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3.0 - 5.0 years
0 Lacs
kolkata, west bengal, india
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role We are seeking a skilled and customer-focused Sprinklr Platform Consultant to join our team. The ideal candidate will have hands-on experience in configuring and optimizing the Sprinklr platform to drive positive business outcomes for enterprise clients. This role involves working directly with customers to implement and enhance Sprinklr's CCaaS Omnichannel, social media, and Contact Center Intelligence & Automation capabilities. In this role you will play a key role in: Configure and customize the Sprinklr platform to meet client-specific business needs and use cases. Collaborate directly with customers to ensure full utilization of Sprinklr's CCaaS Omnichannel, Social Media, and Contact Center Intelligence & Automation features. Proactively identify opportunities for platform optimization and deliver in-platform solutions to maximize value realization. Document and communicate best practices, configuration guides, and solution designs. Provide ongoing support and consultation as part of managed services or professional services engagements. Work cross-functionally with internal teams including product, engineering, and customer success to ensure seamless delivery. YOUR PROFILE Hands-on configuration to help customers achieve positive business outcomes using the Sprinklr platform. Work directly with customers around full functionality of Sprinklr CCaaS Omnichannel, Social Media and Contact Center Intelligence & Automation Platform Proactively identify, document, and deliver in-platform solutions and optimizations aligned with customer use cases to maximize value realization of the Sprinklr platform. 3 - 5 years experience in managed services, professional services, implementation, or technology consulting within the CCaaS industry 3 - 5 years Experience in Enterprise Software consulting and/or technical configuration. Hands-on configuration to help customers achieve positive business outcomes using the Sprinklr platform. Work directly with customers around full functionality of Sprinklr CCaaS Omnichannel, Social Media and Contact Center Intelligence & Automation Platform Proactively identify, document, and deliver in-platform solutions and optimizations aligned with customer use cases to maximize value realization of the Sprinklr platform. 3 - 5 years experience in managed services, professional services, implementation, or technology consulting within the CCaaS industry 3 - 5 years Experience in Enterprise Software consulting and/or technical configuration. WHAT YOU'LL LOVE ABOUT WORKING HERE You can shape your with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. You will have the on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications. We're committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can . Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal , yoga challenges, or marathons. At Capgemini, you can work on in tech and engineering with industry leaders or create to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 6 days ago
8.0 - 13.0 years
30 - 37 Lacs
pune
Work from Office
Provide architecture and have development expertise for Salesforce, CPQ, CLM implementations. Ability to validate solutions and work end to end across multiple domains Able to design that align with both long-term and short-term IT/business strategies. Experience in develop custom integration solutions Evaluate new technologies and provide recommendations Good understanding of programming and development Good understanding of Sales process, contract process Provide expertise and guidance to cross-functional teams and business application tools. Design integrations between Salesforce and other systems, whether cloud-hosted or client-hosted.
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
bTranz Technological Solutions is an ERP and Mobile Application Development company that provides services across Oracle ERP, VAT, and Cloud Services, as well as Mobile Application Development. With a global presence, the company serves customers in various countries, particularly in the UAE and East African regions. The company is managed by a team of experienced technocrats with a collective experience of over a decade. Our team's expertise, innovation, and experience allow us to deliver high-value solutions to our customers. As an Oracle HCM Cloud professional at bTranz Technological Solutions, you will play a crucial role in providing direction and detailed input for the long-term support and maintenance of HCM and related systems. Your responsibilities will include providing training to system users, leading system development life cycles for projects of all sizes, configuring systems based on business requirements, managing conference room pilots, analyzing and resolving client-reported issues, designing and executing tests and implementations, leading cross-functional projects, and monitoring project budgets. For the role of Oracle Cloud HCM Technical Consultant, you will be involved in Oracle Cloud HCM Technical/Functional projects. Key qualifications and skills required for this position include a minimum of 3-4 full life cycle implementations of HCM Cloud projects, hands-on experience in writing Fastformula's and HCM Extracts, technical configuration and development expertise, implementing solutions at client sites, independently handling complex technical tasks, and collaborating with clients from both the public and private sectors globally. If you are looking to join a dynamic team of professionals and contribute to cutting-edge projects in the field of Oracle HCM Cloud, bTranz Technological Solutions offers an exciting opportunity for you to grow and excel in your career.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a Software Developer at Amdocs, you will be responsible for the design, development, modification, debugging, and maintenance of software systems. Your job will involve designing, developing, modifying, debugging, and maintaining software code based on functional, non-functional, and technical design specifications. It is essential to follow Amdocs software engineering standards, applicable software development methodology, and release processes to ensure that the code is maintainable, scalable, and supportable. You will also be required to demo the software products to stakeholders. In case of issues, you will investigate by reviewing/debugging code, providing fixes and workarounds, and reviewing changes for operability to maintain existing software solutions. Collaboration within a team, participation in peer code reviews, providing comments and suggestions, and working with cross-functional teams to achieve goals are crucial aspects of the role. You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements. Additionally, you will be encouraged to actively seek innovation, continuous improvement, and efficiency in all assigned tasks. To qualify for this role, you should have 2-3 years of experience working on the implementation, administration, configuration, and/or development of the Service Now tool. Your Service Now experience should include scripting in Service Now, tool configuration, design work, technical configuration, and deployment. Specifically, you should possess the skill to develop on the Service Now platform, including the creation and/or customization of the core applications. Candidates are expected to have good experience in Service Now development, including delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items, and updates of all other existing solutions requiring revisions. Moreover, candidates should be adept at customizing the Service Now core applications such as Incident, Problem, Change, and Service Catalog, knowledge management, and ServiceNow portals. Your educational background should include a full-time Bachelor's degree in Science/IT/Computer Science or any other equivalent full-time degree. In this role, you will be challenged to design and develop new software applications, providing you with the opportunity to work in a growing organization with ever-expanding opportunities for personal growth. Amdocs is an equal opportunity employer that welcomes applicants from all backgrounds and is committed to fostering a diverse and inclusive workforce.,
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
delhi
On-site
You are an experienced professional with over 7 years of experience in Workday integrations and technical configuration. You have hands-on experience with integration tools such as EIB, Core Connectors, Workday Studio, PECI, and Document Transformation. Your expertise also includes Business Process configuration, Workday reporting, Workday security, and access controls. Your problem-solving and analytical skills are strong, and you possess effective communication and stakeholder management abilities. Additionally, you have experience with ITSM tools and practices and exhibit strong communication and leadership skills with a proactive attitude. In this role, you will be responsible for understanding the clients" business use cases and technical requirements and translating them into technical designs that elegantly meet the requirements. You will map decisions with requirements, translate them for developers, identify different solutions, and narrow down the best option that meets the clients" needs. You will define guidelines and benchmarks for NFR considerations during project implementation, write and review design documents, review architecture and design aspects, develop and design solutions for functional and non-functional requirements, and define technologies, patterns, and frameworks to realize them. You will also be involved in understanding technology integration scenarios, resolving code/review issues through systematic analysis, and conducting POCs to ensure the suggested design/technologies meet the requirements. To qualify for this role, you should have a Bachelor's or Master's degree in computer science, Information Technology, or a related field.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a SAP GRC Process Control Manager at Infosys BPM in Bangalore, you will be responsible for leading SAP GRC Process Control projects. With over 10 years of experience in SAP GRC Process Control, your expertise will be crucial in managing implementations, supporting operations, and guiding teams to ensure compliance and audit readiness. In this role, we are looking for a professional who has a deep understanding of SAP GRC Process Control, with a minimum of 1 Implementation and 1 Support project experience. You should have experience in Continuous Control Monitoring (CCM) of GRC PC and be adept at creating organization structures, regulations, business process hierarchies, and performing control assessments. Your responsibilities will include customization of Agent Rule Determinations, background jobs, and workflows activation, as well as converting RACM into Technical GRC PC Control Matrix. You should have a good understanding of business flows and process cycles, and be able to prepare project execution plans based on control scoping. Additionally, you will be responsible for managing the client and various stakeholders for SAP Security/GRC AC, PC related projects, mentoring team members, providing business solutions, and offering Level three support for SAP security/GRC. Your role will also involve managing incident and service requests in a ticketing tool. If you are a seasoned professional with a Bachelor's Degree and immediate availability, possessing strong skills in SAP GRC Process Control, Continuous Control Monitoring, Regulation & Requirement Management, Control Assessment, and Project Planning & Execution, we invite you to join our team at Infosys BPM and make a significant impact in leading SAP GRC Process Control projects. Regards, Daina Infosys Recruitment Team,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
You will be responsible for managing Spotnana and Concur Travel and Expense modules. Your key responsibilities will include administering and supporting the Spotnana travel management platform, configuring and maintaining Concur Travel and Expense modules, ensuring seamless integration between travel booking and expense reporting systems, providing user support and troubleshooting for travel and expense applications, implementing system updates and enhancements, generating reports and analytics on travel spending and compliance, collaborating with cross-functional teams on implementation and support activities, maintaining documentation and standard operating procedures, monitoring system performance, and identifying potential issues proactively. To qualify for this role, you should have at least 5 years of experience with the Spotnana travel management platform and Concur Travel and Expense modules. You should also possess an understanding of corporate travel policies and expense management, strong technical configuration and troubleshooting skills, excellent communication abilities for cross-team collaboration, experience working with service providers like WIPRO, knowledge of travel industry regulations and best practices, and analytical skills for reporting and data analysis. The ideal candidate will have demonstrated experience with travel and expense management systems and the ability to work effectively with both internal stakeholders and external partners.,
Posted 2 months ago
6.0 - 10.0 years
12 - 22 Lacs
Pune, Gurugram, Bengaluru
Work from Office
Role The role involves supporting the end to end Security Technical Assessment service. The security Technical Assessments service helps defend KPMG and its clients by ensuring Security Technical assessments of KPMG information assets are performed and pro-actively driving findings and remediations in conjunction with Enterprise wide and Technology engineering teams, in alignment with KPMG risk objectives. The Security Technical Assessment Analyst will: Work collaboratively with internal stakeholders and external 3rd parties to perform security technical configuration reviews, perform security technical assessments, support the delivery of security testing across the software development lifecycle on technology solutions & services, support the completion of Red Team exercises, proactively manage the end to end penetration testing process for technology solutions, review any technical security exception requests, providing recommendations and documenting findings and actions and provide risk-based pragmatic technical security advice and recommendations; Maintain good relationships with internal stakeholders and ensure customer satisfaction, by delivering quality service and escalation of issues as necessary; Influence colleagues to drive technical remediation in a collaborative manner in line with KPMG risk appetite; Identify and drive security technical assessments service improvements, especially using automation. Provide advice to security technical assessments service owner on ways to improve control mechanisms, identify, evaluate, and mitigate risks, Attend and support internal and external audits from a security technical assessments service perspective Support investigations and resolutions of security problems to find a root cause and find a balanced outcome; Provide analysis on trends and proactively highlight issues and areas of concern; Create any required documentation to support the security technical assessment conducted; Maintain and update service documentation, such as process guides; Assist with reporting to leadership and other service stakeholders on service performance (against KPIs) and risk exposure (against KRIs). Input to development of security technical assessments standards and security policies; Work towards and achieve or extend professional certifications as part of personal development.
Posted 2 months ago
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