8 Technical Ability Jobs

Would you like to join a dynamic, sophisticated, and expanding Security team at a leading SaaS company Zendesk is seeking a dedicated Senior Threat Monitoring and Response Engineer with strong communication and analytical skills to contribute to their Threat Hunting and Incident Response initiatives. This role involves a combination of technical proficiency, attention to detail, ability to connect disparate data points, and collaboration within a distributed team environment. As part of Zendesk's Threat Monitoring & Response Team, you will be involved in the development and implementation of processes and tools to swiftly and effectively respond to identified threats targeting Zendesk and its customers. Collaboration with the Security Engineering teams is crucial to ensure the deployment of appropriate tools and techniques for monitoring and detecting threats to the Zendesk platform. Your responsibilities will include assisting in the development of Threat Hunting processes, participating in threat hunting exercises, staying informed about new threats, analyzing attacker tactics, managing cyber security investigations, contributing to automation and orchestration, partnering with the security engineering team, participating in an on-call rotation, engaging with the cyber security community, aiding in the design of Threat Monitoring & Response operations, mentoring junior staff, and embracing change and challenges. To be successful in this role, you should possess: - 3+ years of information security response and investigation experience - 2+ years of experience in a global cloud-based environment - Proficiency in a scripting language - Experience briefing customers on cyber threats Preferred qualifications include security certifications like CISSP or SANS, involvement in information sharing organizations or security user groups, automation skills with Python 3, and system engineering experience. Zendesk, known for building software to enhance customer relationships, serves over 100,000 paid customer accounts globally. With operations across various regions, Zendesk values community engagement through initiatives like the Zendesk Neighbor Foundation. Zendesk is committed to providing an inclusive and fulfilling work environment through a hybrid working model that combines onsite collaboration and remote flexibility. Candidates must be physically located in Karnataka or Maharashtra for this role. If you require accommodations due to a disability, Zendesk is dedicated to making reasonable arrangements in compliance with federal and state laws. For any accommodation needs during the application process, please contact peopleandplaces@zendesk.com. Join Zendesk's mission to bring peace to customer service chaos and become part of a team that values connection, collaboration, and innovation.,

You should have a minimum educational qualification of XII / Graduate and possess 5-8 years of experience in the Distillery industry. It is essential to have technical and hands-on practical ability, with prior experience in alcohol production being imperative. You must have a good understanding of all aspects of the ENA process, including Milling, Fermentation, Distillation, Evaporation, Decanters, Dryers, Boilers, and Water Treatment. A positive attitude, a team player mindset, and a willingness to go the extra mile are crucial attributes for this role. Flexibility to work floating or alternating shifts when required is necessary. You should be able to work independently, maintaining safety and quality standards. Strong mechanical aptitude, adherence to standard operating procedures, and quality guidelines are key requirements. Advanced critical thinking and troubleshooting skills are essential. Proficiency in English for effective communication within the team and external departments is mandatory. Attention to detail, especially concerning quality standards and compliance systems, is critical. Basic computer operation and data entry skills are also expected. Your responsibilities will include following the Evaporation Process through DCS and ensuring smooth production operations while maintaining quality standards. Operating the DCS for the Evaporation plant to regulate gravity and various parameters according to company norms is a key task. Adherence to Standard Operating Procedures for plant start-up, shut down, cleaning, and batching is crucial. You will be required to monitor and adjust the DCS based on sample results, maintain accurate logs, and communicate effectively with the incoming shift operators. Collaborating with maintenance for mechanical issues, notifying supervisors of production problems, and completing assigned tasks are part of your duties. You may be called in for overtime work occasionally and are expected to participate in safety programs and ongoing training sessions. Following all safety procedures and carrying out any other responsibilities assigned by the Supervisor are also essential aspects of this role.,

As an Interior Designer, you will be responsible for utilizing your excellent knowledge of 3D software to design exhibition stalls, 3D objects, and various other design elements. Your role will involve showcasing a good sense of visual aesthetics, expertise in layout, color, lighting, materials selection, and custom furniture. You will be expected to work on projects ranging from small to large scale, with a complete client-centric approach and the ability to work both independently and in a team. Your responsibilities will include ideation and brainstorming for projects, understanding project execution technically, determining client goals and project requirements, and undertaking design projects from concept to completion. You will create designs for stalls, booths, displays, product mock-ups, and more, while meeting clients to translate their ideas into designs. In addition, you will be involved in creating mood boards, producing architectural drawings, researching materials, and managing project schedules. To excel in this role, you must possess a Bachelor's degree in interior design or a related field, along with at least 2 years of experience in decorating interior spaces and designing exhibition stalls. Strong software skills in 3D Max, V-ray, Autocad, and SketchUp are essential. You should be highly creative, imaginative, and artistic, with excellent communication skills to convey your artistic vision effectively. Being flexible, adaptive, and willing to learn, as well as having good organizational skills and the ability to work under time constraints, are crucial qualities for this role. You will also need to stay updated on industry trends and best practices, provide design solutions based on costs and feasibility, and ensure that projects meet design, safety, and budget specifications. This is a full-time, permanent position with benefits such as leave encashment. The job location is Rajkot, Gujarat, and the application deadline is 31/07/2025, with an expected start date of 01/08/2025. The role may require fixed shifts and weekend availability, making it essential for you to be ready to work extended hours when necessary. If you are passionate about interior design, possess the required skills and qualifications, and are eager to contribute creatively to a dynamic team, we encourage you to apply for this exciting opportunity.,

As an Interior Designer, you will be responsible for utilizing your expertise in 3D software to design exhibition stalls, 3D objects, and various installations. A successful candidate must possess a keen sense of visual aesthetics and be proficient in layout, color schemes, lighting, material selection, and custom furniture design. Your role will involve independent conceptualization and the ability to cater to clients" specific requirements with a client-centric approach. To excel in this role, you should be flexible, adaptive, and committed to continuous learning. Working effectively under time constraints and meeting deadlines will be crucial. Proficiency in software such as 3D Max, V-ray, Autocad, and SketchUp is essential. You will collaborate with a team and work independently, demonstrating good organizational skills and a high level of creativity. Key Responsibilities: - Brainstorm and ideate on projects of varying scales - Understand project production requirements and execute tasks efficiently - Interpret client goals and project requirements - Design and execute projects from concept to completion, either individually or as part of a team - Create designs for exhibitions, product displays, and stalls based on client needs - Translate client ideas into design concepts and finalized displays - Develop timelines for project completion and create mood boards to present design visions - Produce architectural drawings and detail plans using relevant software - Research and select materials and products for projects - Coordinate with designers, decorators, architects, and constructors - Stay updated on industry trends, changes, and best practices - Offer design solutions considering costs, feasibility, and brand requirements - Inspect ongoing work to ensure adherence to design plans and client goals - Evaluate completed projects to confirm client satisfaction and goal achievement - Analyze blueprints to ensure compliance with design, safety, and budget criteria - Recommend operational changes to enhance construction efficiency This is a full-time, permanent position with benefits including leave encashment. The ideal candidate should have a Bachelor's degree in interior design or a related field, along with at least 2 years of experience in interior decorating. A proactive approach, excellent communication skills, and the ability to adapt to client needs are essential for success in this role. If you are a creative, detail-oriented individual with a passion for interior design, we encourage you to apply. The application deadline is 31/07/2025, and the expected start date is 01/08/2025. The job is located in Rajkot, Gujarat, and requires weekend availability with fixed shifts.,

As a Market Manager/Assistant Market Manager in the Hotel Contracting department for our client in the Travel Industry, you will be responsible for contracting relevant hotels on dynamic rates and inventory, primarily through channel manager connectivity. Your key duties will include securing and negotiating competitive rates and inventory to meet the company's sales objectives, monitoring hotel partner pricing and availability, developing strong relationships with partners at both property and chain level, and soliciting promo offers from partners to support merchandising activities. Additionally, you will provide technical support to hotel partners, analyze market data to identify sales opportunities, and handle customer service issues efficiently. To be successful in this role, you should ideally possess an undergraduate degree in a related field and have 5 to 7 years of experience in OTAs, hotel sales, or account management within the travel industry. Proficiency in Microsoft Excel, Word, and PowerPoint is essential, along with excellent analytical skills, strong communication and interpersonal abilities, and effective negotiation skills. You should have a proven track record of meeting or exceeding targets, be able to work independently, and demonstrate flexibility in managing changing priorities and travel demands. This role requires a high level of technical expertise, operational experience with channel managers, and a willingness to travel up to 70% of the time to meet business needs. If you are someone who thrives in a dynamic and fast-paced environment, possesses exceptional communication and organizational skills, and is passionate about delivering exceptional customer experiences, we would love to hear from you. Join our team and play a key role in driving business growth and success in the competitive travel industry.,

As a candidate, you will undergo an interview process that encompasses various aspects such as problem-solving, technical proficiency, communication skills, and relevant experience. The interview will be structured to evaluate your capabilities in these areas thoroughly. Your problem-solving skills will be assessed to gauge your ability to analyze and resolve complex issues efficiently. Additionally, your technical acumen will be a focal point to determine your proficiency in relevant technologies and tools. Communication skills will also be evaluated to ensure you can effectively convey information and collaborate with team members. Furthermore, your relevant experience will be explored to understand how it aligns with the requirements of the role. Be prepared to discuss your achievements, projects, and previous roles in detail during the interview process.,

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsofts products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Are you a Leader who likes to engage CxOs during crisis situations Do you have mastery in leading during ambiguous situations Can you influence beyond boundaries to drive complex Customer outcomes Does Executive communications come naturally to you As the Area Support Leader (ASL) you are responsible for Area crisis response, acting on behalf of Microsoft Executives in crisis events, key customer escalation management, and ensuring customer confidence in Microsoft support and crisis response. You will liaise and triage between the customers and Senior Leaders across organizations within Microsoft, serving as the Areas trusted advisor and partner, consulting with relevant teams and customers to drive systemic improvement in customer health and resiliency. The ASL role is designed to strengthen resiliency for customers and the Area overall. As such, the ASL role requires technical ability, understanding of operational health, and the ability to manage relationships effectively when there is ambiguity, uncertainty, and pressure. The ASL should be able to converse with technical leaders in engineering and the CSA community in the CSU and be able to review components during and post customer events to avoid repeat. The ASL should exhibit executive maturity, executive presence (confidence, communications, control), impact and influence, and leadership in ambiguity. This role is flexible in that you can work up to 50% from home. Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Crisis Management Crisis Response: The ASL is responsible for coordinating crisis response during high impact service incidents. They are the Incident Commander within their Area Crisis Coordination Group (CCG), triaging and coordinating between stakeholders, reducing confusion, and instilling confidence during and after a crisis. Crisis Readiness: The ASL role requires a deep understanding of Microsoft Crisis Response processes and resources, as well as completion of Crisis Response and Field Drills training content. The ASL will need to execute on various tasks throughout the crisis lifecycle, including readiness, response, and recovery Consulting and Advising: In preparation for any future crisis, the ASL also serves as the Areas trusted advisor and partner, consulting with relevant v-teams, and customers to drive systemic improvement in customer health and resiliency Operational Health Improvement: The ASL is responsible for driving operational health improvement plans for selected customers and owning actions to prevent recurrence. Key Customer Escalation Management The ASL is responsible for managing Area executive escalations and restoring confidence with key customers. They participate in Root Cause Analysis (RCA) and Post Incident Reviews (PIR) for escalated events to fully understand the cause and the strategy to prevent recurrence and improve customer health and readiness. They may also preside over confidence engagements as the delegate for Microsoft executives, talking to the customer about why an issue occurred and how to prevent it from recurring. The ASL also provides consultative support for select customers in the same way that CE&S leadership does through their account sponsorship, including driving systemic improvement in services health for key customers in their Area. They work with the customers account teams to ensure the customers architecture is as resilient as possible to minimize business impact. Systemic Issue Management The ASL is responsible for managing systemic issues that are creating dissatisfaction for customers. They work to ensure that systemic issues are captured, reported, and communicated. The ASL is uniquely positioned to observe the impact of systemic issues on key customers and to ensure that feedback is directed to the appropriate resources for management. The ASL will consult with relevant v-teams and customers to identify opportunities for process improvement and incorporate automation where necessary to increase efficiency and effectiveness of processes. They also oversee end-to-end governance across business functions and maintain documentation for flow, controls, underlying systems, and requirements as needed How You Do It Leadership in ambiguity: The ASL should be able to demonstrate leadership in ambiguous situations, with the ability to make decisions and approach challenging situations with a clear strategy. They should be able to problem-solve and collaborate with colleagues and be able to adapt to changing circumstances. Executive presence: The ASL should have a strong executive presence, with confidence, effective communication skills, and the ability to maintain control in challenging situations. They should be able to make a good impression and communicate confidence, while also seeking feedback and demonstrating strategic thinking. Relationship management: The ASL should have strong relationship management skills, with the ability to manage relationships effectively when there is ambiguity, uncertainty, and pressure. They should be able to build trust with stakeholders and pivot reactive support conversations into strategic conversations. Impact and influence: The ASL should be able to create influence strategies that cut across organizational boundaries to achieve broad business outcomes. They should be able to secure strategic alliances or partnerships to gain widespread support and enlist commitment by involving others early and often. Executive maturity: The ASL should exhibit executive maturity, with the ability to manage themselves and their relationships effectively when there is ambiguity, uncertainty, and pressure. They should be able to provide a voice of reason in chaotic situations or offer much-needed perspective in situations that are difficult or contentious, while remaining open to learning from others. Technical ability: The ASL should have a strong technical background and be able to understand and communicate technical concepts effectively. They should be able to converse with technical leaders in engineering and the CSA community in the CSU and be able to review components during and post-crisis scenarios to avoid repeat. Understanding of operational health: The ASL should have a deep understanding of operational health, both internally in the Microsoft ATU, and at the customer level. This will be key to unpicking crisis scenarios and driving systemic improvement in customer health and resiliency. Qualifications Preferred Crisis Management and C-Suite proven communication capabilities 16+ years technology industry, customer service, or related experience OR Bachelor's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience OR Master's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience OR equivalent experience. Required Cloud Technology Certification (minimum of Azure Fundamentals. M365 Fundamentals). 12+ years technology industry, customer service, or related experience OR Bachelor's Degree in technology, business, or related field AND 9+ years technology industry, customer service, or related experience OR Master's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience OR equivalent experience. Project or program management experience. Experience working with Microsoft products and services. Recommended higher certification levels such as Level 200 and 300 certifications in Microsoft Cloud Technologies. Reactive support experience preferred Knowledge and understanding of Microsoft Unified Deal Construction preferred ,

Job Overview: As a Service Advisor, you will be responsible for providing exceptional customer service and generating revenue by automotive service and repair work to customers. You will be the primary point of contact for customers, providing them with technical advice and guidance on their vehicle's service needs. The successful candidate must have strong technical ability, excellent communication skills, and a customer-focused approach. Key Responsibilities: 1. Attend customers and consult with them on their vehicle's service needs, providing technical advice and guidance on recommended repairs and maintenance. 2. Manage the service schedule, ensuring that all work is completed on time and to a high standard. 3. Generate revenue by service and repair work, and upselling additional services as required. 4. Maintain accurate and up-to-date records of all customer interactions and service work. 5. Ensure that customer satisfaction levels are high, and that customer complaints are addressed in a timely and effective manner. 6. Collaborate with the Service Manager and technicians to ensure that work is completed efficiently and to a high standard. Qualifications: 1. Experience in a similar role in the automotive industry, preferably in a dealership environment. 2. ITI/ B.Tech/ Diploma in Automobile is required. 3. Strong technical knowledge and ability, with experience in automotive service and repair work. 4. Excellent communication and interpersonal skills, with the ability to build rapport and relationships with customers. 5. Strong sales and negotiation skills, with the ability to upsell and promote service and repair work effectively.,