Technical Coordinator Secure Network Solutions

2.0 - 7.0 years

4 - 9 Lacs

chennai

Work from Office

: Job Purpose: The Technical Coordinator is responsible for managing support operations, ensuring timely ticket handling, maintaining documentation and audit readiness, generating critical reports, and organizing shift schedules. This role ensures operational efficiency, compliance with internal policies, and continuous improvement in service quality. Key Responsibilities: 1. Zoho Desk - Ticket Management 2. Report Management 3. ISO Audit Maintenance & Documentation 4. Shift Planning and Scheduling Requirements Bachelordegree in IT, Computer Science, or related field. Minimum 1 or 2 years of experience in technical coordination, support operations, or ticketing systems. Proficient in Zoho De...

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