89 Techmahindra Jobs - Page 4

Chat Support Openings: Job Opportunity for International voice Support Hello! We're excited to share an excellent job opportunity with you: Position: International Customer Support voice we also have openings in voice, chat, and semi voice (Voice & Semi-Voice Process) Company: Top Multinational Company Location: Work from Office (Work Location Hitechcity) Key Highlights: Experience: Freshers and experienced candidates are welcome. A minimum of 8 months' international voice experience or 1 year of chat experience is preferred. Education: Open to graduates or undergraduates from any stream. Salary & Perks: Salary: For Chat Up to 5.4 LPA (based on experience and skills) Additional 20,000 loyalty bonus Performance-based incentives Two-way cab facility Excellent incentive structure Shifts: Rotational shifts, including night shifts. Role Responsibilities: Handle customer queries and complaints through voice and semi-voice channels. Deliver outstanding customer service to international clients. Maintain detailed records of interactions. Collaborate with internal teams to resolve issues effectively. Walk-In Details: Days: Monday to Saturday Time: 10:00 AM 4:00 PM Venue: Campusmarg, Siri towers, 3rd floor, Beside aster prime hospital, near ameerpet metro, ameerpet Please bring a Resume and aadhar card This is your chance to join a leading multinational company with fantastic growth opportunities! If you're ready to take the next step in your career, connect with our HR team or visit us during the walk-in timings. Warm regards, DilleshRao Founder & CEO, Campusmarg

. . Provide exceptional customer service to clients' customers . Resolve customer queries and concerns . Ensure customer satisfaction and loyalty . Work in Rotational Night Shifts . Work Location - Pune Magarpatta. . Required Candidate profile . . 10+2 & above with any 1+ yrs exp. . Graduates with any 1+ yrs exp. . Excellent Spoken English . Work in Night Shifts . Perks and benefits . Both ways pick n drop . incentives upto 5000

Hi, We are hiring for the Leading ITES Company for Supply Chain Sourcing and Procurement Role . Job description: 1-5 years in Sourcing,Procurement operations(PR to PO), Vendor Master Data Management and Procurement helpdesk Experience in leading sourcing projects, build and execute RFPs, evaluate responses Experience in indirect categories is added advantage( Eg. IT, Consulables, Construction materials, HR etc) Converting PR to PO, PO follow-ups in ERPs like SAP, Ariba Coordinate and execute bid clarification/management, conduct supplier negotiation Award contract to selected suppliers Reporting, analyzing and delivering spend results Spend analysis Timely escalations to all internal and external stake holders in case of a policy and procedure not followed Maintain quality, accuracy & Turnaround time (TAT) as per Service Level Agreement (SLA) Adherence to overall Service Delivery Requirements Liaises with client organization for any delivery requirement Develop strong working relationships with the entire supply chain team Identify and resolve exceptions Qualification • Bachelors Degree / or Post Graduate Skills 1) Excellent written and verbal communication skills 2) MS Office & Excel Skills 3) Customer centricity 4) Strong Team Player 5) Strong analytical skills 6) Result orientation Key Skills a) Any Graduate b) 1-5 years in Sourcing, Procurement operations(PR to PO) c) Experience in Vendor Master Data Management To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 316

Hi, We are hiring for the Leading ITES Company for Supply Chain Sourcing and Procurement Role . Job description: Minimum 7 years in Sourcing, Procurement operations(PR to PO), Vendor Master Data Management and Procurement helpdesk Experience in leading sourcing projects, build and execute RFPs, evaluate responses Experience in indirect categories is added advantage( Eg. IT, Consulables, Construction materials, HR etc) Converting PR to PO, PO follow-ups in ERPs like SAP, Ariba Coordinate and execute bid clarification/management, conduct supplier negotiation Award contract to selected suppliers Reporting, analyzing and delivering spend results Spend analysis Timely escalations to all internal and external stake holders in case of a policy and procedure not followed Maintain quality, accuracy & Turnaround time (TAT) as per Service Level Agreement (SLA) Adherence to overall Service Delivery Requirements Liaises with client organization for any delivery requirement Develop strong working relationships with the entire supply chain team Identify and resolve exceptions Qualification • Bachelors Degree / or Post Graduate Skills 1) Excellent written and verbal communication skills 2) MS Office & Excel Skills 3) Customer centricity 4) Strong Team Player 5) Strong analytical skills 6) Result orientation Key Skills a) Any Graduate b) Min 7 years in Sourcing, Procurement operations(PR to PO) c) Experience in Vendor Master Data Management To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 317

Hi, We are hiring for the ITES Company for Associate - Order to Cash Role. Job Description B.com/M.Com Freshers can Apply. Collecting payments and Securing revenue Applying fair credit practices and Posting receipts on time Managing an Accounts Receivable ledger and Accounts Receivable files Calculating, recording, inputting, or processing financial data. Preparing customer invoices based on accounting procedures Researching and investigating discrepancies in invoices to determine the accuracy of charges. Handling customer inquiries regarding billing issues Submitting daily reports to management on accounts receivable operations Processing credit memos and refunds Raising and sending invoices to customers Posting payments to customer accounts Tracking overdue invoices and following up on them Maintaining customer accounts Working with a billing system generating invoices Key Skills a) Graduate Fresher b) Knowledge of Indian GAAP WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 305 b) For Position in Gurgaon Search : Copy and Paste the link below https://outpace.in/job/associate-order-to-cash-2/

Hi, We are hiring for the Leading ITES Company for Associate/Sr Associate- Statutory Accounting Role. Job description: Minimum 1 years experience in the same domain is a mandate. 3+ years of relevant experience in Finance Shared Services, Audit & compliance activity Support preparation and reconcile USGAAP to statutory financials Support preparation and reconcile statutory financials to filed tax return Support preparation of data packs & reconciliation for local tax compliance Support collection, consolidation of documents & tracking of audit queries and driving to closer with external auditors. Support of TP / tax accounting/ tax compliance audits for tax and financial audits Contribute to the development of SOPs/desktop procedures & keep them up to date Desired Competencies (Technical/Behavioural Competency) CA Inter, B.Com, M.Com or similar. JDE / ERP or Hyperion experience. Prior experience with an energy service company Experience working in Statutory Audit, Statutory Accounting & Reporting Tax or TP Accounting with the ability to clearly communicate information in an easy to understand manner. Experience working in a matrics environment. Clear thinking / problem solving. Experience with financial systems / applications and strong with MS office applications. Accepting and adhering to high moral, ethical, and personal values in decisions, communications, actions and when dealing with others. Analytical skills to identify & resolve problems. Strong interpersonal and communication skills Computer skills Soft skills Customer Service focussed. Key Skills: a) Any Graduate b) Knowledge of US GAAP c) Min 1 Year Experience in Experience working in Statutory Audit, Statutory Accounting & Reporting Tax d) JDE / ERP or Hyperion experience To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 255

Hi, We are hiring for the Leading ITES Company for Associate - Transfer Pricing Role. Job description: Minimum 1 years experience as a Team Member in Transfer Pricing Manage end-to-end delivery of all Transfer Pricing related processes. Identify day-to-day issues and resolve them in consultation with the customer. Ensure all relevant controls concerning day-to-day activities are in place. Arrange for periodic training for the staff to be aware of the changes in the policies and procedures as well as customer-specific changes. Secondary Duties: Cultivate and maintain relations with all levels within BPO Operations to develop and drive Quality business operations. Develop strategic relations with customers and identify future opportunities. Work towards team building and achieving high productivity and accountability Desired Competencies (Technical/Behavioural Competency) The Business Process Lead is responsible for the preparation of the Transfer Pricing Documentation for complex entities and review team members work. Prepare and review the Transfer Pricing Workpapers and related activities. Provide support to any Transfer Pricing Documentation and Audit-related queries. Oversee and monitor Transfer Pricing Documentation activities performed. Experience in Accounting Automations and Writing Basic Macros Key Skills: a) Any Graduate b) Min 1 Year Experience in Transfer Pricing To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 253

Hi, We are hiring for leading ITES Company for Sr Associate-Procure to Pay Profile . Role & responsibilities: Minimum 3 years experience in Procure to Pay (PTP) Required. Managing day-to-day Accounts Payable operations. Efficiently processed vendor invoices and maintained up-to-date in the system. Performed Oracle batch payments & sent payment reports to clients. Prioritizing overdue invoice payments with necessary approvals. Invoice processing of PO and Non-PO invoices including domestic and forex invoices of USD and EUR. Reporting includes APIL report, SFDC report, Pending allocation count, Total Processing count report, etc. Preparing allocation and distributing IVLs according to country-specific users on a timely basis. Resolving Invoice errors and re-routing invoices to ERPs for payment. Handling queries from suppliers and managing escalation-related invoices. Working experience of SAP & Oracle ERPs. MRBR clearing and analysis report. Vendor reconciliation, vendor payments, client calls and queries, other monthly reporting In-depth knowledge of EMEA Tax Prior experience in SAP workflow Good Knowledge of MS Office (Excel, Outlook) Key Skills: a) Min 2 Years Exp in P2P (Procure to Pay) b) EMEA Tax Knowledge Preferred c) SAP Knowledge d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 195

Hi, We are hiring for Leading ITES Company QC Reviewer Analyst Role . Job Description: Minimum of 3 years relevant experience in Contact Center Quality monitoring operations Should have 6 months collections experience Weekly/Monthly/Quarterly reviews with management Auditing, Quality monitoring, Calibration for Calls (Inbound/ Outbound, Chat, Emails & Back-office activities with a good understanding of regulations) Provide coaching and mentoring to new and existing team members on an ongoing basis. Ensure that team members are adhering to call quality standards and practices by conducting regular call-monitoring checks Ensure that the team is adhering to the prescribed quality parameters To actively participate in providing feedback (positive and negative) Conduct team briefings and discussions on a regular basis Need to maintain all the Reports & MIS for the same. Knowledge of Contact center technology around Quality Monitoring Past call monitoring experience (preferred)Excellent telephone manner/interpersonal skills Competencies/Skills: Preparation of QC Plan Calibration with Client QC person Train operations team on QC fundamentals Daily Quality check on the specified number of samples/orders processed Daily updating of defect log based on external and internal QC data Daily / Weekly / Monthly Analysis of Defect log, Accuracy score, Root cause analysis, and preparation of Corrective / Preventive action plans on high hitters Follow up on Actions and work on closures Key Skills a) Overall 5 years of Contact centre experience b) Minimum of 1 year relevant experience in Contact Center Quality monitoring operations c) Auditing, Quality monitoring, Calibration for Calls d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Gurugram Search : Copy and Paste the link below https://outpace.in/job/qc-reviewer-analyst/

Hi, We are hiring for the Leading ITES Company for Quality Reviewer Supervisor Role. Job Description: Minimum 2 years of experience as a Processor with banking and mortgage knowledge. Validate the information received using existing guidelines Check document availability and order for missing documents Understanding job requirements and consistent delivery to set targets. Meet the required criteria for quality parameters. Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures. Possess effective problem-solving skills to ensure timely problem recognition and resolution. Receive inputs from multiple sources. Eye for detail while processing transactions. Analytical and problem-solving skills Client First concept, though the employee will not be interacting with the borrowers Requires organizational and time management skills to balance workload and meet deadlines. Technical/Functional Skills Excellent verbal & written communication skills Good analytical ability. Basic keyboard proficiency. Proficiency in MS Office usage Ability to validate the integrity of all data, viz a viz the systems, and update client systems with the correct information. Key Skills: a) Minimum 2 years of experience as a Processor with banking and mortgage knowledge b) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Gurugram Search : Copy and Paste the link below https://outpace.in/job/qc-reviewer-supervisor/

Hi, We are hiring for the Leading ITES Company for Accounts Receivable Role. Job Description: Collecting payments and Securing revenue Applying fair credit practices and Posting receipts on time Managing an Accounts Receivable ledger and Accounts Receivable files Calculating, recording, inputting, or processing financial data. Preparing customer invoices based on accounting procedures Researching and investigating discrepancies in invoices to determine the accuracy of charges. Handling customer inquiries regarding billing issues Submitting daily reports to management on accounts receivable operations Processing credit memos and refunds Raising and sending invoices to customers Posting payments to customer accounts Tracking overdue invoices and following up on them Maintaining customer accounts Working with a billing system generating invoices Key Skills: a) Minimum 1 year OTC Collection Experience is required b) B2B Collections Preferred c) Knowledge of OTC Cycle d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/accounts-receivable/

Hi, We are hiring for the ITES Company for OTC Billing Role. Job Description Need Minimum 1 year in OTC - Billing (Accounts Receivable) Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing and Meeting SLA Dashboard Reports Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included : managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling. Key Skills a) Need Minimum 1 year in OTC - Billing (Accounts Receivable) b) Knowledge of OTC Cycle c) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/otc-billing-2/

Hi, We are hiring for the ITES Company for Order To Cash (OTC) - Billing Role. Job Description Need Minimum 1 year in OTC - Collection Voice Process (Accounts Receivable) Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing Meeting SLA Dashboard Reports Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Skills Required • Excellent communication • Domain knowledge / Excellent skills in MS Office, especially MS Excel • MS Visio (Process Maps) • Customer Centricity / Effective delegation / Time management • Commitment for excellence /Team handling. Key Skills a) Minimum 1 year in OTC - Collection Voice Process Experience b) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/order-to-cash-otc-billing/

Hi We are hiring for the ITES Company for the Culture & Communication Trainer - V&A - Manager Role. *** Minimum 5 years of experience in Culture & Communication Training and V&A Domain *** Job Description: Develop and deliver engaging training programs tailored to the needs of learners, focusing on voice modulation, accent reduction, pronunciation improvement, US culture and written communication (e.g. email and chat etiquette etc.) Improving customer service skills including and not limited to empathy, active listening and problem solving to create a positive customer experience during every interaction in both B2B and B2C environment Conduct Training Need Analysis to understand performance gaps. Assess learners' current proficiency levels and identify areas for improvement through diagnostic evaluations and feedback. Create and utilize various training materials, including exercises, workshops, and multimedia resources, to facilitate effective learning and measure performance Provide one-on-one coaching and group sessions to address specific communication challenges and goals Conduct new hire interviews to funnel right resources for stakeholders Effectively interact with employees, stakeholders and clients at all levels of the organization, and work with a variety of people from diverse backgrounds Provide the necessary documentation and reporting for all classes facilitated Facilitate learning using effective presentation, facilitation, and coaching, via classroom, on-the-job, self-paced, web-conferencing programs, one-on-one, and other training delivery methods Stimulate and sustain learner motivation and engagement in training and coaching. Liaise with other departments such as Quality, Operations, IT, HR, etc. to ensure that training programs are implemented effectively Conduct client-specific training, as needed Demonstrate problem-solving and critical thinking skills with focus on issue resolution and customer satisfaction Demonstrate self-motivation and ability to work independently as well as contribute to cross-functional and global teams Show flexibility by being able to quickly adjust to frequent process and information changes Demonstrate emotional intelligence by handling work under pressure effectively Competency Requirements: Facilitation Skills Experience with classroom and virtual training platforms and tools. Knowledge of adult-learning principles and methodologies including classroom management, coaching, curriculum development, and/or lesson planning In depth knowledge of English phonetics, grammar, US culture and soft skill Intelligently use and manage Microsoft Office programs (Word, PowerPoint, Excel, Form), or similar applications in G Suite. Time-management & multi-tasking skills Extensive experience in Customer Service Qualification : Bachelors degree Exposure to US Culture TEFL/TESL certification or equivalent (Desired) Instructional Design Experience/Certification (Desired) To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 259