109 Technical Assistance Jobs - Page 2

You should have more than 3 years of experience in a similar role within the Technical Service functional area. Your primary responsibility will be to provide thorough user training on IVD platforms in laboratory settings or training centers. Additionally, you will troubleshoot technical issues faced by customers and work closely with field application specialists to ensure customer satisfaction. You will be expected to determine application solutions based on product and customer specifications, provide clinical expertise to support field application specialists and customers, and assist in product evaluations and comparisons. Furthermore, you will be required to report on industry and market trends, client satisfaction levels, and customer needs. Supporting customers over the phone when necessary and coordinating troubleshooting efforts with Service Engineers, Technical Support, QA, and R&D teams to ensure timely problem resolution are also key aspects of this role. You will conduct training sessions for both internal and external customers, including initial workflow training and additional training on applications and reagents for successful integration into customer workflows. Developing and conducting seminar trainings for customers, responding to technical assistance requests from customers promptly and professionally, and staying updated on IVD products and technology developments will also be part of your responsibilities. It is essential to maintain a commitment to TBM competencies and values while continuously upgrading your knowledge in the field.,

As a Content Services Specialist, you will play a key role in enhancing our remote IT operations with a focus on content strategy. Your primary responsibilities will include overseeing remote desktop support operations, providing technical assistance for Linux-based systems, and collaborating with team members to develop effective content strategies. By analyzing and optimizing content delivery processes, you will contribute to enhancing user experience and operational efficiency. Effective communication in English will be essential as you support diverse teams and stakeholders. Monitoring system performance, addressing issues promptly, and developing training materials for end-users are also important aspects of your role. You will be expected to contribute to the continuous improvement of IT support processes, align content services with organizational goals, and ensure compliance with company policies and industry standards. Your qualifications should include proficiency in Linux and remote desktop support, strong English communication skills, and a foundational understanding of content strategy principles. Adaptability to a hybrid work environment, proactive problem-solving skills, and a commitment to leveraging technology for improving content services are also desired qualities. You should be dedicated to contributing positively to the company's mission and societal impact. Certifications required for this position include the CompTIA Linux+ and ITIL Foundation Certification. Additionally, proficiency in multichannel support (tickets, chat, calls, etc.) and expertise in channel consistency and integration, customer journey mapping, tech savviness, collaboration, and coordination are essential. Evaluation methods for this role may include scenario questions, experience review, and tool proficiency assessments. The ideal candidate should demonstrate expertise in system administration, including operation systems like Windows Servers, Linux/Unix, and Mac OS, as well as networking knowledge, hardware and software management, scripting and automation, security fundamentals, problem-solving, troubleshooting, and end-user support and training. For candidates with experience in web development, a basic understanding of web development principles and technical support and troubleshooting skills will be valued. The evaluation process may include technical tests, experience review, and scenario questions to assess proficiency in web development and IT technical support.,

You will serve as the initial point of contact for customers who require technical assistance, whether it be over the phone, email, or chat. Your responsibilities will include performing remote troubleshooting using diagnostic techniques and tools, as well as asking relevant questions to identify the root cause of the issue. Based on the information provided by customers, you will determine the most effective solution. This role will require you to be open to working in rotational shifts within a 24/7 support environment. Therefore, flexibility in working hours is essential. Additionally, possessing strong communication skills, both written and verbal, is crucial. You should be able to interact with users at all levels within the organization and exhibit a customer service-oriented approach. The ideal candidate for this position should have 1 to 3 years of relevant experience in a similar role. The job location for this position is in Coimbatore. If you are interested in joining our team and have the necessary qualifications, please apply now by sending your resume to careers@cognisive.com.,

Responsibilities: Team Management Support: Assist in managing a team responsible for package software application development within the ERP domain. Project & Resource Management: Support project execution and resource allocation for ERP application initiatives. Strategic Collaboration: Collaborate with senior management on departmental objectives related to ERP applications. Software Solution Delivery: Contribute to the timely delivery of ERP software solutions. Technical Assistance & Quality: Provide technical assistance to team members, participate in code reviews, and maintain coding standards. Communication & Coordination: Coordinate communication within the team and with other departments to ensure smooth project flow. Problem Solving: Help identify and resolve project challenges encountered during ERP application development and implementation. Required Skills: Proficiency in one or more software languages and development methodologies relevant to ERP systems. Demonstrated ability to work effectively within a team. Technical knowledge in package applications (ERP). Strong communication and leadership skills. Ability to assist in managing a team and supporting project execution. Skills in resource allocation and collaborating on departmental objectives. Capability to contribute to timely software solution delivery. A proactive mindset in identifying and resolving project challenges.

Jubilee Mission College of Nursing is looking for Draftsman cum technical assistant to join our dynamic team and embark on a rewarding career journeyAs a Draftsman, your primary responsibility is to create technical drawings and plans based on specifications provided by engineers, architects, or other professionals. You will utilize computer-aided design (CAD) software and traditional drafting tools to produce accurate and detailed drawings that serve as a blueprint for construction, manufacturing, or engineering projects.Key Responsibilities:Drawing Creation:Interpret sketches, rough drawings, or specifications provided by engineers, architects, or designers.Use CAD software and drafting tools to create accurate and detailed technical drawings, including plans, elevations, sections, and details.Ensure compliance with industry standards, regulations, and project requirements.Incorporate changes and revisions to existing drawings as directed.Drafting Standards and Guidelines:Adhere to drafting standards and guidelines established by the organization or relevant industry.Follow specific drawing conventions and formatting requirements.Maintain consistency and accuracy in drawing scales, dimensions, and annotations.Collaboration and Communication:Collaborate with engineers, architects, designers, and other professionals to understand project requirements and objectives.Communicate effectively to clarify design intent and resolve any issues or discrepancies.Coordinate with team members to ensure seamless integration of drawings across disciplines.Quality Assurance:Conduct thorough reviews of drawings to ensure accuracy, completeness, and adherence to specifications.Verify dimensions, materials, and other details to minimize errors and rework.Coordinate with project stakeholders for drawing approvals and sign-offs.Documentation and Record-Keeping:Maintain organized and up-to-date drawing files and records.Create and update drawing registers, revision logs, and other documentation as required.Manage drawing archives and retrieval processes.Continuous Learning and Development:Stay updated with the latest drafting software and technologies.Enhance skills and knowledge through training programs and professional development opportunities.Share best practices and contribute to process improvement initiatives.

You should have a total of 3-5 years of experience with at least 2 years of hands-on experience as a React Native Developer/Engineer. A Graduation or Post Graduation degree in Computer Science is preferable, however, B.Tech/M.Tech in any stream or BCA/MCA will also be considered. Your mandatory skills should include strong React Native development skills with professional working experience, knowledge of UI Tech Stack such as React, JavaScript or TypeScript, proficiency in UI designing and data handling using JSON and XML, experience in building scalable and performance mobile apps, ability to integrate multiple back-end API platforms, understanding of code versioning tools like Git and SVN, implementation of security and data protection measures, as well as excellent analytical and problem-solving skills. In addition, it would be beneficial if you have experience in providing technical assistance, coaching junior team members, good communication and analytical skills, Test Driven Development (TDD), knowledge of Native App Development for Android/iOS, Cross-platform App Development using Flutter, experience in releasing apps to Playstore and App Store, and working knowledge of REST APIs. As a React Native Developer/Engineer, your role responsibilities will include coding, designing, deploying, and debugging development projects, participating in analysis, requirement gathering and design processes, as well as owning and delivering the automation of data engineering pipelines. Please note that there will be a Face-to-Face Drive on the 5th of April.,

You should have experience in ASP.NET, C# .NET, MVC 5 & Above, .Net Core, EF 6.0/EF Core, REST/JSON, web services, JQuery, IOC/Dependency Injection, Redis cache or any other distributed caching. It is important to be knowledgeable about distributed and cloud-based applications architectures as well as CI/CD tools and frameworks such as Kubernetes, Docker, Jenkins DevOps. Familiarity with full stack, web, and JavaScript frameworks like React, Redux, Node is required. You should have experience working in Agile teams with CI/CD, DevOps Pipeline, and Atlassian products e.g., JIRA and Confluence. Experience with design patterns, WinForms, Windows service, SQL Jobs, SignalR is an added advantage. You must be experienced in all phases of the project life cycle including Analysis, Design, Coding, Testing with TDD, and deployment. In terms of job profile, you will be responsible for providing solutions for architectural design including Service-Oriented Architectures like Microservices, Event Driven Architectures, Client-Server Architectures, REST API, etc. You should possess influencing, negotiating, and problem-solving skills. Your role will involve addressing technical concerns, ideas, and suggestions, conducting code reviews, providing technical assistance, direction, guidance, and motivating team members. Coordinating with the group, allocating tasks to group members, and interacting with Quality department members are also part of the responsibilities. Analyzing and documenting requirements, creating a solution prototype, preparing design documents and program specifications, designing functional technology solutions, planning and designing the structure of a technology solution are essential tasks. Maintaining quality process standards and using tools like ReSharper can be advantageous. Authorizing design changes after consultations with PM and supporting the PM team will also be required. Regarding personal attributes, excellent communication skills, problem-solving aptitude, organizational and leadership skills, as well as good analytical and presentation skills are highly valued in this role.,

The role involves searching for new clients who could benefit from the company's products or services in designated regions for Mechanical Job works and Compressor Spare Parts. You will be responsible for developing long-term relationships with clients by understanding and addressing their needs. Your aim will be to convince clients that the company's offerings are the best fit in terms of quality, price, and delivery. You will be required to evaluate cost-benefit ratios of equipment, supplies, or services in the customer's environment and suggest improvements accordingly. Providing pre-sales technical assistance, product education, and after-sales support services will also be part of your responsibilities. Meeting sales targets, managing sales projects, and participating in marketing activities such as trade shows and conferences are essential for this role. Additionally, you will need to deliver technical presentations to showcase how the company's products meet client requirements. Generating sales engineering reports by analyzing sales data and trends is also expected. The ideal candidate should hold a Mechanical Diploma and possess 3-4 years of experience in sales of Job works like Laser cutting, Production Job works, and Compressor Spare parts. If you meet the qualifications and have the necessary experience, we invite you to apply for this challenging and rewarding position.,

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 7-8 years of experience in Change Management Change Management Process Oversight: Vendor Coordination and Change Integration: Change Risk Management: Change Planning and Scheduling Preferred Technical and Professional Experience Communication and Stakeholder Management: Post-Change Review and Continuous Improvement: Change Performance Reporting Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Responsibilities include, but are not limited to: Following the work list to priority as assigned by the Engineering Lead, creating CAD models, layouts, and drawings from conceptual inputs efficiently and on time, generating General assembly drawings and/or manufacturing drawings accurately. Entering BOM in the business system by following Business Process Procedures and processing orders as required. Completing manufacturing change requests to design standards as well as distributing Engineering Change Requests and other modifications to documentation. Ensuring ISO guidelines are followed and performing tolerance analysis on designs, identifying appropriate basic tolerances and Geometric Dimensioning and Tolerancing (GD&T) to satisfy the design requirement and manufacturing. Independently documenting design data, operational characteristics, and user instructions. Executing the design of new products to support the product plan and participating regularly in process improvement within areas of responsibility, continually developing better ways of designing. Assisting with the verification of application system quality and functionality and notifying the Engineering Lead when assigned work will not meet timelines. Providing guidance and/or training to other Designers when required and investigating, analyzing, and resolving system problems. Making recommendations for productivity and/or method improvements. The incumbent of this role must be able to self-manage daily work schedules. Under minimal guidance from the Design Team lead, the Senior Design Engineer will assist in providing work training and direction to other Team Members. Qualifications include a post-secondary education in Mechanical Engineering and four (4) to six (6) years of experience as a designer of high production injection molds or an equivalent combination of education and experience. The ideal candidate should have 4 to 6 years of working experience in a strong plastic tooling design background, be proficient in working with 2D/3D in Creo (Windchill Platform), skilled in calculating design parameters and applying industry generic or specific codes and standards. Experience in the manufacturing process, including injection molding, good knowledge of Engineering plastic properties, Design for Manufacturing, and proficiency in CAD and CAE, preferably in Creo (Windchill Platform). Strong knowledge in MFG technology and GDNT is also required. The incumbent must possess advanced skills with Creo software (working in Windchill Platform) and FEA (static, dynamics, and thermal) to conduct a wide variety of complex tasks in the creation/production of new designs, prototypes, and/or fixturing and tooling. They will independently apply the science of engineering to design and ensure that all designs are fully supported through calculations. The Senior Design Engineer will play a lead role in working with manufacturing and engineering teams to provide cost-effective solutions to performance problems. Under minimal guidance from the Design Team Lead, the Engineering Designer is responsible for constantly analyzing and producing assembly and complex manufacturing prints for the production of manifolds, hot halfs, and hot runners in a CNC machining environment. Strong attention to detail and an ability to provide timely technical assistance to other team members is required. The incumbent will interface with key stakeholders on new product programs and current product modifications to ensure that their CAD data needs are met. The incumbent is an expert in CAD and will highlight solutions to technical problems to the Team Lead. Mold-Masters is a global leader in the plastics industry, designing, manufacturing, distributing, selling, and servicing highly engineered and customized plastic processing equipment and systems. Their hot runners, temperature controllers, auxiliary injection, and co-injection systems are utilized by customers of all sizes in every industry. Over their 50+ year history, Mold-Masters has built a reputation for delivering the best performance through a broad range of innovative technologies that optimize production to enhance molded part quality, increase productivity, and lower part cost. Mold-Masters is an Operating Company of Hillenbrand. Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries worldwide. Their portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by their Purpose - Shape What Matters For Tomorrow - they pursue excellence, collaboration, and innovation to consistently shape solutions that best serve their associates, customers, communities, and other stakeholders.,

You will be responsible for maintaining the various computer systems owned or operated by the company. This includes providing end-user support, resolving technical issues, and offering technical assistance for all operating systems and applications. You will provide support both in-person and remotely through the use of the telephone or remote access. Additionally, you will be in charge of maintaining business software applications by researching, designing, implementing, configuring, monitoring, troubleshooting, and evaluating existing and new operating systems and applications. Your role will also involve testing, validating, and installing operating system and application security/performance patches. You will be accountable for installing, configuring, and maintaining the company's various computer systems, applications, and firewall. This encompasses system and application upgrades, updates, and patches. Ensuring the security of company data and resources, as well as maintaining data availability and disaster recovery, will be part of your responsibilities. This is a full-time position with benefits including cell phone reimbursement, commuter assistance, and health insurance. The work schedule is during the day shift from Monday to Friday, and the work location is in person.,

The candidate will be responsible for providing technical assistance and support for computer systems, hardware, and software. This includes responding to queries, running diagnostic programs, isolating problems, and implementing solutions. As a key member of the RQ Infrastructure team, the individual will work with various security technologies (SIEM, IDS/IPS, FIM, NAC) for field support and research and development. Additionally, the role involves configuring and managing enterprise-level service management software. This position offers a valuable learning opportunity for those interested in the IT Security field. In this role, the key responsibilities include: - Providing technical support and assistance for queries related to computer systems, software, and hardware. - Configuring and managing enterprise-level service management software. - Responding to queries in person, via email, or over the phone. - Creating training manuals. - Maintaining the daily performance of computer systems. - Installing, modifying, and repairing computer hardware and software. - Running diagnostic programs to identify and resolve issues. - Troubleshooting technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. - Installing computer peripherals for users. - Following up with customers to ensure problem resolution. - Gathering feedback from customers on computer usage. - Generating reports to identify recurring malfunctions. Qualifications required for this role: - Bachelor's Degree in a Computer Science-related field. - 0-3 years of experience with Linux and Windows operating systems. - Basic understanding of Networking concepts such as TCP and UDP. - Experience in resolving basic computer and software-related issues. - Demonstrated positive attitude, energy, and effort. If you meet the qualifications and are looking to develop your skills in the IT Security field, this position offers a rewarding opportunity to contribute to a dynamic team environment.,

The ideal candidate for this role should possess very good proficiency in English communication and have a presentable and impressive verbal communication style. You should have the ability to articulate the features of the product/solution in tele calling/tele sales scenarios. Experience in market research and data gathering analysis for identifying potential customers and lead generation is required. Your responsibilities will include creating databases, generating leads for industrial products, coordinating training/seminars, preparing meeting minutes, compiling reports, handling quotations, invoice processing, purchase orders, and sending frequent mailers to customer databases. You will be responsible for gathering product information from the principal company's website, seeking technical assistance, maintaining records of conveyance and tour expenses, overseeing the entire office, keeping track of daily movements of sales and technical staff, maintaining material status and stock details, and managing inward and outward logistics. Knowledge of tenders, price bids, technical bids, and online tender uploading is essential for this role. This is a full-time, permanent position with health insurance benefits included. The work location is in person.,

Assist in the preparation, review, and submission of technical and commercial tenders for government/private projects. Compile pre-qualification documents, vendor registrations, BOQs, and technical specs Required Candidate profile Experience in tendering, presentations, mail communication, and expertise in Excel Support the engineering team in project documentation, drawings, and reports.

The role involves meeting with clients to understand their needs and recommending suitable products and services. You will be responsible for managing the sales process from lead generation to closing deals. Collaborating with the product development team to provide feedback on common issues is also a key aspect of this position. In addition, you will oversee day-to-day operations to ensure efficiency and quality. Managing human resources, including recruitment, training, and performance evaluation, will be part of your responsibilities. You will also manage schedules, travel arrangements, and general office organization, along with assisting in the coordination of company events and meetings. Furthermore, you will assist customers in a retail setting by providing information on products and services, conducting product demonstrations, and facilitating sales. It will be essential to maintain inventory and ensure the showroom is well-presented. Offering technical assistance to customers through various channels (phone, email, chat) and resolving customer issues to ensure a high level of customer satisfaction are also crucial aspects of the role. Moreover, collecting and analyzing customer feedback to improve services, planning and coordinating installations to ensure timely and successful project completion, and collaborating with sales, technical, and customer service teams to streamline processes are part of the responsibilities. Monitoring project budgets and timelines is also required. Job Types: Full-time, Fresher Schedule: Day shift Performance bonus and yearly bonus are included in the benefits package. Application Question(s): Can you design 2D diagrams and plans in AutoCAD Education: Bachelor's (Required) Experience: Total work: 1 year (Preferred) Language: English (Required) Willingness to travel: 50% (Required) Work Location: In person,

Responsibilities: * Provide technical assistance via phone/email * Maintain systems, manage incidents, escalate issues * Document knowledge base, adhere to SLAs * Manage service requests & tickets using tools

You have strong knowledge of Crushing and Screening process, Operations, and Maintenance. You manage and support the LCS & FSE team to provide technical assistance for troubleshooting, rebuilding, and repairing any crushing equipment. You assist with customer inquiries and issues related to any Metso supplied equipment. You provide help and advice to customers using Metso's products or services, investigating and solving customer problems, whether warranty or non-warranty related, including complex or long-standing issues. Additionally, you act as a technical liaison between customers, product divisions, and sales personnel. You provide training to customers" operation and maintenance teams as well as internal LCS & FSE teams. You promote the company's products and services to customers using company manuals, technical publications, and bulletins. You closely monitor and provide market intelligence. You visit customer sites and provide regular field service reports, commissioning reports, etc. You offer hands-on mechanical and electrical troubleshooting services in the field and conduct technical evaluations and analyses on component and machine failures as needed by customers or supervisors. You uphold and enforce the company's Code of Conduct in daily operations and decision-making. You possess a strong understanding of business ethics and corporate governance.,

As a Technical Support Specialist at our company, you will play a crucial role in providing technical assistance and support for computer systems, hardware, and software. Your responsibilities will include responding to queries, running diagnostic programs, isolating problems, and implementing effective solutions. You will be an essential member of our RQ Infrastructure team, collaborating on various security technologies such as SIEM, IDS/IPS, FIM, and NAC for field support and research and development purposes. Moreover, you will directly manage and configure enterprise-level service management software, contributing significantly to our operational efficiency. In your day-to-day activities, you will be responsible for resolving incoming queries and issues related to computer systems, software, and hardware. Whether it's in person, over the phone, or via email, you will provide timely and effective technical support to our users. Additionally, writing training manuals, maintaining system performance, installing and repairing hardware and software, and troubleshooting network issues will be part of your routine tasks. Your role will also involve following up with customers to ensure problem resolution and gathering feedback to enhance our services. To excel in this role, you should possess a Bachelor's Degree in a Computer Science-related field and have 0-3 years of experience working with Linux and Windows operating systems. A basic understanding of networking concepts such as TCP and UDP is essential, along with prior experience in resolving both hardware and software-related issues. Your positive attitude, energy, and commitment to delivering high-quality technical support will be key factors for success in this position. This opportunity is ideal for individuals who are eager to expand their knowledge and skills in the IT security field and are looking to make a meaningful impact within a dynamic and collaborative team environment.,

The Site Supervisor role involves providing top-notch installation, startup, commissioning, test, and inspection services leadership for prominent customers in the Vertiv Switchgear and Busbar business. As the primary Vertiv Services representative for large projects, you will oversee activities from factory testing to project completion, ensuring excellent rapport with customers, colleagues, and stakeholders. Your responsibilities include representing Switchgear and Busbar Services at customer and contractor meetings, utilizing Project Management tools effectively to achieve quality, financial, and schedule targets, coordinating installation, start-up, commissioning, and inspection activities, managing manpower needs, and ensuring completion of all documentation for the job. In the technical aspect, you will provide on-the-job training, conduct field customer training, communicate with Technical Support on equipment issues, and stay updated on safety guidelines and field-related notices. Safety is a top priority, and you must operate in a safe manner, wear appropriate PPE, report any work-related accidents, and identify and address potentially unsafe conditions on-site. You are also responsible for project administration, customer satisfaction, performance standards, and maintaining strong communication with both internal and external customers. To qualify for this role, you should hold a degree from a University of Technology and have at least six years of relevant work experience. Construction management experience, knowledge of electrical and mechanical contracting, engineering processes, and power distribution are desirable. Strong analytical, problem-solving, communication, organizational, and management skills are essential, along with the ability to handle stressful situations and provide technical assistance efficiently. Physical and environmental demands of the role include frequent standing, kneeling, bending, climbing, driving, exposure to extreme temperatures, noise levels, and working around moving machinery. Travel requirements include 40% travel in the Eastern Europe Region and 30% travel in the EMEA Region. As a Site Supervisor, you will play a crucial role in ensuring the successful execution of projects, adhering to safety protocols, maintaining high performance standards, and delivering exceptional service to customers throughout the project lifecycle.,

Require Minimum of 5+ years of experience as Falcon Technical Consultant -Tech Assistance -Production Support -Troubleshooting Skills -Application Software Support -Technical Analysis -Induction Hardening - Oracle SQL, Red Hat, Linux, RHEL

The role of an Applications Manager is to serve as the primary technical products liaison for customers. You will be responsible for analyzing customer needs and providing efficient product design and development engineering solutions. Your duties will include coordinating product materials, manufacturing processes, testing, quality control, project management, and troubleshooting to ensure successful project development and release. You will also oversee the CAE team's priorities in collaboration with the global CAE team. Working closely with departments such as QC, R&D, and Production, you will play a key role in introducing new products to the market while enhancing customer satisfaction and business retention. You are expected to leverage your advanced technical knowledge to offer technical assistance, coaching, and mentorship to team members. Under the guidance of the Director of Engineering & Project Management, you will lead the training and development of Technical Sales Engineers (TSEs) in India. This entails managing employees, making employment decisions, and conducting performance reviews. Additionally, you will collaborate with the global Inside Sales team and TSEs to support global projects through program management, presentations, and training activities. Your key responsibilities will include: - Managing the daily activities of TSEs by providing technical support, leadership, and mentoring - Ensuring timely responses and actions towards customers and applications, and reporting KPI results to the Director of Engineering & Project Management - Maintaining uniformity in quotations department-wide according to company standards - Driving new product commercialization projects by identifying and eliminating obstacles, setting clear tasks, and providing timetables for customers - Reviewing technical inquiries and recommending suitable hot runner systems to customers and sales representatives - Attending technical review meetings, mold design reviews, and mold start-ups to ensure successful application of hot runner systems - Keeping abreast of technological developments related to hot runners systems through training and industry meetings As the Applications Manager, you will oversee the TSE activities, conduct performance reviews, and manage resources. You will also act as a resource to other departments to resolve issues and suggest product improvements. Your decisions will have a significant impact on customer relations in the medium and long term, and you will be responsible for creating customer-centric approaches to enhance customer satisfaction and loyalty. To qualify for this role, you must have a University Degree in Engineering with a minimum of twelve years of related experience or equivalent. Experience with SAP or an ERP system is preferred. Strong leadership skills with at least 4-5 years of experience in a leadership role are required. Additionally, you should possess excellent communication skills, attention to detail, and the ability to interpret technical documentation. Milacron, the company you will be working for, is a global leader in the plastic technology and processing industry, offering highly engineered systems to customers worldwide. As part of Hillenbrand, an industrial company providing processing equipment and solutions globally, you will be contributing to shaping solutions that serve various industries.,

As a Aftersales Revenue PMD Specialist, your primary responsibility is to analyze and improve the revenue performance of dealerships at an outlet level. You will be tasked with monitoring and evaluating various key performance indicators (KPIs) to identify opportunities and performance gaps in revenue initiatives such as Express Service, Service Contracts, tire program, and CRM. It will be your responsibility to review dealer and Service Advisor performance in terms of retention, sales per unit, loyalty ratio, and sales volume. Additionally, you will work closely with dealer sales personnel to ensure that accessory sales targets are met, provide forecasts for parts sales per assigned dealers, and support in the development of outlet level annual business plans. You will also be involved in monitoring Dispersion Management, increasing network expansion in Tier 3 / Tier 4 through Mobile Service Van, and explaining NSC's Aftersales related marketing communication programs. Furthermore, you will assist in developing incentive programs to meet revenue and customer satisfaction targets, manage parts inventory, review financial statements with dealer Aftersales management, and ensure customer satisfaction by addressing specific complaints and providing technical assistance to dealers. Your role will also involve conducting audits of warranty parts, providing field approval of warranty claims, and ensuring compliance with company standards and SOPs. In addition, you will oversee facility management to ensure sufficient work bay and technician capacity, recruitment and training of dealership manpower, and monitoring HR practices to control attrition. You will also maintain awareness of competitive dealership actions, conduct periodic audits for compliance, and support BPM dealers in improving operations. Regular dealer visits, communication with NSC, and preparation of Aftersales reports will also be part of your responsibilities. Your role as an Aftersales Revenue PMD Specialist requires a high level of analytical skills, attention to detail, and the ability to work effectively with dealerships to drive revenue growth and customer satisfaction. Your efforts will directly contribute to the success of the Aftersales division and the overall performance of the organization.,

Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing tools. Diagnose and resolve Level 1 IT issues related to hardware, software, printers, email, and basic networking. Maintain and update incident tickets in the ITSM system (e.g., ServiceNow, Freshservice, etc.). Generate and analyze reports on incidents, service requests, and SLAs using Excel functions like VLOOKUP, Pivot Tables, IF statements, conditional formatting, etc. Assist in IT documentation and SOP updates using spreadsheets and templates. Provide remote support for users via tools like AnyDesk, TeamViewer, or Remote Desktop. Support onboarding/offboarding process including email setup, access provisioning, and laptop configuration.

As a Lab Technician in Pharmacy, your primary responsibilities will include setting up and maintaining laboratory equipment to ensure it is in good working condition for experiments and practical sessions. You will be responsible for calibrating and troubleshooting laboratory instruments such as balances, spectrometers, and pH meters. Maintaining a clean, organized, and safe laboratory environment will also be part of your duties. Monitoring and managing inventory of pharmaceutical chemicals, reagents, lab supplies, and other materials required for the lab will be crucial. You will need to order and receive laboratory materials and pharmaceuticals, ensuring proper storage and labeling of chemicals and medications. Keeping accurate records of supplies, including usage logs, reorder levels, and expiration dates, will be essential. Your role will also involve ensuring the proper disposal of expired or unused pharmaceutical materials following safety protocols. Additionally, you will be expected to provide technical assistance to students and faculty during lab sessions, explaining lab procedures, proper handling of chemicals, and safety protocols. Assisting students in preparing for experiments by explaining laboratory tasks and procedures will be part of your daily tasks. To qualify for this position, you should hold a B.Sc or M.Sc in Bio Technology, Micro Biology, or Botany, along with a D.Pharm degree. Prior experience in a pharmacy or academic laboratory setting is highly preferred. Knowledge of laboratory equipment, pharmacy instruments, and lab safety practices will be advantageous in fulfilling your responsibilities effectively.,

Job Summary Join our dynamic team as a Multi Channel Helpdesk professional where you will utilize your skills in MS Excel and contribute to enhancing customer experiences. With rotational shifts and a work-from-office model you will play a crucial role in supporting our operations and ensuring seamless communication across channels. Your expertise will drive efficiency and improve service delivery. Responsibilities Provide exceptional support to customers through various communication channels ensuring timely and accurate responses Utilize MS Excel to analyze data and generate reports that enhance decision-making processes Collaborate with team members to identify and resolve technical issues improving overall service quality Assist in the development and implementation of strategies to optimize helpdesk operations Monitor and evaluate helpdesk performance metrics to ensure alignment with company goals Engage with customers to understand their needs and provide tailored solutions that enhance satisfaction Maintain up-to-date knowledge of industry trends and best practices to continuously improve service delivery Support email marketing initiatives by providing technical assistance and troubleshooting Contribute to display advertising projects by offering insights and technical expertise Ensure compliance with company policies and procedures in all helpdesk activities Participate in training sessions to enhance skills and knowledge relevant to the role Foster a collaborative work environment that encourages innovation and teamwork Drive continuous improvement efforts by identifying areas for enhancement and implementing solutions. Qualifications Demonstrate proficiency in MS Excel including data analysis and report generation Possess strong communication skills in English both written and spoken Experience in display advertising and email marketing is a plus Ability to work effectively in rotational shifts and adapt to changing priorities Strong problem-solving skills and attention to detail Ability to collaborate with team members and contribute to a positive work environment Eagerness to learn and stay updated with industry trends and technologies. Certifications Required Microsoft Office Specialist: Excel Certification