Technical Account Manager (TAM) - Multi-cloud

Role Overview: As a Senior Principal Technical Account Manager at Oracle Customer Success Services (CSS), you will play a crucial role in driving customer success by leveraging your expertise in cloud infrastructure and customer relationship management. Your responsibilities will include designing and implementing scalable, secure cloud architectures, leading cloud migrations, maintaining strategic customer relationships, and collaborating with cross-functional teams to ensure customer satisfaction and trust. Your role will be instrumental in the growth strategy of the team, requiring extensive knowledge of Oracle Cloud Infrastructure (OCI) and other cloud platforms. Key Responsibilities: - Design and implement scalable, secure cloud architectures, including complex network designs - Lead cloud migrations, lift-and-shift strategies, and third-party system integrations - Build, secure, and manage cloud environments, ensuring compliance and governance - Manage enterprise-level customer relationships, ensuring satisfaction and trust - Collaborate with cross-functional teams to resolve issues, share updates, and ensure customer success - Conduct strategic planning sessions with key stakeholders - Assess existing IT landscapes and document technical requirements with a business-centric view - Develop and maintain a deep understanding of Oracle Cloud Infrastructure (OCI) architecture and components Qualifications & Skills: Mandatory: - 15+ years of experience in cloud infrastructure with strong exposure to customer relationship management - Expertise in Oracle Cloud Infrastructure (OCI) architecture, components, and services - Hands-on knowledge of AWS, Azure, GCP, and experience with IaaS/PaaS solutions across these platforms - Proven ability to design and implement scalable, secure cloud architectures - Professional certifications in OCI, AWS, Azure, or GCP (preferred) Good-to-Have: - Experience with cloud migration, lift-and-shift strategies, and third-party system integrations - Strong background in enterprise architecture, with the ability to align business, application, and technology layers - Proficiency in assessing existing IT landscapes and documenting technical requirements with a business-centric view - Capability to build, secure, and manage cloud environments while ensuring compliance and governance Additional Company Details (if present): Oracle is a world leader in cloud solutions, leveraging tomorrow's technology to address today's challenges. With a history of over 40 years, Oracle continues to thrive by operating with integrity and partnering with industry leaders across various sectors. The company is committed to fostering an inclusive workforce that promotes opportunities for all employees. Oracle offers competitive benefits, flexible medical, life insurance, and retirement options, and supports volunteer programs to encourage giving back to communities. Accessibility assistance or accommodation for disabilities is provided throughout the employment process, demonstrating Oracle's commitment to inclusivity.,