Customer Service Representative (Technical Support) Ardem Data Services

3.0 - 5.0 years

3 - 4 Lacs

lucknow

Remote

Overview ARDEM is seeking a Customer Service Representative with strong technical understanding to support customer inquiries, process orders, and manage service tickets through Zendesk. Key Responsibilities Handle customer queries through Zendesk and provide timely, accurate responses. Review engineering drawings, layouts, and specifications to process customer orders and submittals. Enter and maintain order details in the system with high accuracy. Prepare and share reports, documentation, and customer updates. Work with internal teams to resolve issues and ensure customer satisfaction. Retrieve technical and product-related information as needed to support customer requests. Manage multip...

Posted 4 days ago

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Customer Service Representative (Technical Support) Ardem Data Services

3.0 - 5.0 years

3 - 4 Lacs

lucknow

Remote

Overview: ARDEM is seeking a Customer Service Representative with strong technical understanding to support customer inquiries, process orders, and manage service tickets through Zendesk. Key Responsibilities: Handle customer queries through Zendesk and provide timely, accurate responses. Review engineering drawings, layouts, and specifications to process customer orders and submittals. Enter and maintain order details in the system with high accuracy. Prepare and share reports, documentation, and customer updates. Work with internal teams to resolve issues and ensure customer satisfaction. Retrieve technical and product-related information as needed to support customer requests. Manage mult...

Posted 4 weeks ago

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Solar Energy Technician ti Steps

0.0 - 3.0 years

1 - 2 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Solar Energy Technician Job Title : Solar Energy Technician Location : Chennai, Hyderabad, Bangalore Experience : 0-3 Role Summary: Installs, maintains, and repairs solar photovoltaic (PV) systems for residential, commercial, and industrial applications. Key Responsibilities: Install solar panels, inverters, and related electrical components. Perform routine inspections and maintenance of solar systems. Troubleshoot and repair system faults. Ensure compliance with safety and electrical codes. Skills Required: Knowledge of PV systems and electrical wiring. Familiarity with tools and safety protocols. Ability to read blueprints and technical diagrams. Basic understanding of energy efficiency p...

Posted 5 months ago

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