59 Technical Analyst Jobs - Page 2

ServiceMax Support Technical Analyst Johnson Controls is searching for a ServiceMax Support Technical Analyst to join our team. This role is responsible for providing technical support to internal users, ensuring the smooth operation of ServiceMax and Salesforce systems. The ideal candidate should have experience with Salesforce/ServiceMax administration and support, be proficient in troubleshooting, resolving issues, and provide high quality users support in a fast-paced environment. What you will do Follow ServiceMax best practices and enforce data quality policies. Support SFMs, custom objects, workflows, triggers, flows, lightning components, Visualforce Pages, custom integrations, SOQL and SOSL queries and web services. Work with data provided from and to ERP systems and ETL tools like MuleSoft. Provide technical support for ServiceMax users, resolving issues related to system functionality, data accuracy, and performance. Monitor and maintain ServiceMax systems to ensure the platform is running smoothly and efficiently. Troubleshoot, identify, and resolve user-reported issues, system bugs, and technical problems within the ServiceMax environment. Create and manage cases, ensuring issues are tracked and resolved within established Service Level Agreements (SLAs). Collaborate with end-users to understand their processes and provide guidance on system functionality when required, best practices, and workflows. Work closely with delivery team and administrators to identify and implement system enhancements and improvements. How you will do it Work with architects and project managers to eliminate recurring tickets. Validate the performance of Salesforce solutions through rigorous testing and debugging. Provide continuous maintenance for delivered applications, including troubleshooting and resolving issues. Staying up to date with the latest Salesforce technologies, ServiceMax evolution, best practices, and industry trends. Facilitate technical delivery with Managed Services. Collaborates with Solution Architects. What we look for Required Bachelor s degree in computer science, Information Systems, or other related field. Min 4 years of implementation experience with Salesforce. Min 2 years of experience with ServiceMax application. Min 3 years in Agile and DevOps development. Strong Knowledge of Salesforce/ServiceMax application administration, security models, sharing rules, standard/custom objects, Validation and workflow rules, reports/dashboards. Good knowledge of Data Loader tool. Experience on mobile application ServiceMax FSA/Go. Excellent communication skills in English. Preferred Master Degree in Computer Science, Information Systems, or other related field. Direct experience or experience with integrating with ERPs. Knowledge of Databases - Oracle, SQL Server. Using technologies as MuleSoft, Oracle Integration Cloud. Experience with TrueContext application. Experience working in Field Service domain. ServiceMax administration certifications

. Responsible for leading projects while integrating knowledge of business and functional priorities for the functional systems and technology platform (i. e. , Human Resources, Finance, Legal, etc. ). Ensures the planning and execution of all activities for the platform are directly aligned with allocated budget and business commitments. Acts as a subject matter expert (SME) for business partners as well as team members for the platform. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May provide mentoring and guidance to more junior team members. May be responsible for leading a team, but does not directly manage people. Job Description Position: Workday Technical Analyst 4 Experience: 8 years to 11. 5 years Job Location: Chennai Tamil Nadu What youll bring: A Minimum of 5-Years Experience of Workday Configuration, preferably in a SME role. Demonstratable in depth experience of working with and carrying out, the Configuration on at least one of these Workday modules: Recruiting, HCM (including core comp), Talent & Performance, Advanced Compensation, Security, Absence. Be able to demonstrate hands on experience using EIBs across multiple template types. Show a good understanding of the Employee lifecycle through Workday. Excellent analytical, problem-solving and communication skills Willingness to collaborate, learn, share knowledge, prioritise, and adapt in a constantly changing fast-paced environment. Experience with Test Management / Change Control Tools i. e Jira, Service Now Experience of Waterfall and Agile methodologies and their application across complex technology estates. Ability to partner with the Business to bring their requirements to life, from the initial request through all the steps to production. Perform analysis to validate business assumptions and requirements Ability to handle non-routine queries and resolve issues from the application of previous experience. Core Responsibilities Represents the department as a primary technical point of contact for the functional systems and technology platform. Serves as a subject matter expert to answer questions/concerns about functional platform changes and capabilities as well as policies and procedures. Provides thorough review of technical solutions for the platform to ensure configuration/ development meet the business requirement specifications, designs and plans as well as ensuring a common understanding and agreement on deliverables. Preserves the integrity of the functional platform by reviewing potential downstream impacts of platform upgrades to ensure data integrity and functionality. Manages the relationship with business stakeholders to identify product and technical requirements for the platform. Conducts and documents requirements. Supports training initiatives to introduce new applications or new features in existing applications for the functional platform. Evaluates new vendor released functionality across the functional platform and performs gap analysis based on business needs and recommend new features. Works with quality assurance team to determine all necessary testing is accounted and documented. Provides feedback regarding best possible user experience for application users. Presents and supports functional and technical solutions. Ensures platform integrity and cutover readiness during technical deployments. Provides support for platform stability and aids with appropriate troubleshooting activities to collaboratively resolve problems and ensure high availability. Provides consistent, independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 7-10 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

. Responsible for acting as a high-level individual contributor to the functional systems and technology department (i. e. , Human Resources, Finance, Legal, etc. ). Acts as a subject matter expert for specific functional systems and technology related inquiries and projects. Has in-depth experience, knowledge and skills in own discipline. Acts as a resource for colleagues with less experience. Responsible for documenting all configuration and design activity within their function(s). Job Description Position: Workday Technical Analyst 3 Experience: 5 years to 7. 5 years Job Location: Chennai Tamil Nadu What youll bring: A Minimum of 4-Years Experience of Workday Configuration, preferably in a SME role. Demonstratable in depth experience of working with and carrying out, the Configuration on at least one of these Workday modules: Recruiting, HCM (including core comp), Talent & Performance, Advanced Compensation, Security, Absence. Be able to demonstrate hands on experience using EIBs across multiple template types. Show a good understanding of the Employee lifecycle through Workday. Excellent analytical, problem-solving and communication skills Willingness to collaborate, learn, share knowledge, prioritise, and adapt in a constantly changing fast-paced environment. Experience with Test Management / Change Control Tools i. e Jira, Service Now Experience of Waterfall and Agile methodologies and their application across complex technology estates. Ability to partner with the Business to bring their requirements to life, from the initial request through all the steps to production. Perform analysis to validate business assumptions and requirements Ability to handle non-routine queries and resolve issues from the application of previous experience. Core Responsibilities Responsible for business configuration(s) consultation, implementation, testing and maintenance. Serves as subject matter expert and point of contact for functional systems and technology related inquiries and requests from department heads and other business stakeholders. Collaborates with business stakeholders to identify product and technical requirements for assigned function(s) and project(s). Designs, builds and tests all new enhancements and ensures production support and resolution of any defects. Supports systems rollout, training and communication. Provides user feedback to management to influence future systems enhancements. Conducts regular data integrity maintenance and audits to ensure the quality of data. Conducts needs analysis to determine integration requirements. Monitors and evaluates new enhancement. Works with quality assurance team to ensure all necessary testing is accounted and documented. Provides feedback regarding best possible user experience for application users. Utilizes in-depth knowledge of process design and redesign skills to present and support functional and technical solutions. Provides reporting when and as needed. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Sales Manager Team Leader Corporate Trainer Technical Analyst Commodity Dealer Assistant Wealth Manager Customer Relationship Manager Tele-Caler HR Name Email Mobile Current Location Date Of Birth Education Graduate Post Graduate Other Current CTC Expected CTC Notice Period Message (Optional): Upload Resume* Wealth Manager OPEN Know More Job Description of Wealth Manager Position Develop and maintain strong relationships with clients, understanding their financial needs, goals, and risk tolerance. Schedule and conduct regular client meetings to review their financial plans, investment portfolios Follow up on client meetings promptly and efficiently, ensuring all client inquiries and requests are addressed. Responsible to generate business and meet the monthly, quarterly, annual Business Criteria Ensure all client interactions and transactions comply with regulatory requirements and company policies. Required qualifications, capabilities, and skills Bachelors degree is required Minimum 2-5 years of experience in finance field Ability to analyze clients financial situations, assess risk tolerance, and provide tailored financial advice and solutions. Strong verbal and written communication skills Passion for helping clients achieve their financial goals Applying For Equity Advisor Wealth Manager Sales Manager Team Leader Corporate Trainer Technical Analyst Commodity Dealer Assistant Wealth Manager Customer Relationship Manager Tele-Caler HR Name Email Mobile Current Location Date Of Birth Education Graduate Post Graduate Other Current CTC Expected CTC Notice Period Message (Optional): Upload Resume* Sales Manager OPEN Know More

Commodity Dealer Assistant Wealth Manager Customer Relationship Manager Tele-Caler HR Name Email Mobile Current Location Date Of Birth Education Graduate Post Graduate Other Current CTC Expected CTC Notice Period Message (Optional): Upload Resume* Wealth Manager OPEN Know More Job Description of Wealth Manager Position Develop and maintain strong relationships with clients, understanding their financial needs, goals, and risk tolerance. Schedule and conduct regular client meetings to review their financial plans, investment portfolios Follow up on client meetings promptly and efficiently, ensuring all client inquiries and requests are addressed. Responsible to generate business and meet the monthly, quarterly, annual Business Criteria Ensure all client interactions and transactions comply with regulatory requirements and company policies. Required qualifications, capabilities, and skills Bachelors degree is required Minimum 2-5 years of experience in finance field Ability to analyze clients financial situations, assess risk tolerance, and provide tailored financial advice and solutions. Strong verbal and written communication skills Passion for helping clients achieve their financial goals Applying For Equity Advisor Wealth Manager Sales Manager Team Leader Corporate Trainer Technical Analyst Commodity Dealer Assistant Wealth Manager Customer Relationship Manager Tele-Caler HR Name Email Mobile Current Location Date Of Birth Education Graduate Post Graduate Other Current CTC Expected CTC Notice Period Message (Optional): Upload Resume* Sales Manager OPEN Know More Job Description of Sales Manager Position Develop and maintain strong relationships with clients, understanding their financial needs, goals, and risk tolerance. Schedule and conduct regular client meetings to review their financial plans, investment portfolios Follow up on client meetings promptly and efficiently, ensuring all client inquiries and requests are addressed. Responsible to generate business and meet the monthly, quarterly, annual Business Criteria Ensure all client interactions and transactions comply with regulatory requirements and company policies. Required qualifications, capabilities, and skills Bachelors degree is required Minimum 2-5 years of experience in finance field Ability to analyze clients financial situations, assess risk tolerance, and provide tailored financial advice and solutions. Strong verbal and written communication skills Passion for helping clients achieve their financial goals Applying For Equity Advisor Wealth Manager Sales Manager Team Leader Corporate Trainer Technical Analyst Commodity Dealer Assistant Wealth Manager Customer Relationship Manager Tele-Caler HR Name Email Mobile Current Location Date Of Birth Education Graduate Post Graduate Other Current CTC Expected CTC Notice Period Message (Optional): Upload Resume* Team Leader CLOSED Know More Contribute to training and development of the team Would be responsible for Client Activation and Acquisition Would be responsible to guide and educate team related to the Financial Field and make them capable enough to be the Member of the Organization Assist in Hiring Procedure as and when required Require to work with team, and so require to motivate them for the Business Generation To assist in achieving maximum profitability and growth in accordance with organisation plans To assist with the preparation of Team Business Reports and Their Incentive Calculations and their Score Boards Regular review on teams performance and business acquisition Meet your targets and those of the team as a whole To assist in the smooth running of the Business and team Required qualifications, capabilities, and skills Minimum Graduation is required. Minimum of 3-5 years of experience Leadership skills with the ability to drive a team Experienced in team handling and team building Deep understanding of financial products and services Exceptional verbal and written communication skills Strong analytical and problem-solving skills, with the ability to conduct in-depth financial analysis and make data-driven decisions. Applying For Equity Advisor Wealth Manager Sales Manager Team Leader Corporate Trainer Technical Analyst Commodity Dealer Assistant Wealth Manager Customer Relationship Manager Tele-Caler HR Name Email Mobile Current Location Date Of Birth Education Graduate Post Graduate Other Current CTC Expected CTC Notice Period Message (Optional): Upload Resume* Corporate Trainer CLOSED Know More Job Description of Corporate Trainer Position The Trainer is responsible for leading and facilitating training programs for employees to enhance their skills, knowledge, and productivity in their role within the organization. A Corporate Trainer, or Development Educator, is responsible for maintaining the standards of an organizations talent by providing comprehensive training at the start of employment and as needed throughout employment. Their duties include working closely with company executives and department heads to determine areas for employee improvement, developing training courses for new and existing employees and establishing methods to track employee performance after the completion of training. Create training materials, including presentations, handouts, and assessments. Conduct needs analysis to determine training gaps and areas of improvement for employees. Collaborate with department managers to align training programs with company goals and objectives. Monitor training effectiveness and adjust programs as necessary to ensure maximum impact. Stay up-to-date with industry trends and best practices in employee training and development. Required qualifications, capabilities, and skills Experience of 2-5 years Bachelors degree is mandatory Good communication and verbal skills Ready for office and visiting other branch trainings as per requirement roficient in Microsoft Office and Learning Management Systems (LMS). Time Management and organisational skills Candidate with good patience level Motivational and team nbsp;handling nbsp;skills Applying For Equity Advisor Wealth Manager Sales Manager Team Leader Corporate Trainer Technical Analyst Commodity Dealer Assistant Wealth Manager Customer Relationship Manager Tele-Caler HR Name Email Mobile Current Location Date Of Birth Education Graduate Post Graduate Other Current CTC Expected CTC Notice Period Message (Optional): Upload Resume* Technical Analyst OPEN Know More Job Description of Technical Analyst Position Build and improve predictive models for better recommendations Provide strategic market and stock specific advice to teams and clients based on analysis. Implement new investment strategies, which could help giving recommendations and advice to the clients Help prepare initial reports , stock research reports and presentations for internal analysis and review. Required qualifications, capabilities, and skills Minimum Bachelors degree is required. Minimum 1-2 years of experience is required. Proficiency in technical analysis tools and software will be an added advantage. Certified training courses done will be preferred. Strong analytical and problem-solving abilities to interpret market data Applying For Equity Advisor Wealth Manager Sales Manager Team Leader Corporate Trainer Technical Analyst Commodity Dealer Assistant Wealth Manager Customer Relationship Manager Tele-Caler HR Name Email Mobile Current Location Date Of Birth Education Graduate Post Graduate Other Current CTC Expected CTC Notice Period Message (Optional): Upload Resume* Commodity Dealer OPEN Know More

Technical Analyst Mission Objective: You are hereby assigned as the Technical Analyst, responsible for ensuring the technical reliability, integration, and optimization of our systems in line with client needs and strategic goals Scope of Work: 1. Database Management:Serve as the primary referent for the company s database architecture. You will be responsible for overseeing data structure, performance, and consistency across projects. 2. API Integrations: Work on designing, implementing, and maintaining API connections with external systems and internal tools, ensuring seamless data flow and secure communication. 3. Bug Identification and Resolution: Proactively identify, document, and fix bugs in our systems. Ensure issues are resolved in a timely and efficient manner with minimal disruption. 4. Client Needs Translation: Act as the key bridge between clients and development teams. You are expected to gather, understand, and translate client requirements into clear technical tasks and priorities. 5. Documentation: Write and maintain various types of documentation, including technical specifications, user guides, reports, and internal process guidelines. 6. HTML Integration and Development: Contribute to front-end tasks by working directly with HTML when needed, particularly in email campaign templates, landing pages, or embedded forms. 7. AWS - EC2 Management :Manage, configure, and monitor AWS EC2 instances for performance, cost-efficiency, and security. Coordinate instance scaling, backup processes, and server maintenance activities.

Hands-on experience in Transportation Management Systems (TMS) and/or Warehouse Management Systems (WMS). Proven track record in leading end-to-end SCM implementation and transformation. Strong stakeholder management and project delivery experience. Required Candidate profile Experience working in one or more of the following domains: Logistics, Cargo, or Telecom Exposure to ERP systems such as SAP or Oracle SCM modules Experience in Agile or hybrid project delivery models

ServiceMax Support Technical Analyst Johnson Controls is searching for a ServiceMax Support Technical Analyst to join our team. This role is responsible for providing technical support to internal users, ensuring the smooth operation of ServiceMax and Salesforce systems. The ideal candidate should have experience with Salesforce/ServiceMax administration and support, be proficient in troubleshooting, resolving issues, and provide high quality users support in a fast-paced environment. What you will do Follow ServiceMax best practices and enforce data quality policies. Support SFMs, custom objects, workflows, triggers, flows, lightning components, Visualforce Pages, custom integrations, SOQL and SOSL queries and web services. Work with data provided from and to ERP systems and ETL tools like MuleSoft. Provide technical support for ServiceMax users, resolving issues related to system functionality, data accuracy, and performance. Monitor and maintain ServiceMax systems to ensure the platform is running smoothly and efficiently. Troubleshoot, identify, and resolve user-reported issues, system bugs, and technical problems within the ServiceMax environment. Create and manage cases, ensuring issues are tracked and resolved within established Service Level Agreements (SLAs). Collaborate with end-users to understand their processes and provide guidance on system functionality when required, best practices, and workflows. Work closely with delivery team and administrators to identify and implement system enhancements and improvements. How you will do it Work with architects and project managers to eliminate recurring tickets. Validate the performance of Salesforce solutions through rigorous testing and debugging. Provide continuous maintenance for delivered applications, including troubleshooting and resolving issues. Staying up to date with the latest Salesforce technologies, ServiceMax evolution, best practices, and industry trends. Facilitate technical delivery with Managed Services. Collaborates with Solution Architects. What we look for Required Bachelor s degree in computer science, Information Systems, or other related field. Min 4 years of implementation experience with Salesforce. Min 2 years of experience with ServiceMax application. Min 3 years in Agile and DevOps development. Strong Knowledge of Salesforce/ServiceMax application administration, security models, sharing rules, standard/custom objects, Validation and workflow rules, reports/dashboards. Good knowledge of Data Loader tool. Experience on mobile application ServiceMax FSA/Go. Excellent communication skills in English. Preferred Master Degree in Computer Science, Information Systems, or other related field. Direct experience or experience with integrating with ERPs. Knowledge of Databases - Oracle, SQL Server. Using technologies as MuleSoft, Oracle Integration Cloud. Experience with TrueContext application. Experience working in Field Service domain. ServiceMax administration certifications Who we are At Johnson Controls, we re shaping the future to create a world that s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

Tier 2 working in a technical support facility or call center, incumbents ensure that customers receive the highest quality hot-line technical support Responds to customer service inquiries regarding company products, features and/or services Researches, documents and communicates recurring technical issues Facilitates and coordinates Returned Material Authorization (RMA) as necessary Will provide multiple levels of escalated support based on the complexity of the technical issue Will refer problems of an unusual, unsolvable nature to university degreed engineers in the Technical Support Engineer (TE) job family NOTE: Incumbents in this job have technical knowledge acquired from a technical certification, non technical university degree and/or Company training programs A University engineering or computer science degree is not generally required for this role COMPLEXITY/CONTRIBUTION: Specialist on complex technical and business matters. Will champion significant projects, programs and business initiatives using demonstrated creativity and ingenuity. INDEPENDENCE: Incumbents provide a leadership role for the work group through knowledge in his/her area of specialization. Generally free to determine work priorities based on general direction from managers. SKILLS/EXPERIENCE: Specialist in technical or business skills. Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations.

JP ID DLTJP00044528 Skills ADP eTime DT - Technical Analyst Positions 1 Level Consultant Location All USI location Experience 5 years Shift Time 2PM to 11PM IST Work Mode Hybrid Conversion NA Summary of Role: This role will support our Global Time & Labour (GT&L) organization. Working as a team on key major projects and production support activities through participation in deployment from the initial concept phase through full roll-out to our customers. There will be an opportunity to shape and influence the development methods, working in collaboration with world class partners and customers. Responsibilities: Supporting key production Time systems Global ADP Enterprise eTime / ADP Workforce Manager Global Secure File Movement (MFT) Supporting application architecture, including components such as user interface (eTime), security, middleware, and infrastructure (i.e., connectivity/automation to payroll, HR) Participate in all phases of designing, upgrade/patches (eTime upgrade/migration to Workforce Manager), specification design, testing, implementing, maintaining, and supporting reporting and customizations Participating in solution architecture design reviews while following uniform enterprise-wide application design standards Support Business Unit customers during project deployments globally Write technical specifications Perform Data Analytics, and reporting Collaborate with vendors and business partners to address performance issues Experience/Qualifications: 5+ years of experience ADP Enterprise eTime and associated toolsets Proven ability to work under pressure and with other people Strong Time management and self-motivation skills Self-starter, adaptable, detail oriented, strategic thinker Experience with large projects/implementations Worked within a project managed environment with structured meetings and deliverables Should have good knowledge of project life cycle Education: BS or BA Degree in a technical program. Preferred Qualifications: Past Payroll Software experience, including ADP GlobalView, ADP Celergo Knowledge in Workday HR

Do you want to play a vital role in shaping the future of how we work in an agile wayDo you have proven ability to be a change agent, coach, and mentor to teams, leadership and businessAre you excited to drive lasting change At UBS, we re-imagine the way we work, the way we connect with each other - our colleagues, clients and partners - and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative. Within our Agile delivery setup we are looking for a seasoned analyst who can elicit requirements, goals and shape them into deliverable chunks of work and act as a line manager for one of our requirements engineering teams we refer to as a chapter. In addition to your analytical skills and pod commitments you will act as a mentor supporting growth and career progression and ensure high standards of coaching is applied across the delivery crews: Be a leading Tech Analyst with a high expertise in requirements engineering and its lifecycle. Act as people and development manager for your chapter members Strong analytical, problem-solving skills to be able to distinguish user requests from the underlying true needs. Support and enable the chapter with new and emerging practices, learning opportunities and through capability building Connect chapters to the wider UBS community of guilds, engage as thought and action leader beyond the direct remit of the crew Work with crew leads and agile coaches to understand and resolve challenges as well as to explore opportunities and areas of collaboration Facilitate learning and development through individual team coaching, trainings, and workshops on Agile principles and values within the department. You will work in a highly collaborative environment with colleagues from globally diverse backgrounds and skillsets coming together to solve challenging problems as a team. The position is within our Trade and Transfer Assets stream closely collaborating with the part of Agile delivery units distributed across the globe. Our teams design, deliver and operate state-of-the-art financial systems that offer best-in-class services to the bank s clients. Our development pods work across a multitude of development languages working together in a model of coexistence whilst we transform, modernize and evolve our post-trade service platform. We are genuine believers that diversity brings more varied experience, expertise, and working methods to improve the way we engineer and deliver solutions. We consider the role holder most effective combining both expertise in the areas of business and systems analysis - minimum 10 years experience in a technical or systems analysis role. - masters degree in Information technology or equivalent - ability to lead requirement gathering workshops with a variety of stakeholders to understand underlying business problems and translate conversations into initial product backlog items. - experience in analyzing and capturing technical requirements as stories with acceptance criteria fulfilling a definition of ready. - experience in an Agile environment, working with the Scrum team to lead refinement and estimate stories. - excellent communication skills with an ability to form strong relationships with IT and Business. - strong analytical skills with a good understanding of business as well as technical language. Good to have: - knowledge of workflow practices such as business process and adaptive case management and supporting flowchart tools is desirable. - strong preference for candidates who have worked on interface requirements such as documenting web service details. - experience in data analysis - proven track of leading team up to 8 personalities - experience in the Banking domain. - knowledge of tools to support Agile development such as GITLAB & Confluence. - working level proficiency in German.

Candidates should have basic proficiency in SQL, with the ability to write simple queries, join multiple tables, and execute update commands. While healthcare knowledge is not necessary, some troubleshooting experience, particularly in the support industry, would be an asset. Logical reasoning and analytical skills are important for the role, and having incident and change management skills would be beneficial. Career Level - IC1 * Troubleshoot, Investigate & Resolve front-end application issues, by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally. * Troubleshoot/Investigate via backend methods by capturing log files, querying tables, updating database fields, and cycling servers. * Perform changes by following Change Management Process. * Communicate effectively verbally and in writing to clients and internal stakeholders. "* Document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation." * Prioritize work based on severity and urgency (SLA/SLO), balancing client and business needs. * Collaborate among and across teams to ensure issues are addressed by the appropriate individuals.

Candidates must possess advanced SQL skills, capable of writing queries with medium complexity. While healthcare knowledge is not mandatory, it is beneficial. The candidate should have at least 3 years of troubleshooting experience in application or product support environments at level 2/3. Strong logical reasoning and analytical skills are essential, along with incident and change management expertise, which is a must-have. Project management and involvement in initiatives are considered advantageous. Career Level - IC2 * Troubleshoot, Investgiate & Resolve front-end application issues, by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally. * Troubleshoot/Investigate via backend methods by capturing log files, ability to read and analyze log files, querying tables, updating database fields, and cycling servers. * Perform changes by following Change Management Process. * Communicate effectively verbally and in writing to clients and internal stakeholders. * Document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation. * Prioritize work based on severity and urgency (SLA/SLO), balancing client and business needs. * Perform complex troubleshooting investigations, document notes, and knowledge articles. * Collaborate among and across teams to ensure issues are addressed by the appropriate individuals. * Manage escalations efficiently and to provide timely support during incidents.

Job Description: Resource must have 3 to 4 years of experience in the Switch Applications and 1-2 years of experience with TANGO. Oversee system health, configurations, and upgrades of Lusis Tango. Analyze high-impact incidents; lead root cause analysis and post-mortems. Maintain configuration baselines, documentation, and change control records. Coordinate with Lusis vendor for advanced troubleshooting and updates. Liaise with cross-functional teams: infrastructure, development, QA, and business stakeholders. Ensure compliance with internal security, risk, and audit requirements. Familiarity with databases (MySQL), log analysis, and transaction tracing. Familiarity in Linux, including scripting and process management. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job description Use JD Job Title IT Service Technical Analyst Location Pune, India Experience 1-3 years Johnson Controls is seeking a motivated IT Service Technical Analyst with 1 to 3 years of experience to join our dynamic team in Pune. The ideal candidate will assist in the analysis, design, and implementation of IT solutions that meet business requirements. You will work closely with stakeholders to gather requirements, troubleshoot issues, and ensure the effective delivery of IT services. Key Responsibilities Assist in the analysis of user requirements and develop functional specifications for IT solutions. Provide support for IT systems, including troubleshooting and resolving technical issues. Collaborate with cross-functional teams to ensure seamless integration of IT solutions. Document processes, procedures, and system configurations for reference and training. Stay updated with the latest technology trends and best practices in IT. Required Skills Bachelor s degree in IT, Computer Science, or equivalent experience required. 1 to 3 years of experience in IT support or a related field. Strong troubleshooting skills with knowledge of various operating systems. Familiarity with IT service management tools and ticketing systems. Excellent communication skills and the ability to work with both technical and non-technical users. Proactive attitude with a focus on continuous improvement. Awards and Recognitions Great Place to Work-Certified, Oct 2023 - Oct 2024. Honored with a NASSCOM Enterprise Cloud Adoption Award for commitment to leveraging cloud technology for sustainability. Join us in providing exceptional support and solutions to our customers!

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Technical Analyst - Oracle Transportation Management (OTM) Job Summary : The Oracle Transportation Management Technical Analyst will share the responsibility for design, implementation, and support of business solutions based on Emerson s instance of Oracle Transportation Management commonly referred to as SCO (Supply Chain Optimization). The Technical Analyst utilizes expertise in Oracle Transportation Management to provide assistance in the ongoing implementation, enhancement, and support of SCO functionality. Roles and Responsibilities: Provide support (e.g., break/fix, how to expertise, enhancements, monitoring, testing, troubleshooting) for the SCO application. Works collaboratively with Enterprise Logistics and SCO IT Program/Project Managers to understand program requirements and assist with the evaluation of alternative solutions. Assist with program rollout activities, including business unit and trading partner on-boarding, project coordination, status reporting and communication to program management. Proactively monitors processes to identify trends; analyses/predicts trends and develops a long-range plan designed to resolve problems and prevent them from recurring to ensure high service levels. Ensures SCO system documentation is complete and maintained. Works effectively in a global highly matrixed team environment. Skills Experience Required: 2 to 4 years of IT experience, including implementation of Oracle Transportation Management. Proficient in OTM, both functionally and technically (Setup configuration, Order Management, Shipment management, Financials, rates, master data, bulk planning parameters, VPDs, user configuration, screen set development, SQL queries, Tracking Events and working with CSV XML . Hands on experience with triage of day-to-day OTM systems issues and providing resolution on complex issues. Knowledge of Logistics management principles and processes. Broad knowledge and experience with various ERP systems. Working knowledge of Oracle eBusiness Suite (Procurement, Shipping, XML Gateway) is highly preferred. Working knowledge of BI Publisher, FTI/OAC, OBIEE and ETL. Good knowledge of EDI and any other Middleware systems. Strong customer service orientation with strong written and verbal communication skills, including comfort with presenting to diverse technical and non-technical audiences at all levels of the organization. Ability to multi-task and work within diverse multi-disciplinary global project teams. Detail-oriented with strong problem-solving skills. Comfortable with performing detailed data analysis to identify opportunities and gain higher level insight. Knowledge on GTM (Global Trade Management) will be a plus. Education Bachelor s degree in computer science, Information Systems, or another related field. Required Competencies A pro communicator - written, verbal, and presentation Excellent analytical, problem solving and troubleshooting skills. The initiative to anticipate problems and the confidence to proactively act to mitigate them. Energized by highly motivated and hard-working team environment while being accountable for results with minimal direction. Proactively maintain technical knowledge applicable to the Oracle Cloud OTM. A desire to improve the experience and solutions. Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That s why everything we do is geared toward a sustainable future for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Job Description Job Description Provide top-notch customer support for Cint platform users. Investigate and resolve customer issues in a professional and timely fashion. Create and review technical documentation. Understand client requirements and translate those needs into actionable tickets. Classify submitted bugs and issues by the severity of their impact. Debug API integrations. Coach clients on adopting key features to help them meet their goals. Qualifications Qualifications Bachelor s degree (Information Technology, Computer Science or related discipline preferred) 2+ Years of technical support experience (SaaS support experience a plus)

Key Skills: Project Management, Project Planning, Technical Analyst, C, .Net Roles and Responsibilities: Decision Making Authority: Describes the type of decisions made alone, those requiring consultation with the manager, and those referred to a higher level. Details job procedures to be followed. List of Internal & External Stakeholders: Project Managers for other streams Business Analyst Technical Analyst Program Manager Development team UI/UX Designer Business team Interfaces/ESB team Job Requirements: 7+ years of experience leading Dynamics 365 engagements. Extensive experience in designing digital Case Management journeys in lending. Experience in coaching and educating project teams to enhance team capabilities and skill sets. Domain knowledge of lending support and lending management platforms (preferred). Proven success working with all levels of management. Strong written and verbal communication skills, along with presentation skills. Strong attention to deadlines and budgetary guidelines. Professional certifications, including PMP/PRINCE II, CSM. Knowledge: Hands-on tools like JIRA for managing agile projects. Project Management & Coordination. Skills: Strong Communication & Presentation Skill sets. Project Management, Implementation, and Control. Must have managed a team of 8 to 10 people. Attitudes: Ability to establish good working relationships with people of diverse cultural and professional backgrounds. Demonstrate a go-getter attitude and always exhibit a flexible approach. Qualifications: B. Tech, B.E. in Computer Science.

This position of IAM Technical Analyst executes the various core functions of the Shared User Service Accounts( SUSA) project to include, but not limited to account lifecycle management attestation. The IAM Technical Analyst acts as a partner who works closely with teams across the organization to understand information requirements, deliver timely analysis, and present key insights to internal stakeholders pertaining to SUSA . A Technical Analyst communicates technical specifications to line of business management while communicating with technical teams the project A Technical Analysts job essentially is to be a communicator and facilitator of technology between those whose jobs are technical, and those who do not understand technical language or do not have a higher level of technical abilities. The IAM Technical Analyst should have a high level of knowledge and understanding on how the Oracle Identity and Access Management system works. This includes knowing different integration models and connectors. They should also know how provisioning and certifications work as we'll. Typical job duties for the IAM Technical Analysis is as follows but not limited to: Familiarity with leading IAM concepts such as Least Privilege, Privileged Access, Roles and Data mining, Segregation of Duty SOD, and Role Based Access Control RBAC. Analyze requirements, document processes, and implement solutions to manage privileged accounts, ensuring compliance and minimizing risk Conducting cross-functional discovery exercises with both business and technical users to create design that accurately reflect the organizations business and corresponding IT access authorizations to fulfill those business needs Communicating with stakeholders and helping stakeholders understand different implementation options at business and technical level Coordinate with various teams to drive and execute access changes bring access in line or make recommendations to change as appropriate Ability to gather and analyze information, design tests and validation procedures to confirm accuracy and strengths of a given control point Architecting solutions for easier design implementation and completing them through execution Coordinate analysis of discovered user accounts for risk, ownership and access appropriateness Working with stakeholders to understand their access needs and designing access roles accordingly Identify necessary ETL processes and coordinate with IAM SQL Developers. Required soft skills: Ability to identify technical specifications to meet user needs including operating system and network or application configuration. Skills in planning, organizing, and adapting within a multi-tasking environment. Strong interpersonal skills, flexibility, and customer service orientation. Ability to gather facts and data for technical proposals and to expand upon them or develop alternatives and to evaluate emerging technologies and identify their potential impact within the existing environment. Ability to evaluate emerging technologies and identify their potential impact within the existing environment. Ability to analyze complex computer problems and provide solutions. Ability to communicate effectively, both orally and in writing. Ability to communicate technical information to non-technical personnel. Ability to develop and deliver presentations. Mandatory skills OIM SUSA integration - IAM Technical analyst Domain Cyber Sec

Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow; Recovering the design, requirement specifications and functions of a system from an analysis of its code (currently High-Level Assembler, Cobol in the nearest future); Translate non-technical requirements into clear technical specifications; Convert low level code descriptions into meaningful functional requirements; Organize requirements into features and stories; Maintain knowledge base for the system and the project; Participate in the optimization of internal team processes; Mandatory work from the office 5 days per week. Skills Must have Technical background is a must; Must be ready to deep dive into High-Level Assembler code to reverse engineer requirements; Must be able to provide concise and coherent documentation in English (target audience is native speakers); Must be able to enhance requirements with models and diagrams as needed We expect from the candidate: At least 3 years of experience in a BA/SA role; Analytical mindset; Understanding of and practical experience with different types of requirements and their representation; Good understanding of non-functional requirements; Ability to communicate in both business and technical languages; High level of seniority when dealing with complex tasks; Experience in analyzing and documenting integrations; Experience of working on projects with international stakeholders (USA, UK); Good theoretical and practical knowledge of analytical tools (functional/non-functional requirements, use cases, user stories, UML). Nice to have Experience with IBM zOS mainframe Understanding of IBM High-Level Assembler, COBOL Experience with microservices architecture, message brokers

Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow; Recovering the design, requirement specifications and functions of a system from an analysis of its code (currently High-Level Assembler, Cobol in the nearest future); Translate non-technical requirements into clear technical specifications; Convert low level code descriptions into meaningful functional requirements; Organize requirements into features and stories; Maintain knowledge base for the system and the project; Participate in the optimization of internal team processes; Mandatory work from the office 5 days per week. Skills Must have Technical background is a must; Must be ready to deep dive into High-Level Assembler code to reverse engineer requirements; Must be able to provide concise and coherent documentation in English (target audience is native speakers); Must be able to enhance requirements with models and diagrams as needed We expect from the candidate: At least 3 years of experience in a BA/SA role; Analytical mindset; Understanding of and practical experience with different types of requirements and their representation; Good understanding of non-functional requirements; Ability to communicate in both business and technical languages; High level of seniority when dealing with complex tasks; Experience in analyzing and documenting integrations; Experience of working on projects with international stakeholders (USA, UK); Good theoretical and practical knowledge of analytical tools (functional/non-functional requirements, use cases, user stories, UML). Nice to have Experience with IBM zOS mainframe Understanding of IBM High-Level Assembler, COBOL Experience with microservices architecture, message brokers

Responsibilities Technology Operations Center - Lead Analyst (Managed File Transfer) Indicative years of total experience: 5 - 7 years Role Description: The Lead Analyst is responsible for GoAnywhere (Managed File Transfer), Harmony Cleo, IBM File Gateway He is expected to understand the user requirements for creating builds, troubleshoot and resolve during build process and providing end to end support for all File Transfer related incidents for Enterprise Business Units This will be Individual contributor role Reporting relationship: This role will report to Delivery Manager Key Responsibilities: Extensive knowledge of GoAnywhere, File Gateway - 6 1 or Cleo 5 7 Tool or above, troubleshooting, build, upgrades Implementation, Configuration, Maintenance and Management Excellent knowledge of File Transfer, Encryption / Decryption Protocols, and key management Ability to apply knowledge of tools to create solutions which are maintainable, follows enterprise patterns, and address new requirements Must have excellent organizational and written / verbal communication skills He should be willing to work on weekends and flexible shifts Should be willing to work in US hours Qualifications Education: Graduate - bachelor s degree (Engineering or Computer Application) Preferred certifications: ITIL Foundation V4 Additional Information Skills & Experience: Contributes to the overall design, installation, maintenance, configuration, and integrity of systems File Transfer applications, tools and related software Drives opportunities proactively for improvement both in the tools managed and the systems being monitored Pushing technologies where appropriate to cloud solutions & look for implementation opportunities Competencies: Make sound business decision Embrace Change Build strong Partnership Get results Act Strategically

Essential Job Functions: Lead a team of software engineers to design, develop, and deliver software solutions. Work with cross-functional teams to define project requirements and ensure successful project delivery. Provide mentorship and guidance to team members for professional development, conducting regular one-on-one meetings and performance assessments. Contribute to the execution of the software engineering strategy, supporting the alignment of technology with business goals. Lead agile development processes, managing sprint planning, execution, and retrospectives. Collaborate with architects and senior engineers to ensure high-quality code and design. Monitor project progress, identifying and addressing any issues that may impact project timelines. Foster a culture of collaboration, innovation, and continuous improvement within the team. Basic Qualifications: Bachelors degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role years of experience in software engineering Experience in a managerial role, overseeing teams and/or projects Proficiency in 1 or more software languages and development methodologies Strong programming and debugging skills Strong communication and team leadership skills Ability to manage software projects and resources effectively Other Qualifications: Advanced degree in a related field is a plus Relevant certifications or training a plus

Responsibilities Technology Operations Center - Consultant (Major Incident Coordinator) Indicative years of total experience: 7+ years Role Description: The Major Incident Coordinator is responsible for Major / Critical Incident Process within an engagement. He is expected to provide resolution to all the Major Incidents within the agreed time and provide overall status of Major Incident resolution process periodically. Reporting relationship: This role will report to Delivery Manager Key Responsibilities: Acting as a POC for Customer to provide the status update whenever a Major incident occurs Opening a Bridge through involving all relevant resolver groups and continue the discussions will Major Incident is resolved. Informing the key stakeholders on the status of the Major Incident after getting the confirmed service restoration. Coordinating with the respective SMEs / Developers for speedy resolution of the Major Incident. Ensuring the Major Incident is resolved within the SLAs agreed with the Product Owners. Taking all the preventive actions to minimize the service and business impact incase resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is Closed. Ensuring that the causes for all Major Incidents are analyses and root cause is identified (through coordinating with Problem Management Process) Ensuring that all the resolution procedures, documentation for root cause and lookback are updated in the work log. Fixed shift of 6.30 PM - 03.30 AM IST Qualifications Education: Graduate - Bachelor s degree (Engineering preferred) Preferred certifications: ITIL Foundation V4 Additional Information Skills & Experience: Should have exposure to ITIL practices. Excellent Written and Verbal Communication skills Highly motivated individual with a positive and proactive attitude to work and willingness to make changes to improve operational efficiency through innovation, process and procedure and adopting and adapting ideas and practices from elsewhere. Good understanding of the Command Center Operations, and also learning towards Managed File Transfer, Mainframe Operations, CA7, Control M, Balancing and Scheduling, Java, Elastic search and Kibana: Application health, system availability, latency, performance, and end-to-end monitoring. Ready to work in shift, weekends, and flexible schedule. Excellent team skills with ability to listen and contribute to discussions and meetings.

As a Technical solution Analyst I, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used. including capturing log files , querying tables, updating database fields and cycling servers. Effective verbal and written communication with clients and internal collaborators. Documentation of notes, activities, resolutions, and knowledge articles through out the investigation lifecycles. By prioritizing work based on severity. you will strike a balance between client and business needs. Collaborating among and cross teams ensures that issues are addressed by the appropriate individual. We encourage candidates from all backgrounds to apply. Career Level - IC1 Basic Qualifications: A minimum of Six months experience and a bachelors degree including: An academic qualification in computer science engineering, information systems, software engineering, or a related field. Preferred Qualifications: Knowledge on SQL, Readiness to work during the shift from 5.30PM to 2.30AM IST. Outstanding interpersonal abilities and adapt at efficient communication with collaborators across various regions of the globe. Prospective employees need to be ready to work in different shifts and provide on-call support. We encourage candidates from all backgrounds to apply.