptable Call and book your interview slots: 7829336034 / 8884777961 / 9742630123 /9380300644

Hiring for TOP bpo's in Bangalore Shift - day Designation- Sr Advisor Technical Support Salary- 28k+ inc Location - ITPL 2 week off with cab facility Interested Candidates call Indushree - 7848820046 Ashwin - 7848820043

Job Description: About the Role: The SME is a support function with vast technical knowledge and expertise that serves as a technical resource for Tier 1. They are responsible for providing technical assistance to Tier 1 agents to improve their technical skills aligned to improve the team and the business FCR, MTTC, and AHT performance. What we offer: RingCentral offers perks and benefits for all aspects of your work/life: Hybrid Work Setup Arrangement until further notice HMO coverage on Day 1 for the employee HMO coverage after Day 90 for 3 free dependents Personal Time Off Performance-based incentives (e.g. MBO, commission, etc.) Employee Assistance Program (EAP) under Workplace Options w...

Job Title: Senior Technical support Associate. Location: Bangalore Department: Service desk. Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues effic...