6 Techinal Support Jobs

Key Responsibilities: Provide technical support to end-users (Windows & MacOS) Troubleshoot hardware, software, and network issues Act as the first point of contact for IT support queries Escalate complex problems to higher-level support when needed Install, configure, and maintain IT systems and assets Maintain documentation of support activities and asset inventory Collaborate with internal teams to understand business requirements Translate functional needs into technical solutions Manage IT vendors for hardware/software procurement and services Ensure contract compliance and service quality Conduct training sessions and share knowledge with users Handle IT infrastructure operations independently Documentation: Prepare and maintain network documentation, SOPs, and user guides. Manage the network link deliveries and review the performance of vendors by monthly / quarterly reviews. Managing the respective workgroup in IT ticketing tool responsible for driving your area of service Qualification & Experience Qualifications: Bachelors degree in information technology, Computer Science, or a related field Certifications ITIL, Basic certifications in network and cyber security domains. Product Knowledge – Desktop / Laptops, Firewalls, Web proxy solutions, Cloud & networking, VPN, Switching / Routing etc. Skills – Desktop support, Windows OS, Hardware and network troubleshooting. Understanding of Network and security. Experience: 4+ years of experience in end-user support and/or project execution roles. Experience in working with vendors to deploy the technology and security solutions in IT. Role – Techno-functional.

Dear Candidate, Movate (CSS Corp) is hiring candidates for Tech support/ Help Desk Sr. Engineer role for Hyderabad Location. *Please share your confirmation on mail if you can attend F2F Interview on 14 June, Saturday. Please find below details. • Interview Date: 14th June, Saturday. 2025. • Interview Time: 9:00 AM to 4: 00 PM. • Experience Range: 5 - 7 Years • Interview slots are on a first come basis, please report on time. • Interviews will happen only until positions are open. • Salary Details: As per Market Std. • Shift Details: 24/ 7 Shift /Rotational Shift • Notice Period: Immediate joiners- 30 Days. • Qualification- Graduation is mandatory. • Interview Process: Engineers and senior engineers will be required to take a written test followed by a verbal discussion. • Excellent Written/Spoken English • Please carry your experience and educational document photocopies during the interview. • Please carry your Aadhar card • Please mention Naukri.com_EHIRE on top of your resume) Job Summary: Roles and Responsibilities • Responsible for providing phone , chat, email and video-call based technical assistance. • Provides L1 & L2 remote support. • Responsible for user satisfaction through effective handling of user problems. Ensure proper escalation procedures are followed. Performs assigned functions according to standardized policies and procedures. Basic analytical ability and cognitive skills are required to understand & resolve technical issues. Principle duties and responsibilities • Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures • Provides L1 & L2 remote support to the point of installation and basic use; if required need to escalate or file bug with application owners • Uses troubleshooting techniques to identify network related issues. • Attends required technical training sessions and makes effective use of KBs to address issues efficiently. • Complies with schedule adherence to ensure the overall service level targets are achieved. • Identifies and provides input on unique (or) recurring user problems. Desired Candidate Profile • Working knowledge of Windows OS and basic knowledge on Linux OS • Working knowledge of PC architecture/technology • Working knowledge and understanding of policies and procedures and the ability to determine the course of action based on given guidelines. • Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills. • Good Analytical & Cognitive skills and proficient in Communication • Deducible Comprehension and reading Skills. • Minimum 1 year of International calling experience Technical troubleshooting - Experience in troubleshooting issues related to hardware & software issues on at-least one of these operating systems (Linux, Mac and Windows desktop environments, etc. ________________________________________ Education & Certifications: Bachelor's degree in Computer Science, Information Technology, or related field (preferred). Relevant certifications such as ITIL, CCNA, MCSA, MCSE or RHCE and Azure/AWS/GCP Administrator Associate are a plus. Please carry the below mention Documents (Mandatory): • Updated Resume and any Government Id Proof. • ( Mention Naukri.com_EHIRE at the top) Disclaimer: Please ignore if not interested or not relevant to your profile.

Urgent Hiring for Technical Support Interested can call or WhatsApp your resume on: 92140 95763 (HR Ganesh) Must have 18 months of experience in BPO Must have a knowledge of Networking and Troubleshooting Graduation is mandatory Must have Excellent English communication Work from office Location: Noida Salary: 4LPA to 5LPA CTC 5 days working & 2 rotational off Pick & drop facility Note: Should have Good Technical Knowledge on ISP, router, Modem. networking concepts.

Job Overview: We are seeking a dynamic and customer-focused Technical Support & Sales Executive to join our team. This hybrid role combines technical support with sales responsibilities. The ideal candidate will be responsible for understanding customer needs, providing technical assistance, and driving sales by presenting our solutions effectively. Key Responsibilities: Technical Support: Respond to customer queries via phone, email, or live chat. Diagnose and troubleshoot technical issues related to our products/services. Guide customers through step-by-step solutions. Document technical issues and escalate complex problems to senior support or engineering teams. Maintain a high level of customer satisfaction through timely and effective communication. Sales & Business Development: Identify potential clients and generate new business opportunities. Conduct product demonstrations and explain features/benefits. Understand customer requirements and recommend suitable solutions. Follow up with leads, provide quotes, and close sales. Meet or exceed monthly sales targets and KPIs. Maintain and update CRM records regularly. Requirements: Bachelor's degree in Business, IT, Engineering, or a related field. 0-1 year of experience in technical support and/or sales (preferably in a tech or SaaS company). Strong understanding of technical products and ability to convey technical concepts to non-technical users. Excellent communication and interpersonal skills. Proficiency in CRM tools and support ticket systems. Self-motivated with a results-driven approach. Preferred Qualifications: Experience in [industry-specific tools or platforms]. Knowledge of B2B sales processes. Familiarity with remote support tools and software. Benefits: Competitive salary plus incentives/commissions. Health insurance and other perks. Opportunities for career growth and learning. A dynamic and supportive team environment.

Position IT Infrastructure Manager Location Tirunelveli Type Full-Time (On-site) Experience Minimum 4 years of overall IT experience, with at least 1 year in a leadership or managerial capacity Role Overview We are seeking an experienced IT Infrastructure Manager to lead and oversee our organizations end-to-end IT infrastructure operations. This role demands a proactive strategist who can ensure stability while driving innovation across our systems. From cloud management to network security, you’ll be the custodian of our digital backbone—keeping it strong, scalable, and secure. Key Responsibilities Design and implement a robust and scalable IT infrastructure strategy aligned with organizational goals Manage server and network systems including cloud (AWS, Azure) and on-prem infrastructure Oversee system uptime, performance monitoring, disaster recovery, and backup solutions Implement and maintain cybersecurity measures, data protection, and access controls Ensure compliance with industry standards and regulatory requirements (ISO, GDPR, etc.) Manage IT budgets, vendor contracts, and license renewals Lead a team of infrastructure engineers, fostering growth, efficiency, and 24/7 support readiness Collaborate with other departments to support ongoing digital transformation initiatives Required Skills and Qualifications Strong experience in systems/network administration, cloud platforms, and cybersecurity Expertise in managing infrastructure across Windows, Linux, and virtual environments Hands-on knowledge of firewalls, routers, load balancers, and monitoring tools Proven experience in IT security, risk mitigation, and business continuity planning Strong leadership and communication skills with a collaborative, team-oriented mindset Experience working with cloud platforms (AWS, Azure, GCP) and virtualization tools (VMware, Hyper-V) Preferred Skills Certifications: CCNA, CCNP, AWS Solutions Architect, Microsoft Certified: Azure Administrator, VCP, ITIL Exposure to DevOps pipelines, automation, and containerization (Docker/Kubernetes) Experience leading IT during periods of rapid scale or digital transformation. Education Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field What You’ll Gain Ownership of critical infrastructure and IT operations A leadership role in shaping the digital core of a growing company Exposure to a range of technologies with continuous learning opportunities A collaborative work environment with room for innovation and impact Competitive compensation and growth pathways. How to Apply Apply now and take your first big step into the world of IT with Gove Technologies! Interested candidates can apply by sending their resume and a brief cover letter to: Email: careers@gove.co Contact: 7092003838 Website: Careers -

Hiring for Technical voice Process|| Hyd ||3.8 Lpa|| 1 Way Cab Process: Technical voice Process Designation: Associate Qualification: Intermediate also fine for Experience Required minimum 1 year of experience in Technical support Package: Max (3.8 LPA) + Incentives + Allowances Work from office - Hyderabad. Shift & week :- Day shifts 5 days working, 2 rotational offs Languages :- Hindi, & English ( Mandate) Immediate joining or upto 15 days notice is also fine Intrested can drop their Cv to bhavana.axisservices@gmail.com