Technical Support Executive Protonlogics IT Solutions

0.0 years

0 Lacs

pune, maharashtra, india

On-site

Technical Support Executive Location: Kharadi, Pune (onsite) Employment Type: Fulltime Permanent role Shift Timing: 10:00 AM - 7:00 PM Mon to Sat Work From Office Looking for Immediate Joiners... Technical Engineer Support will act as a key point of contact between the company and the customer, ensuring seamless onboarding, successful implementation of devices, and post-installation support. This role involves configuring devices, managing logistics, and providing ongoing customer success management, troubleshooting, and technical support. You will work closely with the sales, development, and project management teams to ensure customer satisfaction and efficient resolution of issues. Your R...

Posted 1 day ago

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Senior Customer Experience and Engagement Analyst Mastercard

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Customer Experience and Engagement Analyst at Brighterion, your primary focus will be on collaborating with existing and potential external customers to enhance adoption, engagement, and satisfaction with our services. You will play a crucial role in driving the utilization of Brighterion services through MPGS, managing new customer relationships, and identifying opportunities for upselling additional services to existing customers. Your responsibilities will also include participating in customer implementation and status meetings, ensuring the ongoing satisfaction of current customers, and facilitating communication between Brighterion Implementation, Brighterion Product, and M...

Posted 4 weeks ago

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