Job
Description
Job Summary: We are seeking a talented and detail-oriented Technical Writer to join our team. As a Technical Writer, you will play a crucial role in creating clear, concise, and user-friendly documentation and study material or manuals for the usage of the Academy or any Dept within NEP. Your work will bridge the gap between complex technical information and the end-users to facilitate training and internal learning. If you have a proven track record in technical material development and looking for a new challenge, please apply for this position. Responsibilities: Prepare technical materials through collaboration with subject matter experts for internal training Academy purposes, specifically for use in the NEP India Academy's technical training. Working closely with various departments or subject matter experts, research, outline, write, and edit content, to prepare required training material. Collaborate with various departments to understand existing training material/workflow processes, revising or updating content to incorporate the changes, feedback and close any gaps. Ensure technical accuracy and possess the knowledge to write comprehensive documentation. Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation. Work with development and support leads to identify documentation repositories, revise and edit content, and determine the best solutions for data compilation and centralized storage. Develop content and convert manufacturer technical manuals into alternative media formats for maximum usability, maintaining a consistent voice across all documentation for easy-to-understandable courses. Meet with stakeholders and participate in requirements discussion. Ability to handle independent tasks and contribute as an individual contributor. Job Qualifications and Skills: Bachelor's degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines. Seven or more years of experience as an effective technical writer. Ability to understand and prepare technical drawings and process flow charts. Proven ability to quickly learn and understand complex subject matter. Experience in writing technical documentation and procedure manuals for various audiences. Superb written communication skills, with a keen eye for detail. Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content Good knowledge of MS Office or Google Docs. Ability to edit videos and images Strong research and analytical skills Ability to undertake multiple projects and deliver on tight deadlines Should have granular analysis skills . What We Offer: Competitive salary and benefits. Opportunity to work in a dynamic and collaborative environment. Professional growth and learning opportunities.
