Technical Business Analyst - IT Infra

Join Verdantas A Top #ENR 81 Firm,

We at Verdantas are looking for Technical Business Analyst to join our team.

Position: Technical Business Analyst

Key Responsibilities:

Your duties will include but are not limited to the following:

• Collaborate with project managers, architects, and stakeholders to gather and analyze business and technical requirements.
• Conduct interviews, workshops, and document reviews to understand infrastructure needs and project goals.
• Translate business requirements into functional and technical specifications.

1. Documentation &Visualization

• Create and maintain detailed documentation of current and future state infrastructure, including:
• Network diagrams
• System architecture diagrams

• Data flow diagrams
• Process and workflow documentation
• Develop standard operating procedures (SOPs), runbooks, and knowledge base articles.
• Ensure documentation is version-controlled, accessible, and aligned with organizational standards.

1. Project Support

• Support infrastructure and cloud-related projects by providing clear documentation and analysis.
• Assist in defining project scope, objectives, and deliverables from a technical documentation perspective.
• Participate in project meetings and provide updates on documentation progress and gaps.

1. Collaboration & Communication

• Act as a liaison between technical teams and business stakeholders.
• Facilitate communication across cross-functional teams to ensure alignment on infrastructure changes and documentation needs.
• Present findings and documentation to technical and non-technical audiences.

1. Quality Assurance & Compliance

• Ensure documentation meets internal quality standards and compliance requirements.
• Support audits and risk assessments by providing accurate and up-to-date documentation.
• Identify opportunities for process improvement and standardization.

Core Competencies:

• Attention to detail
• Technical curiosity
• Stakeholder management
• Process orientation
• Adaptability and initiative
• Effective communication and people skills
• Strong analytical and problem-solving abilities.

Required Qualifications:

• Bachelor's degree in information technology, Computer Science, or related field.
• 5+ years of experience in a technical business analyst, systems analyst, or infrastructure documentation role.
• Strong understanding of IT infrastructure components (servers, storage, networking, cloud, virtualization).
• Proficiency with diagramming and documentation tools (e.g., Microsoft Visio, Lucid chart, Draw.io, Confluence).
• Excellent written and verbal communication skills.
• Experience with cloud platforms (Azure, AWS, GCP).
• Familiarity with ITIL, COBIT, or other IT governance frameworks, Experience working in Agile or hybrid project environments.
• Knowledge of enterprise architecture frameworks (e.g., TOGAF).

Location

Work Timing