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1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a Robot Operator, your primary responsibility will be to execute pre-programmed instructions for robots to perform various tasks such as welding, material handling, or assembly. You will be required to closely observe robotic systems during operation to ensure they are functioning properly and promptly identify any deviations from expected performance. Performing routine checks, cleaning, and minor repairs will be essential to maintain optimal performance and prevent downtime. In the event of minor issues or malfunctions in the robotic systems, you will be expected to diagnose and resolve them, escalating complex problems to maintenance or engineering teams when necessary. Your role will also involve preparing robots for production runs by loading fixtures, calibrating equipment, and ensuring that proper tooling is in place. Inspecting the output of robots to ensure it meets quality standards and specifications will be a crucial part of your responsibilities. Collaboration with engineers, production staff, and other teams will be vital as you work together to optimize processes, improve efficiency, and resolve any issues that may arise. In terms of qualifications, a B. Tech (Electrical/Mechanical) degree, a Diploma in Electrical/Mechanical, or an ITI in Fitter/Electrician is preferred. Additionally, possessing technical aptitude, problem-solving skills, attention to detail, effective communication skills, and a strong awareness of safety protocols and regulations will be key attributes for success in this role.,

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2.0 - 6.0 years

0 Lacs

erode, tamil nadu

On-site

The role of Service Advisor involves providing exceptional customer service in diagnosing vehicle problems, scheduling service appointments, communicating repair needs and costs, and ensuring timely completion of work. As the primary point of contact for customers seeking automotive service and repairs, you will play a crucial role in maintaining customer satisfaction and fostering relationships. Your responsibilities will include greeting customers promptly and professionally, listening attentively to their concerns, and accurately documenting vehicle issues. You will be expected to provide clear explanations of recommended repairs and maintenance, maintain consistent communication with customers throughout the service process, and address inquiries and complaints effectively. Following up with customers after service completion to ensure satisfaction is also an important part of your role. In terms of service operation, you will be responsible for scheduling service appointments efficiently, creating accurate repair orders and estimates, performing vehicle walk-arounds to document existing damage, and communicating with technicians to ensure timely and accurate completion of repairs. Monitoring the progress of repairs, keeping customers informed of any delays, maintaining accurate service records, and promoting and selling needed services are all essential aspects of the job. To excel in this role, you should stay up-to-date on automotive technology and repair procedures, have a good understanding of vehicle systems and components, and be able to translate technical information into customer-friendly terms. Maintaining a working knowledge of warranty policies is also crucial. Administrative tasks will include maintaining a clean and organized work area, answering phones and responding to emails, processing warranty claims, ordering parts as needed, and following company policies and procedures. Key skills for this role include excellent communication and interpersonal skills, a strong customer service orientation, the ability to multitask and prioritize effectively, strong organizational and time management skills, basic computer skills, technical aptitude, and sales skills. Qualifications for this position include a high school diploma or equivalent (associate's or bachelor's degree in a related field preferred) and previous experience in automotive service or customer service is highly desirable. This is a full-time, permanent position with benefits such as cell phone reimbursement, health insurance, and Provident Fund. The work schedule is a day shift with performance bonuses and a yearly bonus offered. The work location is in person, and the application deadline is 12/07/2025.,

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1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

The Associate Support Specialist position is responsible for providing professional healthcare software support to ensure high client satisfaction. In this role, you will assess, document, and resolve basic client technical issues within an inbound contact center. It is essential to inform internal and external stakeholders about the process, status, and resolution of technical issues through frequent written and verbal communication. Your duties will include receiving and responding to incoming client requests via telephone, web, chat, and email. You will follow established Case Management Best Practices and prioritize the resolution of new and existing issues. Researching issues and applying proven resolutions to customer problems will be part of your responsibilities. Managing and documenting the resolution process while effectively communicating the status with the client is crucial. Collaboration with clients and internal resources in issue resolution is key to maintaining high Client Satisfaction Scores. It is important to stay updated with product and industry changes and identify the need to escalate complex issues to senior staff. Continuous learning and expanding knowledge of Clinisys applications, environments, and systems is expected. Creating and referencing knowledgebase articles, following quality management systems, and regulatory standards are essential aspects of this role. You will be part of an on-call/holiday rotation schedule. Additional duties and responsibilities may be assigned as needed. To excel in this role, you should possess excellent analytical and problem-solving skills, along with strong interpersonal and professional communication skills. Effective time management, organizational skills, and the ability to understand and articulate technical concepts are necessary. Dealing with complex and challenging client issues will be part of your daily tasks. The ideal candidate will have 1-3 years of previous experience with a technical aptitude in healthcare technology, healthcare, technology, or client support. A high school diploma is required, while college coursework or certification programs in a related field are preferred. Prior experience in client/customer support or clinical laboratory experience supporting health care information systems is advantageous. Proficient typing skills and experience with highly technical environments are beneficial. If you have experience in reading, interpreting, and troubleshooting HL7 messages, networking, database administration, Java, Microsoft technologies, or productivity tools such as word processing and spreadsheet applications, you are encouraged to apply for this role.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Customer Success Executive at our company, you will play a crucial role in ensuring customer satisfaction and retention. Your primary responsibility will be to assist our clients in realizing the full value of our solutions. If you are a proactive problem-solver who excels at building relationships and delivering exceptional service, we invite you to join our dynamic team. Your key responsibilities will include leading new customers through the onboarding process, providing training and resources for a smooth start with our platform. You will also be tasked with developing and maintaining strong relationships with clients, serving as their primary point of contact for inquiries, concerns, and feedback. Understanding customer needs and advocating for their interests within the company to shape product development based on feedback will be essential. Additionally, your role will involve proactively engaging with customers to ensure satisfaction, identifying opportunities for upselling or cross-selling, and resolving any issues efficiently in collaboration with the support team. Monitoring customer usage and performance metrics to provide insights for maximizing ROI, sharing product knowledge with customers, and collecting feedback to drive continuous improvement are also key aspects of the position. To be successful in this role, you should have at least 2 years of experience in customer success, account management, or a related field, preferably in a SaaS environment. Strong communication skills, problem-solving abilities, technical aptitude, and a customer-centric mindset are essential. You should also be a team player with strong organizational and time-management skills. A Bachelor's degree in Business, Marketing, Communications, or a related field is preferred. If you are passionate about helping customers succeed and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity.,

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3.0 - 7.0 years

0 Lacs

kochi, kerala

On-site

The Presales Consultant will play a critical role in supporting sales and presales activities for IT Services and Consulting solutions. You will drive bid management, craft compelling proposals, conduct customer demos, and deliver Proof-of-Concepts (POCs) to showcase the company's value proposition to potential clients. You will be responsible for understanding customer pain points and recommending suitable IT solutions to meet their needs. Conducting requirement-gathering sessions, workshops, and technical deep-dives with customers will also be part of your responsibilities. Addressing technical and business queries effectively to ensure client confidence in the proposed solutions is key. Additionally, you will deliver compelling presentations and demonstrations of the company's IT services and solutions. Leading and coordinating the proposal process (RFP, RFQ, RFI) for potential opportunities will be crucial. You will need to develop high-quality proposals, technical documentation, and pricing models in collaboration with delivery and technical teams. Collaborating with cross-functional teams to ensure a successful transition from presales to implementation is also expected. Staying updated with industry trends and competitor offerings is essential for this role. The ideal candidate will be an MBA graduate with 3-5 years of experience in presales, solution consulting, or IT services sales support. A strong understanding of IT services and consulting, including web app and mobile app development, IT infrastructure support, and data analytics, is required. Knowledge of emerging technologies such as AI/ML, Big Data, Cloud Solutions (AWS, Azure, GCP), and Automation tools is a plus. Familiarity with IT solution design and architecture frameworks is also beneficial. Excellent communication, presentation, and client-facing skills are necessary for this role. Strong analytical and problem-solving abilities are vital. The ability to work under pressure and manage multiple opportunities simultaneously is crucial. Prior experience in bid management and complex solution sales processes is preferred. Key Skills required for this role include technical aptitude, presentation skills, customer relationship management, problem-solving, negotiation skills, time management, knowledge of industry standards, proficiency in CRM software, and the Microsoft Office Suite. This position operates during Australian Business Hours, and an immediate joiner is appreciated.,

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

Amura Health is looking for a Technical Trainer (Product Trainer) to join the Training Team. As a Technical Trainer, you will be responsible for delivering comprehensive technical training programs to new employees, covering tool-specific training, dashboard usage, and other technical aspects. Collaboration with the product team is essential to create engaging training content that is relevant and effective. If you have a talent for simplifying complex technical concepts and a passion for teaching, we welcome your application. Your responsibilities will include conducting training sessions on tools, dashboards, and technical aspects during employee orientation. You will work closely with the product team to develop training materials, presentations, and documentation that align with business objectives. Managing and maintaining training materials, process documents, and learning modules will be crucial for successful training delivery. Additionally, you will be expected to evaluate training sessions, gather feedback, and generate reports to measure training effectiveness. Proficiency in Learning Management Systems (LMS) is necessary to ensure seamless training delivery and content management. Collaboration with key stakeholders is vital to identify training needs and ensure alignment with business goals. The ideal candidate should have proven experience in technical, product, or software training roles. Strong technical aptitude, the ability to simplify complex concepts, and excellent communication skills are essential. Experience in content creation, familiarity with LMS, and proficiency in training evaluation methods are also required. Analytical skills to assess training needs and continuously improve training programs will be beneficial for this role.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

The position of Associate Manager - Channel Partnerships in IC Capacity based in Bangalore involves managing partnerships accounts across India and various industries. As an Associate Manager, your primary responsibilities will include developing account plans for the partner portfolio, fostering strong relationships with partners, and ensuring alignment between partner goals and company objectives. You will be expected to analyze partner needs, identify growth opportunities, and implement initiatives to enhance partner retention and growth. A key aspect of this role is effective account management, which involves negotiating with clients, utilizing sales tools efficiently, and working towards organizational objectives. You will serve as the main point of contact for assigned partners and handle escalations to drive timely resolutions. The role emphasizes a sales-driven approach with a focus on achieving tangible results. To qualify for this position, you should have 2-4 years of sales experience in SaaS or B2B settings, with a preference for experience in the fintech industry. Experience in managing partnerships or affiliate programs is desirable. Strong communication skills, both written and verbal, along with technical aptitude are essential. You should possess excellent interpersonal skills, be self-motivated, and demonstrate problem-solving abilities. Being organized, reliable, and capable of working independently with guidance is crucial. Additionally, the role requires the ability to present insights to senior management effectively. Overall, the role of Associate Manager - Channel Partnerships demands a proactive, customer-centric approach, efficient cross-functional collaboration, and a strong focus on driving partner success and company growth.,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

As an Order Management - Telecom professional at our Bangalore location in ITPL SEZ, Aviator Building, you will be responsible for ensuring the smooth processing of customer orders in the telecommunications industry. With 4 to 8 years of experience in a Night Shift (US Shift hours), you must have a strong background in Telecommunication to excel in this role. Your primary responsibilities will include verifying and entering orders accurately, validating technical details, and ensuring all necessary information is gathered from customers and internal teams. You will also be tasked with managing fallout/exception orders, coordinating with suppliers, and overseeing the order completion process to ensure a seamless customer experience. To succeed in this role, you must possess a solid understanding of Telecommunications, Networking Technologies, and Solutions. Familiarity with SFDC tools and processes is required, along with the ability to communicate effectively with customers and internal stakeholders. Critical thinking, technical aptitude, and a strong customer service focus are essential qualities for this position. You should be able to work both independently and collaboratively, demonstrating a high level of attention to detail, problem-solving skills, and the ability to thrive in a fast-paced environment. Experience in a B2B/corporate setting will be beneficial, along with a proactive approach to managing orders and resolving issues promptly. If you are a clear, confident communicator with a passion for delivering exceptional customer service and have the technical skills and analytical mindset required for this role, we invite you to apply and be part of our dynamic team dedicated to providing a world-class customer experience in the telecommunications industry.,

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3.0 - 7.0 years

0 Lacs

kolkata, west bengal

On-site

Core Responsibilities 3-6 years experience max. Sales / customer support Experience in quote generation in ERP(SAP) system With basic technical aptitude / reading engineering drawings, Operating manual, customers RFQ handling Diploma / Graduate Engineer,

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1.0 - 6.0 years

1 - 6 Lacs

Gurgaon, Haryana, India

On-site

Key Responsibilities: Provide first-level technical support and troubleshooting for Internet Service Provider (ISP) related queries and issues via voice calls . Diagnose and resolve technical problems concerning internet connectivity, Wi-Fi issues, modem/router configuration, email setup, and other related services. Guide customers through step-by-step solutions to resolve technical issues effectively and patiently. Document all customer interactions, technical issues, troubleshooting steps, and resolutions accurately in the CRM system. Escalate complex or unresolved issues to higher-tier technical teams when necessary, ensuring timely follow-up. Maintain a high level of customer satisfaction by delivering professional, efficient, and empathetic technical assistance. Stay updated with product knowledge, service offerings, and technical changes specific to ISP services. Background & Skills: Any Graduate or Undergraduate degree. Prior experience in a technical support role, preferably related to ISP or network troubleshooting, is a strong advantage. Excellent verbal communication skills in English and Hindi to interact effectively with customers. Strong technical aptitude and problem-solving skills to diagnose and resolve common technical issues related to internet services. Basic understanding of network fundamentals (TCP/IP, Wi-Fi protocols, routing, modems, routers). Ability to understand and explain technical concepts to non-technical users clearly and concisely. Customer-centric approach with strong listening and interpersonal skills. Flexibility to work in rotational shifts and offs as per process requirements.

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9.0 - 12.0 years

9 - 12 Lacs

Pune, Maharashtra, India

On-site

Dynamic Yield, a Mastercard company, is dedicated to powering an inclusive digital economy. We are seeking a Lead Technical Program Manager to organize and accelerate delivery across multiple technology teams. You will ensure coordinated efforts, meticulously track release integration and scope, and proactively manage dependencies to ensure all outputs are production-ready at launch. This role demands a leader who can navigate complexity, identify and remove blockers, and consistently find the path forward in challenging situations. The Role As a Lead Technical Program Manager, you will: Accelerate Delivery: Organize and accelerate a group of related technology projects or activities across multiple teams, aligning dependent organizations. You'll identify and remove blockers, always finding the path forward. Execution & Control: Create mechanisms to effectively report out and control execution. You'll recognize complexity and create predictable delivery paths for large and/or complex efforts, measurably improving, streamlining, and/or eliminating excess processes. Continuous Improvement: Utilize cross-organizational mechanisms to describe and drive continuous improvements. End-to-End Ownership: Drive the execution of an outcome from inception through successful delivery across the full stack of services/domains, or for outcomes spanning multiple teams and enterprise integrations. Source of Truth: Serve as the first point of contact for your team or area, acting as the source of truth for status by providing the right information and data about project state to the right audience at the right time. Technical Acumen: Understand the business strategy and design approaches within your product, program, or domain with sufficient depth to be credible and effective with your teams. You can competently represent your team's services. Design Evaluation: Keep abreast of the evolving technology landscape, asking the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc.). Ambiguity Management: Work effectively with ambiguity and limited guidance. When the business outcome or strategy is defined but little else, you're able to initiate projects or bring order to chaotic situations. Clear Communication: Transform raw thoughts into clear and concise communications/instructions for teams, confidently communicating with leadership 3+ levels up. External Partnerships: Potentially work directly with external technology providers supporting implementation plans and roadmaps, identifying opportunities for increased speed, quality, and cost-efficiency. Engineer Advocacy: Understand the needs of engineers and technical operations teams who build, maintain, and operate services and technical assets. Metrics & Visibility: Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring your program stays aligned with organizational objectives. Mentorship & Recruiting: Play an active role in mentoring and recruiting others into the organization. All About You Experience: Proven experience in a technical program management role, orchestrating complex initiatives across multiple teams. Project Leadership: Demonstrated ability to drive projects from inception through successful delivery, navigating technical and organizational challenges. Problem-Solving: Exceptional ability to identify and remove blockers, find solutions in ambiguous situations, and simplify complex problems. Communication: Strong, confident, and exacting written and verbal communication skills, with the ability to articulate technical directions and project status effectively to diverse audiences, including senior leadership. Technical Aptitude: Capable of evaluating technical designs for scalability, latency, security, performance, and data integrity. Stays current with evolving technology. Agile Mindset: Experience in an agile environment, capable of organizing and accelerating delivery across dependent teams. Proactive & Organized: Highly organized, proactive, and capable of managing multiple priorities concurrently. Mentorship: Experience in mentoring and contributing to the growth of team members.

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4.0 - 6.0 years

3 - 6 Lacs

Kolkata

Work from Office

The Lead – Sales Operations and Fulfilment coordinates between sales and production teams to ensure timely, accurate order delivery by managing all technical, financial, and operational aspects.

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2.0 - 7.0 years

3 - 4 Lacs

Bulandshahr, Khurja

Work from Office

Oversee shift activities, ensure safety and quality compliance, coordinate across departments, resolve issues, optimize production, train staff, maintain reports, and ensure proper equipment maintenance to meet production goals efficiently.

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5 - 10 years

5 - 10 Lacs

Jamshedpur

Work from Office

Looking for a Sales Professional to drive the sales of Grinding Media Balls in the Cement Industry. The candidate should have experience working in the cement industry with good knowledge of Ball Mill applications, and a passion for industrial sales.

Posted 4 months ago

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