304 Technical Assistance Jobs - Page 7

As the first point of contact for customers seeking technical assistance, you will be responsible for providing support over the phone or email. Your primary duties will include performing remote troubleshooting using diagnostic techniques and asking relevant questions to identify the root cause of the issue. Based on the information provided by customers, you will determine the best solution and guide the customer through the problem-solving process. The ideal candidate for this position should hold a Bachelor of Technology (B.Tech) or a Bachelor of Science (B.Sc.) degree in Information Technology (IT). This educational background is commonly required for IT jobs and will help you to excel ...

As a Service Engineer at Madhu's Garage Equipments, you will be responsible for providing field services including repair, maintenance, and installation of automotive workshop equipment such as wheel aligners, balancers, changers, 2-post lifts, and other garage equipment. You will work closely with customers to ensure their equipment operates efficiently, minimizing downtime and optimizing performance. Your responsibilities will include performing on-site repair, maintenance, and troubleshooting of various garage equipment. This involves conducting diagnostic tests to identify malfunctions, ensuring timely completion of service calls, and installing new equipment with commissioning procedure...

As a Customer Support Associate, you will be responsible for handling customer inquiries, complaints, and returns in an International Voice/Non-voice process. You should have good communication skills in English and can work either as a fresher or with relevant experience. The work schedule includes 5 days of work with rotational shifts at our office in Airoli, Navi Mumbai. Your primary duties will involve listening to customers" concerns, giving detailed explanations of products/services, and collaborating with the sales team to address complaints effectively. You will review customer accounts, handle inbound calls, and provide accurate information and resolutions in a timely manner. Additi...

You will be responsible for providing technical assistance and handling complaints. You will act as a knowledge repository and support content development, new product training, and technical assistance for the sales team and customers when needed. Your main tasks will include tracking key performance indicators, monitoring metrics such as sales numbers, customer adoption rates, and user engagement to evaluate the product's success. You will be involved in developing the product's go-to-market strategy, creating launch plans, overseeing product marketing, and managing product positioning. Additionally, you will analyze the competitor landscape to ensure the product's uniqueness and value pro...

As an integral part of the EagleEye team, you will be playing a key role in setting new standards for manufacturing quality, efficiency, and customer service. Your innovative solutions in the field of fire safety will be crucial for the success of our company. At EagleEye, we value our people above all else. We are on the lookout for highly skilled professionals who are deeply passionate about their work. Within our organization, you will be surrounded by a dedicated team of individuals who are committed to achieving excellence and fostering growth. Our corporate culture thrives on innovation, teamwork, and a strong emphasis on customer service. If you are someone who is enthusiastic about j...

Join a high-performing group with a purpose: to grow a safer, cleaner, healthier future for everyone, every day. We are hiring for Project Engineer in Halma company Cosasco Location - Vadodara Business Unit - Safety Report to - Project Manager We are simple, humble and approachable , and we believe in leadership at all levels to bring our purpose to life. Everyone at Halma India makes an impact, and so do you when you join us! About us Halma is a global group of life-saving technologies companies, driven by a clear purpose. We are an FTSE 100 company with headquarters in the UK and operations in 23 countries, including regional hubs in India, China, Brazil, and the US. Our diverse group of n...

You will be responsible for supporting two critical business functions within the organization. This includes coordinating the implementation of Standard Operating Procedures (SOPs) across various departments such as Engineering, Inventory, Procurement, Quality, Safety, and Project Management. Additionally, you will serve as a Technical Assistant to the COO, providing analytical, strategic, and cross-functional support. This role presents a unique opportunity for a candidate who holds a B.Tech. + MBA degree and possesses 12 years of consulting experience. You will be working at the intersection of strategy and execution in a growing infrastructure/EPC organization. Your key responsibilities ...

The primary responsibility of this role is to serve as the initial point of contact for customers in need of technical assistance, whether over the phone or via email. You will be expected to conduct remote troubleshooting using diagnostic techniques and by asking relevant questions to identify the root cause of the issue. Based on the information provided by customers, you will determine the most suitable solution and guide them through the process of resolving their technical problems. Any unresolved issues should be escalated to the appropriate level of support personnel for further assistance. In addition to providing technical support, you will also be responsible for offering accurate ...

The International Technical Support Executive position requires a minimum of 1 year of experience in International Customer Support. As an International Technical Support Executive, you will be responsible for handling inbound customer calls and providing technical assistance to customers. The job is based in Hitech City, Hyderabad and is a full-time position with a salary of up to 4.7 LPA. Key Details: - Night rotational shifts - 5 working days with 2 rotational week-offs - Strong communication and problem-solving skills are essential for this role Join our team and be a part of a dynamic environment where you can enhance your career in a global support setting. This full-time position offe...

Document controlling and arrnagnment at back office. Coordination in civil drawings and specification. Contractor bills forward with proper checklist to managenmet. Coordination with site team. Personal Assist the Sr Manager. Required Candidate profile Must have B.Tech/B.E in Civil & have proficiency in MS Excel and drafting also have knowledge of back office managment. Technical strong in civil work.

Overview Developer Analysts quickly respond to the chat and as required via call or email, diagnose the issue, accurately record all issues in the CRM tool, conduct extensive trouble shooting, does root cause analysis, handle escalations and strive to achieve a high customer satisfaction rate or assign the case to development for further review. This position will report to the Team Leader. Responsibilities Deliver customer centric care and RealPage software / product / technical assistance via chat or as required via phone or email interactions with customers that drives customer satisfaction and efficiency metrics Troubleshoot issues and answers a high number of technical questions regardi...

You should have more than 1+ years of experience as a desktop support engineer. You must be prepared to provide field support. As a Desktop Support Engineer, you will offer technical assistance and troubleshooting for hardware and software issues to ensure the smooth operation of desktop systems. Your responsibilities will include handling user inquiries, installing and configuring software, and maintaining computer hardware. You will be expected to diagnose and resolve problems, provide training to users, and document issues and solutions. This is a full-time position with benefits such as cell phone reimbursement, health insurance, and provident fund. The shift is during the day, from Mond...

The role at Newbie Technologies Pvt. Ltd. offers a significant sales function that will directly contribute to the company's profitability. Your primary focus will be on sales and business development activities. A key responsibility will involve generating new business from both existing clients, particularly those interested in the LED lighting offering, and new clients. This position presents an exciting and challenging opportunity with excellent prospects for professional growth. Your responsibilities will include: - Establishing contact with potential and current clients to build and nurture relationships, while maintaining a professional demeanor and appearance. - Setting and achieving...

The position involves supporting engineering evaluations and feasibility studies for water disinfection projects by analyzing data and identifying potential issues or improvements. You will be expected to understand and evaluate emerging trends, technologies, and best practices in water and water disinfection projects. Collaborating with cross-functional teams, including the Mechanical team, to support prototype development is a key aspect of this role. Additionally, you will develop mathematical models for membrane filtration and provide technical assistance and support, such as P&IDs, PFDs, and guidelines. Your responsibilities will also include evaluating and testing prototypes and produc...

As a Technical Assistance Specialist, you will be responsible for providing remote and on-site technical support to dealers across multiple locations in India. Your primary duties will include troubleshooting complex issues, conducting failure root cause analysis, and enhancing the technical capabilities of dealer personnel. Additionally, you will be involved in dealership audits, ensuring smooth new EV product launches, telematics data analysis, and handling maintenance portals. To excel in this role, you should have 4-10 years of experience in the auto industry, preferably with OEMs. A degree in BE/B.Tech/Diploma in Mechanical, Automobiles, or Electrical engineering is required, with speci...

We are currently seeking a Tech Support Specialist who is passionate about technology and enjoys solving problems. If you thrive in a dynamic and fast-paced environment that presents new challenges every day, then we invite you to become a part of our team. As a Tech Support Specialist, you will be responsible for providing technical assistance and troubleshooting services for hardware, software, and network-related issues. You will address user inquiries through phone calls, emails, and chat, diagnose technical problems efficiently, and document both issues and solutions to contribute to our internal knowledge base. Additionally, you will collaborate with IT teams to enhance system performa...

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments...

Greetings from Manpower Resources India (P) ltd ! Manpower Resources India Pvt. Ltd is a leading Executive Search & Selection company, caters to recruitment services in Manufacturing, Infrastructure, Engineering & Healthcare domain. We have been mandated by a large global conglomerate into Steel business for the below mentioned position. Position Name : Technical Assistant to Plant Head Location: Boisar Maharashtra Qualification : B.E / B. Tech (Any) Experience : 2+ Years Roles and Responsibilities : Manage the Plant Head's schedule, appointments, and meetings effectively. Prepare meeting agendas, minutes, and follow-up on action points. Compile daily reports (Production, CAPA, Departmental ...

Introduction & Summary: The IBM ELM Plugin Developer is a key role focused on enhancing IBM Engineering Lifecycle Management (ELM) through plugin development Ideal candidates will have a strong background in Rational Team Concert (RTC) plugin creation and RESTful API integration Proficiency in scripting with Python is advantageous, along with a solid grasp of version control systems like Git The role necessitates familiarity with various project management methodologies, including SCRUM, Waterfall, and SAFe, Main Responsibilities: The main duties of this position involve the design and implementation of software plugins, as well as ensuring seamless integration with existing systems Responsi...

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Your Role Safety is of utmost concern while you work at HHV hence follow all SHE-Q guidelines of the Company- No tolerance Regularly visit customers and give feedback on customer expectations, complaints and new projects in the pipeline Understand applications and industries where the products can be marketed. Search for new clients who might benefit from company products or services and maximise clie...

Flipkart is looking for Client Technical Support Specialist to join our dynamic team and embark on a rewarding career journey A Technical Support Specialist plays a crucial role in providing technical assistance and support to customers and end-users They help troubleshoot and resolve technical issues, answer inquiries, and provide guidance on the use of hardware, software, and other technical products or services Responsibilities:Customer Support: Provide technical assistance and support to customers via phone, email, or chat Respond to inquiries promptly, troubleshoot technical issues, and guide customers in resolving problems related to hardware, software, or other technical products Issu...

As an Application Engineer at our company, you will be responsible for providing support to Samsung Ultrasound systems with a focus on customer service and technical expertise. Your main tasks will include conducting product demonstrations, delivering application training, and offering technical assistance to ensure the optimal usage of Samsung Ultrasound machines in clinical settings. Your key responsibilities will involve conducting both on-site and virtual demonstrations of Samsung Ultrasound systems to prospective and existing clients. You will also be tasked with providing hands-on application training to doctors, sonographers, and hospital staff to ensure they effectively utilize ultra...

You will be based in Aurangabad, Maharashtra and will have the responsibility for overseeing production output, product quality, and on-time shipping. Your main task will be to assist the VP of SCM & Ops in establishing robust systems for effective monitoring and evaluation of the Business Processes. It will be essential to ensure minimal downtime of machines and timely maintenance, as well as plan for spares and ensure critical spares are always available at the plants. Your role will involve developing formats such as log frames and matrices for monitoring and evaluating the entire production process from raw material to finished goods. You will coordinate with various departments to gathe...

Company Description Keith Electronics Private Limited is a leading distributor of telecom equipment, testing & measurement instruments, serving a variety of industries. With over 40 years in the industry, we proudly represent renowned brands like Fujikura, Graphtec, Mimaki, Yokogawa, Kikusui, Kanomax, and HansYueming. Our team is devoted to delivering top-notch customer service, technical support, and personalized solutions. At Keith Electronics, we value trust, integrity, and teamwork, and strive to maintain a positive environment for both employees and customers while continuously enhancing our processes and services. Role Description This is a full-time on-site role for a Sales Marketing ...

Objective The purpose of this role is to lead and ensure that the period's sales goals are met and use technical abilities to take action to boost market share or sales goals. The incumbent is responsible for monitor dealers, ensure timely transactions, and manage client accounts. The organization's long-term and short-term goals by taking measures to encourage DCBL's growth and ensure ongoing growth. Key Responsibilities 1. Ensure achievement of sales targets for the period and take measures to increase the market share/sales targets using technical skills. Calculate client quotations and administer client accounts to ensure there are no gaps in transactions. 2. Customer Coordinate with Tec...