1644 Technical Helpdesk Jobs - Page 2

Job Description for Help-desk Support Engineer Summary : Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented. Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to: Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios. Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both t...

Only Immediate joiners Excellent communication skills US customer support experience is mandatory. Key Responsibilities: Respond to incoming support requests via phone, email, or ticketing system. Provide first-level troubleshooting for hardware, software, and peripheral issues. Assist users with password resets, account access, and basic configuration support. Escalate unresolved issues to Level 2 or appropriate technical teams. Log and track support requests using the IT ticketing system. Follow documented procedures and contribute to internal knowledge base articles. Maintain professionalism and clear communication with end-users Troubleshoot and resolve common Level 1 issues, including: ...

Job description Greetings From IOPEX !!! We are hiring candidates for International Tech Support - International Voice Process. Job Criteria: 1) Immediate joiners required Should be available to join us within a month. 2) Excellent verbal communication skills in English 3) Minimum 6 months of experience in an International Technical Voice Process (Healthcare & Desktop Support, Domestic Help Desk, AR Calling experience cannot be considered) 4) Ability to handle real-time voice calls. 5)Any UG qualification/HSC/Diploma 6) Immediate joiner (within 15 - 20days) Compensation: CTC: 3 to 4 LPA (varies based on candidate experience) Interested candidates please WhatsApp your resume to - 7826904740 P...

Desktop Support Engineer- ( Male Candidates only), (Immediate Joiners)( F2F Interview) Responsibilities: Troubleshoot and resolve desktop, laptop, printer, and network issues. Respond to and manage service desk/help desk tickets. Install, configure, and maintain operating systems and software. Maintain IT documentation and assist with IT updates/upgrades. Support remote and on-site users. Requirements: Degree/Diploma in IT, Computer Science, or related field. Experience in desktop support, service desk, or help desk. Knowledge of hardware, OS, networking, and common software applications. Strong problem-solving and communication skills

Role : SD Analyst. Shifts : Rotational ( 5 days WFO ) Location : Bangalore. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and...

Job Location : Sarjapur Road , Bangalore Shifts : 24*7 Mode : Work from office ** Looking for immediate Joiners ** -------------------------------------------------------------------------------------------------------------------------------------- Role 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the...

Role & responsibilities 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and fine-tune a high d...

Hiring for Technical voice process Excellent communication skills required Any grad/UG with 1 yr customer service exp. required Salary upto 4.25LPA (27K in hand) Loc Gurgaon 24/7 shifts, roster off 5 Days working Cabs Call/Msg Harshita 9810359162 Required Candidate profile Candidate should have technical knowledge Candidate should have excellent communication skills Candidate should be comfortable with rotational shift and Gurgaon location. Perks and benefits Cab PF Incentive carrier growth good environment

Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk Interview Locations: Hyderabad (Interview), Working Locations: Pune Walk-In Dates: 13th December 2025 Time: 10:00 AM to 1:00 PM Venue: Infosys Limited Gachibowli Hyderabad Building number -B2 Ground floor, Landmark : opposite ISB College Mode: 100% Work from Office (WFO) Who We Are Hiring Were on the lookout for Service Desk expertise (1-3 year experience) who are enthusiastic and have a passion for customer excellence. If youre looking to grow with a global leader, this is your chance to start strong! Open Roles: Service Desk Location: Pune Work Mode: Work from Office Shifts: 24x7 rotational (Including Night Shifts) Experience: ...

Job Description: Helpdesk Support Spanish Language Location: Hyderabad Experience: 1–4 years Shift: Rotational shifts / 24x7 support About the Role This position is ideal for candidates who are fluent in Spanish and capable of providing high-quality technical and customer support to global users. The role involves handling IT service desk requests, troubleshooting basic technical issues, and ensuring smooth communication with Spanish-speaking clients and stakeholders. Key Responsibilities Provide IT Helpdesk support to end-users through calls, emails, chats, or ticketing tools. Handle and resolve Level-1 technical issues such as password resets, access issues, VPN connectivity, printer probl...

Service desk Support Engineer Job Description : Summary : Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented. Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to: Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios. Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both ...

IT Helpdesk Executive Job Summary We are looking for an IT Helpdesk Executive who will be the first point of contact for all internal IT queries. The role involves providing timely technical support, ensuring smooth IT operations, and maintaining high user productivity across the organization. Key Responsibilities Provide Level 1 technical support via phone and email for hardware, software, and system issues Troubleshoot Windows 10/11, Microsoft Office Suite, and common business applications Manage user accounts in Active Directory (creation, modification, deactivation) Assist in installation, configuration, and maintenance of desktops, laptops, printers & mobile devices Resolve basic networ...

Role & responsibilities Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.-Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role-basic MS troubleshooting.-Basic computer knowledge.-Basic TS on networking.-Basic technic...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services ...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services a...

Handle customer queries and technical issues via voice inbound professionally and efficiently. Provide technical support and troubleshoot issues related to software, hardware, network connectivity. Escalate issues to technical teams as required. Required Candidate profile Cab Facility - Two Way Shift - 24*7 Notice Period - Immediate Joiner Contact details - 9303800843

Greetings from Team Computers Pvt. Ltd!! We're hiring for the below role - Designation - IT Helpdesk Executive Location - Gurgaon, Sec 59 Experience - 1+ years "ONLY MALE Candidates can apply" Perks & Benefits - Competitive Salary PF Medical Insurance Gratuity Paid Leaves Leave Encashment Key Responsibilities: Must have experience in Helpdesk operations (non-technical role). Assign incoming tickets to the appropriate support teams. Coordinate with internal teams to ensure timely resolution. Work efficiently on ticketing tools for tracking, updating, and closing tickets. Manage Incidents and Service Requests as per defined SLAs. Maintain proper documentation and follow escalation procedures. ...

Hiring for International Technical Voice Support Job location - Gurugram We are looking for candidates with a minimum of 1 year of experience in Technical Voice Support in a BPO. The role requires excellent communication skills and the ability to handle technical queries for international customers. Graduates and Undergraduates both can apply. Salary Details: • In-hand salary: Up to 34,000 • CTC: 4,70,000 per annum Requirements: • Minimum 1 year experience in International Technical Voice Support (BPO) • Fluent communication skills • UG/Graduate candidates eligible Benefits: • Both-side cab facility • 5 days working • 2 rotational week offs • Rotational shifts How to Apply: Send your CV to s...

Good oral and written communication Basis service desk & ticketing tool knowledge Should have knowledge of Ms Office and basic operating of computer Should be available to work on weekend and public holiday Report preparation (on need basis)

Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk - International Voice Process! Location : Pune (Interview), Job Locations: Pune Walk-In Dates: 9th and 11th December 2025 Time: 10:00 AM to 2:00 PM Venue: Infosys BPM Limited, 1st Floor, ODC 8, Angsana building , ASCENDAS, Ascendas, Hinjewadi - Kasarsai Rd, Phase 3, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pimpri-Chinchwad, Maharashtra, 411057. Mode: 100% Work from Office (WFO) Who We're Hiring Were on the lookout for Fresh Graduates (0 - 1 year experience) who are enthusiastic and have a passion for Service Desk customer excellence. If you're looking to grow with a global leader, this is your chance to start strong! Open...

About The Role Role: Service desk lead ? Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthoriz...

Handles customer product queries, troubleshoots software/hardware issues, documents cases, collaborates with teams, ensures customer satisfaction, follows up, and provides product training. Health insurance Provident fund

Greetings From IOPEX! We are hiring candidates for International Tech Support - International Voice Process. Job Criteria: - Immediate joiners required (available to join within 15-20 days) - Excellent verbal communication skills in English - Minimum 6 months of experience in an International Technical Voice Process (Healthcare & Desktop Support, Domestic Help Desk and AR Calling experience cannot be considered.) - Freshers with Excellent communication skills are welcome! - Ability to handle real-time voice calls - Any UG qualification / HSC / Diploma Compensation : CTC: 3 to 4 LPA (varies based on experience) Location : Chennai, Ambit IT Park Shift Details: - 5-day work week with rotational...

HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots Vijay - 9742630123 Archana- 6360905880 We are looking for graduate and undergraduates with strong communication skills and excellent communication abilities to join our team as Customer Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities : Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketin...

Job Title: Technical Support Representative Experience: Fresher Employment Type: 1-Year Contract Salary - 15,575 in hand Benefits - ( PF, Mediclaim, Shift allowance) Working Days: 5 Days Working ( WFO) Shift Time - Rotational Shift FRESHER CANDIDATES ONLY Job Role & Responsibilities: Provide technical support Assist clients with troubleshooting and resolving technical issues. Demonstrate excellent written and spoken communication skills. Understand and follow business processes efficiently. Apply analytical and logical skills to problem-solving. Work in rotational shifts covering 24x7 operations (weekends, evenings, holidays, and 3rd shift included). Maintain a professional and positive atti...