89 Techmahindra Jobs - Page 3

We Are Hiring For Leading IT MNC in Kolkata For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Associate Kolkata (Job Code # 245)

Hi, We are hiring for the ITES Company for Associate - Order to Cash Role. Job Description B.com/M.Com Freshers can Apply. Collecting payments and Securing revenue Applying fair credit practices and Posting receipts on time Managing an Accounts Receivable ledger and Accounts Receivable files Calculating, recording, inputting, or processing financial data. Preparing customer invoices based on accounting procedures Researching and investigating discrepancies in invoices to determine the accuracy of charges. Handling customer inquiries regarding billing issues Submitting daily reports to management on accounts receivable operations Processing credit memos and refunds Raising and sending invoices to customers Posting payments to customer accounts Tracking overdue invoices and following up on them Maintaining customer accounts Working with a billing system generating invoices Key Skills a) Graduate Fresher b) Knowledge of Indian GAAP WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 305 b) For Position in Gurgaon Search : Copy and Paste the link below https://outpace.in/job/associate-order-to-cash-2/

Hi, We are hiring for the ITES Company for OTC Billing Role. Job Description Need Minimum 1 year in OTC - Billing (Accounts Receivable) Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing and Meeting SLA Dashboard Reports Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included : managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling. Key Skills a) Need Minimum 1 year in OTC - Billing (Accounts Receivable) b) Knowledge of OTC Cycle c) Any Graduate For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/otc-billing-2/

Hi, We are hiring for the Leading ITES Company for Accounts Receivable Role. Job Description: Collecting payments and Securing revenue Applying fair credit practices and Posting receipts on time Managing an Accounts Receivable ledger and Accounts Receivable files Calculating, recording, inputting, or processing financial data. Preparing customer invoices based on accounting procedures Researching and investigating discrepancies in invoices to determine the accuracy of charges. Handling customer inquiries regarding billing issues Submitting daily reports to management on accounts receivable operations Processing credit memos and refunds Raising and sending invoices to customers Posting payments to customer accounts Tracking overdue invoices and following up on them Maintaining customer accounts Working with a billing system generating invoices Key Skills: a) Minimum 1 year OTC Collection Experience is required b) B2B Collections Preferred c) Knowledge of OTC Cycle d) Any Graduate For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/accounts-receivable/

Hi, We are hiring for leading ITES Company for Sr Associate-Procure to Pay Profile . Role & responsibilities: Minimum 3 years experience in Procure to Pay (PTP) Required. Managing day-to-day Accounts Payable operations. Efficiently processed vendor invoices and maintained up-to-date in the system. Performed Oracle batch payments & sent payment reports to clients. Prioritizing overdue invoice payments with necessary approvals. Invoice processing of PO and Non-PO invoices including domestic and forex invoices of USD and EUR. Reporting includes APIL report, SFDC report, Pending allocation count, Total Processing count report, etc. Preparing allocation and distributing IVLs according to country-specific users on a timely basis. Resolving Invoice errors and re-routing invoices to ERPs for payment. Handling queries from suppliers and managing escalation-related invoices. Working experience of SAP & Oracle ERPs. MRBR clearing and analysis report. Vendor reconciliation, vendor payments, client calls and queries, other monthly reporting In-depth knowledge of EMEA Tax Prior experience in SAP workflow Good Knowledge of MS Office (Excel, Outlook) Key Skills: a) Min 2 Years Exp in P2P (Procure to Pay) b) EMEA Tax Knowledge Preferred c) SAP Knowledge d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 195

Hi, We are hiring for the ITES Company for Order To Cash (OTC) - Billing Role. Job Description Need Minimum 1 year in OTC - Collection Voice Process (Accounts Receivable) Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing Meeting SLA Dashboard Reports Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Skills Required • Excellent communication • Domain knowledge / Excellent skills in MS Office, especially MS Excel • MS Visio (Process Maps) • Customer Centricity / Effective delegation / Time management • Commitment for excellence /Team handling. Key Skills a) Minimum 1 year in OTC - Collection Voice Process Experience b) Any Graduate For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/order-to-cash-otc-billing/

Hi , We are hiring for the ITES Company for Record to Report (RTR) Taxation Role. *Note - CA & CPA Qualified will be added Advantage Job description: Minimum 3-5 years of experience in taxation *Tax Compliance*: Prepare and lodge individual and corporate tax returns, fringe benefits tax returns, and goods and services tax returns. *Tax Planning*: Provide tax planning advice to clients, including advice on tax-effective structures and strategies. *Tax Advisory*: Provide technical tax guidance and support to clients on various tax matters, including income tax, capital gains tax, and stamp duty. *Client Management*: Develop and maintain strong relationships with clients, identifying opportunities to provide additional services and grow revenue. *Team Collaboration*: Work closely with other team members to deliver taxation services and contribute to the growth and development of the team. Requirements *Qualifications*: Bachelor's degree in Commerce, Accounting, or related field; CA or CPA. *Technical Skills*: Strong knowledge of Australian taxation laws and regulations; proficiency in tax softwares *Soft Skills*: Excellent communication, analytical, and problem-solving skills; ability to work effectively in a team environment. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 267

Hi, We are hiring for the ITES Company for UK Taxation Manager Role. Job Description Extraction of VAT payable and receivable data from SAP. Preparing and posting VAT/Tax related Journals in SAP. transfer the balance of VAT sub ledger balance into final VAT account. Preparation, filing and payment of VAT returns. VAT packages for Tax consultant as well as for Tax authority (government). Responsible to manage month end VAT/Tax job stream/Batch run. Responsible for Reconciling month end VAT/Tax accounts. Performing monthly/quarterly VAT compliance tasks for European countries. Work with regional and global controllers, senior finance, Corporate Tax and other members globally on all VAT-related matters. Provide VAT audit support and work with in-house VAT team based in various locations for VAT compliance for Europe region. Coordination with auditors and tax authorities. Liaison with internal and external VAT auditors. Ability to deal with international indirect tax issues and projects in a multi-tasking environment and multi-national organization. Confidence in using financial reporting systems, with proficiency in Microsoft Excel to extract analyse and reconcile data and work with IT where needed on VAT flows. Invoices and other documentation reviews to check the correct VAT treatment. Ensure continuous improvement of controls and management of VAT risks. Excellent analytical, conceptual thinking and creative problem-solving skills, Good organizational skills, with the ability to prioritize time effectively to manage multiple business requests and assignments with a high degree of autonomy and accountability for results. Provide Audit support and explanation of significant variances on monthly financials. Well-versed in creating process maps, SOPs, SIPOC, FMEA & process controls. Hands on experience in SAP ECC ERP system (Mandatory) Responsible to perform Pre-validations before final submission into HFM tool and resolve all blockings if any. Confidence in using financial reporting systems, with proficiency in Microsoft Excel to extract analyse and reconcile data and work with IT where needed. Provide audit support and coordination with auditors. Using knowledge of Sarbanes Oxley (SOX) laws and compliance, coordinate the controls in place in corporate finance and ensure they are adhered to. Need to ensure all Metrics, KPI;s and SLA are green and without any noise from the customer. Need to have calls with Financial controllers to discuss the potential issues if any. Month end decks need to be prepared on time. Prepare the most complex of the journals and balance sheet recs. Should have working knowledge of the process and able to support and guide the team in right direction. Should be able to coach and guide the people and helpful for career growth. Challenge the status quo, with a drive for continuous improvement and the ability to implement change. Through review and a continuous improvement approach, proactively identify areas for improvement, automation and streamlining. Key Skills a) Hands on experience in SAP ECC ERP system (Mandatory) b) Knowledge of VAT c) Knowledge of UK Taxation To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/uk-taxation-manager/

Hi, We are hiring for the ITES Company for Procure to Pay Role. Job Description Minimum 1-year experience in Procure to Pay (PTP) Required. Efficiently processed vendor invoices and maintained up-to-date in the system. Performed Oracle batch payments & sent payment reports to clients. Prioritizing overdue invoice payments with necessary approvals. Identifying invoice errors & deviations and taking necessary corrective actions. Processed employee expense claims and paid timely. Updated and recorded vendor files and statements. Resolved supplier's queries and questions, create supplier and employee setup in Oracle System. Reconcile processed invoices to ensure 100% accuracy by verifying entries and comparing system reports to balances. Verifying and processing PO and non-PO invoices for manual vendors. Resolving Invoice errors and re-routing invoices to ERPs for payment. Handling queries from suppliers and managing escalation-related invoices. Reconciling vendor statements & clearing GRNI file. Weekly interaction with clients to discuss & resolve major vendor accounts issues. Maintaining & presenting varies reports to management &client. Working experience of SAP & Oracle ERPs. Complete knowledge of Invoice processing in SAP Detailed understanding of 3-way match, 2-way match PO, and Non-PO invoices In-depth knowledge of EMEA Tax Prior experience in SAP workflow Good Knowledge of MS Office (Excel, Outlook) Skill: a) Detailed understanding of 3-way match, 2-way match PO, and Non-PO invoices b) In-depth knowledge of EMEA Tax c) Complete knowledge of Invoice processing in SAP d) Working experience of SAP & Oracle ERPs Preferred Skills: a) Minimum 1-year experience in Procure to Pay (PTP). b) Good Understanding of 3-way match, 2-way match PO, and Non-PO invoices c) In-depth knowledge of EMEA Tax d) Working experience of SAP & Oracle ERPs e) Any Graduate WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Gurgaon Search : Copy and Paste the link below : https://outpace.in/job/procure-to-pay-2/

Hi , We are hiring for the ITES Company for Procurement : Master Data Management Role. Job description : Minimum 1.5 year experience in FAO ERP System: SAP ECC Good communication- written and verbal; Good Domain knowledge in Accounting; Basic knowledge in MS Office, especially MS Excel, MS Word, PPT Organizational and time-management skills Ability to work with little supervision and meet tight deadlines Open to All Shifts Hard Working/Willingness to stretch Sense of responsibility initiative and high quality work standards Resourcefulness/Problem Solving/Self-Starter Workflow systems : Knowledge of SNOW etc MDM handling ; Accounting Ops: Finance Master Data Creation & Maintenance of WBS/ Project definition Manage Chart of accounts (COA) Creation/Modification/ Implementation (GL Codes/Cost Center/profit Center/Customer/Partner/Vendor, etc.) Enable the Users to Optimize the System Capabilities Understand General Ledger sub-ledger data flow Ability to work under pressure/stretched deadlines Good Oral & Written Communication skills in order to handle the client queries Required Skills : a) Minimum 1 year experience in FAO b) Experience of ERP System: SAP ECC To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Gurgaon Search : Copy and Paste the link below https://outpace.in/job/procurement-master-data-management/

Chat Support Openings: Job Opportunity for International Customer Support Hello! We're excited to share an excellent job opportunity with you: Position: International Customer Support chat Process we also have openings in voice, chat, and semi voice (Voice & Semi-Voice Process) Company: Top Multinational Company Location: Work from Office (Work Location Hitechcity) Key Highlights: Experience: Freshers and experienced candidates are welcome. A minimum of 8 months' international voice experience or 1 year of chat experience is preferred. Education: Open to graduates or undergraduates from any stream. Salary & Perks: Salary: For Chat Up to 4.4 LPA (based on experience and skills) Additional 20,000 loyalty bonus Performance-based incentives Two-way cab facility Excellent incentive structure Shifts: Rotational shifts, including night shifts. Role Responsibilities: Handle customer queries and complaints through voice and semi-voice channels. Deliver outstanding customer service to international clients. Maintain detailed records of interactions. Collaborate with internal teams to resolve issues effectively. Walk-In Details: Days: Monday to Saturday Time: 10:00 AM 4:00 PM Venue: Campusmarg, Siri towers, 3rd floor, Beside aster prime hospital, near ameerpet metro, ameerpet Please bring a Resume and aadhar card This is your chance to join a leading multinational company with fantastic growth opportunities! If you're ready to take the next step in your career, connect with our HR team or visit us during the walk-in timings. Warm regards, DilleshRao Founder & CEO, Campusmarg

Chat Support Openings: Job Opportunity for International voice Support Hello! We're excited to share an excellent job opportunity with you: Position: International Customer Support voice we also have openings in voice, chat, and semi voice (Voice & Semi-Voice Process) Company: Top Multinational Company Location: Work from Office (Work Location Hitechcity) Key Highlights: Experience: Freshers and experienced candidates are welcome. A minimum of 6 months' international voice experience or 1 year of chat experience is preferred. Education: Open to graduates or undergraduates from any stream. Salary & Perks: Salary: For Chat Up to 5.4 LPA (based on experience and skills) Additional 20,000 loyalty bonus Performance-based incentives Two-way cab facility Excellent incentive structure Shifts: Rotational shifts, including night shifts. Role Responsibilities: Handle customer queries and complaints through voice and semi-voice channels. Deliver outstanding customer service to international clients. Maintain detailed records of interactions. Collaborate with internal teams to resolve issues effectively. Walk-In Details: Days: Monday to Saturday Time: 10:00 AM 4:00 PM Venue: Campusmarg, Siri towers, 3rd floor, Beside aster prime hospital, near ameerpet metro, ameerpet Please bring a Resume and aadhar card This is your chance to join a leading multinational company with fantastic growth opportunities! If you're ready to take the next step in your career, connect with our HR team or visit us during the walk-in timings. Warm regards, DilleshRao Founder & CEO, Campusmarg

Hi, We are hiring for the ITES Company for Procure to Pay Role. Job Description 1- 3 years of experience in FnA domain in P2P (Accounts payable) Ownership of daily P2P transactional processing within deadline, timely highlight challenges / issues for guidance, daily reporting Functional working experience in ERPs like SAP / S4 Hana preferred Good Analytical Skills Skills a)Experience in Accounts payables processing ,Vendor invoice processing b)MS office skills c)Basic communication skills Preferred Skills: a) Minimum 1 year Experience in AP - PTP Processing b) Working experience in ERPs like SAP / S4 Hana c) Experience of Vendor invoice processing d) Any Graduate WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 391

Hi, We are hiring for the Leading ITES Company for Chinese/Korean/Japanese Language Expert Role . Job description: Posting POS and INV transactions in the system. Inventory and POS (point of sale) is the process where Distributors upload their merchandising stock and daily, they report their sales done. Preparation and delivery of different type of reports. Reports are generated daily for forecasting and revenue results. Analysis and execution of claims through a specific tool (DIPR). The claims are disputed by cases opened through Salesforce daily. Manage and analyze short paid/ overpaid disputes. Any claim that has a difference between the reported amount and the paid amount can be disputed through a case as an underpayment claim. Ensure adherence and meeting the KPIs/SLA and review the timely execution of control. Provide support in terms of internal and external audit activities and resolve all audit queries. Quarterly inventory roll reconciliation for new Distributors in Japanese/Korean/Mandarin Collaborate with team to ensure that the integrated process carried out smoothly to provide constant and quality deliverables to client. Key Skills 1. Knowledge and experience of MS office tools (Advanced Excel and Macros will be valued), SAP system. 2. Basic accounting knowledge 3. Good analytical skills. Analyze financial data and prepare Uniform Financial and other reports 4. Examine work for exactness, neatness, and conformance to policies and procedures Preferred Skills: a) Any Graduate b) Minimum 1 year of experience as a Chinese/Korean/Japanese Language Expert is required. c) Min. 1 year of experience in Finance & Accounting To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Noida Search for Chinese Language Expert : Copy and Paste the link below: https://outpace.in/job/chinese-language-expert-2/ b) For Position in Noida Search for Korean Language Expert : Copy and Paste the link below: https://outpace.in/job/korean-language-expert/ b) For Position in Noida Search for Japanese Language Expert : Copy and Paste the link below: https://outpace.in/job/japanese-language-expert/

Greeting from KVC CONSULTANTS t LTD.!! We are looking for candidates interested to work in leading MNC for Bangalore and Pune Location . Job Title: Senior Voice Process Executive Location: Electronic City Job Type: Full-time Job Title : Senior Voice Process Executive Location : Hinjewadi Phase1 Job Type: Full-time Required Skills and Qualifications: Excellent verbal communication skills in English Proven 1 to 2 year of International voice customer support experience required Rotational Shift with rotational week off 5 days of working Salary--- Rs 5.75 LPA Benefits: Both side cab facility Roles and Responsibilities in an International Voice Process BPO-- Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Adherence to Scripts : Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. How to Apply: Schedule your interview kindly call or drop your resume on the given numbers HR VEDANTI 9628373764 HR AKANSHA 9821182648 HR VANSHIKA 9628373762 HR DIVYA 9821182650

Hi, We are hiring for Leading ITES Company Quality Analyst- B2B Collections Role . Job Description: 3 to 5 years of overall experience At least 1 years of experience in managing quality for B2B (Business to Business) Collections process. Track Key Quality Assurance Metrics: Monitor key performance indicators (KPIs) related to call quality, adherence to policies, and customer satisfaction. Provide Regular Analytics Reports: Prepare and provide regular reports to the management, highlighting quality metrics and suggesting process improvements. Develop Product Knowledge: Continuously improve your knowledge of products and call center performance requirements. Maintain and Develop Standards: Ensure compliance with internal support and call center quality assurance standards. Review Support Interactions: Evaluate a subset of support agents conversations (calls, emails, chat, etc.) based on established quality standards. Constructive Feedback: Accompany evaluations with meaningful and constructive feedback to help agents improve their performance. Resource Specification • 100% WFO (work from office) • Willing to work in night and rotational shifts. • Prior experience in managing quality for B2B Collections process in International BPO • Proficiency in MS Office tools • Good Communication & Presentation Skills • Good understanding of six sigma tools in quality preparing histograms, 80/20 analysis, fish bone, call quality and transaction quality attributes. Key Skills a) Any Graduate b) Min 3 Years of Overall Experience c) Min 1 Year Experience in Quality in B2B Collections To Apply for Quality Analyst - B2B Collections Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/quality-analyst-b2b-collection/

Hi, We are hiring for the ITES Company for Collection Role. Key skills- a) Any Graduate b) Minimum 1 year Collections Experience c) B2B Collections Experience is Preferred d) Excellent Communication Skills Job Description- 1. Should have prior experience in collections (preferably B2B collections) 2. Accounting knowledge would be an added advantage 3. Excellent interpersonal skills 4. Excellent communication Skills (verbal and written) with an inclination towards achieving customer satisfaction. 5. Working knowledge of SAP system/environment would be preferable 6. Working knowledge of MS Office products (Excel & Word) Reviewing list of accounts allocated and strategize accordingly. Review and Analyze customer account and prepare an excel spreadsheet statement before contacting the customer. Contact Customer through available mediums (phone calls/ emails etc) Achieve daily customer contact/collection targets as per defined performance metrics Ensure adherence to service quality procedures when performing collection activities To Apply for Collection Role in Gurugram. Click the below link https://outpace.in/job/associate-sr-associate-collections/

Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Job Description: 5 to 7 years of overall experience At least 3 years of B2B (Business to Business) Collections experience. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery. Review and resolve issues. Meeting KPIs and client defined targets. Training and coaching on floor. Quality and feedback for team members for driving performance. Perform quality evaluations and provide coaching/feedback on performance to team members. Process Improvement and increasing efficiencies. Communication with internal and external stakeholders Reporting and analysis on reports and avenues for improvement. Work in Collections target orientation environment Experience in managing the teams and operations in Contact Centre in a Collections operations Environment. Fair understanding on Quality tools and methodology Manage shrinkage & absenteeism, attritions etc. Outlier agent support/management Proactively communicates process exceptions & deviations to Manager, and bottlenecks to process stakeholders as required. Prepare weekly and monthly decks highlighting performance, achievements, areas of improvement and action items to address any gaps Client management and effective delivery on the expectations set by the client on daily and monthly basis. Execute specific Collections Leads tasks as assigned by client as part of delivery management/production. Strong analytical and Excel skills, including v-lookups and pivot tables Key Skills a) Any Graduate b) Min 5 Years of Overall Exp c) Min 3 Years Experience in B2B/B2C Collections To Apply for Team Lead - Collection Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/team-lead-collections/

Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Job Description: 5 to 7 years of overall experience At least 3 years of B2B (Business to Business) Collections experience. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery. Review and resolve issues. Meeting KPIs and client defined targets. Training and coaching on floor. Quality and feedback for team members for driving performance. Perform quality evaluations and provide coaching/feedback on performance to team members. Process Improvement and increasing efficiencies. Communication with internal and external stakeholders Reporting and analysis on reports and avenues for improvement. Work in Collections target orientation environment Experience in managing the teams and operations in Contact Centre in a Collections operations Environment. Fair understanding on Quality tools and methodology Manage shrinkage & absenteeism, attritions etc. Outlier agent support/management Proactively communicates process exceptions & deviations to Manager, and bottlenecks to process stakeholders as required. Prepare weekly and monthly decks highlighting performance, achievements, areas of improvement and action items to address any gaps Client management and effective delivery on the expectations set by the client on daily and monthly basis. Execute specific Collections Leads tasks as assigned by client as part of delivery management/production. Strong analytical and Excel skills, including v-lookups and pivot tables Key Skills a) Any Graduate b) Min 5 Years of Overall Exp c) Min 3 Years Experience in B2B/B2C Collections To Apply for Team Lead - Collection Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/team-lead-collections/

Greeting from KVC CONSULTANTS t LTD.!! We are looking for candidates interested to work in leading MNC for Bangalore and Pune Location . Job Title: Senior Voice Process Executive Location: Electronic City Job Type: Full-time Job Title : Senior Voice Process Executive Location : Hinjewadi Phase -2 Job Type: Full-time Required Skills and Qualifications: Excellent verbal communication skills in English Proven 1 to 2 year of International voice customer support experience required Rotational Shift with rotational week off 5 days of working Salary--- Rs 5.75 LPA Benefits: Both side cab facility How to Apply: Schedule your interview kindly call or drop your resume on the given numbers HR VEDANTI 9628373764 HR AKANSHA 9821182648 HR VANSHIKA 9628373762 HR DIVYA 9821182650

Hi, We are hiring for the Leading ITES Company for Team Lead Role. Job Description: At least 4-7 years of experience into customer service operations in an International BPO with minimum 1 years experience in Team Leading is mandatory. 100% WFO and night shifts applicable. Prior Team leading experience in an international voice centre. Oversight of the team and ensuring daily BAU. Review and resolve issues. Meeting KPIs and client-defined targets. Training and coaching on the floor. Quality and feedback for team members for driving performance. Process Improvement and increasing efficiencies Communication with internal and external stakeholders Reporting and analysis of reports and avenues for improvement. Experience in handling team (at least 10-15 FTEs) Excellent Communication and Leadership Skills Key Skills: a) At least 5 years of experience into customer service operations in an International BPO b) Minimum 1 years experience in Team Leading is mandatory c) Experience in handling team (at least 10-15 FTEs) d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Gurgaon Search : Copy and Paste the link below https://outpace.in/job/team-lead-2/

Hi, We are hiring for the ITES Company for UK Taxation Manager Role. Job Description Extraction of VAT payable and receivable data from SAP. Preparing and posting VAT/Tax related Journals in SAP. transfer the balance of VAT sub ledger balance into final VAT account. Preparation, filing and payment of VAT returns. VAT packages for Tax consultant as well as for Tax authority (government). Responsible to manage month end VAT/Tax job stream/Batch run. Responsible for Reconciling month end VAT/Tax accounts. Performing monthly/quarterly VAT compliance tasks for European countries. Work with regional and global controllers, senior finance, Corporate Tax and other members globally on all VAT-related matters. Provide VAT audit support and work with in-house VAT team based in various locations for VAT compliance for Europe region. Coordination with auditors and tax authorities. Liaison with internal and external VAT auditors. Ability to deal with international indirect tax issues and projects in a multi-tasking environment and multi-national organization. Confidence in using financial reporting systems, with proficiency in Microsoft Excel to extract analyse and reconcile data and work with IT where needed on VAT flows. Invoices and other documentation reviews to check the correct VAT treatment. Ensure continuous improvement of controls and management of VAT risks. Excellent analytical, conceptual thinking and creative problem-solving skills, Good organizational skills, with the ability to prioritize time effectively to manage multiple business requests and assignments with a high degree of autonomy and accountability for results. Provide Audit support and explanation of significant variances on monthly financials. Well-versed in creating process maps, SOPs, SIPOC, FMEA & process controls. Hands on experience in SAP ECC ERP system (Mandatory) Responsible to perform Pre-validations before final submission into HFM tool and resolve all blockings if any. Confidence in using financial reporting systems, with proficiency in Microsoft Excel to extract analyse and reconcile data and work with IT where needed. Provide audit support and coordination with auditors. Using knowledge of Sarbanes Oxley (SOX) laws and compliance, coordinate the controls in place in corporate finance and ensure they are adhered to. Need to ensure all Metrics, KPI;s and SLA are green and without any noise from the customer. Need to have calls with Financial controllers to discuss the potential issues if any. Month end decks need to be prepared on time. Prepare the most complex of the journals and balance sheet recs. Should have working knowledge of the process and able to support and guide the team in right direction. Should be able to coach and guide the people and helpful for career growth. Challenge the status quo, with a drive for continuous improvement and the ability to implement change. Through review and a continuous improvement approach, proactively identify areas for improvement, automation and streamlining. Key Skills a) Hands on experience in SAP ECC ERP system (Mandatory) b) Knowledge of VAT c) Knowledge of UK Taxation To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/uk-taxation-manager/

Hi, We are hiring for Leading ITES Company Quality Analyst- B2B Collections Role . Job Description: 3 to 5 years of overall experience At least 1 years of experience in managing quality for B2B (Business to Business) Collections process. Track Key Quality Assurance Metrics: Monitor key performance indicators (KPIs) related to call quality, adherence to policies, and customer satisfaction. Provide Regular Analytics Reports: Prepare and provide regular reports to the management, highlighting quality metrics and suggesting process improvements. Develop Product Knowledge: Continuously improve your knowledge of products and call center performance requirements. Maintain and Develop Standards: Ensure compliance with internal support and call center quality assurance standards. Review Support Interactions: Evaluate a subset of support agents conversations (calls, emails, chat, etc.) based on established quality standards. Constructive Feedback: Accompany evaluations with meaningful and constructive feedback to help agents improve their performance. Resource Specification • 100% WFO (work from office) • Willing to work in night and rotational shifts. • Prior experience in managing quality for B2B Collections process in International BPO • Proficiency in MS Office tools • Good Communication & Presentation Skills • Good understanding of six sigma tools in quality preparing histograms, 80/20 analysis, fish bone, call quality and transaction quality attributes. Key Skills a) Any Graduate b) Min 3 Years of Overall Experience c) Min 1 Year Experience in Quality in B2B Collections To Apply for Quality Analyst - B2B Collections Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/quality-analyst-b2b-collection/

REQ GRADUATE WID min 2 yr international voice experience UK CAPTIVE BANKING PROCESS EXCELLENT ENGLISH COMMUNICATION LOCATION PUNE / NOIDA OUTSTATION CANDIDATES CONSIDERED 15 DAYS HOTEL STAY & TRAVELING ALLOWANCE WILL B GIVEN BY COMPANY OK WID SHIFTS

Chat Support Openings: Job Opportunity for International Customer Support Hello! We're excited to share an excellent job opportunity with you: Position: International Customer Support chat Process we also have openings in voice, chat, and semi voice (Voice & Semi-Voice Process) Company: Top Multinational Company Location: Work from Office (Work Location Hitechcity) Key Highlights: Experience: Freshers and experienced candidates are welcome. A minimum of 8 months' international voice experience or 1 year of chat experience is preferred. Education: Open to graduates or undergraduates from any stream. Salary & Perks: Salary: For Chat Up to 4.4 LPA (based on experience and skills) Additional 20,000 loyalty bonus Performance-based incentives Two-way cab facility Excellent incentive structure Shifts: Rotational shifts, including night shifts. Role Responsibilities: Handle customer queries and complaints through voice and semi-voice channels. Deliver outstanding customer service to international clients. Maintain detailed records of interactions. Collaborate with internal teams to resolve issues effectively. Walk-In Details: Days: Monday to Saturday Time: 10:00 AM 4:00 PM Venue: Campusmarg, Siri towers, 3rd floor, Beside aster prime hospital, near ameerpet metro, ameerpet Please bring a Resume and aadhar card This is your chance to join a leading multinational company with fantastic growth opportunities! If you're ready to take the next step in your career, connect with our HR team or visit us during the walk-in timings. Warm regards, DilleshRao Founder & CEO, Campusmarg