188 Technical Assistance Jobs - Page 8

L1 Technical Support Executive (Call Center) Qualification: 10+ ITI (10+2) or Diploma(10+3) or any graduate (No B.E. and B.Tech) The candidate should be fluent in Hindi and English Versant Level: 4 6 Days working Required Candidate profile Rotational Shifts : (7 am 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

L1 Technical Support Executive (Call Center) Qualification: 10+ ITI (10+2) or Diploma(10+3) or any graduate (No B.E. and B.Tech) The candidate should be fluent in Hindi and English Versant Level: 4 6 Days working Required Candidate profile Rotational Shifts : (7 am 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

L1 Technical Support Executive (Call Center) Qualification: 10+ ITI (10+2) or Diploma(10+3) or any graduate (No B.E. and B.Tech) The candidate should be fluent in Hindi and English Versant Level: 4 6 Days working Required Candidate profile Rotational Shifts : (7 am 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office

To assist Project head on day-to day basis on technical and project related matter Keeping track of project progress Assisting Project head in preparing response to the stakeholders Assisting project team on technical matters Submission of periodical compliance reports to MoC/MoEF & other deptt. Preparing MIS for stakeholders To Coordinate & follow up with all departments and stakeholders Maintain records of all communications & files

Blended Process * Needs to provide Technical Support to the customers on calls * Giving Technical assistance and solving their problems * Handling customers smart home devices and Automative devices technical assitance Barkha @ 8851644223 Required Candidate profile *Candidate should have excellent communication skills *Only Graduate's can apply(No technical knowledge needed) *Salary upto 22k CTC(18k in hand) *6days working *Fixed day shifts *Rotational offs

Blended Process * Needs to provide Technical Support to the customers on calls * Giving Technical assistance and solving their problems * Handling customers smart home devices and Automative devices technical assitance Barkha @ 8851644223 Required Candidate profile *Candidate should have excellent communication skills *Only Graduate's can apply(No technical knowledge needed) *Salary upto 22k CTC(18k in hand) *6days working *Fixed day shifts *Rotational offs

Job Summary: We are seeking a motivated and detail-oriented Customer Support Executive to join our Spares Support team. The ideal candidate will be responsible for providing exceptional support and assistance to our customers regarding spare parts inquiries, ensuring timely resolution of issues, and maintaining high levels of customer satisfaction. Roles and Responsibilities Roles and Responsibilities: Respond promptly to customer inquiries regarding spare parts for our range of construction equipment. Provide technical assistance and guidance to customers in identifying and sourcing the appropriate spare parts. Process spare parts orders and manage order tracking to ensure timely delivery. Liaise with inventory and logistics teams to monitor stock levels and manage back-orders. Maintain accurate records of customer interactions and transactions in our CRM system. Collaborate with internal teams to identify and resolve product issues or complaints. Assist in the creation of documentation, manuals, and training materials for spare parts. Conduct follow-up calls to ensure customer satisfaction and gather feedback for continuous improvement. Stay up-to-date with product knowledge and industry trends to provide informed support. Contribute to a positive team environment and share best practices with colleagues.

About the Role: We are looking for a skilled Technical Support Engineer to assist our clients with all aspects of technical support of our products and services. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers succeed. Responsibilities: Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zones . Diagnose and resolve software and hardware issues. Take calls from Global customers and initiate the right response to them, positively and professionally Willing to work rotational shift(including night shifts) Excellent written & spoken communication skills Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Strong understanding of computer systems, networks, and software applications. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Knowledge of Networking is a plus.

Design maintenance strategies Perform routine maintenance Respond to equipment faults Diagnose and fix problems Install new parts Perform quality inspections Ensure machinery is operating safely and within regulations Maintain records for machinery

Objective The purpose of this role is to lead and ensure that the period's sales goals are met and use technical abilities to take action to boost market share or sales goals. The incumbent is responsible for monitor dealers, ensure timely transactions, and manage client accounts. The organization's long-term and short-term goals by taking measures to encourage DCBL's growth and ensure ongoing growth. Key Responsibilities 1. Ensure achievement of sales targets for the period and take measures to increase the market share/sales targets using technical skills. Calculate client quotations and administer client accounts to ensure there are no gaps in transactions. 2. Customer Coordinate with Technical Support Team for site visits and leverage their expertise to maximize trade/non-trade sales as per requirements. 3. Maintain cordial relations with Real Estate, dealers, construction companies, end customers to get repeat orders thereby maximizing sales and focus on long-term retention of the same. 4. Search for new clients who might benefit from company products or services and maximize client potential in designated regions. Develop long-term relationships with clients, through managing and interpreting their requirements. 5. Persuade clients that a product or service best satisfies their needs in terms of quality, price and deliver. Operations Monitor the fluctuations in sales targets and take preventive/corrective measures to avoid the same. 6. Assist colleagues with bids and tenders for new clients from a technical perspective Liaise regularly with other members of the sales team and colleagues from a range of departments. 7. Provide pre-sales technical assistance and product education Work on after-sales support services and provide technical back up as required. Make technical presentations and demonstrate how a product meets client needs. 8. Help in the design of custom-made products Take initiatives to inculcate innovation in selling techniques by adopting new technologies and techniques like cross-selling, opting for sales recording, invoice generation applications/portable machines, social media, etc. 9. Ensure initiation and sensitization of the employees towards digitization and automation of the processes. 10. Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization. 11. Self/ Team Development Seek requisite developmental support/ inputs from the leadership and strive for self-development, both functional and behavioural Undergo training as required for team’s development Update self-knowledge base to cater the organization need. Knowledge, Skills and Experience Educational Qualification MBA/PGDM in Sales/Marketing Specific Certification (If required) Experience required for the role Competency required Technical support, troubleshooting, and maintaining products and systems. Problem-solving and Communication skills Time Management and Prioritization Application Management & Digitalization Technical-expertise and Quality focus Adaptability and Learning Agility Self-development and Leadership skills Orient employees to digitization and automation processes. Adopting technology and techniques Learning and updating Customer service orientation

Objective The purpose of this role is to lead and ensure that the period's sales goals are met and use technical abilities to take action to boost market share or sales goals. The incumbent is responsible for monitor dealers, ensure timely transactions, and manage client accounts. The organization's long-term and short-term goals by taking measures to encourage DCBL's growth and ensure ongoing growth. Key Responsibilities 1. Ensure achievement of sales targets for the period and take measures to increase the market share/sales targets using technical skills. Calculate client quotations and administer client accounts to ensure there are no gaps in transactions. 2. Customer Coordinate with Technical Support Team for site visits and leverage their expertise to maximize trade/non-trade sales as per requirements. 3. Maintain cordial relations with Real Estate, dealers, construction companies, end customers to get repeat orders thereby maximizing sales and focus on long-term retention of the same. 4. Search for new clients who might benefit from company products or services and maximize client potential in designated regions. Develop long-term relationships with clients, through managing and interpreting their requirements. 5. Persuade clients that a product or service best satisfies their needs in terms of quality, price and deliver. Operations Monitor the fluctuations in sales targets and take preventive/corrective measures to avoid the same. 6. Assist colleagues with bids and tenders for new clients from a technical perspective Liaise regularly with other members of the sales team and colleagues from a range of departments. 7. Provide pre-sales technical assistance and product education Work on after-sales support services and provide technical back up as required. Make technical presentations and demonstrate how a product meets client needs. 8. Help in the design of custom-made products Take initiatives to inculcate innovation in selling techniques by adopting new technologies and techniques like cross-selling, opting for sales recording, invoice generation applications/portable machines, social media, etc. 9. Ensure initiation and sensitization of the employees towards digitization and automation of the processes. 10. Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization. 11. Self/ Team Development Seek requisite developmental support/ inputs from the leadership and strive for self-development, both functional and behavioural Undergo training as required for team’s development Update self-knowledge base to cater the organization need. Knowledge, Skills and Experience Educational Qualification MBA/PGDM in Sales/Marketing Specific Certification (If required) Experience required for the role Competency required Technical support, troubleshooting, and maintaining products and systems. Problem-solving and Communication skills Time Management and Prioritization Application Management & Digitalization Technical-expertise and Quality focus Adaptability and Learning Agility Self-development and Leadership skills Orient employees to digitization and automation processes. Adopting technology and techniques Learning and updating Customer service orientation

Emmvee Group is looking for Sales Technical & Customer Support Professional to join our dynamic team and embark on a rewarding career journey Providing technical assistance and support, via phone, email, chat or in person Troubleshooting technical issues and providing guidance and solutions to resolve them Collaborating with other technical support staff or departments to resolve complex technical issues Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates Documenting technical support procedures and best practices for the knowledge base Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for improvement Strong communication and interpersonal skills, as well as excellent problem-solving skills and attention to detail

Uffizio Commute is looking for Technical Support Executive to join our dynamic team and embark on a rewarding career journey Providing technical assistance and support, via phone, email, chat or in person Troubleshooting technical issues and providing guidance and solutions to resolve them Collaborating with other technical support staff or departments to resolve complex technical issues Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates Documenting technical support procedures and best practices for the knowledge base Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for improvement Strong communication and interpersonal skills, as well as excellent problem-solving skills and attention to detail