3412 Technical Documentation Jobs - Page 28

Prime Video Studios Core Tech is seeking a skilled Live Ops Support Engineer to drive technical excellence and ensure seamless operational support for our critical systems. Youll play a key role in maintaining and improving the reliability of our core technology infrastructure. Provide advanced technical support for Prime Videos core technology systems Troubleshoot and resolve complex technical issues Develop and maintain support scripts and documentation Collaborate with cross-functional teams to improve system reliability Perform root cause analysis and implement preventive measures A day in the life Monitor system performance and respond to critical incidents Conduct in-depth technical investigations Participate in agile team meetings and sprint planning Create and update technical documentation Engage with internal stakeholders to resolve escalated technical challenges About the team Prime Video Studios Core Tech supports the backbone of our streaming technology. Were a dynamic team committed to delivering world-class technical solutions that power millions of customer experiences globally. Our culture emphasizes innovation, collaboration, and continuous improvement. 4+ years IT support operations experience with a minimum of 1 year in a Level-2 role, ticket creation and escalation, including incident management and metrics reporting Experience supporting microservices architecture Proven ability to troubleshoot and identify the root cause of issues. Youre a natural problem solver! Demonstrated skill and passion for operational excellence, efficiency, and process improvement Clear and concise verbal and written communication skills, and experience writing process and training documentation and technical papers Strong organizational skills and a proven ability to multi-task Excellent interpersonal and customer relationship skills Experience providing technical support for streaming video delivery pipelines and OTT consumer devices Understanding of video encoding and transcoding technologies Fundamental knowledge of AWS technologies and networking concepts Experience with on-site, live video production or master control facility Experience in a technical customer support role Experience in a technical QA role Experience working in live sports Experience with software development or scripting in common languages like JavaScript/React/Typescript or Python.

Prime Video Studios Core Tech is seeking a skilled Live Ops Support Engineer to drive technical excellence and ensure seamless operational support for our critical systems. Youll play a key role in maintaining and improving the reliability of our core technology infrastructure. Provide advanced technical support for Prime Videos core technology systems Troubleshoot and resolve complex technical issues Develop and maintain support scripts and documentation Collaborate with cross-functional teams to improve system reliability Perform root cause analysis and implement preventive measures A day in the life Monitor system performance and respond to critical incidents Conduct in-depth technical investigations Participate in agile team meetings and sprint planning Create and update technical documentation Engage with internal stakeholders to resolve escalated technical challenges About the team Prime Video Studios Core Tech supports the backbone of our streaming technology. Were a dynamic team committed to delivering world-class technical solutions that power millions of customer experiences globally. Our culture emphasizes innovation, collaboration, and continuous improvement. 3+ years IT support operations experience with a minimum of 1 year in a Level-2 role, ticket creation and escalation, including incident management and metrics reporting Experience supporting microservices architecture Proven ability to troubleshoot and identify the root cause of issues. Youre a natural problem solver! Demonstrated skill and passion for operational excellence, efficiency, and process improvement Clear and concise verbal and written communication skills, and experience writing process and training documentation and technical papers Strong organizational skills and a proven ability to multi-task Excellent interpersonal and customer relationship skills Experience providing technical support for streaming video delivery pipelines and OTT consumer devices Understanding of video encoding and transcoding technologies Fundamental knowledge of AWS technologies and networking concepts Experience with on-site, live video production or master control facility Experience in a technical customer support role Experience in a technical QA role Experience working in live sports Experience with software development or scripting in common languages like JavaScript/React/Typescript or Python.

Prime Video Studios Core Tech is seeking a skilled Live Ops Support Engineer to drive technical excellence and ensure seamless operational support for our critical systems. Youll play a key role in maintaining and improving the reliability of our core technology infrastructure. Provide advanced technical support for Prime Videos core technology systems Troubleshoot and resolve complex technical issues Develop and maintain support scripts and documentation Collaborate with cross-functional teams to improve system reliability Perform root cause analysis and implement preventive measures A day in the life Monitor system performance and respond to critical incidents Conduct in-depth technical investigations Participate in agile team meetings and sprint planning Create and update technical documentation Engage with internal stakeholders to resolve escalated technical challenges About the team Prime Video Studios Core Tech supports the backbone of our streaming technology. Were a dynamic team committed to delivering world-class technical solutions that power millions of customer experiences globally. Our culture emphasizes innovation, collaboration, and continuous improvement. 1.5+ years IT support operations experience with a minimum of 1 year in a Level-2 role, ticket creation and escalation, including incident management and metrics reporting Experience supporting microservices architecture Proven ability to troubleshoot and identify the root cause of issues. Youre a natural problem solver! Demonstrated skill and passion for operational excellence, efficiency, and process improvement Clear and concise verbal and written communication skills, and experience writing process and training documentation and technical papers Strong organizational skills and a proven ability to multi-task Excellent interpersonal and customer relationship skills Experience providing technical support for streaming video delivery pipelines and OTT consumer devices Understanding of video encoding and transcoding technologies Fundamental knowledge of AWS technologies and networking concepts Experience with on-site, live video production or master control facility Experience in a technical customer support role Experience in a technical QA role Experience working in live sports Experience with software development or scripting in common languages like JavaScript/React/Typescript or Python.

Prime Video Studios Core Tech is seeking a skilled Live Ops Support Engineer to drive technical excellence and ensure seamless operational support for our critical systems. Youll play a key role in maintaining and improving the reliability of our core technology infrastructure. Provide advanced technical support for Prime Videos core technology systems Troubleshoot and resolve complex technical issues Develop and maintain support scripts and documentation Collaborate with cross-functional teams to improve system reliability Perform root cause analysis and implement preventive measures A day in the life Monitor system performance and respond to critical incidents Conduct in-depth technical investigations Participate in agile team meetings and sprint planning Create and update technical documentation Engage with internal stakeholders to resolve escalated technical challenges About the team Prime Video Studios Core Tech supports the backbone of our streaming technology. Were a dynamic team committed to delivering world-class technical solutions that power millions of customer experiences globally. Our culture emphasizes innovation, collaboration, and continuous improvement. Prime Video Studios Core Tech supports the backbone of our streaming technology. Were a dynamic team committed to delivering world-class technical solutions that power millions of customer experiences globally. Our culture emphasizes innovation, collaboration, and continuous improvement. 1.5+ years Experience providing technical support for streaming video delivery pipelines and OTT consumer devices Understanding of video encoding and transcoding technologies Experience with on-site, live video production or working from a master control facility Experience in a technical customer support role Experience in a technical QA role Experience working in live sports Experience with software development or scripting in common languages like JavaScript/React/Typescript or Python.

As an Electrical Engineer, you will be responsible for providing consultancy services to our clients. This includes and not limited to: Developing and reviewing electrical system designs, ensuring they meet project requirements and industry standards. Conducting feasibility studies and technical assessments to identify optimal solutions for electrical systems. Preparing detailed specifications, calculations, and technical reports. Providing technical guidance and support during the construction, installation, and commissioning phases of projects. Ensuring compliance with health, safety, and environmental regulations. Collaborating with clients to understand their needs and deliver tailored solutions. Keeping up-to-date with the latest industry trends and technologies to provide innovative solutions. Key Responsibilities: Assist in the design, optioneering, evaluation, and assessment of electrical systems, ensuring compliance with industry standards. Collaborate with multi-disciplinary teams, including Mechanical, Process, and Civil/Structural engineers, to support project delivery. Provide technical support and contribute to the resolution of project challenges. Participate in project meetings and contribute to the development of project plans and schedules. Support the preparation of technical documentation, including reports, specifications, and drawings. Engage in continuous professional development to enhance technical skills and knowledge. Should be able to review 3D models. Preparation of Load Estimation, Sizing of equipment s such as Transformer, Generator, UPS, Cables, Containment etc. Software Skills required: Amtech, Dialux, Relux, Furse, Navisworks. Ideal Candidate: Bachelor s degree level qualification in electrical engineering. 8+ years of experience in electrical engineering, preferably within the nuclear or energy sector. Strong problem-solving skills and the ability to work collaboratively in a team environment. Good communication skills and the ability to present technical information clearly. Eager to learn and develop professionally, with a proactive approach to work. Knowledge of Protection study and use of ETAP Software is desirable. Working towards Chartered Engineer (CEng) status is desirable. Experience with AutoCAD, Revit MEP, or similar CAD/BIM tools is a plus. What We Can Offer You: Varied, interesting and meaningful work. A hybrid working environment with flexibility and great opportunities. Opportunities for training and, as the team grows, career progression or sideways moves. An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual. Worker Type Employee Job Type Regular

Responsibilities Requisition ID R-10367290 Date posted 07/16/2025 End Date 09/17/2025 City Pune State/Region Maharashtra Country India Location Type Onsite Calling all innovators find your future at Fiserv. Job Title Specialist, Software Development Engineering J What does a successful database developer - Professional do at Fiserv A successful database developer -Professional at Fiserv do database design, optimizes database performance, and mentors junior developers, demonstrating deep expertise in SQL, PL/SQL, and database design principles. What will you do: Develop, maintain, and optimize PL/SQL code for efficient database operations. Design and implement database solutions to support business requirements. Troubleshoot and debug complex database issues. Collaborate with cross-functional teams to gather requirements and provide technical guidance. Perform code reviews and ensure adherence to coding standards. Optimize database performance through query optimization and indexing strategies. Create and maintain technical documentation for developed solutions. What will you need to have: Bachelor s degree in computer science, Information Technology, or related field. 5 years of hands-on experience in SQL and PL/SQL development. Proficiency in Oracle database technologies. Strong understanding of database design principles and normalization. Work on security scans and pipelines for code deployment. Excellent problem-solving and analytical skills. Ability to work independently and collaboratively in a team environment. Effective communication skills to interact with stakeholders at all levels. What would be great to have: Powerbuilder Knowledge Oracle certification (e.g., Oracle PL/SQL Developer Certified Associate). Experience with performance tuning and optimization techniques. Knowledge of other programming languages such as Shell Scripting, Java, Python/Perl, or C/C++. Familiarity with Agile development methodologies. Expertise in version control systems (e.g., Git) and CI/CD (Github actions, Harness etc) Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook

Responsibilities Requisition ID R-10367296 Date posted 07/16/2025 End Date 09/18/2025 City Pune State/Region Maharashtra Country India Location Type Onsite Calling all innovators find your future at Fiserv. Job Title Tech Lead, Software Development Engineering What does a successful database developer - Professional do at Fiserv A successful database developer -Professional at Fiserv do database design, optimizes database performance, and mentors junior developers, demonstrating deep expertise in SQL, PL/SQL, and database design principles. What will you do: Develop, maintain, and optimize PL/SQL code for efficient database operations. Design and implement database solutions to support business requirements. Troubleshoot and debug complex database issues. Collaborate with cross-functional teams to gather requirements and provide technical guidance. Perform code reviews and ensure adherence to coding standards. Optimize database performance through query optimization and indexing strategies. Create and maintain technical documentation for developed solutions. What would be great to have: Powerbuilder Knowledge Oracle certification (e.g., Oracle PL/SQL Developer Certified Associate). Experience with performance tuning and optimization techniques. Knowledge of other programming languages such as Shell Scripting, Java, Python/Perl, or C/C++. Familiarity with Agile development methodologies. Expertise in version control systems (e.g., Git) and CI/CD (Github actions, Harness etc) What will you need to have: Bachelor s degree in computer science, Information Technology, or related field. 5 years of hands-on experience in SQL and PL/SQL development. Proficiency in Oracle database technologies. Strong understanding of database design principles and normalization. Work on security scans and pipelines for code deployment. Excellent problem-solving and analytical skills. Ability to work independently and collaboratively in a team environment. Effective communication skills to interact with stakeholders at all levels. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President - Data Modeller. Principal responsibilities The FDS Data Team are seeking to recruit a Data Modeller with a passion for organising and transforming complex Finance data into actionable insights represented within data model structures that are fit for purpose. The role requires a strong analytical mindset, a good understanding of various data modelling techniques and tools with a proven track record. The individual should have exposure of designing and implementing efficient data models that cater to the data sourcing, storage and usage needs of the Finance business and/or Front-to-Back business domains within a global financial institution. Support the design and develop FDS conceptual, logical and application data models as per HSBCs Future State Architecture (Data Asset Strategy) and work across Finance business teams to drive understanding, interpretation, design, and implementation. Support Finance business and change teams to migrate to target state data models and Data Asset delivery, driving improvement on current feeds and data issues. Develop data modelling schemas aligned with Enterprise data models and supporting Finance Data Assets. Contribute to FDS program model development planning and scheduling. Continuously improve FDS data modelling estate adhering to risks, controls, security, and regulatory compliance standards. Advise and support Finance modelling data requirements that support new use case and data changes. Serve as FDS data modelling subject matter expert. Seek opportunities to simplify, automate, rationalise, and improve the efficiency of Finance IT and modelling solutions. Update and maintain the key FDS modelling artefacts, (i.e., Confluence, SharePoint, documents, reports, roadmap, and other domain artefacts). Provide data modelling and technical advice as well as maintain ongoing relationships. Provide feedback in a timely manner to ensure that model development or modification meets the business need. Requirements Minimum of 5 years experience of Data management and modelling solutions working as a Data Modeller within the Financial Services sector is essential; preferably in a Treasury/Finance function and or related front office environment. Good communication skills with the ability to influence and present data models (as well as concepts) to technology and business stakeholders. Good collaboration skills with the ability to demonstrate experience achieving outcomes in a matrixed environment partnering with data modellers from other domains to build and join shared and reusable data assets. Experience of working with Agile and Scrum in a large scalable Agile environment. This should include participation and progress reporting in daily standups. Experience working with leading data modelling tools modelling documentation using tools such as Visual Paradigm, ERwin, PowerDesigner, ER Studio etc. Knowledge of data modelling standards and modelling technical documentation using Entity Relationship Diagrams (ERD) or Unified Modelling language (UML) or BIAN. Results oriented with ability to produce solutions that deliver organisational benefit. Understanding of issue and data quality management, prioritisation, business case development, remediation planning and tactical or strategic solution delivery Exposure with data governance initiatives such as lineage, masking, retention policy, and data quality Strong analytical skills and problem-solving, with the ability to work unsupervised and take ownership for key deliverables.

We are looking for a skilled PL/SQL Developer with strong experience in developing and optimizing database solutions in the banking domain. The role involves working closely with business analysts and application teams to design, develop, and support critical financial applications. Key Responsibilities: Design, develop, and maintain complex PL/SQL scripts, stored procedures, packages, functions, and triggers Optimize existing queries and perform performance tuning for large-volume banking applications Collaborate with functional teams to understand data requirements and convert them into efficient SQL logic Implement data validation, cleansing, and reconciliation routines Ensure data integrity, accuracy, and security in line with banking regulations Support ETL jobs and scheduled batch processes Participate in code reviews and ensure adherence to development and security standards Prepare technical documentation and support SIT/UAT activities Required Skills: 4 7 years of strong hands-on experience in PL/SQL development Sound understanding of Oracle database architecture and tuning techniques Experience with performance tuning, query optimization, and handling large datasets Familiarity with Unix/Linux shell scripting and job scheduling tools Knowledge of SDLC and version control tools (Git, SVN) Preferred Banking Domain Knowledge: Corporate/Retail Banking data flows Loan Management / Credit Risk / Payments Familiarity with core banking systems or MIS/BI layer integration Good to Have: Exposure to Agile or Waterfall project environments Experience working in onshore-offshore models Understanding of data warehousing concepts

Information Protection Senior Advisor - HIH - Evernorth (Cyber S ecurity Architect) Position Summary: This role is for a highly motivated Security Architect, with a background in cloud and DevOps security. The Security Architect (PSA) works closely with architecture, development, product, and other teams across the enterprise to design and integrate security into the solution lifecycle from design through deployment. This person will be responsible for defining security requirements, performing security design assessments, and providing teams with remediation and mitigation guidance and advice. Security Architects engage on strategic initiatives, programs, and projects throughout the enterprise including cloud, AI/ML, etc., as well as provide on-going guidance on security best practices. Experience Required: 13-16 years experience in information technology Min 8+ years experience in an information security architecture Min 5+ years application development and/or administrating and managing cloud solutions Practical experience in the application of security controls in security engineering, design, or developing reference architectures: NIST 800-53r(4/5), ISO 27001 Annex A / ISO 27002, Cloud Security Alliance Cloud Controls Matrix (CCM v4), Center for Internet Security Critical Security Controls (v7/8) Solid understanding of services and capabilities delivered by mainstream cloud service providers. Job Description Responsibilities : Translate business priorities into information security requirements to ensure protections regarding the confidentiality, integrity, availability, and privacy of the enterprise s technologies and its data. Monitor current and future security trends, changes in the business and business environment, as well as the evolving regulatory landscape and incorporate emerging trends into architecture engagements and strategic planning. Produce written technical reports and documentation; develop presentations on security approaches and solutions. Work directly with program and project teams to ensure that all relevant security risks are identified, evaluated, and appropriate security solutions are implemented to help manage risks to the enterprise. Provide strategic and technical security guidance for cloud programs and projects deploying in cloud environments. Responsible for the identification and documentation of architectural gaps and inefficiencies in existing solutions; support remediation and mitigation efforts through appropriate planning and roadmap development. Solid understanding of services and capabilities delivered by mainstream cloud service providers. Solid understanding of DevOps processes and associated security requirements and capabilities. Contribute to the Security Architecture guidance library including the development of reference architecture, security standards, security baselines, and other reference material. Strong work ethic and sense of urgency Ability to influence technical discussions and decisions. Ability to interact with a broad cross-section of personnel throughout the global enterprise to explain and compel adoption of security requirements. Other job duties as assigned. Experience Desired: Certification GIAC Defensible Security Architecture (GDSA) or other security architecture certification (ex. SABSA). Familiarity with Security life cycle, design review across concept, development through deployment Experience with threat modeling (all OSI layers), security analysis Education and Training Required: BE degree in MIS/Computer Science or related degree required. Professional Certification such as (any one): Certified Information Systems Security Professional (CISSP) SANS GIAC Certification(s) AWS/Azure Cloud Engineering Certifications Primary Skills: Written Communication Produce written technical documentation and reports that will be consumed by partners in the U.S. and throughout the global enterprise. Verbal Communication Ability to communicate with and influence a broad cross-section of personnel throughout the global enterprise to explain and compel adoption of security requirements. Time Management Relationship Management Self-Starter About Evernorth Health Services

Reporting Relationship: Senior Lead Roles and Responsibilities The position will be responsible for authoring and maintaining Installation and Deployment Guides, Operations Manuals, Application and UI User Manuals, API Reference Manuals, Training Manuals, Online Help and Context Sensitive Help, associated graphics, and may additionally assist in creating marketing collateral and RFPs. The position requires excellent communication interpersonal skills. The candidate will need to possess excellent language and editorial skills, and proven past experience in a similar position. Language skills will be the benchmark for hiring. Experience Mandatory: 2 to 3 years of relevant experience, especially using industry standards and tools such as AsciiDoc, Adobe RoboHelp, Arbortext Editor, Oxygen. Skills Demonstrable expertise in creating, editing, and publishing technical and user documentation. Excellent skills in terms of communication, research, organization, collaboration, and team work. A good grasp of technical terminology combined with the ability to write in a simple, concise, and accurate manner. Technical Competencies Mandatory: Expertise in authoring using help authoring tools (such as AsciiDoc, Adobe RoboHelp, Arbortext Editor, Oxygen), MS Office Suite, Adobe Acrobat Pro, and photo editing tools (such as Adobe Photoshop). Experience in writing API manuals. Base Location: Bangalore (Hybrid) Specialization Description Technical Writing Editing work focuses on writing documentation for technical products, systems, processes, equipment operations maintenance, research findings, etc. for internal or external audiences, including: Determining an effective structure and layout for complex manuals and other technical documentation Conducting research and liaising with technical staff to ensure accurate interpretation of complex technical data, drawings, and specification Ensuring that appropriate technical content and terminology review occurs and that provision is made for the incorporation of updates and revisions Editing content to improve clarity, impact, flow, meaning, and readability Level Description Experienced level professional that applies practical knowledge of job area typically obtained through advanced education and work experience. Works independently with general supervision. Works to achieve operational targets within the job area with a direct impact on function / sub-function results. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts, policies and practices. Headquartered in Japan, NEC is a leader in the integration of IT and network technologies. With over 123 years of expertise in providing solutions for empowering people, businesses, and society, NEC stands tall as a champion in enabling change and transformation across the globe. Present in India since 1950, NEC has been instrumental in burgeoning India s digitization journey continually for the past 70 years. NEC India has proved its commitment to orchestrating a bright future through its diverse businesses from Telecommunications to Public Safety, Logistics, Transportation, Retail, Finance, Unified Communication and IT platforms , serving across the public and private sectors. NEC India, through the deployment of cutting-edge technology, has been powering India in seminal ways, making lives easier, safer, and more productive for all. With its Centre of Excellence for verticals like Analytics platform solutions, Big Data, Biometrics, Mobile and Retail , NEC India brings to the table, innovative, seamless solutions for India and across the world. NEC India is headquartered in New Delhi and has its offices panned across the country. It has branches in Ahmedabad, Bengaluru, Chennai, Mumbai, Noida and Surat. Specialties: IT Networking Solutions, Unified Communication Solutions, Safety and Security Solutions, Integrated Retail Solutions, Data Centre Solutions, Safe and Smart City Solutions, Transportation Solutions, SDN Solutions, Carrier Telecom Solutions, and Solutions for Society. NEC Career Site - LinkedIn

Sales Engineer- PrimeServ Marine & Power - Chennai About Everllence Everllence, formerly known as MAN Energy Solutions, is a leading provider of propulsion, decarbonization and efficiency solutions for shipping, the energy economy and industry. True to our motto Moving big things to zero we help key industries in the global economy to reduce hard-to-abate emissions. Our technologies have a measurable impact on the success of the global energy transition. More information about the company can be found at www.everllence.com . Headquartered in Germany, Everllence employs around 15,000 people across more than 140 sites worldwide. We can offer you the following tasks: Lead the sales and tendering / offer process for marine engines and propulsion spare parts and service, from RFQ to order closure / payment. Engage with existing assigned customers and develop new opportunities in the commercial marine and defence after sales sectors. Participate in technical and commercial discussions with ship owners / ship managers, and government bodies. Ensure timely submission of offers / bids in compliance with customer and internal requirements to ensure order finalization after negotiation. Maintain close coordination with Product Center Order Management & Customer Work closely with other departments, such as Product Centers and internal order management, to ensure alignment on sales goals and product offerings. Maintain records of visits / updates in CRM To undertake such other tasks that may be reasonably required To adhere to all Company process Guidelines and procedures including Compliance To be aware of, and adhere to, all Health & Safety laws & guidelines relevant to your role and to the safety of your colleagues, visitors and external partners Familiarity with customers such as Ship owners ,Ship Manager, Marine customers & Defence. Experience in handling key accounts, client relationship management, and spare part / service sales for Marine applications. Demonstrated ability in market analysis, competitor mapping, and development of regional sales strategies. Strong coordination skills to interface between clients, and HQ teams. Basic knowledge of technical documentation like project guides; operation manuals, installation guides, and compliance documents (preferred but not mandatory). Exposure to ISO standards 9001 and knowledge of tender compliance/documentation for large projects. You can help us with these qualifications: Bachelor s degree in Engineering (Mechanical/Marine/ Industrial) or a related field. MBA Degree in Marketing/Sales might be an added advantage . Extensive experience in sales management, particularly in the aftersales, especially in marine, Strong leadership, negotiation, and communication skills. Proven track record of driving sales growth and developing successful teams. Knowledge of marine and power equipment That is important to us: Integrity and compliance are essential elements of our corporate culture. We firmly support diversity and equal opportunities and are therefore looking forward to receiving a diverse range of applications. Just click on "contact us" and start your career with us.

Join us as a Lead Engineer This is an opportunity for a driven Lead Engineer to join us and support the technical delivery of a software engineering team You ll be responsible for developing solution design options and explaining the pros and cons to key stakeholders for appropriate decision making Hone your existing technical skills and advance your career in this innovative and challenging role Were offering this role at associate vice president level What youll do In this role, you ll run a team of developers and set the technical direction of the deliveries, applying the principles and methodologies of software engineering to the technical design, development, testing, and maintenance of applications and services. You ll take responsibility for the work quality of the software engineering team, making sure that it meets the technical standards for all services output, as well as driving a culture of concise and comprehensive technical documentation as a continuous process. Day-to-day, you ll be: Monitoring the technical progress against plans, while safeguarding functionality, scalability and performance and providing updates to stakeholders Supporting and mentoring the team in the understanding of relevant software languages and technical domains Driving the adoption of software engineering principles, processes and best practices Liaising with engineers, architects, business analysts and other key stakeholders to understand the objectives, requirements and options Designing and developing high-volume, high-performance and high-availability applications using proven frameworks and technologies The skills youll need To be successful in this role, you ll need at least eight years of experience in software engineering, software design or database design and architecture, as well as experience in providing technical leadership and accountability for a software engineering team. We ll also look to you to have experience of test-driven development and the use of automated test frameworks, mocking, stubbing and unit testing tools. You ll also demonstrate: Knowledge of key phases of the software delivery lifecycle, and established software development methodologies Development experience in Core Java, Multithreading, Spring and SQL database Experience in low latency coding techniques Experience of using industry recognised frameworks and development tooling A background of implementing programming best-practice, especially around scalability, availability and performance Hours 45 Job Posting Closing Date: 24/07/2025

Everllence, formerly known as MAN Energy Solutions, is a leading provider of propulsion, decarbonization and efficiency solutions for shipping, the energy economy and industry. True to our motto Moving big things to zero we help key industries in the global economy to reduce hard-to-abate emissions. Our technologies have a measurable impact on the success of the global energy transition. More information about the company can be found at Headquartered in Germany, Everllence employs around 15,000 people across more than 140 sites worldwide. We can offer you the following tasks: Lead the sales and tendering process for marine engines and propulsion systems, from RFQ to order closure. Engage with existing customers and develop new opportunities in the commercial marine and defence sectors. Participate in technical and commercial discussions with shipyards, consultants, classification societies, and government bodies. Ensure timely submission of technical and commercial bids in compliance with customer and internal requirements. Maintain close coordination with Project Management, Engineering, and After-Sales teams for smooth order execution and customer satisfaction. Proven experience in Sales and Bid Management for marine equipment including tender preparation and commercial negotiations. Sound understanding of marine propulsion systems, diesel/gas engines, and associated auxiliary systems preferable. Familiarity with customers such as Shipyards; Ship designers; Ship owners Ship Managers & Defence. Experience in handling key accounts, client relationship management, and project sales for commercial and naval marine applications. Demonstrated ability in market analysis, competitor mapping, and development of regional sales strategies. Strong coordination skills to interface between clients, tendering, project, and HQ teams. Basic knowledge of technical documentation like project guides; operation manuals, installation guides, and compliance documents (preferred but not mandatory). Exposure to ISO standards 9001 and knowledge of tender compliance/documentation for large projects. Strong understanding of technical products in the marine and power sectors. Analytical skills to assess performance data and adjust strategies accordingly. You can help us with these qualifications: Bachelor s degree in Engineering (Mechanical/Marine/ Industrial) or a related field. MBA Degree in Marketing/Sales might be an added advantage. Extensive experience in sales management, particularly in the aftersales, marine, or power industries. Strong leadership, negotiation, and communication skills. Proven track record of driving sales growth and developing successful teams. Knowledge of marine and power equipment That is important to us: Integrity and compliance are essential elements of our corporate culture. We firmly support diversity and equal opportunities and are therefore looking forward to receiving a diverse range of applications. Just click on "contact us" and start your career with us.

Location: Bengaluru Designation: Consultant Entity: Deloitte Touche Tohmatsu India LLP OIC Your potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P Your work profile As a Consultant/ Senior Consultant in our Oracle Team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Responsibilities: 1. Lead a team of developers and coordinate their efforts to ensure the successful completion of projects. 2. Provide technical guidance and mentorship to team members, fostering their professional growth and development. 3. Collaborate with product managers, business analysts, and stakeholders to understand project requirements and translate them into technical solutions. 4. Develop project plans, set realistic timelines, and manage resources effectively to meet project goals and deliverables.5. Design, develop, and maintain scalable and robust software applications, adhering to best practices and coding standards. 6. Conduct code reviews to ensure code quality, performance, and adherence to established guidelines. 7. Troubleshoot and resolve complex technical issues, working closely with the team to identify root causes and implement effective solutions. 8. Stay updated with the latest technologies, trends, and industry best practices, and provide recommendations for process improvements and innovation. Requirements: Experience: 4+ years of experience Education: Bachelors degree in Computer Science, Software Engineering, or a related field. Advanced degrees are a plus Or Post Graduation (MBA, PGDM), CA. Technical Skills: Roles and Responsibilities: The responsibilities of the role include: Integration Development : Design, develop, and implement technical solutions for integrations using Oracle Integration Cloud (OIC), ensuring seamless connectivity between Oracle Cloud and other enterprise applications. Report Development : Create and enhance reports using BI Publisher, OTBI, and Financial Reporting Studio (FRS) to meet business requirements, ensuring data accuracy and reliability. Conversions and Extensions : Develop technical solutions for data conversions, interfaces, and customizations to extend Oracle Cloud functionalities according to business needs. Oracle Cloud Modules Expertise : Leverage a strong understanding of Oracle Cloud Financial Modules such as Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Project Accounting (PA), Fixed Assets (FA), Purchasing (PO), and Cash Management. Technical Documentation : Prepare detailed Technical Design Documents (TDD) and Unit Test Scripts, ensuring clarity and completeness for development and testing teams. Collaboration and Support : Work closely with functional teams, end-users, and stakeholders to understand requirements, troubleshoot issues, and provide technical support for implemented solutions. Requirements: Adaptability : Ability to perform effectively in a dynamic and rapidly changing environment, demonstrating flexibility and a proactive approach to problem-solving. Technical Expertise : Strong proficiency in Oracle Integration Cloud (OIC), BI Publisher, OTBI, FRS, and other Oracle Financial tools and technologies. Knowledge of Oracle Cloud Modules : In-depth knowledge of financial modules, with a focus on integrating and customizing solutions to meet business objectives. Analytical Skills : Ability to analyze requirements, identify gaps, and develop robust technical solutions that align with business processes. Communication Skills : Strong verbal and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders. Documentation Skills : Proficiency in creating technical documentation, including design specifications, test scripts, and user guides. Required Skills: Leadership Skills: Proven experience in leading and managing teams, with the ability to inspire and motivate team members to achieve project objectives. Project Management: Strong project management skills (DevOps), including the ability to plan, prioritize, and allocate resources effectively. Problem-Solving: Excellent problem-solving and analytical skills, with the ability to quickly identify issues, propose solutions, and make sound decisions. Communication: Strong verbal and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Team Player: Collaborative mindset, with the ability to work effectively in a cross-functional team environment. Adaptability: Flexibility to adapt to changing priorities and handle multiple projects simultaneously. Knowledge: Stay up-to-date with emerging technologies, industry trends, and best practices in software development. Note: Please include relevant certifications, specific programming languages, frameworks you are proficient in, and any notable achievements in your application. Location and way of working Base location: PAN India This profile involves occasional travelling to client locations OR this profile does not involve extensive travel for work. Hybrid is our default way of working. Each domain has customised the hybrid approach to their unique needs. Your role as a Con/ SCon- We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Consultant/Senior Consultant across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation Committed to creating purpose - Creating a sense of vision and purpose Agile - Achieving high-quality results through collaboration and Team unity Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyones valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. How you ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report . Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone s welcome entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you re applying to. Check out recruiting tips from Deloitte professionals.

. . . We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Our Analysts are a valued member of the Managed Services team providing daily system support for desktop hardware, operating systems and applications, installation, and modifications. Analysts troubleshoot system and end user problems, act as the primary contact for customers for monitoring and job scheduling of the customer environment, manage user accounts, perform limited desktop maintenance, research, and develop effective and logical solutions considering operational policies and information assurance requirements. Responsibilities Take client phone calls from US and other countries, open Incident or Request tickets Actively monitor the ticket queue, proactively identifying, classifying, and responding to incidents and requests Triage and troubleshoot complex end user support issues Act as escalation resource for the L1 Perform complex User Account Management (UAM) and Identity Access Management (IAM) Triage customer calls per specified severity levels Execute first attempt to resolve the customer call Troubleshoot end user hardware, operating system and remote access Investigate and troubleshoot technical issues across a diverse range of datacenter and cloud technologies Perform User Account management including creation/deletion of user accounts, resetting passwords and group membership Use existing best practice guides, Standard Operating Procedures, and work instructions to guide your work Detailed notetaking of troubleshooting steps performed Fulfill administrative duties to support Service Desk operations, including proper ticket handling, maintaining documentation and adhering to communication standards Skill & Experience 5 years (prefer 6+) Help Desk/Service Desk experience, preferably at the enterprise level Prior experience with G Suite / Google Workspace is mandatory. Excellent troubleshooting and problem resolution skills Ability to think and act independently when faced with a new or undocumented issue Ability to determine whether issues are at local PC, virtual desktop or Cloud based server/applications. Windows 10/11 OS Adept with the following Microsoft admin centers and able to complete basic tasks without guidance: 365 Admin Center Exchange Admin Center Entra Admin Center Intune Admin Center Working knowledge and understanding of the following Azure Services: Privileged Identity Management (PIM) Entra ID Azure Virtual Desktop Compute Infrastructure | Virtual Machines Supporting Windows Server OS, Azure/M365 and Partner Center, Exchange, InTune, SharePoint, OneDrive,Teams. Virtual Desktop topology & support Advanced troubleshooting -ability to determine root cause without assistance or documentation Clear and concise communicator Confident and able to perform all of the above with little to no need for guidance Additional Requirements Must be proficient at English, both written and verbal Must be able to read and understand technical documentation such as Knowledgebase Articles (KBAs), Standard Operation Procedures (SOPs) and "How To" guides Experience with ServiceNow or similar ITSM/Ticketing platform Why AHEAD: . . - 401(k) - Paid company holidays - Paid time off .

Position: Technical Writer Location: Hybrid Company: Prospect Infosystem (India) LLP, Hyderabad Experience: 1 to 2 Years Work Hours: 2:00 PM to 11:00 PM IST Working Days: Monday to Friday Job Summary: Prospect Infosystem is seeking a motivated and detail-oriented Technical Writer with 1 to 2 years of experience to join our team. The ideal candidate will be responsible for creating clear, concise, and comprehensive documentation for technical products, services, and processes. You will collaborate closely with developers, product managers, and other stakeholders to ensure accuracy and usability of all content. Key Responsibilities: Create, edit, and maintain technical documentation such as user manuals, guides, release notes, FAQs, and API documentation Translate complex technical concepts into easy-to-understand language Work closely with engineers and product teams to gather information and understand documentation requirements Organize content and information flow in a user-friendly manner Ensure consistency in tone, style, and structure across all documentation Regularly update documentation based on feedback and product updates Requirements: Bachelor's degree in English, Communications, Computer Science, or a related field 12 years of experience in technical writing or content development Excellent written and verbal communication skills Basic understanding of software development and IT terminology Experience with documentation tools such as MS Word, Google Docs, Confluence, Markdown, or other authoring tools Strong attention to detail and ability to work independently Why Join Us? Opportunity to work in a fast-paced and growth-driven environment Exposure to global clients and cutting-edge technologies Supportive team culture and learning opportunities

Key Skills: Cloud API development, AWS API Gateway, Lambda, Python, JSON, SQL (Oracle, PostgreSQL, MariaDB), Appian, SAIL, MuleSoft, CI/CD, DevOps, Agile, JIRA, security compliance, technical documentation, stakeholder collaboration. Roles & Responsibilities: Collaborate with architects, developers, and project managers to deliver scalable and compliant solutions aligned with business needs. Research, evaluate, and implement new infrastructure technologies in line with standards and governance. Provide technical consultancy and mentoring to team members on emerging technologies. Ensure all deliverables meet high-quality standards, compliance policies, and best practices. Prepare and maintain project-related documentation, ensuring adherence to audit and compliance requirements. Offer expert support to developers and business users on secure access and API-related queries. Work closely with global and regional stakeholders on mandatory, regulatory, and development projects. Guarantee system compliance with infrastructure and security policies. Develop APIs that interact with databases and cloud storage while implementing appropriate security controls. Design and deliver APIs in the cloud through managed services such as AWS API Gateway. Support the design and development of integrations with third-party systems. Implement DevOps practices and CI/CD pipelines using modern tools and frameworks. Follow Agile Scrum methodology and actively participate in sprints using tools like JIRA. Experience Requirement: 6-10 yeras of experience in designing, developing, and delivering APIs in cloud environments using AWS API Gateway and Lambda functions. Strong hands-on experience with Python, JSON, Oracle SQL, PostgreSQL, MariaDB, and API integration tools such as MuleSoft. Experience with SAIL and Appian development is highly preferred. Background in designing and implementing CI/CD pipelines and applying DevOps principles. Knowledge of Agile Scrum methodology and experience in multi-cultural, global team environments. Ability to independently manage priorities under pressure, ensuring quality results on complex projects. Strong communication and analytical skills with the ability to convey technical solutions to diverse stakeholders. Education: B.Tech M.Tech (Dual), B.Tech, M. Tech.

Role & responsibilities Lead & Mentor: Lead, mentor, and grow a team of technical writers, setting the quality bar and fostering a collaborative environment focused on continuous learning and skill development. Strategize & Execute: Develop and own the end-to-end documentation strategy, ensuring it aligns with product roadmaps and user needs. Author & Edit: Create and maintain a wide range of high-quality technical content, including installation/administrator guides, user manuals, release notes, tutorials, and context-sensitive help. Collaborate & Influence: Act as the primary documentation stakeholder, partnering with Product Managers, Engineers, and Support Teams to gather information, validate accuracy, and ensure content addresses real-world use cases. Uphold Standards: Enforce content quality by ensuring adherence to the Microsoft Manual of Style (MSTP) and ADA accessibility standards. Manage Projects: Oversee the documentation lifecycle using JIRA, from planning and task allocation to final delivery. Preferred candidate profile 5+ years of experience in a technical writing role for a software product company. 2+ years of experience in a leadership or mentorship capacity. A mandatory professional certification in Technical Writing. Demonstrable experience working within an Agile framework. Core Competencies & Technical Skills Exceptional Writing & Creativity: The ability to transform complex technical concepts into engaging, easy-to-understand content through creative writing and clear articulation. Technical Proficiency: Authoring & Project Tracking: Deep expertise in Confluence and JIRA. Styling & Web: Proficiency with HTML, CSS, and Markdown to create web-based and context-sensitive help. Visuals & Office Suite: Familiarity with graphic tools like Snagit and a strong command of MS Office (Word, Excel, PowerPoint). Version Control: Experience with Git. Strategic Thinking: Strong editing, proofreading, and information architecture skills. Proactiveness: Comfortable learning directly from the application UI and proactively seeking information from subject matter experts.

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Mandatory Skills: Technical Writing. Experience: 5-8 Years.

Key Responsibilities: Implement platform applications and features that transform and optimize the waysupport teamsoperatein their day-to-day lives. Develop and implement new ServiceNow Integrations with 3rdparty appsfor data sync and automation. Develop flows and scripts to personalize existing ServiceNow applicationsto improvebusinessprocesses and remove manual intervention from support teams. Constantly think about innovating and improving teams way of working, setting up best practices, bringing up innovative and out of the box solutions. Take complete ownership of the projects assigned until delivery and provide support, if needed, post deployment. Solving complex problems in a highly dynamic and agile environment. Having a strong focus on code quality, reusability and scalability of the implemented solution. Lead and participate in design/architectural, technical reviews and UAT demos for the various projects undertaken. Create design/technical documentations for new components/integrations built. Skills Required: Good verbal and written communication . Min 2 years of experience into People Management . Good understanding of ServiceNow Development Platform including (but not limited to) ITSM, ITOM, ITAM, Employee Lifecycle/HR . Understanding on ServiceNow Client-side and Server-side scripting, REST APIs, Flow Designers, MID Servers , Service Portal Good understanding of programming languages HTML, JavaScript, SQL , Angular JS , Python or expertise in any other programming language SQL Server or other database technology experience Convincing problem solving and analytical skills with the ability to handle and address complexity under pressure Detailed oriented nature to seek and understand all the details of the problem before beginning to solve it. Ability to drive your projects from inception to completion and overcome challenges along the way.

We're hiring Business Analyst!! As a Business Analyst / Pre-Sales Consultant , you'll play a key role in translating client needs into compelling proposals and actionable plans. Your strategic thinking and communication skills will help drive successful engagements, from early discovery through delivery support, making you a key contributor to our business success. Job Role Capture and analyze business needs and requirements from multiple stakeholders and assess client processes through documentation and functional assessments Map client requirements to feasible solutions by preparing pre-sales business documents like Proposal, Estimate sheet, WBS, presentations, case studies etc. Act as a business consultant with the customer - providing strategic input, proposing features, breaking down requirements, offering tailored solutions to business challenges Translate requirements into deliverables including functional specifications, use cases, user stories, workflow diagrams, and data flow diagrams Create functional wireframes and mockups to help client to visualize the proposed solution and requirement clarity Collaborate with technical teams to elaborate project scope, gather estimates, and align on deliverables Participate in client meetings, product demos, and presentations to support sales and project continuity Coordinate with internal teams and act as project liaison when needed to facilitate clear communication Coordinate and participate in daily stand-up meetings, sprint planning, and reviews to track progress and address roadblocks Maintain up-to-date project documentation, including requirement traceability matrices, change logs, and progress status reports Support client communication post-kickoff to handle queries, gather feedback, and ensure satisfaction Qualifications 3 to 4 years of experience as a Business Analyst/ Pre-Sales Consultant Experience in writing Proposals/RFPs/RFIs and presentations, presales business documents Strong understanding of software development technologies (both web and mobile), and familiarity with AI technologies to effectively discuss modern tech-driven solutions and agile methodologies Proficient in documentation including functional specs, user stories, wireframes, API specifications, data flow diagrams, and non-functional requirements Ability to map business requirements to feasible solutions with clear scope definition and limitations Hands-on experience working on enterprise-level web and mobile applications Experience in supporting sprint ceremonies such as stand-ups, planning, and reviews Proficiency in using tools like Microsoft Office, JIRA, and project management tools Excellent written and verbal communication At Classic Informatics, we dont just deliver solutions, we partner with clients to shape digital success. If you're passionate about business analysis, technology, and driving real impact, we'd love to hear from you. Apply Now!!!

Creation & revision/legacy of Service Bulletin as per the requirements in the SBO. Familiarize with Airbus standards of S1000D, iSpec 2200 and ASD STE 100. Strong knowledge on SAP PCS and SAMM DACAS Basic knowledge on TAKSY, GIDOCA, GYPSY, CIRCE, Airn@V, ZAMIZ, PASS SSCI, APS. General skill Carry out precise sequence of the V&V process described in the Quality Plan. Estimate the timeline and make realistic commitment with the project leader. Active Participation in customer communication for any queries. Maintaining the quality (RFT) and KPIs for the task assigned. Familiar in all types of SB and associated process. Managing the workload and maintaining the OTD (on time deliveries) and quality. Workflow process knowledge like DCT, DCP, DCA, INC & DCR. Familiar in root cause analysis like 5 Why and 8D method (NCR). Working Objects and Equipment: All aircraft systems, equipment & structure Mod build-up Procedures / Instructions/ Memorandums Technical Publications Technical Adaptations Airlines Queries & Defect Reports On-Site Validations at Customer Tools: MS Office Zamiz (AIRINA) SAMM Dacas AirN@vX ICC Nacre SNS AVD SAP (PCS/PGI)

Roles and Responsibilities User & System Documentation: Create and maintain a knowledge base, user manuals, installation guides, FAQs, cheat sheets, and release notes tailored to both clinical and administrative users. Internal & Cross-Team Support: Develop process workflows, technical documents, BRDs (Business Requirement Document) and internal documentation for QA, Support, and Development teams. UI/UX Text & Tutorials: Write clear interface text and develop how-to content and tutorials to guide users through product features. Content for Diverse Audiences: Draft technical blogs, product updates, and marketing-oriented material for public and existing users across global markets. Video & Visual Content: Create walkthrough fast-track videos and quick guides for new features, using screen-recording or other editing tools. Research & Innovation: Conduct domain-related research to develop relevant content and improve documentation quality in line with user needs and global healthcare trends. Product Understanding & Compliance: Build a working understanding of the US healthcare domain and ensure documentation aligns with standards like HIPAA and healthcare workflows. Process Collaboration: Collaborate closely with product Managers, QA, and Engineering teams to ensure documentation accurately reflects system functionality and business requirements. Content Maintenance: Regularly review and update documentation to reflect product/process changes and user feedback. Desired Candidate Profile 0-2 year of experience in technical writing or related field (content writing). Strong understanding of English language grammar rules and syntax. Ability to work independently as well as part of a team environment. Proficiency in creating engaging technical content using various formats such as User Support, User Documentation, Technical Content Writing etc.

jd - Responsibilities Learn and Apply: Actively participate in training programs, workshops, and self-study to rapidly acquire new technical skills and understand our existing systems and technologies. Code Development: Write clean, well-structured, and basic code under the guidance of senior engineers, contributing to features, bug fixes, and maintenance tasks. Testing & Debugging: Assist in writing unit tests, performing basic testing, and debugging issues within existing codebases. Documentation: Contribute to technical documentation, including code comments, design specifications, and user guides. Collaboration: Work effectively within an agile team, participating in daily stand-ups, sprint planning, and retrospectives. Problem Solving: Approach challenges with a curious and analytical mindset, seeking help from mentors when needed. Continuous Improvement: Proactively seek feedback, learn from mistakes, and strive for continuous improvement in coding practices and overall technical skills.