7 Technical Architectures Jobs

DESCRIPTION As a Senior Program Manager in the SPTO-RCES Escalations team, you will spearhead complex projects aimed at enhancing Seller Experience and reducing executive escalations in the Registrations and Verification processes. This pivotal role involves end-to-end project management, from initiation to impact analysis, collaborating closely with R&C Product, Tech, and Operations teams across multiple global sites. You'll manage high-stakes executive-level escalations, conduct root cause analyses, and develop scalable solutions to prevent recurring issues. The position requires adept prioritization of competing initiatives while maintaining alignment with organizational objectives. Your responsibilities will include building and executing strategic roadmaps, driving process improvements, and contributing to the development and enhancement of Registrations and Verification products and operations. This role demands strong project management skills, cross-functional leadership, and the ability to make high-impact decisions in a fast-paced environment, balancing the need for operational excellence with strategic thinking to improve Amazon's seller experience while upholding robust risk management standards. About the team The Selling Partner Trust & Integrity organization balances effective fraud prevention with enabling legitimate business growth on Amazon's global marketplace. Within this framework, the Registration and Compliance Escalations Support (RCES) team handles high-priority escalations from executive, legal, PR, and regulatory channels. Working across verification, compliance, and regulatory programs, RCES collaborates with product, tech, and operations teams to resolve complex issues. Through Root Cause Analysis and Close Loop Mechanism programs, the team not only addresses immediate concerns but also implements scalable solutions to prevent future occurrences and enhance overall seller experience. BASIC QUALIFICATIONS - Bachelor's degree or equivalent practical experience - 7+ years of program/project management experience - Experience managing complex, cross-functional projects with multiple stakeholders - Strong analytical and problem-solving skills with data-driven decision making abilities - Experience in developing and tracking program metrics and KPIs - Proven track record of process improvement and optimization initiatives - Excellent verbal and written communication skills, including executive-level presentations - Experience in stakeholder management and building consensus across teams - Demonstrated ability to work in ambiguous environments and create structure - Experience working with global teams across multiple time zones - Track record of implementing scalable solutions in a high-growth environment - Experience in root cause analysis and developing mitigation strategies - Demonstrated success in process automation and efficiency improvements PREFERRED QUALIFICATIONS - Master's degree in Business Administration or related field - PMP or similar project management certification - Experience with risk management and compliance processes - Knowledge of seller verification systems and fraud prevention - Strong understanding of technical architectures and system integrations - Familiarity with Agile/Scrum methodologies - Experience managing executive escalations and high-visibility issues - Experience with data visualization tools and project management software Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

You have over 18 years of experience in various areas such as digital transformation, automation, corporate strategy, business development, delivery, and partnership management. Your domain expertise spans across industries like CPG, Travel, Transportation & Logistics, Banking and Financial Services, Contact Center Operations. You have a proven track record of successfully implementing large digital transformation programs, encompassing technologies like Gen AI/ ML, Robotic Process Automation (RPA), workflows, Customer experience (Cx) layer, Low Code / No Code solutions both on-prem and cloud native, in different geographical locations. Your experience includes managing the full lifecycle of projects from Proof of Concept (POC) to implementation to maintenance and support. You excel in complex program management, leading and influencing cross-functional teams to achieve top-quality performance and drive company growth. You collaborate with Diagnostic/Pre-Sales teams to understand customer requirements, develop business solutions, define technical architectures, and provide effort estimates for proposed solutions. Your responsibilities also involve conducting investigational analysis and evaluation to assess project or application feasibility. You prepare feasibility documents/studies, recommend program objectives, priorities, and schedules aligned with user and functional requirements. Throughout the project, you interact with Development and testing teams, Business team/Operational Leadership, and Senior Management to ensure smooth project delivery. You are adept at managing budgets, providing technical estimations during the planning process, and ensuring adherence to timelines and budgets for successful project completion. Your flexibility allows you to work in night shifts based on project requirements. Your excellent communication skills enable effective collaboration and communication across different teams and stakeholders.,

Responsibilities Develops technical architectures, frameworks and strategies for a major application area, to meet the business and application requirements. Analyses and evaluates alternative technology solutions to meet business problems. Give technical guidance in relation to set-up requirements, configuration and customization of the technical application(s). Act as the highest point of in-house escalation for complex user issue problem diagnosis and resolution. Escalates to and works with vendor technical resources for problems that cannot be resolved in- house. Identifies the policies and requirements that drive out a particular solution. Ensures the integration of all aspects of technology solutions. Monitors industry trends to ensure that solutions fit with companys direction. Responsible for review of Technical Applications software and hardware systems and data requirements as well as communications and response needs. Check and Review application documentation including procedures, process flows and instructions to support technical queries and workflow changes. Provide training, coaching and guidance to less experienced technical applications support staff. Continually Identify, pursue and implement improvements to the way the application(s) is configured and used. Acts as a specialist subject matter expert for a technical application. Specifies data requirements in a datacentric environment. Defines and configures workshare environments. Represent the company at external conferences and user forums and stay abreast of development with application. Generate query forms and reports to communicate data discrepancies, omissions, completion trending and status Qualifications Bachelors or equivalent technical training Relevant experience working in a project execution environment. Able to assess data governance and records retention requirements and translate these into records archive solution Fully conversant with all aspects of application configuration and ongoing project support. Highly skilled in methods for integrating system components, performance tuning tools and techniques, systems diagnostics tools and fault identification techniques. Highly skilled in methods and practices for troubleshooting, recovering, adjusting, modifying and improving IT systems, able to deal with the most complex of issues. About Us Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Show more Show less

As a Technical Architect, you will be responsible for developing technical architectures, frameworks, and strategies for a major application area, aligning them with business and application requirements. Your role will involve analyzing and evaluating alternative technology solutions to address business problems and providing technical guidance on set-up requirements, configuration, and customization of technical applications. In this position, you will act as the highest point of in-house escalation for complex user issue problem diagnosis and resolution. You will collaborate with vendor technical resources for issues that cannot be resolved internally. Your responsibilities will also include identifying policies and requirements that drive specific solutions and ensuring the integration of all aspects of technology solutions. Monitoring industry trends to ensure solutions align with the company's direction will be a key aspect of your role. You will be accountable for reviewing Technical Applications software and hardware systems, data requirements, communications, and response needs. Additionally, you will review application documentation, including procedures, process flows, and instructions to support technical queries and workflow changes. Providing training, coaching, and guidance to less experienced technical applications support staff will be part of your responsibilities. You will continuously identify, pursue, and implement improvements to the configuration and usage of the application(s). Acting as a specialist subject matter expert for a technical application, you will specify data requirements in a data-centric environment and define and configure workshare environments. Representing the company at external conferences and user forums, you will stay updated on developments within the application domain. Your role will also involve generating query forms and reports to communicate data discrepancies, omissions, completion trending, and status updates. To qualify for this position, you should have a Bachelor's degree or equivalent technical training, along with relevant experience in a project execution environment. You should be capable of assessing data governance and records retention requirements and translating them into records archive solutions. Proficiency in application configuration, ongoing project support, and integrating system components is essential. As a highly skilled individual, you should be adept at performance tuning tools, systems diagnostics, fault identification techniques, and troubleshooting complex IT system issues. Your expertise in adjusting, modifying, and improving IT systems will be crucial in this role.,

You have over 12 years of experience in SAP MM area, covering all ECC versions and S4 HANA. Your expertise includes a comprehensive understanding of various MM processes, business scenarios, P2P, Inventory Management, and MRP. Additionally, you possess strong knowledge and experience in interfacing with other SAP and non-SAP systems, as well as Logistic Execution and Transportation. You have hands-on experience in Inventory rebalancing and Network optimization. A minimum of 2 years of SAP system Implementation (configuration) experience in MM modules is essential for this role. Your responsibilities will involve analyzing processes, making recommendations for improvements, and translating them into SAP solutions to help the organization achieve its goals. You should have a solid grasp of Release strategy in MM, Inventory Management features, and functionalities. Your proven track record includes testing complex test plans/scripts, working on multiple enhancements and customizations from requirements gathering to Production deployment. Your expertise lies in problem identification and resolution with excellent analytical skills. You possess an enthusiastic outlook with a quick learning ability and excellent verbal and written communication skills to liaise with stakeholders effectively. As part of the team, you will work collaboratively with other employees and demonstrate effective coordination. Desired skills include a deep understanding of business procedures, technical architectures, and working experience with EDI/3rd Party system integration. While not mandatory, knowledge of ABAP code and debugging is considered an added advantage. Your responsibilities will involve working effectively with Information Systems team, business, and external partners. You will need to build understanding and agreement among diverse groups, champion ideas, and encourage collaboration within the team. Proactively taking ownership in challenging situations and leading the team is essential. You should be able to form a vision for the team, work towards the overall success of teams, department, and organization, and ensure efficient task delegation. Clear and impactful communication across all groups, understanding of functional/domain areas in MM, identifying competency gaps, and ensuring quality deliverables are part of your responsibilities. Additionally, you will need to collaborate with team members and stakeholders to get qualitative outcomes and engage in the design process for complex requirements, guiding and reviewing team members" designs. Your ability to understand and implement solutions independently, prioritize tasks, and identify root causes will be crucial. Furthermore, you should be approachable during discussions and ensure that the team accurately identifies business impact and severity with reported issues. In case of service disruption, organizing suggestions for alternate solutions from the extended team to minimize impact is expected from you.,

The Product Sales Specialist (PSS) is required to be actively collaborating and working with the Cisco Account Managers, Business Development Managers or Partners to drive a selling of Ciscos MIG (Routing and Optical) portfolio into the Service Providers across India business territory. The PSS is encouraged to build trusted relationships and close on qualified opportunities with customers by advising and supporting collaborative sales efforts with Cisco Sales Representatives. Job Purpose Supports the success of an assigned team of sales people, including Account Managers, and Business Development Sales Representatives. Meets assigned targets with accurate forecasting for profitable sales growth in Cisco MIG products portfolio and associated services revenues. Provides mentor and professional development to team member sales associates in order to improve their product knowledge and sales skills Establish productive and professional relationships with Cisco Partners in assigned customer accounts. Lead demand-generating marketing activities in the assigned market for the assigned product specialty. Customer CXO engagement, primarily CTO organization Work closely with Cisco Business Units (BUs) and Account teams to ensure deals are profitable Accountabilities and Performance Measurement Responsible for the India assigned geographical Accounts. Achieves assigned product and services sales quota Maintain an In-depth knowledge of Cisco competitors Collaborate with Cisco CX to stitch End to end solution Actively create and position return on investment based business case modelling to drive value-based selling at CXO level and achieve desired profitability objectives for Cisco Map and Drive customers end to end Transport architecture journey Maintains high customer satisfaction ratings that meet Cisco standards Knowledge and experience Must possess required Sales knowledge and experience in the collaborative environment in the Sales Professional and Partners environment. They should possess: The successful candidate will be viewed as the go-to specialist for account teams.Therefore, a minimum of 10 years of experience in Service Provider Routing, Optical and Solution sales is required Should have experience 10+yrs Track Record of sales excellence and sales quota over achievement Proven record of excellent communication and evangelical skills (written and verbal) to all management levels and within customer organization. Ability to listen carefully and extract key issues. Ability to build senior executive relationships, with ability to position complex solutions at senior IT and CxO levels Excel in presenting technical architectures, solutions, and products to key decision-makers. Be able to explain the benefits of complex technology in easy-to-understand business language Demonstrate clear awareness of the SP market, trends & transitions Strong Understanding of Telecom networks, IP Networking, L2/L3 VPNs, SDN, Segment routing/v6, Optical Networking, 4G/5G networks Exposure to Machine learning, Artificial Intelligence, Robotics process automation is good to have skills but not mandatory

What Youll Do As a leader, you will be responsible for guiding a high-performance backend team working towards the objective of driving the growth of ShareChats ads business, both network and first-party ads. Your key responsibilities will include: Owning and driving revenue growth : Establish clear goals for ad revenue expansion and develop strategies to achieve them. Strategic collaboration : Partner with stakeholders to ideate, plan, and execute the product roadmap, ensuring alignment with business objectives. Team growth and development : Foster the professional growth of team members by providing mentorship, guidance, and opportunities for skill enhancement. Architecting scalable systems : Design and develop secure, scalable, and extensible systems while making informed technological decisions to support long-term business needs. Shaping culture and values : Cultivate and uphold a strong team culture based on core values that withstand the test of time, fostering collaboration, innovation, and excellence. Your leadership will be instrumental in driving innovation, efficiency, and sustainable growth within ShareChats advertising ecosystem. Who are you Preferred qualifications: Proven experience in designing and developing large-scale, high-performance systems. Strong collaboration skills with a track record of working effectively with cross-functional stakeholders, including product, operations, and business teams. Deep understanding of modern technologies, architectures, and industry best practices, with a keen interest in staying up to date with advancements in the field. Bachelor's degree (B.Tech. or equivalent) in Computer Science, Engineering, or a related discipline. Strong problem-solving abilities and a results-oriented mindset, with a focus on delivering scalable and efficient solutions. Experience in leading or mentoring teams in a fast-paced, high-growth environment is a plus. 8-10 years of experience in backend engineering. At least 1 year of people experience.