115 Technical Acumen Jobs - Page 3

Minimum 5 years of hands-on experience in facilities management, preferably in high-end residential or real estate projects, with proven ability to manage resident relations, coordinate vendors, and ensure seamless property operations.

Make is the leading visual platform for anyone to design, build, and automate anything from tasks and workflows to apps and systems without the need for coding skills. Headquartered in Prague, Czech Republic, Make has teams located in various countries including the USA, UK, Germany, France, Canada, India, and Chile. As a Customer Care Specialist at Make, you will play a crucial role in guiding and educating customers to help them grow their business with the platform. You will act as an automation expert, assisting customers in resolving any issues they encounter while using Make. Your responsibilities will include engaging with customers to solve problems, assisting with workflow automation, providing best practices to the community, capturing customer feedback for product improvement, and contributing to enhancing customer care processes and systems. The qualifications required for this role include English fluency, 2+ years of customer support experience in a SaaS company, strong problem-solving skills, excellent communication abilities, emotional intelligence, technical acumen, and a desire to build trustful relationships with customers. Coding experience and technical knowledge of API ecosystems and automation markets are advantageous. Make (Celonis company) offers a unique opportunity to work with a cutting-edge No-code product and be part of a multinational team driving the future of automation. Benefits include great compensation packages, work from home support, an open-minded culture, and an inclusive environment that celebrates diversity. At Make, the core values include embracing diversity, prioritizing customer impact, and fostering a culture of exploration and creativity. The company encourages individuals from all backgrounds to apply and is committed to providing a welcoming and empowering environment for all employees. Join Make to be part of a team that values innovation, collaboration, and individual growth. Make an impact, contribute, and grow with us as we continue to expand and evolve in the automation industry.,

As a Senior Sales Consultant for IT B2B Services, you will leverage your extensive experience and expertise to drive high-value deals within the IT services industry. With a minimum of 10 years in sales, you will specialize in closing enterprise-level B2B deals and excel in client acquisition and pre-sales strategy. This strategic consulting role requires a commitment of 34 hours daily in a remote capacity. Your core responsibilities will include demonstrating a proven track record in successfully closing B2B IT services deals, showcasing technical acumen by translating clients" technical requirements into viable IT solutions, and possessing domain expertise in areas such as Business Process Automation, AI solutions, or emerging tech services. Your consultative sales skills will be put to the test as you identify pain points, position solutions effectively, and engage in C-level negotiations. Additionally, your pre-sales experience will be crucial as you collaborate with technical teams to prepare proposals, presentations, and solution documentation. This role offers an exciting opportunity to work with a leading tech solutions provider specializing in automation and AI. The flexibility of a 34-hour daily commitment makes it an ideal fit for independent consultants or industry veterans. You can look forward to competitive consultant-based compensation, performance-driven incentives, and complete location flexibility. If you are a deal-maker with technical insight who thrives in high-impact B2B environments, we encourage you to send your profile to hr@growwstacks.com or connect with us directly.,

The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy. We are an equal opportunity employer. As Zycus expands its North American customer footprint and matures its organization, we are seeking a strategic, customer-focused Director of Customer Support to lead support operations for North American customers on our SaaS platform. This leader will own the design, execution, and continuous improvement of a world-class technical support experience, ensuring customer satisfaction, operational excellence, and team development. As a member of the Customer Success Leadership team, you will collaborate across product, engineering, and customer success to improve support outcomes, reduce friction, and enhance product quality through continuous feedback loops. Objective of the role & Key Outcomes of the role: - Achieve and maintain high CSAT (Customer Satisfaction) scores across the customer base - Manage support processes, knowledge bases, and staffing models to reduce response and resolution times from established baseline - Drive increased customer usage of self-service, community, and AI-based support tools to reduce ticket volumes - Drive strict adherence to contractual SLAs for ticket resolution - Define and implement clear escalation processes and procedures to major issues or customer escalations - Leverage data to identify ticket trends, product challenges, and improvement opportunities to reduce ticket volumes - Manage team structure and costs to deliver within defined Cost to Serve parameters - Recruit, train, and retain high-quality support talent - Create clearly defined operating procedures, rapid onboarding processes, and career paths with a training and growth plan for employees Competencies Required: - Customer Centric Mindset - Technical Acumen - Strategic Leadership - Operational Execution - Analytical Mindset - Strong Communicator - People Leader - Support Tools Expertise Must Have: - 10+ years of experience in technical support, with 3+ years in a leadership role, preferably in a mission-critical SaaS or cloud software environment - Experience managing a cost budget - Proven track record building and leading global technical support teams for Fortune 500 companies - Proven experience defining and managing key support metrics using trend data - Hands-on experience with Salesforce Service Cloud and JIRA - Experience and desire to manage a North American located customer base Ideal: - Experience managing teams supporting ERP integrations, such as SAP and Oracle - Experience in an environment with a tiered premium support revenue model Nice to Have: - Certifications (e.g., ITIL, Salesforce Administrator, HDI-SCA) - Hands-on experience deploying AI agents and/or chatbots for support engagement,

A career at HARMAN Automotive offers you the opportunity to be part of a global, multi-disciplinary team dedicated to leveraging technology to drive innovation and shape the future. At HARMAN Automotive, we empower you to accelerate your career growth by engineering cutting-edge audio systems and integrated technology platforms that enhance the driving experience. By combining creativity, thorough research, and a collaborative spirit with design and engineering excellence, we are at the forefront of advancing in-vehicle infotainment, safety, efficiency, and enjoyment. As the Requirements and Change Management Lead, you will have a pivotal role in ensuring the successful development of our products by spearheading the effective management of product requirements and the change request process. Your responsibilities will include establishing and maintaining a disciplined approach to requirements management throughout the product development life cycle, from conception to final delivery. This role demands a deep understanding of product development methodology, exceptional leadership skills, and the ability to drive continuous process improvement. Your key responsibilities will involve driving requirements definition and development by overseeing the communication of product requirements based on market analysis and customer needs, implementing frameworks and processes to align requirements across development teams, and standardizing requirement handling across customer accounts. Additionally, you will lead change request management by developing and enforcing a robust change management process, ensuring proper documentation and communication of all requirement changes, and optimizing requirements and change management processes through process improvements and metrics monitoring. As a mentor and supervisor, you will guide a team of requirements analyst engineers or specialists, foster a collaborative team environment, and lead a high-performing team with expertise in B2B requirements management. Your role will also involve acting as the primary interface between sales, engineering, and program management teams, as well as driving transformation initiatives according to business needs and championing the adoption of new technologies and best practices. To be successful in this role, you should hold a Bachelor's degree in a relevant field (master's preferred) with at least 14 years of experience in program operations, B2B customer requirements management, or engineering change management, including 5+ years in leadership. Core competencies required include expertise in requirements management principles, methodologies, and tools, proficiency in change management framework and best practices, strong leadership and communication skills, excellent analytical and problem-solving abilities, and the capacity to drive organizational change and transformation. If you have experience with specific requirements management software, certifications in requirements engineering or change management, familiarity with agile development methodology, and fluency in Japanese or experience working with Japanese stakeholders, it would be considered a bonus. Key attributes that make you eligible for this role include proven leadership in B2B operations, expertise in process standardization and execution, strong stakeholder management skills, and technical and business acumen. At HARMAN Automotive, we offer a flexible work environment, employee discounts on premium Harman and Samsung products, extensive training opportunities through HARMAN University, competitive wellness benefits, tuition reimbursement, the Be Brilliant employee recognition and rewards program, and an inclusive work environment that values professional and personal development. Join us at HARMAN Automotive and be part of a dynamic team that is shaping the future of automotive technology.,

Job Description: At Rehlko, we have been meeting today's energy needs while strategically planning for tomorrow's demands for over a century. Since the inception of the Rehlko Automatic Power & Light, our innovative solutions have positioned us as a leader in energy resilience. Our diverse product range encompasses engines, generators, power conversion systems, UPS systems, EV components, microgrid controls, clean energy solutions, and more, catering to a wide array of OEM, residential, industrial, and commercial clients. We prioritize global stability through reliable energy sources, the ability to harness energy independently, and the pursuit of sustainable clean energy solutions. At Rehlko, our dedicated team members are the driving force behind our success, and we are committed to fostering a safe and sustainable work environment where safety is paramount for everyone. Join us in shaping a more energy-resilient world for a brighter future! Why You Will Love this Job: As a Purchasing Manager at Rehlko, you will play a pivotal role as a Sourcing/Commodity expert specializing in off-highway application engines for various commodities such as RM, Casting, Forging, Machining, and Proprietary components. Your responsibilities will include collaborating with global purchasing teams, transitioning engine product lines across regions, and focusing on strategic sourcing, localization, and supplier exits. You will drive Year on Year spend optimization by identifying opportunities, categorizing spend across value streams, and consolidating to mitigate external/supplier risks. Your role will involve building strategies to establish and develop supplier relationships globally and locally, leading supplier evaluations and selections, conducting competitive negotiations based on detailed cost analysis, and managing cost/spend effectively across all commodities. Additionally, you will work closely with cross-functional teams, oversee component development processes, ensure quality standards, and manage supplier contracts. This role requires strong communication skills, the ability to work in different time zones, and a willingness to travel as needed to support global teams. Qualifications: The ideal candidate for this role should hold an Engineering Graduate degree with experience in core Purchasing, Supply Chain, and production planning. A post-graduate qualification in engineering or management would be advantageous. You should have 12 to 14 years of relevant experience with no career gaps. Proficiency in IT tools such as MS Office and SAP is essential, along with industry knowledge in the manufacturing sector. Demonstrated negotiation skills, contracting expertise, and a strong business acumen are key requirements, along with knowledge of manufacturing processes, especially in Engine parts. Excellent time management, organizational skills, and effective written and verbal communication abilities are crucial for success in this role. You should also demonstrate technical acumen, the ability to perform cost assessments, and a willingness to learn new systems and procedures. About Us: Rehlko takes pride in its rich history of innovation and commitment to its employees and communities. Our Purpose of creating an energy-resilient world for a better future, along with our core Values of Curiosity, Trust, Pace, and Excellence, shape our organizational culture and interactions. To learn more about Rehlko, visit https://www.rehlko.com/who-we-are. In addition to investing in your professional development, we offer competitive benefits and compensation packages, including health, vision, dental, 401(k) with matching, and more. Our Values: - Curiosity: Seek, learn, share - Trust: Go farther together - Pace: Focus to go faster - Excellence: Find the win every day,

As a Content Lead for Motadata, you will be responsible for spearheading the strategy and execution of product and technical documentation for the growing suite of enterprise software products. Your passion for simplifying complex concepts, driving content excellence, and leading high-performing teams will be crucial in this strategic and hands-on leadership role. Your key responsibilities will include defining and implementing documentation strategy across multiple product lines, establishing and maintaining content standards, collaborating with various teams to capture technical insights, and developing a wide range of content such as user guides, knowledge bases, API documentation, technical blogs, and more. You will also ensure that the content is searchable, up-to-date, and aligned with product releases, as well as manage CMS/documentation tools like Confluence, Git, and Markdown. To excel in this role, you should have at least 8 years of experience in technical content development, with at least 2 years in a leadership role. Experience in handling documentation for complex enterprise software products, strong technical acumen, proficiency with content tools like Confluence, Git, Markdown, and collaborative workflows, and the ability to work in Agile, fast-paced product-led environments are essential. Exposure to ITSM, DevOps, Observability, or Automation domains, experience with DITA/XML, API docs, or static site generators, familiarity with analytics for content performance evaluation and optimization, and involvement in technical marketing or enablement content development are considered bonus points. Motadata offers you the opportunity to shape the documentation strategy for innovative enterprise platforms and build a center of content excellence. You will be part of a dynamic, cross-functional work culture where clarity, quality, and creativity are the core values. If you believe you have the right fit for this role, we encourage you to apply now and be a part of Motadata's journey towards content excellence and innovation. Learn more about us at www.motadata.com.,

As part of the growing Cardiac Business team, you will drive market expansion by closely working with dealers or distributors representing top-tier cardiac stents and balloons. Your key responsibilities will include building and maintaining strong relationships with key cardiac therapy stakeholders, achieving targets through structured territory planning and customer engagement, providing technical product knowledge and training, and delivering market insights to support the development of sales strategies. We are looking for candidates with a background in cardiac therapy, currently in a role such as Therapy Manager, Key Accounts Manager, or Medical Representative focusing solely on cardiac products. Strong communication skills and technical acumen are essential for this role. This is a full-time position with benefits including cell phone reimbursement, health insurance, and Provident Fund. Proficiency in English is preferred, and a willingness to travel up to 25% is also preferred. The work location is in person.,

As the AI Business Solutions Consulting Practice Manager (M6) for EMEA/Asia at Microsoft, you play a crucial role in the strategic Solution Area AI Business Solutions by integrating Modern Work and Business Applications portfolios. Reporting directly to the Regional AI Business Solutions Leader, with a dotted line to the GDC (Global Delivery Center) Site Leader, your primary responsibility is to build and lead a regional consulting team comprising Solution Architects, Project Managers, and Consultants. It is your accountability to ensure technical excellence in AI solutions, drive customer business outcomes, and maintain operational rigor while providing organizational and thought leadership. Your core responsibilities include maintaining strong technical depth in AI Business Solutions, promoting technical innovation, and aligning regional initiatives with global standards. You will oversee solution design, engineering methodologies, and the development of reusable assets to maximize efficiency and impact. Championing the creation and reuse of intellectual property and solution accelerators, you ensure best practices are leveraged and scaled across projects. Fostering a customer-centric culture to deliver measurable business results is essential. You will maintain strong stakeholder relationships, incorporate Voice of the Customer feedback, and serve as an executive sponsor for key accounts. Additionally, you will oversee AI Business Solutions consulting portfolio performance, manage delivery of cross-functional projects, and ensure resource and capacity management to balance demand effectively. Your role also involves ensuring strict adherence to Microsoft's standards and policies, implementing governance controls, managing delivery risks, and driving ongoing improvements in delivery methodologies. People leadership is a key aspect of your position, where you will lead and mentor a diverse regional team, attract high-performing talent, and build an inclusive team culture. In terms of qualifications, you are required to have a Bachelor's Degree in Computer Science, Engineering, or a related field, along with 20+ years of relevant work experience, including 8+ years of team leadership or people management experience with direct reports. Additional qualifications such as technical acumen in Microsoft solutions, leadership skills, and a results-oriented approach are highly valued. As a leader at Microsoft, embodying the company's values of integrity, accountability, and a growth mindset is essential in all interactions and responsibilities.,

The Sales Manager position at our client, a leading manufacturer of diesel & gas generator sets, presents an exciting opportunity for candidates experienced in heavy machinery sales and project sales. As a Sales Manager, you will play a crucial role in expanding market share, managing the complete sales lifecycle, and cultivating new business opportunities within key industries such as construction, manufacturing, data centers, healthcare, and infrastructure. Our client takes pride in their engineering excellence, reliability, and long-lasting partnerships, and is seeking a dedicated sales professional to join their team and drive growth to the next level. The ideal candidate will have a background in technical or project-based sales, a proactive approach to client engagement, and a desire to build a long-term career with a stable and growing organization. Key Responsibilities: - Develop and implement effective sales strategies to achieve sales targets in domestic and international territories. - Drive the entire sales process from lead generation to contract negotiation and deal closure. - Specialize in high-value project sales, providing customized DG solutions to meet complex client specifications. - Identify and cultivate new business opportunities within key industries. - Build and maintain strong relationships with key clients, EPC contractors, consultants, and channel partners. - Conduct technical presentations and product demonstrations to showcase the value and reliability of our DG sets. - Perform market analysis to stay informed about industry trends and competitor activities. - Collaborate closely with internal teams to ensure seamless project execution and superior customer satisfaction. - Represent the company at industry events to enhance brand visibility. - Prepare sales reports, forecasts, and pipeline analysis for senior management. Qualifications and Experience: Required: - Bachelor's degree in Mechanical/Electrical Engineering, Business Administration, or a related field. - 5-7 years of proven B2B sales experience in heavy machinery, diesel generator sets, or industrial project sales. - Demonstrated ability to meet and exceed sales quotas. - Willingness to travel domestically and internationally. Preferred: - Experience in international sales. - Established network of contacts in relevant industries. - Proficiency with CRM software. - Fluency in a second language is a plus. Skills and Competencies: - Technical Acumen. - Consultative Sales Approach. - Relationship Building. - Negotiation Skills. - Self-Motivation. - Resilience. What We Offer: - Competitive salary with performance-based incentives. - Career progression opportunities. - Supportive work culture. - Comprehensive benefits package.,

As a Sales Executive in our company, you will be at the forefront of empowering educators and content creators to launch their own branded app and embark on their digital journey. Your role will be instrumental in enabling these individuals to transition into the digital space seamlessly, expand their reach, and achieve new milestones. By assisting them in scaling their businesses, you will directly contribute to their success and drive significant change in the digital transformation landscape. The ideal candidate for this position should possess 1-3 years of experience in direct sales, with a preference for B2B sales experience in SaaS or technology sectors. You must exhibit excellent communication skills, influencer abilities, and an engaging personality. A performer mindset with a clear focus on both short-term and long-term goals is essential for success in this role. Your responsibilities will include end-to-end sales activities, from lead generation to conversion, with a primary focus on selling our app to educators and content creators. You will be required to conduct product demos that highlight the benefits of our app in facilitating digital growth, content sharing, and expanding reach. Building and nurturing relationships with customers through effective communication and empathy will be crucial in establishing trust and driving sales. To excel in this role, you must have a passion for sales, a drive to achieve incentives, and a track record of exceeding targets. Proficiency in CRM software and other sales-related tools is necessary to effectively manage customer interactions and sales processes. Additionally, a basic understanding of technology, particularly SaaS products, is preferred to enhance your sales expertise. Your success in this position will be measured by your ability to maintain a strong meeting-to-conversion ratio, exceed sales targets, earn incentives, and contribute to the overall growth of the company. By utilizing your sales expertise and customer-centric approach, you will play a pivotal role in driving impactful change and facilitating digital transformation for educators and content creators.,

As a Technical Program Manager at Google, you will leverage your technical background to oversee intricate, multi-faceted projects from inception to completion. Your role will involve strategizing with stakeholders to outline project needs, assess potential risks, oversee project timelines, and maintain transparent communication with diverse team members across the organization. You will excel in articulating your team's analyses and recommendations to executives while engaging in technical discussions with engineers regarding product development trade-offs. In the realm of Google Search, we are revolutionizing the way information is sought and accessed across various platforms and locations. To achieve this, we must tackle intricate engineering hurdles, expand our infrastructure, and uphold a universally accessible and valuable user experience that individuals worldwide depend on. By becoming a part of the Search team, you will have the chance to leave a significant mark on billions of individuals globally. Your responsibilities will include collaborating on projects that span multiple teams, fostering cross-functional relationships, working closely with key stakeholders from different areas such as product/program, engineering, legal, finance, etc. to define core system requirements, oversee their implementation, identify risks and dependencies, and formulate mitigation strategies. You will be tasked with managing platforms or horizontal initiatives, navigating through uncertainties, and influencing teams towards positive outcomes.,

The Sales Engineer position at our company in Hosur is a full-time on-site role where you will play a crucial role in providing technical support to both our sales team and customers. Your primary responsibilities will include assisting in the formulation of sales strategies, offering technical expertise to clients, and ensuring customer satisfaction by delivering effective technical solutions. Your day-to-day tasks will involve working closely with the sales team throughout the sales process, addressing and resolving technical issues as they arise, and guaranteeing that the solutions provided meet the needs and expectations of our customers. Your ability to communicate effectively, both internally and externally, will be essential in this role, as you will be expected to present technical solutions in a clear and understandable manner. To excel in this position, you should possess a combination of Sales Engineering and Technical Support skills, along with a proven track record in sales. Strong problem-solving abilities, technical proficiency, and the capacity to work autonomously as well as part of a team are key attributes we are looking for in potential candidates. Additionally, a relevant degree or certification in engineering or a related field would be advantageous, and any prior experience in the technical solutions industry will be considered a valuable asset. If you are someone who thrives in a dynamic and challenging environment, possesses excellent communication and customer service skills, and is keen on making a significant impact in the sales and technical support domain, we encourage you to apply for this exciting opportunity.,

As a Customer Success Manager, you will work closely with our customers to enhance their experience and drive retention, renewals, adoption, customer satisfaction, and growth. Your role is crucial in maintaining strong relationships with our hotel and hospitality partners, leveraging both your exceptional relationship management skills and technical acumen to ensure successful outcomes throughout the customer lifecycle. You will play a key role in strategizing for the accounts you manage, utilizing internal resources effectively to achieve desired results and acting as the main point of contact for all matters related to Cendyn within your assigned customer portfolio. Your responsibilities will include managing a portfolio of accounts, establishing and nurturing long-term business relationships with customers, guiding them from onboarding through renewal, and implementing proactive engagement strategies to drive product adoption, training, renewals, and revenue growth. Developing and maintaining Account Plans for each customer will be essential to ensure proactive management and alignment with company goals. Monitoring customer KPIs such as platform usage, settings, and sentiment will be crucial to maintaining the health of customer relationships, with regular Business Reviews conducted to share insights, set goals, consult on optimal product usage, and plan partnership development. In addition, you will serve as an escalation point for issue resolution, ensuring timely and proactive resolution of issues, identifying at-risk renewals, and implementing tailored remediation plans. Collaboration with internal teams such as Sales, Product Management, Services, and Support will be necessary to advocate for the customer and provide a seamless experience. Maintaining accurate account data, logging tasks and activities, and tracking opportunities in the CRM system, Salesforce, will be part of your daily routine, along with communicating key account information to internal stakeholders. Your role will also involve leading customer webinars and educational sessions to support ongoing product adoption and proficiency, providing customers with updates and guidance on new features and enhancements, and promoting satisfaction and loyalty by understanding business needs and consulting to achieve their objectives. Strong analytical, problem-solving, and communication skills will be vital along with excellent organizational skills, attention to detail, and the ability to translate complex client needs into actionable strategies. To qualify for this position, you should have proven experience in Customer Success, Account Management, or a related field, preferably within a similar industry or market. A minimum of 2-3 years of experience in Customer Success or Account Management within a global SaaS or enterprise software environment is preferred, with a focus on handling large, strategic customers. Demonstrated expertise in change management, driving business optimization initiatives, and establishing relationships with stakeholders at all levels is essential. Proficiency in CRM tools, data analytics, and the Microsoft Suite is advantageous, along with a Bachelor's degree in Business, Marketing, or a related field. Advanced degrees or relevant certifications are a plus. The work timings for this role are Monday through Friday from 12 PM to 9 PM IST, with flexibility to adjust the schedule to collaborate with global teams. This role will be in a hybrid mode, requiring at least 1 to 2 days of work from the office in Gurugram or Hyderabad based on customer and business needs. Please note that this job description may evolve over time to align with the changing needs of the role. Please note that this job description is not exhaustive and may be subject to changes in duties and responsibilities as needed. Your flexibility and adaptability to evolving requirements are appreciated.,

StoreDaDa is a next-generation eCommerce platform incubated by WebCastle, a leading technology and digital solutions provider with a global presence. As part of WebCastle's vision to revolutionize the eCommerce landscape, StoreDaDa is being developed to empower businesses with scalable, tech-driven solutions tailored for diverse markets. We are looking for a dynamic and strategic Head of Sales and Operations to spearhead the business growth and operational efficiency of StoreDaDa. This role is ideal for an experienced professional with a solid background in IT/eCommerce sales and multi-functional operations leadership. Your role will be pivotal in boosting revenue growth, streamlining internal systems, enhancing customer satisfaction, and ensuring the platform's success in both the Indian and international markets. Your responsibilities will include: - Business Development & Market Expansion: Identifying and leveraging growth opportunities in the Indian and international eCommerce markets, analyzing market trends, customer behavior, and competition to devise effective go-to-market strategies, and collaborating with marketing to enhance brand visibility and generate quality leads. - Sales Leadership: Mentoring the sales team to achieve revenue targets, designing and executing sales strategies for domestic and global markets, and nurturing relationships with key clients, partners, and stakeholders to drive business growth. - Operational Management: Supervising daily operations across various departments such as Sales, Technology, Customer Support, and Logistics, ensuring operational workflows align with strategic objectives, monitoring KPIs, and implementing improvement practices to enhance productivity and service delivery. - Technology Integration & Product Oversight: Ensuring seamless integration of StoreDaDa's technological stack with sales and customer service processes, coordinating with product and engineering teams to maintain product performance, and overseeing customer onboarding processes for a user-friendly experience. - Customer Success & Retention: Leading initiatives to enhance customer acquisition, engagement, and retention, analyzing customer feedback for service improvement, and advocating for customer needs to influence product enhancements. - Brand Strategy & Market Positioning: Collaborating with leadership and marketing teams to strengthen StoreDaDa's brand positioning in the eCommerce industry, representing the company at industry events and partnerships to expand market presence and brand trust. Required Skills & Qualifications: - Excellent Communication: Strong verbal and written communication skills to inspire and lead cross-functional teams. - IT Sales Expertise: Demonstrated success in IT/eCommerce sales with a focus on revenue growth and market expansion. - Technical Acumen: Proficiency in technology, including IT stacks, APIs, cloud infrastructure, and eCommerce platforms. - Operational Excellence: Experience in managing operations with a focus on process optimization, scalability, and customer satisfaction. - Leadership & Team Management: Strong leadership skills in building and retaining high-performance teams. - Strategic Thinking: Ability to translate business goals into actionable strategies and execute them efficiently in a dynamic environment. Preferred Experience: - 8+ years in IT/eCommerce sales and operations. - Experience in international market expansion and cross-border commerce. - Exposure to startup or high-growth environments is advantageous. If you are interested in this exciting opportunity, please send your resume to silpa@webcastle.in.,

AdTech Project Manager About the Role: We are seeking a highly motivated and experienced individual to join our team as an AdTech Project Lead/Manager. In this role, you will be instrumental in driving the successful execution of our AdTech initiatives, specifically driving day-to-day operations. You will work closely with Stakeholders (Client side), cross-functional teams including operations, quality and other support functions to deliver innovative advertising technology solutions that meet business objectives and enhance user experience. Key Responsibilities Project Management: Lead the planning, execution, and delivery of complex AdTech projects, ensuring the business goals as per the SLAs are met. Stakeholder Management: Serve as the primary point of contact for project stakeholders, managing expectations, communicating progress, and resolving issues effectively. Requirements Gathering & Analysis: Collaborate with internal POCs to define clear project requirements, user stories, and acceptance criteria for any expectations from the Client. Technical Understanding: Develop a deep understanding of our AdTech stack and industry trends to effectively communicate technical concepts to non-technical stakeholders and vice versa. Risk Management: Identify, assess, and mitigate project risks, developing contingency plans to ensure project continuity. Cross-functional Collaboration: Foster strong relationships and ensure seamless coordination between stakeholders and internal teams . Reporting & Communication: Provide regular, transparent updates on project status, key metrics, and challenges to leadership and relevant teams. Qualifications Required: 10+ years of experience in project management, within the AdTech industry. Strong understanding of the digital advertising ecosystem (e.g., SSPs, DSPs, Ad Servers, DMPs, programmatic buying, ad exchanges). Excellent communication, negotiation, and interpersonal skills. Bachelors degree in computer science, Engineering, Business, or a related field. Preferred : Experience with any development experience (.net, HTML, JS) and advertising (any sell- side, buy-side platforms). Familiarity with data analytics and reporting tools relevant to AdTech. Experience working in a fast-paced, high-growth environment. Key Skills: AdTech Domain Expertise (SSP, DSP) Cross-functional Leadership Problem-Solving & Decision Making Data Analysis Technical Acumen Communication & Presentation Show more Show less

The company culture at our organization is centered around fostering innovation and collaboration among employees to build breakthrough solutions together. Each day, we focus on laying the groundwork for the future and creating an inclusive workplace that values diversity, promotes flexibility, and is dedicated to purpose-driven work. We provide a supportive and nurturing team environment that prioritizes continuous learning and development, acknowledges individual contributions, and offers a range of benefits for you to select from. Join us now! As a hands-on Product Manager, we are looking for someone with a strong technical background and a deep interest in data engineering to drive the enhancement of our data foundation capabilities. In this role, you will collaborate closely with engineering, architecture, design, and go-to-market teams to outline product requirements, set roadmap priorities, and deliver impactful services that empower the BDC platform. Your approach should be customer-centric, execution-oriented, and collaborative to ensure the delivery of valuable outcomes for both internal and external stakeholders. SAP is a global company that empowers over 400,000 customers worldwide to work more efficiently and leverage business insights effectively. Initially recognized for its leadership in enterprise resource planning (ERP) software, SAP has transformed into a frontrunner in end-to-end business application software and associated services encompassing database management, analytics, intelligent technologies, and experience management. With a cloud-based infrastructure serving 200 million users and a workforce exceeding 100,000 employees worldwide, we are committed to our purpose and future goals, fostering a culture of collaboration and personal growth. Whether it's connecting industries, individuals, or platforms, we strive to ensure that every challenge finds a fitting solution. At SAP, we innovate collectively. Our commitment to inclusion is evident in SAP's culture, emphasis on well-being, and adaptable work arrangements, ensuring that everyone, irrespective of their background, feels valued and can perform at their best. We firmly believe that our company is enriched by the diverse skills and attributes that each individual brings, and we invest in our employees to instill confidence and unleash their full potential. Our vision is centered on nurturing all talents and contributing to a fairer and more inclusive world. SAP takes pride in being an equal opportunity workplace and an affirmative action employer. We uphold the principles of Equal Employment Opportunity and offer accessibility support to candidates with physical and/or mental disabilities. If you are interested in pursuing a career at SAP and require accommodation or special assistance to navigate our application process, please reach out to the Recruiting Operations Team through the provided email addresses as per your region. SAP is dedicated to creating an equitable and diverse workforce, and we are committed to providing reasonable accommodations for all individuals. Join us on our journey to build a better future, together. (Note: Requisition ID, Work Area, Expected Travel, Career Status, and other details are mentioned below the job description and are not included in the final text as per the provided instructions.),

You will be responsible for managing client relationships, including those directly involved with the clients" operations. Your main focus will be on business development, aiming to build a million-dollar portfolio within the assigned account scope. This will involve the entire Opportunity Management cycle from prospecting to closing deals. You will need to identify business opportunities, present concepts to clients, and influence them to give additional business based on your demonstrated capability and past performance. Your role will also involve conducting research, mapping accounts and competitors, delivering client presentations, estimating efforts, preparing proposals, and negotiating deals. Collaboration with the Delivery Manager will be essential to address any people or infrastructure-related issues that may affect project delivery for specific clients. You will need to manage multiple projects for clients that may involve different delivery managers or resources from various competency units. Driving revenues from Go-to-market solutions sponsored by the business unit will be a key responsibility. You will work closely with Solutions Leaders to create customized solution pitches for target accounts and ensure the successful delivery of these solutions. Account Planning and Governance will be under your purview, requiring you to plan, sell, deliver, and manage all client management processes effectively. In terms of work experience, you should have at least 10 years of experience in sales, relationship management, or account management. Experience in managing a business worth $4 - $6 million in a global context is preferred. Knowledge of project, operations, and maintenance services specific to the Hi-tech industry is essential. Strong expertise in engineering services sales and business development, along with hands-on experience in proposal creation and leading cross-functional teams, is required. You should possess strong leadership, interpersonal, communication, and presentation skills, as well as the ability to manage complex sales processes. Proficiency in sales and executive management presentations, networking, relationship-building, and written/verbal communication is crucial. Experience in using customer relationship management software, working with global delivery models, and collaborating with dispersed solution teams is advantageous. An educational background in Engineering at the Bachelor's level is required, with a preference for a Master's degree or MBA. Formal training or experience in program management, negotiations, and strategic selling will be beneficial for this role. Additionally, having a motivated, self-starting attitude, the ability to forge relationships and build trust, and a strong technical acumen will contribute to your success in this position.,

As a Business Development Representative (BDR) specializing in B2B IT sales, you will play a vital role in identifying new business opportunities, establishing strong relationships with key decision-makers across various industries, and driving revenue growth through the sale of IT products and services. Your deep understanding of B2B sales cycles, adept prospecting skills, and enthusiasm for delivering innovative IT solutions will be crucial for success in this position. Your responsibilities will include prospecting and lead generation activities, such as cold calling, emailing, networking, and utilizing social media platforms to target B2B clients. By conducting thorough market research and staying abreast of industry trends and competitor activities, you will be able to identify and capitalize on new sales opportunities effectively. Client engagement is a key aspect of your role, involving the cultivation of strong relationships with CIOs, CTOs, IT managers, and other decision-makers to gain insight into their business requirements and position appropriate IT solutions. You will manage the sales pipeline meticulously, from initial contact to deal closure, ensuring timely follow-up and accurate documentation through CRM systems. Demonstrating an in-depth knowledge of the company's IT products and services, you will effectively communicate their value propositions to potential clients. Your proficiency in delivering compelling product demos, presentations, and proposals tailored to meet the specific needs of B2B clients will be instrumental in driving sales growth. Collaboration with sales and marketing teams is essential to align business development strategies, share market insights, and enhance lead generation techniques. You will also support senior sales professionals in contract negotiations and deal closures, working towards achieving or surpassing monthly, quarterly, and annual sales targets. To be successful in this role, you should possess a Bachelor's degree in Business, Marketing, IT, or a related field, along with 2 to 5 years of experience in B2B IT sales or business development. Your track record of success in B2B sales within IT services, software, hardware, or technology solutions, combined with excellent communication skills, technical acumen, proficiency in CRM platforms, and the ability to qualify prospects and close high-value deals, will be critical assets for excelling in this position.,

The Incident Response Analyst in the computer security incident response team is responsible for developing and executing standards, procedures, and processes to uncover, resist, and recover from security incidents. This position is ideal for an early career analyst looking to learn and grow in the cybersecurity field. Technical acumen, passion, and determination will be key attributes highlighted during the interview process. Key Responsibilities The Incident Response Analyst fulfills the following tasks: - Responds to computer security incidents following the incident response policy and procedures. - Provides technical guidance to first responders for handling cybersecurity incidents. - Offers timely updates to relevant stakeholders and decision-makers. - Communicates investigation findings to business units to enhance the cybersecurity posture. - Validates and maintains incident response plans and processes to address potential threats. - Analyzes data for management reporting and metrics. - Assesses the impact of new threats and communicates risks to detection engineering functions. - Conducts root-cause analysis, documents findings, and participates in root-cause elimination activities as required. - Triage incidents, assess risk, perform real-time analysis, and manage workload during investigations. - Creates runbooks for frequently occurring incidents to automate or assist with the resolution. Preferred Qualifications A successful Incident Response Analyst candidate will possess the following qualifications: - Bachelor's Degree in Business, Technology, Computer Science, or related field preferred, or equivalent experience such as BE/BTech, BS, or MA in computer science, information security, or related field. - Minimum of 5 years of experience in incident response. - Familiarity with incident response frameworks and methodologies like NIST 800-61 and MITRE ATT&CK. - Experience with incident response tools and technologies, including SIEM, forensics, and threat intelligence tools is beneficial. - Experience with reporting and communicating incident details, improving incident response processes, and recovering from security incidents is advantageous. Minimum Qualifications Knowledge and Skills Candidates will be evaluated based on their ability to perform duties while demonstrating the necessary skills and competencies to excel in the role, including: - Effective communication of complex technical issues in an easily understood, authoritative, and actionable manner. - Understanding of organizational mission, values, goals, and consistent application of this knowledge. - Strong decision-making capabilities and the ability to influence others. - Team-focused mentality and ability to work effectively with diverse stakeholders. - Strong problem-solving and troubleshooting skills. All applicants must complete pre-employment onboarding requirements, including background checks, drug screens, and motor vehicle records searches, as required by law. Certifications Contact Compensation Work Environment/Physical Demands Typical office environment Competencies ITS: Information Technology Service Job Grade 004 By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and provide innovative solutions for clients.,

The Associate Director SaaS Product Implementation & Training for the APAC region is responsible for overseeing the regional supply chain consulting team and ensuring the successful deployment and adoption of SaaS solutions in various industries. As a strong leader, you will manage a team of Implementation Consultants, engage with enterprise clients, and customize implementation and training strategies for the APAC market. Additionally, you will be involved in customer implementations as needed. The ideal candidate will possess extensive experience in SaaS implementations, enterprise software deployment, stakeholder management, and a deep understanding of the APAC business landscape. Key Responsibilities APAC Team Leadership & Regional Management Lead, mentor, and manage the team of Implementation Consultants in APAC, ensuring excellence in regional execution. Develop and implement best practices for SaaS implementations and training programs tailored to the APAC market. Monitor team performance, customer satisfaction, and implementation KPIs to drive continuous improvement. Adapt implementation methodologies and customer onboarding strategies to align with local business cultures and regulations in APAC countries. Foster a high-performance culture and support ongoing professional development for the team. SaaS Product Implementation & Customer Onboarding Oversee and execute end-to-end SaaS product implementations for mid-to-enterprise clients in the APAC region. Collaborate with customer stakeholders to gather business requirements, define implementation goals, and manage system configurations, data migrations, and integrations. Ensure smooth transitions during go-live phases and address any risks related to system adoption. Serve as an escalation point for complex technical and implementation challenges. Customer Training & Enablement (APAC Focused) Design and deliver localized training programs tailored to diverse markets within APAC. Conduct live virtual and in-person training sessions to ensure high engagement across different learning styles. Develop and maintain regional training materials customized for local regulatory and compliance considerations. Collect customer feedback and continuously enhance training approaches based on regional user needs. Project & Stakeholder Management Develop detailed project plans for multiple APAC customers to ensure successful implementations. Act as the primary point of contact for regional stakeholders, including enterprise customers, partners, and internal teams. Coordinate across multiple time zones to align with global implementation teams and proactively communicate project status, risks, and mitigation plans. Collaborate with channel partners and resellers in APAC to facilitate smooth SaaS deployments. Process Optimization & Regional Adaptation Continuously refine implementation and training methodologies to align with APAC business norms and customer expectations. Implement automation tools and streamlined workflows to enhance deployment efficiency. Ensure compliance with data security, privacy regulations, and industry-specific standards (e.g., GDPR, PDPA, CCPA, ISO 27001). Analyze customer adoption metrics to improve regional implementation strategies. Customer Success & Retention in APAC Drive high levels of customer satisfaction and engagement across the APAC region. Identify adoption challenges specific to the region and proactively mitigate risks of customer churn. Collect APAC-specific customer insights and relay feedback to product and development teams for localized improvements. Collaborate with Account Managers and Customer Success teams to identify upsell and expansion opportunities. Qualifications & Experience Required: - 10-15+ years of experience in SaaS product implementation, training, or customer success. - 7+ years of experience managing regional or global implementation teams. - Proven ability to lead multi-country teams in APAC with cultural awareness and market knowledge. - Experience working with mid-market and enterprise clients in SaaS software deployment. - Strong knowledge of enterprise software implementation methodologies, system configurations, data migrations, and integrations. - Excellent communication skills in English, proficiency in additional APAC languages preferred. - Strong project management skills and experience with tools like Jira, Asana, or Smartsheet. - Willingness to travel within APAC as required. Preferred: - Experience implementing various enterprise SaaS solutions. - Project management certification such as PMP, PMI-ACP, etc. - Knowledge of APAC compliance, privacy laws, and localization challenges for SaaS software. - Experience collaborating with channel partners, system integrators, or resellers in APAC. Key Competencies & Skills - Leadership & Team Management - Customer Relationship Management - Technical Acumen - Training & Facilitation - Project Management - Process Improvement - Business Acumen Benefits & Perks - Competitive salary and performance-based bonuses. - Health, dental, and vision insurance. - APAC-specific benefits like travel allowances, remote work flexibility, and wellness programs. - Professional development and certification sponsorship. - Retirement plans with employer match. - Work-from-home and hybrid options. - Paid time off, local holidays, and work-life balance initiatives. Why Join Us This role presents an exciting leadership opportunity to drive SaaS implementations in the dynamic APAC market. If you are passionate about customer success, process excellence, and regional team leadership, we look forward to hearing from you!,

About Us Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. Were a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. Were profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Opportunity We are seeking a highly motivated and outcome-oriented Lead Product Manager to drive product strategy and execution for key product areas at Hiver. This is a hands-on leadership role where you will be leading a team of Product Managers and simultaneously owning critical Individual Contributor (IC) product initiatives end-to-end. You will play a pivotal role in shaping the product strategy, defining and delivering high-impact features, and ensuring they meet both customer needs and business goals. As a product lead in a fast-paced startup, you are expected to be customer-obsessed, data-informed, and excited about advocating product growth strategies to company leadership while following up with demonstrable results. Your ideas and approaches will need to have enough conviction, data, and projected benefits to influence senior stakeholders across teams such as Engineering, Support, Customer Success, Marketing, and Sales. What you will be working on Customer-Centric Problem Solving: Identify and prioritize problems to solve by deeply understanding customer pain points and stakeholder needs. Your selections will be driven by well-articulated problem statements and innovative solutions backed by thorough market and competitive research. Product Definition & Delivery: Craft product specifications that start with the "why," ensuring they are comprehensive yet concise and readable. Collaborate seamlessly with architects, engineers, and designers to successfully ship the product. Take full ownership of scope, schedule, and quality. Validate outcomes and iterate rapidly. Beyond Feature Building: Recognize that success in B2B products is not just about adding capabilities. They are about driving business impact. Work closely with marketing, support, growth and customer success teams to maximize reach and implement changes that increase signups, conversions and adoption. Leadership and Team Development: Manage and mentor Product Managers. Foster a collaborative and innovative environment. Guide PMs through the product lifecycle and ensure efficient team performance. Stakeholder Communication: Communicate product goals, and progress to stakeholders. Present product updates clearly and compellingly. Influence product decisions and translate technical concepts for all audiences. What are we looking for Experience: 8+ years of overall experience in Software tech or a product-driven environment, with at least 2 years in a role leading a team of product managers in a B2B SaaS organization. Growth Mindset & Analytical Skills: Demonstrated success in growth-oriented projects requiring experimentation, iteration, and strong analytical skills. Proficiency in leveraging analytics tools, customer feedback, and success signals to drive product improvements is critical. A proven track record of building and scaling products that meet user needs and business goals. Intuitive Design: Ability to develop simple and intuitive user experiences for self-serve products like Hiver. You should be a tech craftsperson with an eye for detail. Technical Acumen: Previous experience in technology roles is essential. You must possess a strong understanding of technology platforms, integrations, and system design to collaborate effectively with engineering architects and leads. Show more Show less

About the Role Scope Manage and provide technical support to the engineering team across multiple initiatives. Develop new approaches to solve ambiguous problems identified across the software development lifecycle. Sphere of Influence Leads multiple cross-functional project teams. Balances strategic and tactical focus. Influences cross-functional teams effectively. Ensures engineering teams execute efficiently and effectively, addressing issues that arise. Provides thought leadership to promote re-use and develop scalable patterns. Offers solutions for routine and moderately complex technical problems, escalating issues when appropriate. Frequently interacts with supervisors, peer group managers, and senior management. Delivery Evaluates new technologies and participates in decision-making considering multiple factors. Manages building enhancements within existing software architecture, occasionally suggesting improvements. Provides solutions for routine and moderately complex technical problems. Applies and maintains knowledge of current and emerging technologies in specialized areas. Comfortable with learning and optimizing every part of the infrastructure/technology stack. Communicates and coordinates with project teams, partners, and stakeholders. Stays current with new technologies via formal training and self-directed education. Accountable for executing technology projects, including support/maintenance releases and major products. Leadership Influences and articulates a vision for customers and products. Aligns a wide variety of cross-functional stakeholders to strategy, vision, and roadmap. Leads by influence to drive results across multiple teams. Effectively addresses objections and concerns independently. Seeks differing perspectives and commits to decisions once made. Looks for continuous opportunities to improve business or process. Communicates and presents effectively to a wide variety of stakeholders. Accountable for technical delivery across multiple projects/products, assisting project leads in removing impediments. People Management Demonstrates leadership skills for tactical or junior-level teams. Ensures team delivers on expectations with clear goals aligned to team OKRs. Sets goals for talent development and diversity, demonstrating progress. Identifies development areas and provides timely feedback and coaching. Attracts and develops top talent while maintaining a high standard for the team. Provides guidance and direction, ensuring focus on the most important priorities. About You Strong Technical Acumen: Deep technical expertise, capable of providing hands-on support, developing new solutions, and evaluating technologies. Proven Leadership & Influence: Leads cross-functional teams through influence, articulates a clear vision, and aligns stakeholders to strategy and roadmap. Strategic and Tactical Balance: Maintains both a strategic outlook and tactical execution to ensure efficient delivery. Exceptional Communication Skills: Outstanding communication (oral, written, interpersonal) with the ability to explain complex technical concepts to non-technical audiences. Accountable for Delivery: Holds responsibility for successful execution of technology projects, including support, maintenance, and releases. People-Centric Leader: Focuses on recruiting, developing, coaching, and motivating teams, setting clear goals, and providing constructive feedback. Problem-Solver & Process Improver: Identifies business/process improvements, offers technical solutions, and escalates complex issues when necessary. Continuous Learner: Stays updated with new technologies through formal and self-directed learning.

As a Senior Business Intelligence Consultant at Capco, a global technology and management consulting firm, you will be an integral part of the Data Analytics team, focused on delivering high-quality data solutions within the Investment Banking sector. Your role will involve leveraging your expertise in data visualization, dashboard development, and data management to provide actionable insights that meet the operational needs of stakeholders across the organization. Key Responsibilities: - Data Transformation: Identify, extract, transform, and load data from various sources to deliver clean and useful data for analytical and reporting purposes. - Data Asset Management: Manage data assets to ensure they align with the bank's strategic objectives and support business intelligence processes effectively. - Data Visualisation/Dashboard Development: Create clear and meaningful visualizations by translating complex data sets into interactive dashboards using tools like Tableau, Looker, and Power BI. - Model Training: Train and deploy Machine Learning models to enhance data analysis processes. - Collaboration with Operations Teams: Work closely with operational teams to understand their unique data requirements and provide tailored solutions to address their challenges. - Stakeholder Engagement & Management: Engage with stakeholders at all levels to effectively communicate findings and insights in an authentic manner. - Continuous Improvement: Stay updated on industry trends and best practices in business intelligence and data visualization to enhance processes and outcomes. - Documentation and Reporting: Maintain detailed documentation of BI solutions and processes to facilitate future enhancements and keep stakeholders informed. Key Skills & Expertise: - Proficiency in BI tools such as Tableau, Looker, and Power BI to create meaningful dashboards and reports. - Strong experience in data wrangling, ETL processes, and data management to deliver high-quality data for analysis. - Analytical skills to interpret complex data sets and identify key trends and insights. - Technical acumen in SQL, Python, data warehousing, and Google Cloud solutions. - Knowledge of investment banking industry operations, data needs, and regulatory environment to translate insights into effective BI solutions. - Proven track record in stakeholder management, problem-solving, and team collaboration within an agile environment. Join Capco to make an impact, grow your career, and be part of a diverse and inclusive culture that values creativity and innovation.,

As a Business Development Representative (BDR) specializing in B2B IT sales, you will play a pivotal role in driving revenue growth by identifying new business opportunities and fostering relationships with key decision-makers across various industries. Your responsibilities will include prospecting and lead generation through cold calling, emailing, networking, and social media, with a focus on B2B clients. You will be required to conduct market research to analyze industry trends, identify sales opportunities, and stay informed about competitor activities. Building strong relationships with CIOs, CTOs, IT managers, and other decision-makers is crucial to understanding their business needs and positioning relevant IT solutions effectively. Managing the sales pipeline, from initial contact to deal closure, will be a key part of your role, including timely follow-up and documentation using CRM systems. Demonstrating a deep understanding of the company's IT products and services, and effectively communicating their value propositions to prospective clients is essential. You will be responsible for preparing and delivering compelling product demos, presentations, and proposals tailored to the specific needs of B2B clients. Collaborating closely with sales and marketing teams to align on business development strategies, share market insights, and refine lead generation techniques will also be part of your responsibilities. Assisting in contract negotiation and deal closure, in collaboration with senior sales professionals, will be expected. Meeting or exceeding monthly, quarterly, and annual sales targets, and providing regular updates on sales activities and results to management will also be a key performance indicator in this role. To qualify for this position, you must hold a Bachelor's degree in Business, Marketing, IT, or a related field, with 2 to 5 years of experience in B2B IT sales or business development. Proven success in B2B sales, particularly within IT services, software, hardware, or technology solutions, is required. Strong communication skills, both verbal and written, along with the ability to influence and negotiate with senior stakeholders, are essential. A solid understanding of IT solutions such as cloud services, SaaS, cybersecurity, network infrastructure, or IT consulting services is necessary. Familiarity with CRM platforms like Salesforce, Zoho CRM, or HubSpot to manage leads and track sales performance is preferred. Additionally, a strong ability to qualify prospects and close high-value deals will be advantageous in this role.,