7 Technical Administration Jobs

Job Description Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud & Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain

As a Senior Software Engineer - Front End at Bristol Myers Squibb in Hyderabad, you will play a crucial role in leading and contributing to technical solution design, development, and deployment activities within the Commercialization IT function. Your responsibilities will span across investment projects, operational changes, and innovation projects to support organizational goals. Your key responsibilities will include partnering with Commercialization IT leads and the broader IT matrix organization to design and implement digital capabilities that enhance customer engagement and experience. You will collaborate with IT partners and business teams to understand requirements, align outcomes, and deliver successful releases for new initiatives and enhancements. In this role, you will be expected to have a strong understanding of Veeva Vault PromoMats and MedComms development processes. You will provide hands-on support for Commercial Vault applications and assist in issue resolution. Additionally, you will design and conduct Proof of Concepts (POCs) to evaluate potential digital capability solutions. To excel in this position, you should have experience in Commercialization domain, excellent collaboration skills, and the ability to translate technical elements into business terms. You must be familiar with software development lifecycle methodologies and have a passion for learning new technologies. Strong knowledge of Validated Delivery and GxP standards, as well as experience with CI/CD processes, will be beneficial. Your qualifications should include a Bachelor's Degree in Computer Science or related field, with at least 5 years of experience in an IT technical role. You should have hands-on experience with Digital Asset Management, Veeva Vault platforms, and Veeva CRM applications. Strong analytical and problem-solving skills are essential, along with Vault Administrator Certification and experience in Vault Java SDK. By joining Bristol Myers Squibb, you will have the opportunity to make a meaningful impact on the lives of patients with serious diseases. You will work in a supportive and inclusive culture that values passion, innovation, accountability, and integrity. The company offers competitive benefits and programs to support your professional and personal goals. If you are a self-motivated individual with a desire to drive technology solutions and contribute to the healthcare industry, this role could be the perfect fit for you. Join us in our mission to transform patients" lives through science and innovation. Apply now and be part of a team that is dedicated to making a difference.,

Job Description Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud & Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain

Job description Are you ready to transform the way businesses pay and get paidBottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team! Position Title: Billing Systems Administrator Position Summary: We are seeking a skilled and detail-oriented Billing Systems Administrator to join our IT Solutions Delivery team. This role will focus on developing an internally built billing engine system and ensuring timely and accurate production support. The Billing Systems Administrator will work closely with software engineers and the Billing Systems Manager to maintain system efficiency, troubleshoot issues, and implement enhancements that optimize billing operations. Essential Job Functions: Provide technical support and maintenance for the internal billing engine system. Work collaboratively with software engineers to develop and enhance billing functionalities. Monitor system performance and troubleshoot issues to ensure timely resolution. Develop and maintain documentation for billing processes, system configurations, and troubleshooting procedures. Assist in testing and deploying updates to the billing engine. Collaborate with business stakeholders to understand billing requirements and implement necessary changes. Ensure data accuracy and consistency within the billing engine. Support compliance with financial and regulatory standards in billing operations. Stay informed on emerging technologies and best practices to improve system efficiency. Required Skills: 3+ years of experience in technical administration, software development, or production support related to billing systems. Strong problem-solving skills with experience in troubleshooting and debugging billing-related issues. Proficiency in SQL and database management for billing data analysis and issue resolution. Experience working in ERP environments, with a focus on billing operations. Ability to collaborate effectively with software engineers and business stakeholders. Strong attention to detail and ability to document processes clearly. Familiarity with Agile methodologies and experience working in a fast-paced development environment. Knowledge of Salesforce, Microsoft Dynamics ERP (AX 2012, D365), and ERP solutions is a plus. Education and Experience: Bachelors degree in computer science, Information Technology, Finance, or a related field (or equivalent work experience). Previous experience in a technical billing role within a SaaS, finance, or enterprise software environment preferred. Relevant certifications in SQL and ERP system are a plus.

Job description Are you ready to transform the way businesses pay and get paidBottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team! Position Title: Billing Systems Administrator Position Summary: We are seeking a skilled and detail-oriented Billing Systems Administrator to join our IT Solutions Delivery team. This role will focus on developing an internally built billing engine system and ensuring timely and accurate production support. The Billing Systems Administrator will work closely with software engineers and the Billing Systems Manager to maintain system efficiency, troubleshoot issues, and implement enhancements that optimize billing operations. Essential Job Functions: Provide technical support and maintenance for the internal billing engine system. Work collaboratively with software engineers to develop and enhance billing functionalities. Monitor system performance and troubleshoot issues to ensure timely resolution. Develop and maintain documentation for billing processes, system configurations, and troubleshooting procedures. Assist in testing and deploying updates to the billing engine. Collaborate with business stakeholders to understand billing requirements and implement necessary changes. Ensure data accuracy and consistency within the billing engine. Support compliance with financial and regulatory standards in billing operations. Stay informed on emerging technologies and best practices to improve system efficiency. Required Skills: 3+ years of experience in technical administration, software development, or production support related to billing systems. Strong problem-solving skills with experience in troubleshooting and debugging billing-related issues. Proficiency in SQL and database management for billing data analysis and issue resolution. Experience working in ERP environments, with a focus on billing operations. Ability to collaborate effectively with software engineers and business stakeholders. Strong attention to detail and ability to document processes clearly. Familiarity with Agile methodologies and experience working in a fast-paced development environment. Knowledge of Salesforce, Microsoft Dynamics ERP (AX 2012, D365), and ERP solutions is a plus. Education and Experience: Bachelors degree in computer science, Information Technology, Finance, or a related field (or equivalent work experience). Previous experience in a technical billing role within a SaaS, finance, or enterprise software environment preferred. Relevant certifications in SQL and ERP system are a plus.

Job description Are you ready to transform the way businesses pay and get paidBottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team! Position Title: Billing Systems Administrator Position Summary: We are seeking a skilled and detail-oriented Billing Systems Administrator to join our IT Solutions Delivery team. This role will focus on developing an internally built billing engine system and ensuring timely and accurate production support. The Billing Systems Administrator will work closely with software engineers and the Billing Systems Manager to maintain system efficiency, troubleshoot issues, and implement enhancements that optimize billing operations. Essential Job Functions: Provide technical support and maintenance for the internal billing engine system. Work collaboratively with software engineers to develop and enhance billing functionalities. Monitor system performance and troubleshoot issues to ensure timely resolution. Develop and maintain documentation for billing processes, system configurations, and troubleshooting procedures. Assist in testing and deploying updates to the billing engine. Collaborate with business stakeholders to understand billing requirements and implement necessary changes. Ensure data accuracy and consistency within the billing engine. Support compliance with financial and regulatory standards in billing operations. Stay informed on emerging technologies and best practices to improve system efficiency. Required Skills: 3+ years of experience in technical administration, software development, or production support related to billing systems. Strong problem-solving skills with experience in troubleshooting and debugging billing-related issues. Proficiency in SQL and database management for billing data analysis and issue resolution. Experience working in ERP environments, with a focus on billing operations. Ability to collaborate effectively with software engineers and business stakeholders. Strong attention to detail and ability to document processes clearly. Familiarity with Agile methodologies and experience working in a fast-paced development environment. Knowledge of Salesforce, Microsoft Dynamics ERP (AX 2012, D365), and ERP solutions is a plus. Education and Experience: Bachelors degree in computer science, Information Technology, Finance, or a related field (or equivalent work experience). Previous experience in a technical billing role within a SaaS, finance, or enterprise software environment preferred. Relevant certifications in SQL and ERP system are a plus.

We are hiring a Retired Mechanical Plant Head with a strong mechanical background and proven experience in plant operations, technical management, and team leadership, preferably from the boiler, fabrication, or core engineering industry.