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- 3 years

2 - 3 Lacs

Bengaluru

Work from Office

ob description Roles and Responsibilities Helping the customers solve their queries over calls. Providing proper solutions and ensuring utmost customer satisfaction. Provide technical support to the customers. Identifying and fixing issues with software, hardware, networks, or systems Addressing customer concerns, complaints, and inquiries in a professional and compassionate manner Preferred candidate profile: immediate joiners Salient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off. CTC: 24K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Freshers can also apply. Good Communication & Interpersonal Skills. English + Hindi is mandatory Mode of work: Work from Office Address: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042 Google Map Link: https://goo.gl/maps/uu2BmhVF2cES2SKd7 Candidates can also walk in directly by mentioning Naukri as a reference. Contact Person: Kiran : 9014726808 Bala: 9148813839 Meena : 8549969915 Jennifer : 8197755357 Lidhya : 8310895525

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1 - 5 years

3 - 7 Lacs

Bengaluru

Work from Office

8+ experience as Cloud Developer, should have worked on at least 2-3 implementation projects Expert in Cloud data migration of Master and Transactional data across Finance, PPM and SCM modules Should be able to device the data migration strategy, perform data migration and report the results to stakeholder Conversant in Cloud technical tools – FBL, HDL, HCM extracts, Fast formulas, BI Publisher, OTBI, Smart Views, Page Composer and Application composer Nice to have extensive experience in Cloud Integration via oracle Cloud ICS or Oracle SOA Nice to have experience in performing integrations between Cloud and 3 party applications both inbound and outbound – File based, webservice and XML based Should be conversant in documentation – Technical Design, Unit Test Scripts, Code migration document, Integration test scripts etc., Work with client/functional team to gather and analyze business requirements and prepare technical design documents. Investigate and resolve complex problems through research and technical analysis. Provide continual assessment and review of unit testing and integration plans to ensure the solutions meet the business need and are working as designed. Work with functional resources in reviewing functional specifications and translating technical issues/requests in a manner that can be understood by the business users, and vice versa. Review change management procedures and follow methodology for moving technical conversion and interface activities into production. Recommends alternate choices, trade-offs, and impact analysis. Participate in testing efforts to identify and resolve conversion and/or interface issues. Understands business requirements and works with process analysts to ensure that conversion/integration activities enhance business processes or to minimize any negative impact. Oracle Cloud Certification with Oracle university in Oracle Cloud ICS or SOA is a MUST Job Segment ERP, Oracle, Database, Developer, XML, Technology

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10 - 16 years

20 - 35 Lacs

Chennai

Hybrid

The role we are looking to fill is that of a Business Systems Analyst (BSA), which is a bit of a hybrid role between a Business Analyst and Project Manager / Coordinator, that also has a technical background / aptitude. The primary responsibilities of this role, along with the experience and skillset that will be required is listed below: Business requirements gathering and documentation Business process understanding and knowledge (emphasis would be on Finance business processes) Project management / coordination Level 1 defects analysis and triage Stakeholder engagement and communications Prior knowledge and experience with SAP is a significant PLUS

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8 - 13 years

13 - 18 Lacs

Chennai

Work from Office

Overview Strong knowledge in Tech Skill (Java/.NET/C/C++, Shell Scripting, Python, SQL, etc) Good Understanding on Telecom O/BSS applications * Good exposure to security vulnerabilities Good Understanding on support cycle and Production deployments Excellent problem-solving and analytical skills Experience in handling support tickets. Ticket management efficiencies i.e. response time, resolution time, providing regular updates, SLAs. Own RCA submission for P1/P2 tickets within SLA. Automating repeated tasks is MUST to have Responsible for providing Tier 3 (L3) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems. Excellent verbal and written communication skills Must have experience in the role of 24X7 Production Support and Maintenance activities. Work on different shifts. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide technical training and support to internal teams as needed. Responsibilities Responsible for providing Tier 3 (L3) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems. * Good exposure to security vulnerabilities Excellent verbal and written communication skills Must have experience in the role of 24X7 Production Support and Maintenance activities. Work on different shifts. Requirements Strong knowledge in Tech Skill (Java/.NET/C/C++, Shell Scripting, Python, SQL, etc) Good Understanding on Telecom O/BSS applications * Good exposure to security vulnerabilities Good Understanding on support cycle and Production deployments Excellent problem-solving and analytical skills Experience in handling support tickets. Ticket management efficiencies i.e. response time, resolution time, providing regular updates, SLAs. Own RCA submission for P1/P2 tickets within SLA. Automating repeated tasks is MUST to have Responsible for providing Tier 3 (L3) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems. Excellent verbal and written communication skills Must have experience in the role of 24X7 Production Support and Maintenance activities. Work on different shifts. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide technical training and support to internal teams as needed.

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3 - 7 years

5 - 9 Lacs

Mumbai

Work from Office

About The Role KYC -Senior Process Manager Job TitleSenior Process Manager - SkillKYC Mumbai |Full-time (FT)|Financial Markets Shift Timings-APAC/EMEA/ NAM |Management Level- SPM The Client Lifecycle Practice team is a cross-functional team of operations, sales and marketing, technology, and product professionals who are all passionate about developing a global client lifecycle practice. The KYC (Know Your Customer) Operations Sr. Manager role is a unique intermediate management-level position within the KYC Practice team responsible for establishing KYC program delivery strategies, policies, procedures, and processes, and running KYC programs for eClerxs client delivery engagements. The overall objective of this role is to ensure the development and management of KYC programs at eClerx. In this role, you will not only be responsible for operations management, but also collaborate with KYC process SMEs, product managers, and technologists to set new standards in the KYC and Client Lifecycle space, and shape and crystallize our playbook for innovating at scale. Specifically, you will have two functional roles: KYC - Senior Process Manager Responsibilities- Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. Operations Management Manage KYC Operations for eClerxs clients in line with global and regional regulatory requirements. Monitor and resolve issues, and establish preventative controls to manage operations risk. Oversee the day-to-day global operations to ensure the team is operating effectively. Ensure controls designed to minimize the operational risks are in place and satisfactory to clients. Lead delivery strategies aimed at improving client experience and mitigating regulatory concerns. Ensure procedures, policies, and guidelines are kept up to date for the program. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Oversee allocation of resources and costs to manage priorities to meet goals and objectives effectively. Qualifications- 8+ years of experience in KYC, AML, and Client Due Diligence Operations. KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Hands-on with the ability to multi-task Tech/ops transformation experience is a plus Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgment and autonomy. Consistently demonstrate clear and concise written and verbal communication. Experience in data analysis with intermediate/advanced Microsoft Office Suite skills. Proven ability to manage multiple activities and build/develop working relationships. Effective prioritization and time management. Exceptional ability to influence and motivate partners to the KYC process. Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail. Bachelor's degree/University degree or equivalent experience About Us eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable and telecom, retail, fashion, media and entertainment, manufacturing, travel and leisure, software, and high-tech. Incorporated in 2000, eClerx is one of Indias leading process management and data analytics companies, today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 16,000+ people across its global sites in the US, UK, India, Italy, Germany, Singapore, and Thailand. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. We uphold the principles of equality and inclusivity. As part of our Diversity, Equity, and Inclusion (DEI) hiring initiative, we are committed to providing equal opportunities to all individuals.

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2 - 6 years

9 - 13 Lacs

Pune

Work from Office

About The Role Collateral- Associate Program Manager Job TitleSenior Process Manager - SkillCollateral Chandigarh |Full-time (FT)|Financial Markets Shift Timings-APAC/EMEA/ NAM |Management Level- APGM The Client Lifecycle Practice team is a cross-functional team of operations, sales and marketing, technology, and product professionals who are all passionate about developing a global client lifecycle practice. The KYC (Know Your Customer) Operations Sr. Manager role is a unique intermediate management-level position within the KYC Practice team responsible for establishing KYC program delivery strategies, policies, procedures, and processes, and running KYC programs for eClerxs client delivery engagements. The overall objective of this role is to ensure the development and management of KYC programs at eClerx. In this role, you will not only be responsible for operations management, but also collaborate with KYC process SMEs, product managers, and technologists to set new standards in the KYC and Client Lifecycle space, and shape and crystallize our playbook for innovating at scale. Specifically, you will have two functional roles Collateral- Associate Program Manager Responsibilities- Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. Operations Management Manage KYC Operations for eClerxs clients in line with global and regional regulatory requirements. Monitor and resolve issues, and establish preventative controls to manage operations risk. Oversee the day-to-day global operations to ensure the team is operating effectively. Ensure controls designed to minimize the operational risks are in place and satisfactory to clients. Lead delivery strategies aimed at improving client experience and mitigating regulatory concerns. Ensure procedures, policies, and guidelines are kept up to date for the program. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Oversee allocation of resources and costs to manage priorities to meet goals and objectives effectively. Qualifications- 8+ years of experience in KYC, AML, and Client Due Diligence Operations. KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Hands-on with the ability to multi-task Tech/ops transformation experience is a plus Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgment and autonomy. Consistently demonstrate clear and concise written and verbal communication. Experience in data analysis with intermediate/advanced Microsoft Office Suite skills. Proven ability to manage multiple activities and build/develop working relationships. Effective prioritization and time management. Exceptional ability to influence and motivate partners to the KYC process. Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail. Bachelor's degree/University degree or equivalent experience

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1 - 5 years

4 - 7 Lacs

Mumbai

Work from Office

About The Role Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. ? Do Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures timeliness and quality of deliverables Has well grounded understanding of best practice in given area and industry knowledge, and can apply this under supervision Develops strong working relationships with team and client staff Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells self by creating extensions to current assignments and demand on new assignments based on track record and reputation Understands Wipro's core service and consulting offering Builds relationships with client peers and provides required intelligence/insights to solve clients business problems Identifies sales leads and extension opportunities Anchors market research activities in chosen area of work Thought Leadership Develops insight into chosen industry and technology trends Contributes to team thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study ? Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Contributes to the IP and knowledge management of Wipro and GCG and ensures its availability on the central knowledge management repository or Wipro and GCG Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities Proactively participates in initiatives and suggests ideas for practice development Makes use of common methods and tools which are proven to work Develops process assets and other reusable artefacts based on learnings from projects Proactively participates in and suggests ideas for practice development initiatives Shares knowledge within the team and networks effectively with SMEs to bolster understanding and build skills ? Deliver Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Improve quality of consulting by flawless delivery of transformation engagements % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses supported No. of transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities identified for GCG and larger Wipro Grow market positioning Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets ? Provide consulting leadership to accounts Support GCG Account Lead/Account team to grow consulting service portfolio Number & $ value of consulting deals in the account supported Grow the consulting talent Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives Knowledge Management - Number of Assets owned and contributed to Consulting Central Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1.0 years

2 - 6 Lacs

Chennai, Tamil Nadu, IN

On-site

About the job: Key responsibilities: 1. Plan, launch, and manage Google Ads campaigns across Search, Display, Shopping, and YouTube 2. Conduct keyword research, audience targeting, and A/B testing to maximize performance 3. Optimize campaigns for conversions, CPA, ROAS, and other KPIs 4. Write high-converting ad copy and coordinate with the creative team for ad creatives 5. Monitor and report on campaign performance using Google Ads, Google Analytics, and Data Studio 6. Stay updated on Google Ads policies and trends 7. Perform keyword research and competitive analysis to inform content and site structure 8. Optimize website structure, meta tags, internal linking, and page content for SEO 9. Manage and execute link-building strategies using white-hat techniques only 10. Monitor technical SEO issues using tools like Google Search Console, SEMrush, or Ahrefs 11. Collaborate with content creators to ensure SEO best practices are integrated 12. Track, analyze, and report on SEO performance metrics Requirements: 1. Demonstrate proven experience in managing successful Google Ads campaigns 2. Show solid understanding of SEO principles and experience in implementing them 3. Display proficiency with tools such as Google Ads, Google Analytics, Google Tag Manager, Search Console, SEMrush, Ahrefs, and Screaming Frog 4. Hold Google Ads and Google Analytics certifications as a preference 5. Possess strong analytical and reporting skills 6. Exhibit excellent written and verbal communication skills Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Chennai, Bangalore only Salary: ₹ 2,00,000 - 6,00,000 /year Experience: 1 year(s) Deadline: 2025-06-06 23:59:59 Skills required: Content Writing, Google AdWords, Search Engine Optimization (SEO), Technical Analysis and Content Marketing About Company: Velozity Global Solutions is not only a globally recognized IT company, it's a family representing togetherness for over two years of a successful journey. For Velozity, the definition of success is to transform innovative ideas of people to reality with the help of our tech expertise - this is what we as a team want to be remembered for. Our vision has led Velozity to become an emerging IT company in India & the USA for delivering industry-led mobility solutions. The goal is to empower clients and businesses by creating new possibilities leveraging the technologies of today and tomorrow with the utmost quality, satisfaction, and transparency. Our enthusiasm has led us to become a top IT company in India & the USA for delivering various industry-led mobility solutions in web and mobile application development domains, leveraging futuristic technologies like the Internet of Things (IoT), AI-ML, AR-VR, voice assistants, and voice skills, DevOps & cloud computing, etc.

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6 - 11 years

20 - 25 Lacs

Pune

Hybrid

JD - Technical Business Analysts We are looking Technical Business Analysts good in SQL and Business Analysis Experience on Data mapping, Data migration Projects Good to have experience on Finance Systems 6 8 years experience. should be good in communication skills No code writing Share resume directly on sushant.more@nusummit.com with below details. Total experience - Relevant experience in Technical BA- Current CTC - Expected CTC - Notice -

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2 - 7 years

4 - 9 Lacs

Pune

Work from Office

Our Purpose Title and Summary Senior Specialist, Product Management Commercial Card Acceptance is the key factor to win and grow Commercial card business for Mastercard. Commercial Acceptance Solutions(CAS) team is focused in building commercial payments solutions that attract issuers and acquirers to Mastercards commercial card payments products and services. We are seeking a dynamic Product Manager, with a broad business and technology background to manage the strategy and execution of our payment services development, customer lifecycle management and support. This role involves leveraging solid product management skills, knowledge of technology and product development, partnering between the Global Product team and the regions to deliver our CAS roadmap strategy to increase adoption of commercial card payments across the globe. Acceptance team is on a mission to build exciting products and services with rich backlog to be delivered in future. This role is positioned to drive focused product ideation and development. The product manager joining this role will have opportunity to develop payments solutions driven by innovation, new technologies, market research and industry best practices. Role This is a Sr. Specialist (Product Management) role for the Commercial Acceptance Solutions program within the suite of Commercial products, based out of Pune. The team supports the delivery of commercial payments products and services in a fast-paced Agile environment. Understanding of customer needs and expertise in product platform to develop new products and influence overall product strategy Develop product roadmap in collaboration with Global and Regional Product teams, as well as Engineering team members Manage a suite of payment products currently supporting both internal and external customers Design and develop requirements for our cross-functional teams. Maintain a Product Backlog, creation and elaboration and Features and Stories for Engineering teams Drive research efforts to understand customer needs and inform priorities and product decisions Measure the impact of new data features and functionality and make changes as necessary Lead the full product cycle from ideation to user research, design, development, launch and monitoring for product features Take ownership of issues, develop recommendations and execute on proposal Provide oversight and Product engagement of the commercial platform testing and release process to ensure product quality Responsibilities Demonstrate energy and a desire to succeed, follow through on commitments and push self and others to deliver exceptional results Proven track record of successful product development Have engagement experience with a scaled agile methodology Maintain a Product Backlog, create Features and Stories and perform Elaborations with Engineering partners Interact successfully with clients, MasterCard Account Managers, Product, Technology and Operations support staff to meet the needs of our customers Develop deep knowledge of MasterCard Commercial Acceptance products and services as well as great understanding of larger commercial solutions suite Translate product requirements into technical specifications, ensuring mutual understanding and minimizing time to market Validate technical delivery and ensure that delivered functionality is fit-for-purpose All About You Highly proactive with strong coordination and organization skills - This is important for this role Knowledge and experience of working with JIRA/Rally and Aha will be preferred Oracle database and ability to write SQL queries Solid analytical skills are essential, i.e. the ability to take high level requirements and drill these down into detailed functional and non-functional requirements under your own initiative Comfortable working at a detailed level with interface specifications, running queries, doing high level technical analysis (to be able to facilitate and drive conversations) Empowerment and accountability Committed to deliver on time and to quality Willingness to learn and get stuck in Experience working with multiple global stakeholders Desire to stay abreast with technology, new development tools and methods Excellent written and verbal communication skills - clear and concise Understanding of Payment domain, PCI, PII and other financial security requirements will be preferred

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0.0 years

3 - 5 Lacs

Delhi, Delhi, IN

On-site

About the job: Key responsibilities: 1. Working on skin care, involving all the treatments for skin diseases 2. Working on laser treatment for all kinds of skin diseases 3. Handling aesthetic treatment Who can apply: Only those candidates can apply who: are from Delhi only Salary: ₹ 3,00,000 - 5,00,000 /year Experience: 0 year(s) Deadline: 2025-06-01 23:59:59 Skills required: Technical Analysis, Client Relationship and Effective Communication About Company: At Dentalstall.com, we believe in making a difference to our customers through meaningful and sustainable innovations. We will provide our clients with excellent products and services that they anticipate from an industry head. That is the reason, we are the main organization today in the realm of dental retail and wholesale.

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0.0 years

3 - 5 Lacs

Gurgaon, Haryana, IN

On-site

About the job: Key responsibilities: 1. Utilize various channels (job boards, social media, networking, etc.) to identify and attract potential candidates 2. Conduct initial screenings and interviews to assess candidates' technical skills, experience, and cultural fit 3. Work closely with hiring managers to understand their staffing needs and provide regular updates on recruitment progress 4. Maintain a positive candidate experience throughout the recruitment process, from initial contact to onboarding 5. Develop and administer technical assessments to evaluate candidates' proficiency in relevant technologies 6. Maintain and update the recruitment database with candidate information and recruitment activities 7. Prepare and present recruitment reports and metrics to management Who can apply: Only those candidates can apply who: Salary: ₹ 3,00,000 - 5,00,000 /year Experience: 0 year(s) Deadline: 2025-05-31 23:59:59 Other perks: 5 days a week Skills required: Recruitment, MS-Excel, Technical Analysis, English Proficiency (Spoken) and Resume screening Other Requirements: 1. 0 -3 years of experience in IT recruitment or a related field Strong understanding of various IT roles and technologies (e.g., software development, network administration, cybersecurity, etc.) 2. Excellent verbal and written communication skills 3. Strong interpersonal skills with the ability to build relationships with candidates and hiring managers 4. Exceptional organizational skills with the ability to manage multiple tasks and priorities 5. Willingness to work flexible shifts to accommodate different time zones and recruitment needs 6. Bachelor's degree in Human Resources, Information Technology, or a related field is preferred About Company: IBU Digital helps transform companies through scalable Digital Strategy, Commerce, Technology & Marketing. One stop shop for your digital transformation & marketing needs. We are a preferred digital consulting partner to many businesses in the UK, EU, Middle East, South East Asia, currently with over 45+ clients being served worldwide. We not only help brands create innovative products/experiences but also help them grow consumer outreach and eventually sales

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