1511 Technical Documentation Jobs - Page 50

Proficiency in documentation tools such as MS Word, Adobe FrameMaker Basic understanding of technical drawings, wiring diagrams, and schematics Develop, write, and edit comprehensive product manuals, user guides, installation guides, and technical documentation for controller panels and other product Collaborate with engineers, product managers, and subject matter experts (SMEs) to understand product features and technical specifications. Ensure all documentation complies with industry standards, safety regulations, and company guidelines.

Job Title: Senior SQL Architect Location: Remote, Delhi NCR, Bangalore, Chennai, Pune, Kolkata, Ahmedabad, Mumbai, Hyderabad Job Type: Contract (Immediate Joiner Preferred) Email to Apply: Job Summary: We are looking for a Senior SQL Architect to lead the architecture, design, and implementation of robust database solutions using Microsoft SQL Server. This role demands a strategic thinker with strong technical skills and the ability to collaborate across departments. Key Responsibilities: Design and architect scalable SQL Server database systems Lead data modeling, database design, and ETL processes Collaborate with development teams for seamless DB integration Maintain database standards, best practices, and technical documentation Troubleshoot complex DB issues and optimize performance Implement robust security and compliance frameworks Mentor junior DB professionals Mandatory Technical Skills: 10+ years of SQL Server experience Advanced T-SQL, data modeling, and performance tuning Experience with high availability (Clustering, Mirroring, Always-On) Hands-on with SSIS, Azure Data Factory, or similar ETL tools Azure SQL / AWS RDS experience Strong knowledge of security, BI, and DW concepts Soft Skills: Excellent analytical and problem-solving abilities Strong leadership and mentoring experience Effective communication with cross-functional teams Detail-oriented and quality-focused Good to Have: Oracle/MySQL experience DevOps & CI/CD exposure Data governance, data science, or ML familiarity Location: Remote Start Date: Immediate Interested candidates, please share your resume with the following details: Current CTC: Expected CTC: Notice Period/Availability: Preferred Location: Remote Send to: hr@sridatta.co.in Contact: | 9032956160

Job Title: Technical Writer Job Location: Bangalore Job Type: Full Time About the role Were looking for a skilled Technical Writer to join our team and take ownership of producing clear, concise, and user-friendly documentation. You will be responsible for creating a wide range of technical content including user guides, manuals, API documentation, release notes, and system documentation. This role is ideal for someone who thrives in technical environments, is proactive in understanding systems with minimal guidance, and collaborates effectively with cross-functional teams including engineering, product, and support. Responsibilities: Create, maintain, and improve technical documentation, including: User manuals and product guides Developer/API documentation System and architecture overviews Release notes and onboarding materials Understand complex systems and software quickly with minimal assistance Collaborate with engineers, product managers, and QA to gather technical details Translate technical concepts into content thats accessible to different audiences (end users, developers, internal teams) Ensure documentation is up-to-date, consistent, and follows company standards Manage content in documentation platforms and version control systems Champion documentation best practices and contribute to content strategy Requirements: • Proven experience (4+ years) as a Technical Writer in a technical/software environment • Strong portfolio of technical documents, manuals, and API docs • Ability to independently explore products and systems with minimal handholding • Excellent written and verbal communication skills • Expertise in one or more technical writing tools such as: Markdown, Confluence, Swagger/OpenAPI, MadCap Flare, DITA, Git, or similar • Familiarity with version control tools (e.g., Git), ticketing systems (e.g., Jira), and CI/CD workflows • Understanding of APIs, SDKs, and software development lifecycle (SDLC) • Ability to work both independently and collaboratively in a fast-paced environment Nice to have: • Experience working with SaaS products or enterprise software • Background in computer science, engineering, or related technical field • Experience writing for both technical and non-technical audiences About Morae: Morae is a dynamic, high-growth organization that provides an integrated suite of solutions to corporate law departments and law firms, and partners with leading software and services providers, both within and outside the legal industry. We are a young company but are made up of seasoned professionals in the legal industry, with a focus on building productive long-term relationships with employees and clients in an environment where collaboration is encouraged, knowledge is shared freely, and diversity of thought, cultures, communities, and points of view is embraced. Our team has the vision to create an effective solution for any business problem and the experience to execute that vision. Learn more at moraeglobal.com. Our privacy policy can be found here https://www.moraeglobal.com/privacy-policy

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Global Trade Services Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : N/A Role:Application Developer Project Role Description:-SAP transformation ace with deep experience helping clients meet the challenges of digitization. -You're in your element using your supply chain know-how and boss-level creative and analytical powers to solve clients' most complex business problems so their companies can do more. -Communication and people skills You have both in spades and you're as comfortable inspiring teams to bring their A-game as you are presenting to the C-suite.-Aligning technology with business strategy and goals the SAP GTS Consultant works directly with the client gathering requirements to analyze, design and/or implement technology best practice business changes. -They are sought out as experts internally and externally for their deep functional or industry expertise, domain knowledge, or offering expertise. Must have Skills:SAP Global Trade Services Good to Have Skills:No Technology Specialization Job Requirements: Support all functionalities in SAP Global Trade Services (GTS) including : SAP Compliance Management SAP Customs Management SAP Risk Management SAP Electronic Compliance Reporting (ECR) Key Responsibilities: Delve into clients' Material Management and Sales and Distribution configurations to determine their business needs relating to foreign trade. Advise clients on using SAP GTS to meet their trade export business needs Lead teams to configure all components of GTS Create change plans and lead efforts that help your clients help their people embrace the changes that come with supply chain transformation Look for ways to grow Accenture's SAP practice and contribute to landing future sales Keep building your SAP GTS know-how by staying current on market innovations and the latest developments Technical Experience:Strong Experience in SAP GTS Professional Attributes:-Experience in designing, building, and configuring applications using SAP FI CO Finance. Strong understanding of business processes and application requirements. Experience in developing technical documentation related to application development. Experience in providing technical support and troubleshooting for applications developed. Educational Qualification:- The candidate should have a minimum of 3 years of experience in SAP FI CO Finance. Must be a BE Graduate Additional Info:- This position is based at our Chennai office but we do not have a strict location constraint. Qualification N/A

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Spring Boot Good to have skills : Java Enterprise Edition, Microservices and Light Weight Architecture Minimum 5 year(s) of experience is required Educational Qualification : 15 years of education mandatory Summary :As an Application Lead, you will be responsible for designing, building, and configuring applications using Spring Boot. Your typical day will involve leading the effort to develop and deploy applications, collaborating with cross-functional teams, and ensuring timely delivery of high-quality solutions. Roles & Responsibilities: Lead the effort to design, build, and configure applications using Spring Boot, acting as the primary point of contact. Collaborate with cross-functional teams, including developers, architects, and business analysts, to ensure timely delivery of high-quality solutions. Develop and maintain technical documentation, including design documents, user manuals, and test plans. Provide technical guidance and mentorship to junior team members, ensuring adherence to best practices and standards. Stay updated with the latest advancements in Spring Boot and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills: Proficiency in Spring Boot. Good To Have Skills: Experience with Java Enterprise Edition, Microservices, and Light Weight Architecture. Strong understanding of software engineering principles and best practices. Experience with agile development methodologies, including Scrum and Kanban. Solid grasp of software development lifecycle (SDLC) processes, including requirements gathering, design, development, testing, and deployment. Additional Information: The candidate should have a minimum of 5 years of experience in Spring Boot. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Mumbai office. Qualifications 15 years of education mandatory

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Project System (PS) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 yrs of full time education Summary :As an Application Developer for Packaged Application Development, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using SAP Project System (PS). Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and develop solutions using SAP Project System (PS). Design, build, and configure applications to meet business process and application requirements. Develop and maintain technical documentation related to application development. Provide technical support and troubleshooting for applications developed. Professional & Technical Skills: Must To Have Skills:Experience in SAP Project System (PS). Good To Have Skills:Experience in SAP Financials (FI), SAP Material Management (MM), and SAP Sales and Distribution (SD). Strong understanding of application development methodologies and tools. Experience in developing and maintaining technical documentation. Experience in providing technical support and troubleshooting for applications developed. Additional Information: The candidate should have a minimum of 3 years of experience in SAP Project System (PS). The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Pune office. Qualification 15 yrs of full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Siebel Open UI Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in the development and implementation of software solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to define, design, and ship new features.- Develop high-quality software design and architecture.- Identify, prioritize, and execute tasks in the software development life cycle.- Conduct software analysis, programming, testing, and debugging.- Create technical documentation for reference and reporting. Professional & Technical Skills:- Must To Have Skills:Proficiency in Siebel Open UI.- Strong understanding of web technologies and frameworks.- Experience in front-end development using HTML, CSS, and JavaScript.- Knowledge of integration techniques with backend systems.- Hands-on experience in troubleshooting and resolving technical issues. Additional Information:- The candidate should have a minimum of 3 years of experience in Siebel Open UI.- This position is based at our Pune office.- A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Stibo Product Master Data Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions that align with the organization's needs and goals. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to define, design, and ship new features. Develop high-quality software design and architecture. Identify, prioritize, and execute tasks in the software development life cycle. Conduct software analysis, programming, testing, and debugging. Create technical documentation for reference and reporting. Professional & Technical Skills: Must To Have Skills:Proficiency in Stibo Product Master Data Management. Strong understanding of data modeling and database design. Experience with RESTful APIs and web services. Hands-on experience with Agile development methodologies. Knowledge of software development best practices. Additional Information: The candidate should have a minimum of 2 years of experience in Stibo Product Master Data Management. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Siemens Teamcenter Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years of regular education Summary : As an Application Developer for Packaged Application Development, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Siemens Teamcenter. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities: - Design, build, and configure applications to meet business process and application requirements using Siemens Teamcenter. - Collaborate with cross-functional teams to analyze business requirements and develop solutions to meet those requirements. - Develop and maintain technical documentation related to application development. - Provide technical support and troubleshooting for applications developed using Siemens Teamcenter. - Stay updated with the latest advancements in Siemens Teamcenter and related technologies. Professional & Technical Skills: - Must To Have Skills:Experience in Siemens Teamcenter. - Good To Have Skills:Knowledge of other PLM tools like Windchill, Enovia, etc. - Strong understanding of software development life cycle (SDLC) and agile methodologies. - Experience in developing and maintaining technical documentation. - Experience in providing technical support and troubleshooting for applications developed using Siemens Teamcenter. Additional Information: - The candidate should have a minimum of 3 years of experience in Siemens Teamcenter. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using Siemens Teamcenter. - This position is based at our Pune office. Qualifications 15 years of regular education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : Microservices and Light Weight Architecture Minimum 5 year(s) of experience is required Educational Qualification : Graduate with Java and Springboot experience Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Spring Boot. Your typical day will involve collaborating with cross-functional teams, developing and testing code, and ensuring the quality of the application. Roles & Responsibilities: Design, develop, and test high-quality software using Spring Boot. Collaborate with cross-functional teams to identify and prioritize requirements. Ensure the quality of the application by conducting thorough testing and debugging. Develop and maintain technical documentation for the application. Stay updated with the latest advancements in software development and integrate innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Proficiency in Spring Boot. Good To Have Skills:Experience with Java Enterprise Edition, Microservices, and Light Weight Architecture. Strong understanding of software development principles and best practices. Experience with Agile development methodologies. Solid grasp of database technologies such as SQL and NoSQL. Additional Information: The candidate should have a minimum of 5 years of experience in Spring Boot. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful software solutions. This position is based at our Pune office. Qualification Graduate with Java and Springboot experience

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP PP Production Planning & Control Discrete Industries Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using SAP PP Production Planning & Control Discrete Industries. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities:- Collaborate with cross-functional teams to analyze business requirements and develop solutions using SAP PP Production Planning & Control Discrete Industries.- Design, build, and configure applications to meet business process and application requirements.- Develop and maintain technical documentation related to application development.- Provide technical support and troubleshooting for applications developed using SAP PP Production Planning & Control Discrete Industries. Professional & Technical Skills:- Must To Have Skills:Experience in SAP PP Production Planning & Control Discrete Industries. S/4 HANA implementation work experience.- Good To Have Skills:Knowledge of SAP MM Materials Management and SAP SD Sales and Distribution.- Experience in designing, building, and configuring applications using SAP PP Production Planning & Control Discrete Industries.- Strong understanding of business processes and application requirements.- Experience in developing technical documentation related to application development.- Experience in providing technical support and troubleshooting for applications developed using SAP PP Production Planning & Control Discrete Industries. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP PP Production Planning & Control Discrete Industries.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using SAP PP Production Planning & Control Discrete Industries.- This position is based at our Coimbatore office.- Industry experience:Life sciences Qualifications Graduate

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP UI5 Development Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BE BTECH Summary :As an Application Lead for Packaged Application Development, you will be responsible for leading the design, build, and configuration of applications, acting as the primary point of contact. Your typical day will involve utilizing your expertise in SAP UI5 Development to ensure successful project delivery. Roles & Responsibilities: Design, develop, and maintain SAP UI5 applications to meet business requirements. Collaborate with cross-functional teams to analyze business requirements and develop solutions to meet those requirements. Develop and maintain technical documentation related to SAP UI5 applications. Provide technical guidance and support to other team members as needed.Professional & Technical Skills: Must To Have Skills:Strong experience in SAP UI5 Development. Good To Have Skills:Experience in SAP Fiori, SAP ABAP, and SAP HANA. Experience in designing, developing, and maintaining SAP UI5 applications. Strong understanding of SAP UI5 architecture and development best practices. Experience in developing and maintaining technical documentation. Excellent problem-solving and analytical skills.Additional Information: The candidate should have a minimum of 5 years of experience in SAP UI5 Development. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualification BE BTECH

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IFS Solutions Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:IFS Application Developer Project Role Description:Design, build and configure applications to meet business process and application requirements. Must have Skills:1.IFS Solutions Roles & Responsibilities:1 Create Custom solution using IFS development tools in IFS cloud/IFS Apps 102 Creating delivery packages and custom configurations package handling in IFS cloud3 IFS Data migration using FND, EXCELMIG and Smart data Manager.4 Liaising with Business stakeholders and Team members effectively5 Create Technical documentation for customization and integrations, unit testing.6 Working knowledge of IFS Support portal7 Ability to guide team members8 Discussion with client or functional lead on technical solutions. Technical Experience:1 Experience in IFS Apps 9 and above for 5 years2 Excellent working knowledge with PL/SQL3 Good knowledge on Base server, APF and Integration development4 Good Knowledge on applying Service update and release updates5 Good Knowledge on Information sources and Data mart Management6 Have worked on creation of Migration Jobs/tasks7 Experience in developing IFS Enterprise Explorer8 Hands on IFS development experience in IFS Aurena and IFS cloud9 Experience in developing Restful API integrations10 Exposure to report development and migration tools and methodologies in IFS11 Working experience on GIT repository in IFS cloud12 Context and permission sets knowledge13 Working experience on Postman or other integration testing tools Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BTP Integration Suite Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years of full time education Summary :As an Application Developer for Packaged Application Development, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using SAP BTP Integration Suite. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities: Design, build, and configure applications using SAP BTP Integration Suite to meet business process and application requirements. Collaborate with cross-functional teams to analyze business requirements and develop solutions to meet those requirements. Develop and maintain technical documentation related to application development. Provide technical support and troubleshooting for applications developed using SAP BTP Integration Suite. Stay updated with the latest advancements in SAP BTP Integration Suite and related technologies. Professional & Technical Skills: Must To Have Skills:Experience in SAP BTP Integration Suite. Good To Have Skills:Experience in SAP Cloud Platform, SAP Cloud Integration, and SAP API Management. Strong understanding of application development principles and methodologies. Experience in developing and maintaining technical documentation. Experience in providing technical support and troubleshooting for applications. Solid grasp of the latest advancements in SAP BTP Integration Suite and related technologies. Additional Information: The candidate should have a minimum of 3 years of experience in SAP BTP Integration Suite. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using SAP BTP Integration Suite. This position is based at our Bengaluru office. Qualifications 15 years of full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP MM Materials Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BE or Graduation Summary:As an Application Developer for Packaged Application Development, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using SAP MM Materials Management. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities:- Design, build, and configure applications to meet business process and application requirements using SAP MM Materials Management.- Collaborate with cross-functional teams to analyze business requirements and develop solutions to meet those requirements.- Develop and maintain technical documentation related to application development.- Provide technical support and troubleshooting for applications developed. Professional & Technical Skills:- Must To Have Skills:Strong experience in SAP MM Materials Management.- Good To Have Skills:Experience in SAP Sales and Distribution (SD).- Experience in designing, building, and configuring applications to meet business process and application requirements.- Strong understanding of SAP MM Materials Management functionality and integration with other SAP modules.- Experience in developing and maintaining technical documentation related to application development.- Experience in providing technical support and troubleshooting for applications developed.- Experience in enterprise structure configuration, setting up transportation zone and route, MRP, material master setup with diff material types. SSAM.SAP service and asset manager.(inventory management functionality) Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP MM Materials Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using SAP MM Materials Management.- This position is based at our Mumbai office. Qualifications BE or Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Power Apps Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Graduate Required Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Microsoft Power Apps. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities: Design, build, and configure applications using Microsoft Power Apps to meet business process and application requirements. Collaborate with cross-functional teams to analyze business requirements and develop solutions to meet those requirements. Develop and maintain technical documentation related to application development. Provide technical support and troubleshooting for applications developed using Microsoft Power Apps. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Power Apps. Good To Have Skills:Experience with other Microsoft Power Platform products such as Power Automate and Power BI. Experience in designing, building, and configuring applications to meet business process and application requirements. Strong understanding of application development principles and best practices. Experience with Agile development methodologies. Solid grasp of data modeling and database design principles. Additional Information: The candidate should have a minimum of 2 years of experience in Microsoft Power Apps. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using Microsoft Power Apps. This position is based at our Noida office. Qualifications Graduate Required

Design & test electrical system as per safety & legal standard Develop & implement engineering standard Analyze data & resolve issues Oversee installation & commissioning Maintain SOPs & maintenance schedule Evaluate prototypes against specifications Required Candidate profile Electrical Engineer -: Minimum 5-8 yrs of experience in Dairy plant. Good knowledge of preventive maintenance schedule of Plant& Machinery. Diploma or Degree specializing in Electrical field.

Developing and updating content in the required documentation deliverables in collaboration with the Agile team members. Resolving documentation bugs.

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Technical Writing. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About PhonePe Group: PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Challenges Building for Scale, Rapid Iterative Development, and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking As a Software Engineer: ? 5+ years of experience in the art of writing code and solving problems on a Large Scale. ? You will build Robust and scalable web-based applications You will need to think of platforms & reuse ? Build abstractions and contracts with separation of concerns for a larger scope ? Drive problem-solving skills for high-level business and technical problems. ? Do high-level design with guidance; Functional modeling, break-down of a module ? Do incremental changes to architectureimpact analysis of the same ? Do performance tuning and improvements in large scale distributed systems ? Mentor young minds and foster team spirit, break down execution into phases to bring predictability to overall execution ? Work closely with Product Manager to derive capability view from features/solutions, Lead execution of medium-sized projects ? Work with broader stakeholders to track the impact of projects/features and proactively iterate to improve them As a senior software engineer you must have ? Extensive and expert programming experience in at least one general programming language (e.g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code. ? Experience with multi-threading and concurrency programming ? Extensive experience in object-oriented design skills, knowledge of design patterns, and huge passion and ability to design intuitive module and class-level interfaces ? Excellent coding skills should be able to convert the design into code fluently ? Knowledge of Test Driven Development ? Good understanding of databases (e.g. MySQL) and NoSQL (e.g. HBase, Elasticsearch, Aerospike, etc) ? Strong desire to solving complex and interesting real-world problems ? Experience with full life cycle development in any programming language on a Linux platform ? Go-getter attitude that reflects in energy and intent behind assigned tasks ? Worked in a startups environment with high levels of ownership and commitment ? BTech, MTech, or Ph.D. in Computer Science or related technical discipline (or equivalent). ? Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with a huge amount of data. ? An open communicator who shares thoughts and opinions frequently listens intently and takes constructive feedback. As a Software Engineer, good to have ? The ability to drive the design and architecture of multiple subsystems ? Ability to break-down larger/fuzzier problems into smaller ones in the scope of the product ? Understanding of the industrys coding standards and an ability to create appropriate technical documentation. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe .

About PhonePe Group: PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Challenges Building for Scale, Rapid Iterative Development, and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking As a Software Engineer: ? You will build Robust and scalable web-based applications You will need to think of platforms & reuse ? Build abstractions and contracts with separation of concerns for a larger scope ? Drive problem-solving skills for high-level business and technical problems. ? Do high-level design with guidance; Functional modeling, break-down of a module ? Do incremental changes to architectureimpact analysis of the same ? Do performance tuning and improvements in large scale distributed systems ? Mentor young minds and foster team spirit, break down execution into phases to bring predictability to overall execution ? Work closely with Product Manager to derive capability view from features/solutions, Lead execution of medium-sized projects ? Work with broader stakeholders to track the impact of projects/features and proactively iterate to improve them As a senior software engineer you must have ? Extensive and expert programming experience in at least one general programming language (e.g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code. ? Experience with multi-threading and concurrency programming ? Extensive experience in object-oriented design skills, knowledge of design patterns, and huge passion and ability to design intuitive module and class-level interfaces ? Excellent coding skills should be able to convert the design into code fluently ? Knowledge of Test Driven Development ? Good understanding of databases (e.g. MySQL) and NoSQL (e.g. HBase, Elasticsearch, Aerospike, etc) ? Strong desire to solving complex and interesting real-world problems ? Experience with full life cycle development in any programming language on a Linux platform ? Go-getter attitude that reflects in energy and intent behind assigned tasks ? Worked in a startups environment with high levels of ownership and commitment ? BTech, MTech, or Ph.D. in Computer Science or related technical discipline (or equivalent). ? Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with a huge amount of data. ? 3-6 years of experience in the art of writing code and solving problems on a Large Scale. ? An open communicator who shares thoughts and opinions frequently listens intently and takes constructive feedback. As a Software Engineer, good to have ? The ability to drive the design and architecture of multiple subsystems ? Ability to break-down larger/fuzzier problems into smaller ones in the scope of the product ? Understanding of the industrys coding standards and an ability to create appropriate technical documentation. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe .

In this role, you'll develop, edit, and coordinate technical documentation for R&D products, systems, and solutions. Your work will involve creating user-friendly, web-based publications for both internal and external users, ensuring high-quality content with a focus on accuracy and presentation. You have: Graduate/Post-Graduate degree in Engineering or Science or Technical Writing with over 8 years of experience. Proven ability to author and deliver documentation for Telecom products. Knowledge of structured authoring and experience with XML-based authoring preferred. Strong analytical thinking, creativity in problem-solving, and self-confidence. It would be nice if you also had: Knowledge of Networking and communication skills in a multi-site environment. Flair for authoring accurate and simplified technical information. Well-organized, committed, and quality-oriented team player. Eloquence in writing and communicating in English with a sense of ownership and commitment to quality and timeliness. Understand and analyze product features to develop user-centric documentation. Collaborate closely with subject matter experts to gather and validate information. Work with a diverse international team of writers and subject matter experts. Apply technical documentation practices to conceptualize, design, and develop required information products. Ensure content quality, adherence to standards, and proper presentation. Participate in document design, process improvements, and delivery innovations.

The position requires a professional with a foundational understanding of networking protocols and products, who can independently handle troubleshooting and customer interactions with a focus on delivering service excellence. The role involves supporting experts with debugging, system analysis, and defect management, while also ensuring compliance with SLAs. Additionally, the individual will contribute to technical documentation, laboratory tasks, and product competency development. You have: Understanding of network-related disciplines with 1-2 years of relevant experience. Proven ability to troubleshoot complex network issues and ensure SLA adherence. Strong knowledge of protocols and products like GPON, MPLS, SDAN, and Wi-Fi 5/6. Proficiency in remote diagnostics and on-site support. Excellent written and spoken communication skills in English. It would be nice if you also had: Familiarity with software configuration, fault management, and functional testing. Ability to perform installations in a lab setting and assist with technical documentation. Knowledge of SQL, Linux, or programming languages (Java, Python), and familiarity with Nokia products (Lightspan, Altiplano, ISAM). Perform tasks with moderate guidance, ensuring adherence to guidelines and policies. Analyze information and propose solutions to resolve straightforward issues. Assist experts in debugging, system-level tracing, and protocol flow analysis. Support in identifying, reproducing, and characterizing defects. Communicate with customers for moderate to complex cases, providing support. Ensure escalated cases are handled within SLAs. Assist in software configuration, fault management, and functional testing. Aid senior experts in creating technical documents and guidelines.

locationsBangalore, Karnatakaposted onPosted Yesterday job requisition idR0000301861 Career Area: Engineering About The Role : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Designs, develops, builds, and implements new components, products, or technologies. Job Duties/Responsibilities may include, but are not limited to: This role will be directly involved in the product development engineering of electrification & energy systems and associated components. Determining detailed functional requirements for inverters, reviewing inverter technical documentation to determine compliance with requirements and evaluate technical characteristics Developing and Testing control system algorithms for controlling inverters as part of an energy storage systems Develop deep understanding of inverter operations and provide guidance to the software team on inverter control and integration into Advanced Power Products Develop tests, standardized test procedures, and perform product testing, including involvement in hands on lab testing during evaluations of prototype systems Analyze operational and test data to troubleshoot and resolve system problems Work with field engineers for rapid solutions to problems as they arise Write technical specifications for equipment procurement and/or technical annexes to contract documents Collect and provide the required documentation for internal stakeholders to allow for standardized deployment of inverters for Advanced Power Product Systems. Knowledge of the NPI process. Basic Qualifications: Ph.D/Masters in Control or Electrical or Instrumentation with a publications and patents record. Required 0 to 1 years of experience if Ph.D or 2 to 5 years experience if Masters or 5 to 6 years if Bachelors Controls systems design and development of Advanced power system technology like fuel cell power sources, energy storage systems, hydrogen fuel cells, hybrids, electric vehicles (EV), etc and functional validation testing Knowledge of Invertors/Chargers or similar Electrical Component products design, development, testing and certifications. Experience in electrical product and components testing. Advanced knowledge of the model-based software development, MIL/SIL/HIL based validation Effective CommunicationsUnderstanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Managing Multiple PrioritiesKnowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Level Working Knowledge: Recognizes changing demands and priorities; validates changes with management. Obtains information about how current assignments contribute to organizational goals. Completes current work according to assigned priorities. Responds to day-to-day operational priorities while still making progress on project work. Performs at least 2-3 concurrent activities without reducing productivity. Technical ExcellenceKnowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.Level Working Knowledge: Provides effective technical solutions to routine functional challenges via sound technical competence, effectively examining implications of events and issues. Effectively performs the technical job aspects, continuously building knowledge and keeping up-to-date on technical and procedural job components. Applies technical operating and project standards based on achieving excellence in delivered products, technologies and services. Applies current procedures and technologies to help resolve technical issues in one's general area of technical competence. Helps others solve technical or procedural problems or issues. Product Design and DevelopmentKnowledge of product features; ability to design, build, and develop a new product, technology, or service from concept through to production.Level Working Knowledge: Communicates with professionals to understand various requirements of product design. Tests and evaluates alternative means of production being considered for use. Uses automated tools to design or modify the design of a product. Assists in building a complex prototype of product. Posting Dates: May 13, 2025 - May 19, 2025Caterpillar is an Equal Opportunity Employer (EEO).Not ready to apply? Join our .

Job Summary : We are seeking an experienced Business Analyst to manage stakeholders across APAC and India for an upcoming Oracle implementation (Go-live in July 2025) and provide ongoing support post-implementation. The ideal candidate will act as a bridge between business users and the offshore IT support team in India, ensuring smooth issue resolution, prioritization of requirements, and timely escalations to maintain high user satisfaction. Key Responsibilities : Stakeholder Management : Collaborate with APAC and India stakeholders to understand, prioritize, and address business requirements and operational issues. Issue Resolution & Coordination: Work closely with the offshore IT support team in India to resolve system-related issues efficiently. Status Reporting & Escalation : Provide regular status updates to stakeholders and escalate critical issues to ensure timely resolution and minimal business impact. Oracle Fusion Expertise (Preferred) : Support users in the Oracle environment by leveraging Oracle Fusion knowledge for troubleshooting and process improvements. Methodology & Documentation : Work within both Waterfall and Agile/Scrum frameworks and contribute to technical documentation such as RICE, CEMLI, FSD, or Technical Design Documents. Required Skills & Qualifications : • 8+ years of experience as a Business Analyst, preferably in an Oracle ERP environment. • Proven experience in stakeholder management across APAC and India. • Strong understanding of Oracle Fusion (preferred) and prior experience supporting users in an Oracle ERP environment. • Hands-on experience working with Agile/Scrum and Waterfall methodologies. • Familiarity with RICE (Reports, Interfaces, Conversions, Extensions), CEMLI, FSD, or Technical Design Documents. • Strong analytical and problem-solving skills with excellent communication and coordination abilities. Preferred Qualifications : • Prior experience working on an Oracle Cloud ERP or Fusion implementation. • Experience working with global IT teams and offshore support models. • Ability to effectively manage multiple priorities in a fast-paced environment