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0.0 - 5.0 years
3 - 3 Lacs
Noida
Work from Office
TELUS Digital is Hiring Freshers and Experienced candidates for Technical Support Executive (Voice) Role & Responsibilities Works with customers on call or Chat (Back office) to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Need minimum 1 yr of experience in internet troubleshooting in BPO Industry. Ability to multitask in a Microsoft Windows environment and utilize multiple programs for troubleshooting Have worked on ISP, Internet & Wi-Fi Related, Router & Modem Connectivity Issues Educational Qualification :Any Graduate, Post Graduate can apply Freshers with Graduation can apply for voice role Freshers graduating in 2025 are eligible to apply Excellent communication in English. Comfortable working with 24*7 Environment Job Location - Sector 135 Noida (Work from Office) Perks and Benefits Salary: 3.2 LPA - 3.65 LPA Both side cab facilities (Upto 35 kms from office location) Medical Insurance Life Insurance Interview Process HR Round Online Assessment Operations Round
Posted 3 days ago
1.0 - 6.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
We are having 50+ Positions active for INTERNATIONAL CHAT PROCESSES. (Voice processes are also available) Minimum 1 Year of Customer Support Experience is mandatory Job Location: Gurgaon Qualification: Grad & UG can apply Salary: Upto 26.5K Inhand + Cab Facility Looking for Immediate Joiners Sat & Sun are fixed off CONTACT US IMMEDIATELY. Senior HR Shweta - 9125496161 ( Call & WhatsApp) Senior HR Monika - 9540632102 ( Call & WhatsApp) Email: hrconsultant.shweta@gmail.com NO CHARGES
Posted 2 weeks ago
1.0 - 6.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Exp: 1 yr expr into Technical support chat Salary: 4 LPA Must expr into Microsoft and windows products Location: Hyderabad Immediate joiners preferrable Excellent communication skills Interview: Direct walk in Thanks Js4u 9600445623/7826055629
Posted 3 weeks ago
1.0 - 5.0 years
4 - 5 Lacs
Chennai
Work from Office
*Graduation is must *min 1 year exp into technical chat is must *Dual chat handling{networking,modem,router.vpn,troubleshoting etc} *sal-5 LPA *Night shift *two way cab *5days/2days *immediate joinee only *chennai jeevitha HR-9940812026/8925733223
Posted 3 weeks ago
1.0 - 6.0 years
1 - 6 Lacs
Hyderabad
Work from Office
Min 1 yr expr into Technical dual chat Must expr into Microsoft and windows products Location: Hyderabad Immediate joiners preferrable Excellent communication skills Typing speed 35 WPM Salary: 1 Yr 4.5 LPA/ 2 Yrs 6 LPA Thanks Christy 7200217280
Posted 3 weeks ago
0.0 - 3.0 years
1 - 2 Lacs
Bangalore/Bengaluru
Work from Office
Freshers and Experienced for BPO Technical Support Should be fluent in English and Hindi Hardware and other Technical terms Work from Office only CTC Upto 25k To schedule an interview Ct: 99168.39275 Required Candidate profile Freshers and Experienced for BPO Technical Support Should be fluent in English and Hindi Hardware & other Technical terms Work from Office ONLY / SHIVAJINAGAR To schedule an interview Ct: 99168.39275
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Chennai
Work from Office
Role: Technical Support Minimum 2yrs exp into handling chat Technical issues Must have Microsoft experience with Troubleshooting Excellent communication Immediate joiners preferable Rotational shift Location: Chennai Thanks Pavithra@jobseeks4u.com
Posted 1 month ago
0.0 - 5.0 years
3 - 3 Lacs
Noida
Work from Office
TELUS Digital is Hiring Freshers and Experienced candidates for Technical Support Executive (Voice/Non Voice) Role & Responsibilities Works with customers on call or Chat (Back office) to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Need minimum 1 yr of experience in internet troubleshooting in BPO Industry. Ability to multitask in a Microsoft Windows environment and utilize multiple programs for troubleshooting Have worked on ISP, Internet & Wi-Fi Related, Router & Modem Connectivity Issues Educational Qualification :Any Graduate, Post Graduate can apply Freshers with Graduation can apply for voice role Freshers graduating in 2025 are eligible to apply Excellent communication in English. Comfortable working with 24*7 Environment Job Location - Sector 135 Noida (Work from Office) Perks and Benefits Salary: 3.2 LPA - 3.75 LPA Both side cab facilities (Upto 35 kms from office location) Medical Insurance Life Insurance Interview Process HR Round Online Assessment Operations Round
Posted 2 months ago
- 5 years
3 - 3 Lacs
Noida
Work from Office
Role & Responsibilities Works with customers on call or Chat (Back office) to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Need minimum 1 yr of experience in internet troubleshooting in BPO Industry. Ability to multitask in a Microsoft Windows environment and utilize multiple programs for troubleshooting Have worked on ISP, Internet & Wi-Fi Related, Router & Modem Connectivity Issues Educational Qualification :Any Graduate, Post Graduate can apply Freshers with Graduation can apply for voice role Excellent communication in English. Comfortable working with 24*7 Environment Job Location - Sector 135 Noida (Work from Office) Perks and Benefits Salary: Upto 3.75 LPA Both side cab facilities (Upto 35 kms from office location) Medical Insurance Life Insurance Interview Process HR Round Online Assessment Operations Round
Posted 2 months ago
2 - 7 years
3 - 6 Lacs
Hyderabad, Bengaluru
Work from Office
Role: Technical Support Minimum 2yrs exp into handling chat Technical issues Must have Microsoft experience with Troubleshooting Excellent communication Immediate joiners preferable Virtual mode of interview Rotational shift Thanks 7845422042
Posted 2 months ago
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