1316 Technical Helpdesk Jobs - Page 12

Greetings from iOPEX!!! We are hiring candidates for International Technical Voice Support . Job Criteria: Immediate joiners required should be available to join within 1 to 2 weeks. Excellent verbal communication skills in English. Must Have Minimum 6 months of experience in an International Technical Voice Process (Healthcare, Desktop Support & AR Calling experience will not be considered). Ability to handle real-time voice calls effectively. Any UG qualification, HSC, or Diploma. Immediate joiners preferred (within 15-20 days). Must have proper relieving documents from the last company. Compensation: CTC: 3.0 LPA to 4.3 LPA (varies based on candidate experience). Benefits & Perks: Cab fac...

Subject: Job Opportunity Technical Support (Voice Process) Movate Technologies, Chennai Dear Candidate, Greetings from Movate Technologies (formerly CSS Corp)! We are currently hiring for the Technical Support Voice Process role at our Ambattur (Ambit IT Park), Chennai location. Please find the job details below: Job Title: Technical Support – Voice Process Work Location: Ambit IT Park, Ambattur, Chennai – 600058 Experience Required: Minimum 1 year in Technical Voice Support Educational Qualification: Any Bachelor’s Degree Roles and Responsibilities: 1.Assist US-based customers over voice calls 2.Handle multiple calls efficiently 3.Resolve technical issues related to networking and devices 4...

Hi All, we have urgent requirement for On Roll Technical Support. Company DXC technology Exp 0 To 1 Yrs Looking for Excellent Communications with Good Attitude Candidates Soft skills Comprehension/ Listening Fluency/ Thought Process Pronunciation/ Enunciation/ Speech Clarity Grammar Rate of Speech/ Pace Intonation/ Modulation Technical skills Office 365 Network related questions/VPN related PC troubleshooting Job Posting Title - Analyst III infrastructure services Job Description Summary Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Job Description Taking ownership of customer issues reported and ...

Looking for candidates with minimum 1 year experience in Technical Support (Voice Process). Work Location: Bangalore. Should be flexible with US rotational shifts. Immediate joiners or candidates with up to 15 days notice period preferred. Required Candidate profile Call HR Sadiq @ 8904378561 for more details.

EduBridge is India's leading workforce development platform, delivering employment-focused skilling solutions to youth across the country. We are on a mission to bridge the gap between education and employment, and we are looking for an experienced Service Desk Trainer to join our growing team! Role & responsibilities: As a Service Desk Trainer , you will train aspiring professionals in: Service Desk Fundamentals IT Support & Helpdesk Operations Technical Support & Customer Handling Your role is key in preparing learners to step confidently into real-world IT support and service desk roles in top organizations. Deliver high-quality, interactive training sessions (online/offline) aligned to E...

Were Hiring Technical Support Advisor (US Shifts) Eligibility: Graduate / Undergraduate can apply Experience: Freshers welcome Requirement: Excellent communication skills + strong technical knowledge in hardware and Windows Shift: US Shifts CTC: As per industry standards Roles & Responsibilities: Provide technical support to international customers via voice/chat. Troubleshoot issues related to hardware, operating systems, and Windows applications . Guide customers through problem-solving steps and ensure timely resolution. Maintain high levels of customer satisfaction (CSAT) by delivering professional support. Document all technical issues and resolutions accurately in the system. Work towa...

Role & responsibilities • Efficiently and accurately triage, troubleshoot and escalate if required technical incidents of IT applications, platforms, systems and devices, to minimize business impact. • Handle service requests, install/uninstall approved software and configurations. • Initiate service orders to technicians on site. Must-Have Skills: • Actively work to develop production environment and service delivery • Understand and implement changes in customers' production environments according to agreed change processes. • Use remote control tools and knowledge management tools to achieve first contact resolution.

Any Graduate Sound knowledge of IT and related Infrastructure | Camera Monitoring & Maintenance | ERP Server Maintenance | In House Server Maintenance | General Computer H/W and S/W Maintenance Works | Troubleshooting of Network Issues | Required Candidate profile Coordination with local telecom and Internet Service Providers | Expected to have Good Computer Skills | Knowledge of ERP. Exp. required: 4-5 years Job Location: Head Office, Raigarh, C.G.

Hiring For Technical Voice Process Related to (Internet Service Provide) ISP. Location: Noida Salary up to 38k in hand + Incentives up to 20k Both Side Cabs 24/7 Shifts If Interested call or WhatsApp 9211676804@nidhi

Greetings from KVC CONSULTANTS LTD!! Job description: --- We Are Hiring For International Service Desk Role for Leading IT Company. (Immediate Joining) SALARY STRUCTURE :--- FRESHERS -- SALARY IS Rs 2.77 LPA Rs 5.00 LPA --5.50 LPA GRADUATE with 1+ Years of Experience Rs 6.00 LPA --7.00 LPA GRADUATE with 2+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose:----Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer compl...

Greetings from KVC CONSULTANTS LTD!! Job description: --- We Are Hiring For International Service Desk Role for Leading IT Company. (Immediate Joining) SALARY STRUCTURE :--- FRESHERS -- SALARY IS Rs 2.77 LPA Rs 5.00 LPA --5.50 LPA GRADUATE with 1+ Years of Experience Rs 6.00 LPA --7.00 LPA GRADUATE with 2+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose:----Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer compl...

Key Responsibilities Coordination & Administration l Monitor and assign tickets to vendor engineers and Dixit engineers to maintain SLA compliance. l Manage and coordinate DC & Store RE Engineers. l Maintain and share daily attendance with the Customer and Project Manager. l Follow up on open tickets and ensure closure within SLA in ServiceNow. l Arrange and participate in team meetings with the customer as required. l Prepare and share monthly reports with the customer. l Manage additional activities such as PAV, festival support, and share related reports. Technical L1 Support l Act as the first point of contact for all IT support requests via phone, email, or ticketing system. l Troublesh...

Greetings from Vee Technologies Hiring Process Associates Experience: 1+ Education: Any Degree Work location: Chennai & Mangalore (As per the project requirements it may vary) Mandatory Languages known: Kannada or Telugu or Hindi 1. Good Communication Skills, should know Additional Languages (Hindi, Kannada & Telugu Preferred) and willing to travel anywhere in India as per the Project requirements. 2. Good Operations & Customer Service Skills 3. Excellent Team & Vendor Management Skills 4. Good Interpersonal Skills 5. Good in building the relationship with the client & stakeholders 6. Ability to work independently with in team 7. Good Presentation Skills (Excel and Power Point) Interested ca...

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on What's app 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window ...

Company: Accenture 6 month Contract bass Payroll crownsolution Looking for 2 to 5 Yrs Ctc will be 2 to 4 LPA Looking for 15 Days Or Immediate With Good Communication Interested candidates can apply to This Number 9611446226 geetha@crownsolution.com anu@crownsolution.com 8088317273 Candidate should have all the documents As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, utilizing your exceptional communication skills to ensure our world-class systems operate smoothly. You will be dedicated to maintaining quality and will leverage your deep product...

Excellent communication skills and telephone manner. Knowledge and working experience in any Incident management tool. Hands-on experience in troubleshooting windows and MAC machines. 1- 3 years of experience in supporting users through phone / remote sessions. Basic DNS knowledge. Advanced O365 knowledge Creating user accounts, reset passwords, unlock account etc. in AD. Creating security /distribution groups. Basic Knowledge about Proxy server. Basic Knowledge about IP address, VLAN. Troubleshooting VPN client. Troubleshooting of MAC OS and Windows OS Troubleshooting Outlook and other software installations. Strong knowledge of Microsoft based operating systems. Basic knowledge in Antiviru...

Role & responsibilities 1. IT Business Application Inventory 2. SAP User Management 3. Daily Business application monitoring. 4. New system Configuration / Setup 5. Calendar, Supplier, Contract management 6. Co-ordinating Procurement to Payment process 7. Monitor and co-ordinate BRAVE compliance. 8. IT Service desk co-ordination. (SolarWinds) 9. UAT follow-up with users. 10.MIS Reports. 11. Any other activities assigned by HOD. Preferred candidate profile Basic Computer Hardware / Software / Applications

Skills and Ability Comprehensive understanding of typical home network deployments is required. • The candidate must be able to identify a diversity of networking home devices specific functions, configurations, and interactions. • Candidate must have immaculate English communication skills. • Candidate must be well mannered and demonstrate a high order of customer services skills. • The candidate must be attentive to detail. • Candidate must have excellent analytical, organizational, and time management skills. • Candidate must be able to perform well in a steep learning curve. • The candidate must be able to sell support contracts. Communication English: Excellent, VNA 5 Accent: Neutral Ab...

Hiring For Technical Support Associate (International Voice/Chat Process) To Schedule an interview call - +91 9019928149 (Jayalakshmi- HR) Requirements: - Excellent Communication in English. - Fresher - Experienced- Minimum 1 year of Technical Support experience in BPO. - Candidates are in Bangalore are only preferred. - Immediate joiners only!!!! Job summary: We are seeking a detail-oriented and tech-savvy individual for a Technical Support (Non Voice) position. The role involves providing assistance to customers through email, chat, and ticketing systems. The ideal candidate will have strong written communication skills, the ability to troubleshoot technical issues, and a customer-centric ...

Job Details - Resolve user issues remotely by providing timely and effective technical support, ensuring customer satisfaction and minimal disruption to business operations. • Manage issue triage, prioritize tasks based on urgency and impact, and ensure appropriate escalation, ticket routing, and resolution. • Collaborate with senior team members to identify tasks and processes suitable for automation, contributing to the automation pipeline. • Assist in the design, development, and testing of automation solutions using coding and scripting languages like Python, PowerShell, or similar technologies. • Participate in the development and maintenance of technical documentation, including troubl...

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -32k Shifts :Rotational walkin Interview Call or whatsapp manya @ 6364808230 / 9606521172 /6364833817 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems...

Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations - ...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...