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Title Video Conference Technician Kinly

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a VC Bridge Operator at Kinly, you will play a crucial role in the Kinly Global Service team, providing remote technical audio/video support for unified communications systems across the global banks estate. Your responsibilities will include being the initial point of contact for both internal (Kinly) and global bank staff/leadership, responding to customer phone calls and emails, launching and troubleshooting video meetings, opening and escalating tickets for customer issues, and keeping clients and global teams updated in a 24/5 environment. You will participate in ongoing training and certification efforts to ensure your knowledge remains current in support of advanced technology solu...

Posted 3 months ago

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