Job
Description
As a Technical Consultant/Developer CRM specializing in Azure Data Factory, your role will involve a deep understanding of CRM system architecture, cloud integration tools, and data flow management, with a preference for experience in the Insurance domain. You will be responsible for a wide range of key activities: - **Microsoft Dynamics CRM Development & Customization**: - Configure, customize, and extend Microsoft Dynamics CRM solutions to meet business requirements. - Develop plugins, workflows, and custom code to enhance CRM functionalities. - Collaborate with functional teams to gather requirements and design solutions in Dynamics CRM. - **Integration**: - Design and implement seamless integrations between Microsoft Dynamics CRM and various external systems. - Work with RESTful APIs, SOAP, and other integration protocols to integrate CRM with 3rd party applications. - Troubleshoot integration issues and optimize data flows for accuracy and performance. - **Azure Data Factory (ADF)**: - Use Azure Data Factory to design and implement data pipelines across Dynamics CRM, Azure, and other systems. - Develop automated data workflows and ETL processes for large data volumes. - Optimize ADF pipelines for performance, cost-efficiency, and scalability. - Monitor and maintain data flows for consistency and reliability. - **Data Modeling & Data Management**: - Create data models to support CRM reporting, analytics, and operational processes. - Design data structures and ensure data quality across Dynamics CRM and integrated systems. - **Performance Optimization & Troubleshooting**: - Continuously optimize CRM solutions and data pipelines for performance. - Provide advanced troubleshooting expertise to resolve integration and data flow issues quickly. - **Collaboration & Stakeholder Management**: - Work closely with business analysts, functional consultants, and technical teams to ensure project goals are met. - Participate in code reviews, knowledge sharing sessions, and mentoring junior team members. **Required Skills & Qualifications**: - **Microsoft Dynamics CRM**: - Strong experience in Microsoft Dynamics CRM configuration, customization, and development. - **Azure Data Factory (ADF)**: - Advanced-level hands-on experience with Azure Data Factory for ETL processes. - **Integration Skills**: - Proven experience with CRM integration technologies including REST APIs, SOAP Web Services, and data integration tools. - **Cloud & Data Engineering**: - Strong understanding of Azure cloud data platforms and services. - **Insurance Domain Knowledge (Preferred)**: - Understanding of key insurance concepts is an advantage. - **Technical Skills**: - Proficiency in development languages such as C#, JavaScript, or TypeScript. **Preferred Qualifications**: - **Certifications**: - Microsoft Certified: Dynamics 365 Fundamentals or equivalent certification. - **Project Management & Methodologies**: - Experience with Agile/Scrum methodology is desirable. - **Soft Skills**: - Strong communication skills and problem-solving capabilities in a collaborative environment.,
